HomeMy WebLinkAboutFY 20-21 Budget - Paramedic Squad for Station 71STAFF REPORT
CITY OF PALM DESERT
ADMINISTRATIVE SERVICE DEPARTMENT
MEETING DATE: May 14, 2020
PREPARED BY: Stephen Y. Aryan, Risk Manager
REQUEST: Consideration to staff and purchase a Paramedic Squad at Fire Station
No. 71, as part of the Fire Department's Fiscal Year 2020/21 budget
request.
Recommendation
By Minute Motion, provide direction to staff on the staffing and purchase of a
Paramedic Squad at Palm Desert Fire Station No. 71.
Commission Action
The Public Safety Commission will review this matter on May 13, 2020. Staff will provide an
update on their recommendation at the City Council meeting.
Strateqic Plan Obiective
This matter is related to the Public Safety and Emergency Services section of the Palm Desert
Strategic Plan, specifically under Priority 1: Enhance the Delivery of Public Safety Services.
The priority's strategy is to expand the existing superlative services provided by the fire and
police departments to address future growth and safety concerns. One of the action steps is
to identify public safety needs including new equipment.
Executive Summary
The Riverside County Fire DepartmenUCal Fire (Department) seeks approval to increase the
operational staffing at Fire Station No. 71 (73995 Country Club Drive) by adding one
Paramedic Squad (referred to as Squad 71) for the purpose of reducing response time and
alleviating workload at this station. Station 71's engine has the highest call volume of any unit
in the County, and the station as whole is second in number of responses. Since 2015, calls
for service have increased 17%, resulting in increased response times and straining crews.
Backqround Analvsis
A paramedic squad consists of a dedicated Advanced Life Support (ALS) vehicle, and a crew
of two staff, an engineer and paramedic, per shift. This vehicle does not provide patient
transport, however, if approved Squad 71 will supplement existing resources and alleviate
demand on the emergency response system. It is being recommended as an adaptable and
lower cost solution to respond to the City's increasing calls for service within this station's
May 14, 2020 - Staff Report
Station No. 71 Paramedic Squad
Page 2 of 5
operational area. This will free up Department resources to respond to other incidents
throughout the City. This vehicle is all-purpose with response capabilities for all emergency
incidents, with an emphasis on those requiring Advanced Life Support (ALS). Squad 71 will
provide additional coverage in the most-densely populated area of the City, which has many
sub-acute and skilled nursing facilities that increase call volume and response times. Although
primarily for ALS responses, the squad will simultaneously provide additional staffing for
emergency incidents, add redundancy to the center of the City, decreasing response times,
and be capable of providing ALS during medical emergencies. Having a Fire Apparatus
Engineer on board also allows for a company officer to act as Incident Commander (IC) for
more complex calls, or assist the IC already on scene to mitigate the eme�gency.
As build out in the University Park/Northern Sphere comes to fruition, it is anticipated that a
fourth fire station will be required to meet the demands for service and respond within 5
minutes from the time of dispatch. Once this new station is complete, the staffing from Squad
71 will be moved to the new station, completing approximately half of the required personnel
for the new station.
Station No. 71 Response Times
The City's three fire stations are strategically positioned in an attempt to maximize �esource
response times. Industry standards allow for a four minutes or less response time 90% of the
time. The County currently follows a response time protocol of five minutes or less 90% of the
time. The following table below shows the response time for Station No. 71 over the last five
years, within its jurisdiction. This data includes both the medic unit (ambulance) and fire
engine. Please note that for several months in 2018, there was a second ambulance
temporarily assigned to Station No. 71 because of a remodel at Indian Wells' fire station. This
second ambulance accounts for the three percent increase that year.
RESPONSE TIMES FIVE (5) MINUTES OR LESS
84.6% 83.9% 83.5% 86.5%* 82.8%
The response time has gradually diminished over the last five years and is currently
approximately 10°/o under the County's five minute standard. In 2019, only 3,075 of the 3,714
Code Three calls for service met the response time goal, leaving 639 calls exceeding County
Fire standards. Code Three calls include, but are not limited to, cardiac emergencies, strokes,
and diabetic emergencies.
Calls for service are anticipated to continue increasing, further draining existing resources,
reducing the response time percentage, and most importantly, negatively impacting public
safety. Calls generated from the nine assisted living/skilled nursing facilities, within the
station's jurisdiction, constitute approximately thirty percent (30%) of all 2019 call volume.
May 14, 2020 - Staff Report
Station No. 71 Paramedic Squad
Page 3 of 5
Personnel Impacts
Another issue of growing concern is the deleterious effect that such high-call volume takes
on personnel. Station 71 is currently staffed by a total of five personnel on a shift and has two
units (one fire engine and a City owned medic unit). In 2019, Station 71 ran 5,202 calls for
service an increase of 4.2% over the previous year. To provide a comparison of this call
volume, it is approximately half of the runs conducted by the busiest fire stations in
Minneapolis, MN and Boston, MA, which have three units each and a population in the
hundreds of thousands (per a 2018 national run survey conducted by Firehouse Magazine).
An average fire station in the County runs approximately 1,800 calls for service and staff
generally spends 3.5 hours on average responding to calls. The personnel at Station No. 71
spend the following amount of time illustrated below during their shift on a typical day.
_ . .. _._.__..._.... _.
_ --- ---,i`„� ,� - �
Respondingl to calls for service 9.5.Hours
Returning to Station from calls for service 1.5 Hours
Getting Fuel .5 Hours
Training 2.0 Hours
Paperwork (e.g. patient care reports, EMS cost Recovery, etc.) 2.5 Hours
Station upkeep/meal preparation 1.0 Hours
State and FederaNy Mandated Apparatus and equipment check out 1.0 Hours
Mandatory Physical Training 1.0 Hours
BreakfasULunch/Dinner 1.0 Hours
Sleep (not continuous) 4.0 Hours
TOTAL 24 Hours
The total hours attributable to sleeping is not continuous, as calls are generated throughout
the day and evening. Personnel are averaging 12 hours of interrupted sleep over three days,
which diminishes their operational readiness. If no mitigating action is implemented at this
station, there will be a negative impact to the safety of firefighters and the public.
The addition of Squad 71 will relieve the call volume of the fire engine, making it available for
response to fires or additional medical emergencies, adding redundancy into the system. One
example of how this redundancy is advantageous would be if Squad 71 and Medic 71 are
committed on a medical emergency, when an additional emergency call for service comes in.
Engine 71 can respond as an ALS engine (i.e. paramedic on board) with the second closest
medic unit to the new emergency and still have a paramedic on scene within the response
time window, instead of a delayed response through an outside engine.
Another example would be Squad 71 being available with Engine 71 as the closest second
resource to a fire allowing for the "2 in 2 out" staffing to be on scene within the response
window. Medic 71 can act as the second closest unit for a fire when they are available.
However, as they are a transporting unit, it takes time to transport to the hospital and transfer
May 14, 2020 - Staff Report
Station No. 71 Paramedic Squad
Page 4 of 5
patient care, causing them to have a longer down time throughout the day. During these
times they are considered committed and unavailable for additional emergency response.
Fiscal Analvsis
The advantage to the paramedic squad is that it will allow for a tiered level of response for
both medical and fire emergencies. Squad 71 will be staffed with a Fire Apparatus Engineer
and a Firefighter II Paramedic at all times and require a total of four personnel to run the
different shifts.
The personnel cost to cover the paramedic squad seven days a week is estimated at
$867,600 annually. This proposal will increase staffing by four full time equivalents (FTE) and
provide six days a week staffing. A vacation relief position will cover the seventh day, as it is
a good utilization of an already existing and funded position.
Fire Apparatus Engineer
Firefighter II Paramedic
Paramedic Squad Vehicle
Service & Delivery Costs
$217,923 p/position
$215,877 plposition
$235,000 (estimated)
$90,000
�
�
$435, 846
$431,754
$235,000
$90,000
$1,192,600"`
*Annual reoccurring cost after year one estimated to be $957,600
Unlike the Police Department Budget, there are no special teams or ancillary services we can
reduce that would not affect basic public safety services, with the exception of (1) having local
direct County Fire Marshal staff at City Hall and (2) City provided emergency medical
ambulatory response. Staff provided the County with the required 120 day notice that the City
wished to opt out of locally direct Fire Marshal services, which will reduce the fire budget by
approximately $500,000.
Staff does not recommend eliminating Vocally provided emergency medical transport, as such
services would then be provided by an outside entity. The City would have no direct control
over service quality and response times. The City's Emergency Medical Services (EMS) Cost
Recovery Program would also terminate and residents would be charged for EMS
response/transports by the new provider.
This program is anticipated to bring in approximately $2.5 million dollars in cost recovery this
fiscal year and does not bill residents. The program has kept the annual fire service general
fund transfer at about $2 to $3 million. For the FY 2020-2021, considering the current
economic conditions, Staff is recommending the use of fund balance in the Fire Fund to offset
all but $1 million of the gap from the total fire service cost and the projected overall Fire Fund
revenues (noted below).
May 14, 2020 - Staff Report
Station No. 71 Paramedic Squad
Page 5 of 5
Staff recommends a Fire Budget of $14.6 million for FY 2020/21, which is approximately a
3% increase from FY 2018/19 actual expenditures. This amount includes approximately
$180,000 for annual costs associated with the Federal Quarterly Assurance Fee the City has
to pay as an EMS provider. As noted, Fire Fund revenues assist in offsetting the cost for fire
services and includes (1) an annual Fire Tax credit from the County, which is comprised of
structural fire taxes & estimated redevelopment pass through funds; (2) the 1980 voter
approved $60 per dwelling unit City Fire Tax for upgrading fire prevention and protection
services; and (3) ladder truck reimbursement from the Cities of Rancho Mirage and Indian
Wells.
In closing, Staff took a collective approach in developing the public safety budgets and
considered them in their totality. The police and fire budget adjustment amounts to $4.4 million
without a negative impact to operational efficiency. Staff respectFully recommends that along
with these requested modifications, the public safety budgets include an expenditure for three
additional Police Community Services Officers and the paramedic squad with a collective cost
of approximately $1.6 million.
LEGAL REVIEW DEPT. REVIEW FINANCIAL REVIEW ASSISTANT
CITY MANAGER _
N/A Lori Carney �a,,.��?, ?'�?oou N/A
Robert W. Hargreaves Lori Carney Janet M. Moore Andy Firestine
City Attorney Director of Admin. Services Director of Finance Assistant City Manager
City Manager Lauri Aylaian: �Q
ATTACHMENTS: Fire Department Documentation
INDIAN WELLS
INDIO
LA QUINTA
PALM DESERT
RANCHO MIRAGE
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Palm Desert Drive Times
Palm Desert City Boundary
Station 71 PRA
Fire Station
2019 Incidents - Station 71 PRA
3 Stations - 5 Minute Areas
Station 71
Station 33
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CAL FIRE/Riverside County Fire Department
Unit Response Statistics *
Shawn C. Newman
Fire Chief
5/3/2020
Report Provided By: Riverside County Fire Department
Communications and Technology Division
GIS Section
*The numbers provided on this report are actual Unit Responses and not Incident Counts. To obtain Incident Counts use the Incident Report.
Incidents Reported for year 2019 and Station 71 and Both (Code 2, Alpha, Omega, Code 3, Charlie, Delta, Bravo, Echo)
Please refer to Map and Unit Responses by Battalion, Station, and Jurisdiction
Com Fire False
Alarm
Haz Mat Medical Multi-Fa
m
Dwelling
Other
Fire
Other
Misc
Public
Service
Assist
Res Fire Rescue Ringing
Alarm
Standby Traffic
Collision
Vehicle
Fire
Wildland
Fire
Total
City of Palm
Desert
B10A 0 0 0 1 1 0 0 0 0 0 0 0 1 0 0 3
B10B 0 3 0 0 0 3 0 1 0 0 0 0 0 0 0 7
B12A 0 6 0 2 1 0 2 0 2 0 0 0 2 2 1 18
B12B 2 3 0 3 0 0 0 0 1 0 0 1 1 0 0 11
B14A 0 0 0 0 1 0 0 0 0 0 0 0 0 0 0 1
B3109 1 0 0 0 0 0 0 0 0 0 0 0 0 0 0 1
B3116 0 1 0 0 0 0 0 0 0 0 0 0 0 0 0 1
B5 0 1 0 0 0 0 0 0 0 0 0 0 0 0 0 1
B6A 2 1 0 0 0 0 0 0 1 0 0 1 1 0 0 6
B7A 0 0 1 0 0 0 1 0 0 0 0 1 0 0 0 3
B7B 1 2 0 0 0 0 0 0 1 0 0 1 0 0 0 5
BS35 2 0 0 0 0 1 0 0 2 0 0 0 0 0 0 5
DC1 1 0 0 0 0 0 0 0 0 0 0 0 0 0 0 1
DC3104 1 0 0 0 0 0 0 0 0 0 0 0 0 0 0 1
E17 0 0 0 2 0 0 0 0 0 0 0 0 0 0 0 2
E2 0 0 0 2 0 0 0 0 0 0 0 0 0 0 0 2
E20 0 2 0 1 0 0 0 0 0 0 0 0 0 0 0 3
E22 0 3 0 5 0 0 0 0 0 1 0 0 0 0 0 9
E24 0 0 0 5 0 0 0 0 0 0 0 0 0 0 1 6
E26 0 1 0 0 0 0 0 0 0 0 0 0 0 0 0 1
E30 0 0 0 7 0 0 0 0 1 0 0 0 1 0 0 9
E32 1 1 0 1 0 0 0 0 0 0 0 0 0 0 0 3
E33 3 67 0 264 2 3 1 15 3 1 3 7 12 4 1 386
E34 0 0 1 0 0 0 0 0 0 0 0 0 0 0 0 1
E35 2 10 0 39 0 0 0 3 3 0 1 0 3 0 0 61
E36 0 0 0 4 0 0 0 0 0 0 0 0 0 0 0 4
E39 0 0 0 3 0 0 0 0 0 0 0 0 0 0 0 3
E41 0 1 0 4 0 0 0 0 0 0 0 0 0 0 0 5
E49 0 0 0 1 0 0 0 0 0 0 0 0 0 0 0 1
E50 2 15 0 32 1 2 0 2 4 0 0 1 1 0 1 61
E55 3 95 0 258 1 2 0 11 2 0 3 6 10 2 0 393
E56 0 0 0 1 0 0 0 0 0 0 0 0 0 0 0 1
E67 2 11 0 39 1 1 0 1 0 0 1 0 1 0 1 58
E69 3 70 0 161 2 2 0 15 3 0 5 2 10 1 0 274
E70 1 0 0 2 0 0 0 0 0 0 0 0 0 0 0 3
E71 3 251 6 2,566 2 9 3 124 4 4 11 16 76 4 1 3,080
E76 0 1 0 2 0 0 0 0 0 0 0 0 0 0 0 3
E77 0 1 0 12 0 0 0 1 0 0 0 0 1 0 0 15
E8 0 0 0 1 0 0 0 0 0 0 0 0 0 0 0 1
E80 2 0 0 2 0 0 0 0 1 0 0 0 1 0 0 6
E81 1 52 0 131 1 1 0 7 1 0 3 1 5 0 0 203
Unit Responses by Battalion, Station and Jurisdiction
Page 3 of 13
*The numbers provided on this report may reflect multiple unit responses to a single incident.
*Incidents are shown based on the units that responded.
Last Updated 5/3/2020 3:03:50AM
Com Fire False
Alarm
Haz Mat Medical Multi-Fa
m
Dwelling
Other
Fire
Other
Misc
Public
Service
Assist
Res Fire Rescue Ringing
Alarm
Standby Traffic
Collision
Vehicle
Fire
Wildland
Fire
Total
City of Palm
Desert
E86 0 0 0 8 0 0 0 1 1 0 0 0 0 0 0 10
E88 1 0 0 0 0 0 0 0 0 0 0 0 0 0 1 2
E93 3 10 0 16 1 0 0 0 1 0 0 0 1 1 0 33
E95 0 0 0 6 0 0 0 0 0 0 0 0 0 0 0 6
E96 0 0 0 1 0 0 0 0 0 0 0 0 0 0 0 1
HM234 0 0 1 0 0 0 0 0 0 0 0 0 0 0 0 1
M255 2 0 0 330 0 1 0 2 0 0 0 0 10 1 0 346
M33 0 1 0 345 0 0 0 2 0 0 0 0 9 1 0 358
M50 0 0 0 75 0 0 0 0 1 0 0 0 3 0 0 79
M55 1 3 0 350 0 1 0 0 1 0 0 0 11 1 0 368
M67 0 1 0 63 0 0 0 0 0 0 0 0 2 0 0 66
M69 0 2 0 260 0 0 0 3 0 0 0 0 15 0 0 280
M71 2 18 4 2,110 2 2 0 15 4 0 0 5 60 0 1 2,223
SQ33 0 3 0 12 0 0 0 2 0 0 0 0 0 0 0 17
SQ36 0 1 0 3 0 0 0 0 0 0 0 0 0 0 0 4
SQ86 0 0 0 1 0 0 0 0 0 0 0 0 0 0 0 1
T33 3 54 1 143 2 2 0 9 4 4 4 3 5 2 1 237
T86 1 0 0 1 0 0 0 1 1 0 0 0 0 0 0 4
WT1 1 0 0 0 0 0 0 0 0 0 0 0 0 0 0 1
City of Rancho
Mirage
B10A 0 0 0 0 0 0 0 0 1 0 0 0 0 0 0 1
B12A 0 1 0 1 0 0 0 0 0 0 0 0 0 1 0 3
B12B 0 0 0 0 0 0 0 0 1 0 0 0 0 0 0 1
B3116 0 0 0 0 0 0 1 0 0 0 0 0 0 0 0 1
B6A 0 0 0 0 0 0 0 0 1 0 0 0 0 0 0 1
BS35 0 0 0 0 0 0 0 0 1 0 0 0 0 0 0 1
DC3108 0 0 0 0 0 0 0 0 1 0 0 0 0 0 0 1
E17 0 0 0 2 0 0 0 0 0 0 0 0 0 0 0 2
E20 0 0 0 5 0 0 0 0 0 0 0 0 0 0 0 5
E22 0 0 0 2 0 0 0 0 0 0 0 0 0 0 0 2
E24 0 0 0 1 0 0 0 0 0 0 0 0 0 0 0 1
E30 0 0 0 2 0 0 0 0 0 0 0 0 0 0 0 2
E33 0 8 0 87 0 0 0 3 1 0 0 0 3 2 0 104
E35 0 2 0 10 0 0 0 0 1 0 0 0 0 1 0 14
E41 0 0 0 1 0 0 0 0 0 0 0 0 0 0 0 1
E50 0 9 0 72 0 0 0 3 2 0 0 0 0 2 0 88
E55 0 0 0 3 0 0 0 1 2 0 0 0 0 0 0 6
E67 0 1 0 10 0 0 0 1 2 0 0 0 0 1 0 15
E69 0 12 0 105 0 0 0 6 2 0 0 0 1 1 0 127
E70 0 0 0 1 0 0 0 0 0 0 0 0 0 0 0 1
E71 0 41 0 738 0 0 0 23 2 0 1 0 13 2 0 820
E75 0 0 0 0 0 0 1 0 0 0 0 0 0 0 0 1
E77 0 0 0 1 0 0 0 0 0 0 0 0 0 0 0 1
E78 0 0 0 1 0 0 0 0 0 0 0 0 0 0 0 1
E80 0 0 0 0 0 0 0 0 1 0 0 0 0 0 0 1
Page 4 of 13
*The numbers provided on this report may reflect multiple unit responses to a single incident.
*Incidents are shown based on the units that responded.
Last Updated 5/3/2020 3:03:50AM
Com Fire False
Alarm
Haz Mat Medical Multi-Fa
m
Dwelling
Other
Fire
Other
Misc
Public
Service
Assist
Res Fire Rescue Ringing
Alarm
Standby Traffic
Collision
Vehicle
Fire
Wildland
Fire
Total
City of Rancho
Mirage
E81 0 1 0 4 0 0 0 0 0 0 0 0 0 0 0 5
E86 0 0 0 4 0 0 0 0 0 0 0 0 0 0 0 4
E88 0 0 0 0 0 0 0 0 1 0 0 0 0 0 0 1
E93 0 0 0 1 0 0 0 0 1 0 0 0 0 0 0 2
M255 0 0 0 27 0 0 0 0 0 0 0 0 0 0 0 27
M33 0 0 0 120 0 0 0 0 1 0 0 0 4 0 0 125
M50 0 0 0 91 0 0 0 0 1 0 0 0 4 0 0 96
M55 0 0 0 18 0 0 0 0 0 0 0 0 0 0 0 18
M67 0 0 0 26 0 0 0 0 0 0 0 0 0 0 0 26
M69 0 0 0 167 0 0 0 1 0 0 0 0 1 1 0 170
M71 0 1 0 598 0 0 0 5 1 0 0 0 9 0 0 614
T33 0 6 0 38 0 0 0 1 2 0 0 0 1 1 0 49
T86 0 0 0 0 0 0 0 0 1 0 0 0 0 0 0 1
Riverside
County
Unincorporate
d Area
B10A 0 1 0 0 0 0 0 0 0 0 0 0 1 0 0 2
B10B 0 0 0 0 0 0 0 0 0 0 0 0 0 1 0 1
B12A 0 1 0 0 0 0 0 0 0 0 0 0 2 0 0 3
B12B 0 0 0 0 0 0 0 0 0 0 0 0 0 0 1 1
B3110 0 1 0 0 0 0 0 0 0 0 0 0 0 0 0 1
B6A 0 1 0 0 0 0 0 0 0 0 0 0 0 0 0 1
B7A 0 0 0 0 0 1 0 0 0 0 0 0 0 0 0 1
E22 0 1 0 0 0 0 0 0 0 0 0 0 0 0 0 1
E33 0 1 0 0 0 0 0 0 0 0 0 0 1 0 1 3
E35 0 8 0 0 0 1 0 1 0 0 0 0 12 2 0 24
E36 0 0 0 0 0 0 0 0 0 0 0 0 0 1 0 1
E50 0 1 0 0 0 0 0 0 0 0 0 0 1 0 1 3
E55 0 1 0 0 0 0 0 0 0 0 0 0 2 0 1 4
E67 0 1 0 0 0 0 0 0 0 0 0 0 0 0 0 1
E69 0 4 0 1 0 0 0 0 0 0 0 0 10 1 2 18
E71 0 11 0 8 0 0 0 1 0 0 0 0 25 5 3 53
E77 0 0 0 0 0 0 0 0 0 0 0 0 1 0 0 1
E80 0 0 0 0 0 1 0 0 0 0 0 0 2 0 0 3
E81 0 4 0 7 0 1 0 0 0 0 0 0 20 5 1 38
E87 0 1 0 0 0 0 0 0 0 0 0 0 0 0 0 1
E9 0 0 0 0 0 0 0 0 0 0 0 0 1 0 0 1
E93 0 0 0 0 0 1 0 0 0 0 0 0 1 0 0 2
M80 0 0 0 0 0 0 0 0 0 0 0 0 1 0 0 1
SQ33 0 0 0 1 0 0 0 0 0 0 0 0 0 0 0 1
SQ36 0 0 0 0 0 0 0 0 0 0 0 0 1 0 0 1
T33 0 0 0 0 0 0 0 0 0 0 0 0 2 0 0 2
T86 0 1 0 0 0 0 0 0 0 0 0 0 0 0 0 1
Grand Total 47 811 14 9,428 18 35 9 261 68 10 32 45 361 46 19 11,204
Page 5 of 13
*The numbers provided on this report may reflect multiple unit responses to a single incident.
*Incidents are shown based on the units that responded.
Last Updated 5/3/2020 3:03:50AM
Station 71's First Due - This section shows how
many calls were generated in 71's First due
regardless of jurisdiction
2015 2016 2017 2018 2019 Change
+ or -
City of Palm Desert 3458 3722 3915 3922 4033 17%
Rancho Mirage 998 892 930 1016 1086 9%
Riverside County 56 56 52 54 83 48%
Total calls generated. In 71's First Due 4512 4670 4897 4992 5202 15%
City of Palm Desert 2713 3003 3321 3106 3080 14%
Rancho Mirage 765 681 732 790 820 7%
Riverside County 39 41 40 32 53 36%
Total calls run by E71 in their first due 3517 3725 4093 3928 3953 12%
Total calls run by E71 all Jurstidcions 4232 4632 4937 4849 5040 19%
Station 71 Call Volume and Industry Standard Response Time Comparison
This Table shows how many calls Engine 71 ran in
their First Due. It is important to note that the
jurisdictions listed below are within the 4 minute
bubble for Station 71 and the Dept. dispatches the
closest most appropriate resource regardless of
jurisdiction
City of Palm Desert 745 719 594 816 953 28%
Rancho Mirage 233 211 198 226 266 14%
Riverside County 17 15 12 22 30 76%
Total Request for Outside Resources - This line represents
how many times an engine other than Engine 71 ran an
emergency response in 71'a area.
995 945 804 1064 1249 26%
% of 'code 3' calls 0 - 5 Minutes within PD Jurisdiction - This
line represents the % of calls where an emergency vehicle
arrives within 0 - 5 minutes to 'code 3' calls within the entire
City of Palm Desert. Global View
85.2%84.7%84.3%83.9%81.8%
% of 'code 3' calls 0-5 Minutes Station 71's Jurisdiction - This
line represents the % of calls that an emergency vehicle
arrives within 0 - 5 minutes within Station 71's Jurisdiction.
**Note** several months during 2018, a second ambulance
was temporarily assigned to Station 71 due to a remodel at
the Indian Wells Fire Station. This accounts for the 3%
increase.
84.6%83.9%83.5%86.5%82.8%
% of 'code 3' calls 0-5 Minutes Engine 71, in 71's Jurisdiction -
This line Represents % of calls where E71 arrived within 0 - 5
Minutes in Station 71's Jurisdiction. This line reinforces that
Station 71 is in the right location but that the amount of
redundant calls (calls at the same time as Engine 71 where
another Engine has to handle) is steadily lowering the
percentage of calls where an emergency vehicle arrives
within 0 - 5 minutes
89.5%88.7%88.2%91.4%88.7%
This Table shows the difference between calls generated in
71's First Due and those run by E71. This table further
represents other resources regardless of jurisdiction running
calls into 71's First Due
RIVERSIDE COUNTY FIRE DEPARTMENT / CAL FIRE
Pandemic and Influenza Disease Plan
Convalescent Homes, Urgent Care Centers, Doctor Offices,
Dentist Offices, Surgery Centers, Dialysis Centers,
Rehabilitation Facilities, Psychiatric Facilities
Response Guidelines
INTRODUCTION
This document, Pandemic and Influenza Disease Plan-Skilled Nursing Facilities, Assisted
Living, Acute Care Rehab guidelines provides a guidance and recommended actions when
responding to a SNF/Acute Care Rehab facility during the current COVID-19 pandemic. The
recommendation stated in this document are to decrease chances of transmission of the COVID-
19 disease to patients as well as first responders.
RIVERSIDE COUNTY FIRE DEPARTMENT/ CAL FIRE
As the number of Community acquired COVID-19 continues to grow, Riverside County
Fire/CAL FIRE, has implemented a COVID-19 response algorithm to help decrease chance of
exposure to our firefighters, their families, and residents of Riverside County. Riverside County
Fire/CAL FIRE has implemented changes such as having patients meet fire crew’s outside of
their residence and wait for responders. We have implemented the one rescuer approach to
decrease unnecessary crew members who may get exposed, and we have implemented
responding to all calls with our PPE due to the unknown threat of a positive COVID-19 patient
who are in the contagious period unaware. All measures have been implemented to help decrease
chance of exposure and transmission to other patients. The Skilled Nursing Facilities, Assisted
Living, as well as Acute Care Rehab are home, to High-Risk COVID-19 patients. In an effort to
reduce the rate of transmission, and flatten the curve, Riverside County Fire Department would
like to introduce the concept of a “HAZARD REDUCTION ZONE” in these facilities so that
EMS crew members may meet the healthcare workers in a designated entrance and the handover
of care can be completed in a safe and controlled manner.
RISK ASSESSMENT
Risk of Exposure:
• The immediate risk of being exposed to this virus is still low for most Americans, but as
the outbreak expands, that risk will increase. Cases of COVID-19 and COVID-19
community spread are being reported in a growing number of states.
• People in places where ongoing community spread of the virus that causes COVID-19
has been reported are at elevated risk of exposure, with the level of risk dependent on
location. Currently in Riverside County we are seeing more cases that are community
acquired.
• Healthcare workers caring for patient with COVID-19 are at elevated risk of exposure.
• Close contact of persons with COVID-19 also are at elevated risk of exposure.
Risk Factors for Severe Illness:
• Older adults, with risk increasing by age
• People who have serious chronic medical conditions like:
- Heart Disease
- Diabetes
- Lung Disease
Signs and Symptoms
• Symptoms may appear 2-14 days after exposure.
• Fever (may or may not be present)
• Cough (may be a dry cough)
• Shortness of breath
EMERGENCY RESPONSE GUIDELINES
Skilled Nursing Facility/Assisted Living/Assisted Living Acute Care
Rehabilitation General Guidance
All patients must be presumed HIGH risk for COVID-19 due to the presence of community
spread in Riverside County. Situational awareness must be heightened with any call that ask for
medical aid that is not musculoskeletal in nature. (examples: unknown medical illness, sick, flu-
like symptoms, cardiac arrest, respiratory distress/arrest, cough, fever). Skilled Nursing
Facilities/Assisted Living/ Acute Care Rehabilitation facilities are home to a vulnerable
population; we must make all attempts at limiting the risk of transmission to patients as well as
exposure to EMS crews. Implementing a “HAZARD REDUCTION ZONE” where EMS and
healthcare providers may coordinate the hand-off of patients will help decrease chance of
transmission for both healthcare teams.
Prior to Arrival on Scene
1. Prior to responding to SNF/Assisted Living/Acute Care Rehabilitation Facilities,
Riverside County Fire Department will coordinate with local facilities to determine the
“HAZARD REDUCTION ZONE” where handoff of patient care can be done.
“HAZARD REDUCTION ZONE” is a safe way for EMS crews to receive report and
transport patients without entering the SNF/Acute Care Rehabilitation facility.
2. All responding rescuers will place their PPE on prior to patient contact (N95 mask, safety
glasses, gloves). PPE should be worn correctly. Assess patient.
3. High Risk Procedure-intubation/Nebulizer/BVM/Suctioning require ALL crew members
within 6 feet to wear N95/Gloves/Safety Glasses (Gown if available). Review REMSA
policy 3307-A
Approaching the Patient
1. If Riverside County Fire Department is first on scene, single rescuer will be ready to
enter “HAZARD REDUCTION ZONE” in full PPE (N95 mask, Safety glasses, gloves
and gown when available). Second Rescuer (BUC) will be awaiting single rescuer
direction with PPE.
2. If transporting agency is first on scene, stand by and coordinate with transporting agency
the need for additional staff. If needed single rescuer don PPE (N95 mask, gloves, safety
glasses, and gown if available).
3. Second rescuer (BUC) stand by with PPE and awaiting further direction.
Patient Care Guidelines
1. Coughing patient should have a mask placed on them immediately. With the “HAZARD
REDUCTION ZONE” implemented, placing a mask on the patient greatly decreases
transmission.
2. Patient contact should be minimized as much as possible. ALL crew members within 6
feet must have PPE on.
3. If patient requires a nasal cannula (NC), a facemask should be worn over the nasal
cannula. Alternatively, an oxygen mask can be used if clinically indicated.
4. Cough-generating procedures (mechanical ventilation, nebulizer treatment) should be
avoided during prehospital care unless patient presentation requires intervention.
5. Coordinate with transporting agency.
6. All personnel should avoid touching their face while working.
AFTER PATIENT CONTACT
After patient contact is completed (before transport, after transfer of care), all personnel shall
remove and bag infection control PPE at distance of greater than six (6) feet from the patient and
transport vehicle. Special attention to Donning and Doffing is a critical step to decreasing chance
of transmission after patient contact.
Once PPE is removed and bagged:
1. Place bag at least six (6) feet from the ambulance where the patient is receiving care and
being prepared for transport.
2. Communicate with ambulance transport crew from a distance of at least six (6) feet to
have them take the contaminated bagged infection control PPE, with them to the hospital
for proper disposal. If RSO/detention center medical staff can dispose of contaminated
PPE properly utilize this option as well.
3. After doffing of infection control PPE and departure of the ambulance, crews should
perform hand hygiene prior to re-gloving to clean equipment or apparatus.
Other required aspects of Standard Precautions (e.g., injection safety, hand hygiene) are not
emphasized in this document but can be found in the guideline titled Guideline for Isolation
Precautions: Preventing Transmission of Infectious Agents in Healthcare Settings
(www.cdc.gov).
Station 33’s I.A.
-Large S.N.F’s
1. Atria Hacienda
44600 Monterey Ave.
Palm Desert, CA 92260
Contact: Tara Gonzalez (760) 296-2230
2. Atria Senior Living
44300 San Pascual Ave.
Palm Desert, CA 92260
Contacts: Primary- Denise Flores, Secondary- Sandy Randall (760) 469-4478
3. Monterey Palms Healthcare
44610 Monterey Ave.
Palm Desert, CA 92260
Contact: Dylan Thomas (909) 645-2442
4. Legend Gardens
73685 Catalina Way
Palm Desert, CA 92260
Contact: Anna Marie (760) 636-2563
-Smaller (Residential) Senior Assisted Living Facilities
1. Trinity Gardens
44277 Portola Ave.
Palm Desert, CA 92260
Contact: Otto Holta (760) 408-5587
2. Britannia Lodge
73433 Juniper St.
Palm Desert, CA 92260
Contact: Pat Honnsell (760) 567-0602
3. Avatar Retirement Home
44645 San Onofre Ave.
Palm Desert, CA 92260
Contact: Yolanda Alkawass (760) 340-5191, Cell# (760) 403-2604
Station 69’s I.A.
1. Rancho Mirage Terrace (Atria Senior Living Community)
34560 Bob Hope Drive
Rancho Mirage, CA 92270
760 422-5717 no contact person, lady stated they can't disclose that info
2. Vibra Rehabilitation Hospital of Rancho Mirage
70077 Ramon Rd.
Rancho Mirage, CA 92270
Main line: 760 895-6600 (Kylie Cooper) Dir. of Quality Control
Station 71’s I.A.
1. Bella Villaggio
40-235 Portola Ave
Palm Desert, CA 92260
(760) 607-5200
2. Manor Care
74-350 Country Club Dr
Palm Desert, CA 92260
(760) 341-0261
3. Segovia
39905 Via Scena
Palm Desert, CA 92260
(760) 565-5234
4. Brookdale Mirage Inn
72750 Country Club Dr
Rancho Mirage, CA 92270
(760) 346-7772
5. Rancho Mirage Health and Rehab
39950 Vista Del Sol
Rancho Mirage, CA 92270
(760) 340-0053
6. Brookdale Rancho Mirage
72201 Country Club Dr,
Rancho Mirage, CA 92270
(760) 340-5999
7. The Fountains at The Carlotta
41505 Carlotta Dr
Palm Desert, CA 92211
(760) 600-5904
8. Indio Nursing & Rehabilitation Center
47763 Monroe Street
Indio CA 92201
(760)347-0750
Nurse Administration: Monica Aragon (760)831-8805 (cell)
9. Desert Springs Healthcare
82262 Valencia Avenue,
Indio CA 92201
(760)347-6000
Nurse Administrator: Mark Hanson
Riverside County Fire Department/CAL FIRE
COVID-19 Response Algorithm
Mandatory Response AcƟon Plan
Skilled Nursing FaciliƟes/Assisted Living FaciliƟes/Sub‐Acute Care FaciliƟes/Urgent Care
Interfacility transfer (IFT) calls shall be ran by REMSA approved BLS ambulance provider only.
EMD‐Code 2 (Alpha/Omega) calls shall be ran by TransporƟng Ambulance Company provider only.
EMD‐Code 3 (Charlie) calls shall be ran by TransporƟng Ambulance Company
EMD–Code 3 (Delta) No response modificaƟons.
Skilled Nursing Facilities/Assisted Living Facilities/Sub-Acute
Care Facilities/Urgent Care Facilities
COVID-19 RESPONSE ALGORITHM
Facility to met EMS crew at “HAZARD REDUCTION ZONE”.
Turnover of care completed within designated “HAZARD REDUCTION ZONE”.
Single Rescuer approach to “HAZARD REDUCTION ZONE” with N95/Safety Glasses/
Gloves (gown if available).
Second rescuer (BUC) stand by (> 6ft away) with N95/Gloves/Safety Glasses. Await ini-
tial single rescuer direction prior to patient contact.
PPE to be worn correctly with ALL PATIENT CONTACT: N95/Gloves/Safety Glasses
(Gown if available).
Coordinate with Transporting Agency. Eliminate unnecessary personnel.
Contact RUHS Base Hospital for all possible/positive COVID-19 patients. Contact receiv-
ing hospital Complete documentation.
Follow Donning and Doffing of PPE references. **Critical step after patient contact.
Self-Decontaminate as soon as possible.
Transporting with ambulance company-> maintain PPE and assist with patient. Coordinate
with receiving hospital to meet EMS in Hazard Reduction Zone. At hospital Remove PPE ap-
propriately and discard as directed.
Perform Self Decontamination.
Not transporting with ambulance company-> wash hands, remove PPE outside of patient’s
home, use outside trash cans, sanitize/wash hands.
Perform Self Decontamination.
******Review Donning and Doffing of PPE******
04/01/2020
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ORG.'17�TI} 1�II0�
3.3.64.4 Alm�r�x Tra�er Ti�ae. T�e iime interval fram ihe
frceipi of it�e errierg�nc}- a9arrn �� rh£ P�1!' un��l the alaran
is Firai reccive.d at �he commuflicauon cefltef,
3.3.fi4.5# It�rt�iRgAction#h�te���oux �me. The lime inler-
k�! from wh�en a�ni� arriv�es on E�e scene io rhe jr�i���on of
emergenc}- miri�arion,
3.3.fi4.6� Totv.� Res�axse Time. The lime intenal Crom the
reeeipt of the al:�rm at ehe primary PS.�P t.o when ihe first
emergency res�ar�se ur�it is an.itiating actian or inren-�ning
to cantrol Lhe 1r�eider�t.
3.3.64.� Tra�et Tir�e. Ti�e iime inter�►�aJ �ha� beg�ns wtkcn a
uni� is en rou�e to Lhe err�ergenry incider�t and enda when
the uni� amves a� t3�e scene.
3.3.6�l.S Turnrnd Tir�e. T'�e ume interva� rhat 6egina when
the eznergencw respanse facilitics ft=f#��s) and emergency
fesponse ur�iEs {ERLfs} noufira[ion process hegins 6}- either
an audihle alarm oE �isual a3�nunciation or trath and ends at
the he�,inning poini of �ravel time.
3.3.fi5 Total l�esponae Time. See 3.3_�#_6.
3.3.fr6 TravelTirne. 5cc3,3,64.7.
3.3.87 -I'urnout Time. See 3,3.64.$.
N3.3.fs$ Urban. :Lf i��orparated or unincarporated area with a
popula�iar� oI over �O,OQO peo�le andfos a populauon denairy
o�-ez 1,000 peop�e persq�are mile bu� �ess than 2,999_
N3.3.69 VYrildland. _'tirr area in w3�ich developznent ia essenriall}.
non�xistent ekcepl �ar roads, railroads, power�ines, and similar
uancp.nnaiian facilititc �t�i�� sEnictiires widtl.� scaltered,
N 3.3.70 VFildland Urban Interface (44'LTf). T�e �ine or zvne
�•��ere s�r��tufes a�d other d�4'�lOPiTI{'.l71 fI32€i 4F IIFIFTCI11i1��Y
vriEh undeveFape� Kildland ar 3�egetaut�e fuels an� the area
witkvn oradjarer�� �o private and puhlic property wt�ere mitiga-
tion actions car� preke.n� dan�age or loss from u�ildfire_
Chapter 4 Drganizadou
4.1 Fire Depsr�ie�t Organixationa] 8tatement.
4.1.�* �The authontv h��zng j�risdiction �.�iJj a�a31 mainrain
a u�ritten sia�erneni or poFicy i�a� establis�es �e followzng=
f lj �.xiste�ce aFttae flre departme�t
(2} 5ervices tia�[ [he firr. departrnent is re�uired [o prov��e
(3} �lasic arga�uationa! auuclure
(4} �xp�cted nueri6er nf fire departmcn� Fnernbers
(5} Func�ions rha� �ire department mern6ers aFe exp�c� to
pefform
4.1.�# 'l�e �ire d�partrr�enl orgaruxational staterrienl ahail
provide senice deli3�erv� objecuees_ incFuding apecific �ime
abjtr.�ik�s far eact� rnajoF se�rice �ompnnent [i,c,, fire ai�ppre�
sion_ emergent}• rrtedi�al servtices �E4i5}_ speci�l operauona,
a3rcraft rescue and Fire fighdng, m�r�ir�e rescu€ and fire fi��-
ing, aridlor u�ildland fire figh�ing] and obje�Tir-es far the
percentage of responses c�at mect t3�e ume objnctives.
��.1.�,1 �The• fir€ depanine�nt sl�al] esr,�i�lish ti�e Follawing
perforrnas��e abjectives Cor rhe first�ue response zones �
are idenafied bv �he AH�:
171 d-9
{ I j _'4larm handling iimc cnmpletian in xccordance wfth
�#,1.2.�
{2J 80 seeonds tumout time tof fim and special O�]€f3iIOFlS
respanse �nd fi� ser.ont�s tz�ma�et iimc for E.�iS res�o�se
{3j* 2�U seeor�ds or 1�ss trati�el �im€ far l}�e ar�is�al of the fissi
engitie compan�- ar a ftre suppression incidcn�
{4} 36I1 secands or lesa uavei Bme fior [t�e arriwal of the
second �ompany �ith a minimum stalTing of 4 persox�neI
at a �ire suppressian ir��ident
{:;] l�or other Ehan high-rise, �SO se�onds or less Erave�l �ime
for ihe depitakinei�� of an inival full aJarm assi�irnt�rsl al a
fire su�pre��ion incident
{6j For high-rtar.. 6!0 secands or Zess uavcl iime for the
dcplay�ment of an iniiia� full aiazm assignment at a fire
si�ppresstan inr.ide�tt
{7) 2�U se�onda ar less uave� iirr�e for tlzc arriral of a unit
K�ith First responder wiTh auiamari� external defihriltauor
{�EI3} or higherlevei �apabilit� at an emergenc�' medi�al
in�ident
{$j -#$0 secon�s or less rravel time For t�c arriral of an
advanced life au�porl (��LS} uhii al an emrrgencl' med�
ca! inciden� w�ere �hFs serui�e is pFrnided !a� �he fiFe
depansnent �rov�ded a f�rst responder we�i� an.�E:D or
ba�ic life suppart f�LSy �flit arriv+ed in 2#0 secands or
lcss vavei urr�e
�.1.�.2 The fim department ahall dotumer�t the inivavng
aciiar�,�'F�tervention �ime.
4.1.2.3 ,�larso Handling.
4.1.�.3.1 -f��s� fira: depaiun€nt sha2I est�blish a�erformance
objecu�e of ha�zr�g an aIarm answering iime aF nat more �an
1� secon�s for aE �east 45 per�enl of rhe alarms reeeived and
noi more tFaan �0 seconds for ai 1€ast J9 percem af Ehe alarms
received_ as specified b}- NFP.� 1221,
� 4.1.�.3.1.1 .�n�• call nat answemd w�thin �0 seconda s�ail 6e
rouied to a�condary ansx�ering falte�aie) renter if the
primary cenler is Full_
N�.1.�.3.1.Y An �1arm ahall sound if a call is noi answered (no[
pnxes�d, just answered} wi�ii�n 60 secands_
4_1.$.3.2 L4'hen Ehe a�arm �s received ai a g�blic safen� aristin�er-
ir�g poin� (FS.�} and uansferred to a seca�dary answering
poirtt or �amme�nication ce�tter, the �nc}• respansible fof the
PSAP �haJt es�ab9isi� a pefformar��e objec�ive oF �aring an
alarm i�ansfer iime of nai rriore �han 3Q seeands For ai leasi
95 perrent of ali alarn�c �roce�,sed, as speeified by lti�F�h l��l.
�.1.`�.3.3 T�e fxrc de�a�rrieh� sha�l establish a peFForanance
objecti�-e of haring an �rm processing ume of no� more �an
6� se�onds far ai least 90 percent af ihe aIarma and noi more
�han 106 secnnds Fof al Itast 95 ¢ercehl oF [i�e alar�ns, as spec�
Fied by I�TFP.� �22I_
�.1.`�.3.3.1 Ernergenty a�a� proceasing for t�e follow��g cal�
�}pes s�a�l be completed wi�in 90 seconds 90 pereent of the
time and w��hin 12Q seronds 99 percent of d3c time:
{1) Calfs requiring emergency med�ca] dispa�ci� qe�esdoning
and prc-arrikal medical ir�slructions
{2j C:iI15 F£'�ll1RI1� I217�LI�TP. Lf3S35I3i30�3
f3] Cal�s rer}uiring rl�e w�e of a Tll'JT'DD devi�e or auc�ia/
k•ideo rela}� senices
{4} Calls of crim�nal activit�• rha� rec�uire informauor� vital ta
emefgency resgo�d€r safcty prior ta daspatching uniis
Shaded iext = Rev�sions. A= Text de�erians tnd F�gureltable rc��iorrs. ■= Se�ucm deletions_ N=�ew maEerial_ 2fl,2o Edikiara
DEPARTMENT BUSIEST CHIEF RUNS DEPARTMENT BUSIEST CHIEF RUNS
1. New York, NY ........................................................BC9 .............................5,615
2. Hartford, CT ..........................................................D1 ...............................4,875
3. New Orleans, LA ...................................................DC502 ........................4,801
4. San Francisco, CA ................................................B2 ...............................3,268
5. Lauderhill, FL........................................................B57 .............................3,069
6. Denver, CO ...........................................................C2 ...............................3,023
7. Chicago, IL ...........................................................B1 ...............................2,967
8. Bakersfield, CA .....................................................B2 ...............................2,924
9. St. Louis, MO ........................................................BC805 .........................2,890
10. Newton, MA..........................................................C2 ...............................2,494
11. Philadelphia, PA ....................................................B11 .............................2,490
12. Fort Lauderdale, FL ..............................................B2 ...............................2,489
13. Wilmington, DE .....................................................BC2 .............................2,475
14. Reading, PA ..........................................................C7 ...............................2,265
15. Washington, DC ....................................................BC3 .............................2,197
16. Asheville, NC ........................................................B1 ...............................2,164
17. Charlotte, NC ........................................................B1 ...............................2,080
18. Charleston, SC ......................................................B103 ...........................2,071
19. Worcester, MA ......................................................C3 ...............................2,054
20. Edison, NJ ............................................................C8 ...............................2,032
21. Stamford, CT ........................................................U4 ...............................1,990
22. Newburgh, NY ......................................................C4 ...............................1,956
23. Minneapolis, MN ..................................................BC1 .............................1,882
24. Knoxville, TN .........................................................C81 .............................1,872
25. Hackensack, NJ ...................................................BC311 .........................1,841
26. Phoenix, AZ ..........................................................BC2 .............................1,819
27. Cambridge, MA ....................................................D1 ...............................1,785
28. Paterson, NJ .........................................................B3 ...............................1,776
29. St. Paul, MN..........................................................DC2.............................1,772
30. Danbury, CT .........................................................C30 .............................1,735
31. High Point, NC ......................................................B2 ...............................1,698
32. Nashville, TN ........................................................FDC9 ...........................1,680
33. Hollywood, FL .......................................................BC5 .............................1,652
33. St. George FPD, LA ...............................................C604 ...........................1,652
35. Tacoma, WA .........................................................B8 ...............................1,640
36. Stockton, CA .........................................................B1 ...............................1,582
37. Orange County, FL ................................................B2 ...............................1,575
38. Prince George’s County, MD .................................BC883 .........................1,574
39. Auburn, AL............................................................B1 ...............................1,534
40. Jacksonville, FL ....................................................FIRE4 ..........................1,515
41. DeKalb County, GA................................................B5 ...............................1,484
42. Missoula, MT ........................................................BC110 .........................1,440
43. Omaha, NE ...........................................................B1 ...............................1,424
44. Los Angeles City, CA .............................................BC11 ...........................1,366
45. Virginia Beach, VA.................................................BAT5 ...........................1,363
46. Glenview, IL ..........................................................B6 ...............................1,342
47. Baltimore City, MD ................................................BC3 .............................1,334
48. Ridge Road Fire District, Rochester, NY ................2C45 ...........................1,279
49. Brockton, MA........................................................C56 .............................1,257
50. Albuquerque, NM .................................................B1 ...............................1,254
51. Columbia/Richland County, SC .............................B5 ...............................1,243
52. Meriden, CT ..........................................................C3 ...............................1,211
53. Frisco, TX .............................................................B2 ...............................1,202
54. Fairfax County, VA .................................................BC404 .........................1,193
55. Colorado Springs, CO ...........................................BC1 .............................1,187
56. Peabody, MA ........................................................C2 ...............................1,179
57. Sacramento Metro, CA .........................................BC7 .............................1,168
58. Wichita, KS ...........................................................B1 ...............................1,157
59. Waukegan, IL .......................................................B1 ...............................1,127
60. Gwinnett County, GA .............................................B4 ...............................1,118
61. Hemet, CA ............................................................B1 ...............................1,101
62. Peoria, IL ..............................................................B3 ...............................1,071
63. Boston, MA ...........................................................D9 ...............................1,067
64. Ocala, FL ..............................................................BC22 ...........................1,061
Photo byBUSIEST CHIEF
PART 32018
By Kevin Roche
National Run Survey
F or the 38th year, the career fire service takes to the pages of Firehouse Magazine to share and
compare statistics about company and department levels, funding, staffing and pay. A total
of 248 fire departments took part in this year’s survey, representing 45 states, the District of
Columbia and four Canadian provinces. The departments represented in this latest survey protect
82,354,804 people, and they have budgets totaling more than $13.7 billion. They provide the services
with 3,752 engine companies, 1,408 ladder companies, 2,200 ambulances and numerous special-
ized units. They responded to 1.3 million fire calls, 8.9 million EMS calls and 13.2 million total calls
in 2018. Part 3 looks at Busiest Chief, Busiest Station, Busiest Chief, Busiest Ambulance Busiest Hazmat
Busiest Heavy Rescue
BUSIEST CHIEF
DEPARTMENT BUSIEST CHIEF RUNS DEPARTMENT BUSIEST CHIEF RUNS
BUSIEST CHIEF
65. St. Charles, MO ....................................................9406 ...........................1,058
66. Las Vegas, NV .......................................................B1 ...............................1,050
66. Fitchburg, MA .......................................................ShftCmdr ....................1,050
68. Memphis, TN ........................................................B3 ...............................1,042
69. Richmond, VA .......................................................BC1 .............................1,031
70. Los Angeles County, CA ........................................BC13 ...........................1,019
71. Miami-Dade County, FL ........................................BC12 ...........................1,012
72. Portland, ME .........................................................C5 ..................................998
73. Burlington, VT .......................................................B1 ..................................990
74. St. Petersburg, FL .................................................DC5................................986
75. Mesa, AZ ..............................................................East Valley DC ................976
75. Lakeland, FL .........................................................BC2 ................................976
77. Pasco County, FL ..................................................B1 ..................................975
78. Fayetteville, AR .....................................................B1 ..................................966
79. Scottsdale, AZ ......................................................BC601 ............................959
80. Houston, TX ..........................................................D68 ................................954
81. Elgin, IL ................................................................BC1 ................................946
82. Florence, KY .........................................................C130 ..............................919
83. Henrico County, VA ...............................................BC3 ................................907
84. Lansing, MI...........................................................B41 ................................902
85. Chandler, AZ .........................................................BC282 ............................895
86. Atlanta, GA ...........................................................BC5 ................................887
87. Shreveport, LA ......................................................B4 ..................................881
88. Greater Naples, FL ................................................B70 ................................878
89. Rockford, IL ..........................................................D2 ..................................872
90. Madison, WI ..........................................................C31 ................................866
91. Raleigh, NC ..........................................................FBATT5 ..........................853
91. Longview, TX ........................................................BC2 ................................853
93. Arlington County, VA .............................................B111 ..............................851
94. Lafayette, LA ........................................................U53 ................................823
95. Fresno, CA ............................................................BC1 ................................811
96. Greensboro, NC ....................................................C2 ..................................807
96. Chula Vista, CA .....................................................B51 ................................807
98. Fargo, ND .............................................................B1 ..................................806
99. Dunedin, FL ..........................................................D60 ................................804
100. Corpus Christi, TX .................................................B2 ..................................789
101. Compton, CA ........................................................B404 ..............................786
102. Utica, NY ..............................................................C204 ..............................750
103. Sanford, FL ...........................................................B31 ................................747
104. Orange County, CA ...............................................B9 ..................................740
105. Dallas, TX .............................................................BC1 ................................723
106. Palm Beach County, FL .........................................BC91 ..............................713
106. Oshkosh, WI .........................................................C15 ................................713
108. Des Moines, IA .....................................................DC1................................705
109. Hammond, IN .......................................................BC4701 ..........................694
110. Montgomery County, MD ......................................BC703 ............................682
111. Midland, TX ..........................................................B1 ..................................659
112. South Metro, Centennial, CO.................................BC32 ..............................657
113. Waukesha, WI .......................................................B10 ................................644
114. Montgomery, AL ...................................................C31 ................................640
115. Clayton County, GA ...............................................B2 ..................................634
116. Spokane, WA ........................................................BC21 ..............................628
117. Chesterfield County, VA .........................................B1 ..................................622
118. Austin, TX .............................................................B6 ..................................619
119. Bedford, TX...........................................................B15 ................................601
120. York, PA ................................................................C99-5 ............................599
121. Miami, FL .............................................................C2 ..................................598
122. Toledo, OH ............................................................BC1 ................................583
123. Lewisville, TX........................................................B160 ..............................568
124. Vancouver, WA ......................................................BC1 ................................562
125. San Bernardino County, CA ...................................BC148 ............................560
126. Burton Fire District, SC .........................................BAT81 ............................553
127. Helena, MT ...........................................................B1 ..................................544
128. Streamwood, IL ....................................................B9 ..................................539
129. Portsmouth, VA .....................................................B1 ..................................526
130. Leesburg, FL ........................................................B60 ................................518
131. Honolulu, HI ..........................................................BN1................................514
132. Miami Beach, FL ..................................................300 ................................493
133. San Antonio, TX ....................................................BC8 ................................454
134. Carrollton, TX ........................................................B111 ..............................437
135. Greeley, CO...........................................................B1 ..................................424
136. Tampa, FL ............................................................C1 ..................................423
137. Gilbert, AZ.............................................................B251 ..............................421
138. Salt Lake City, UT .................................................B1 ..................................398
139. The Villages, FL ....................................................B51 ................................394
140. Surprise, AZ ..........................................................BC301 ............................391
141. Farmers Branch, TX ..............................................B131 ..............................384
142. Lincoln, NE ...........................................................B1 ..................................380
143. Cedar Rapids, IA ...................................................B1 ..................................379
144. Tucson, AZ ............................................................B1 ..................................376
145. Shawnee, KS ........................................................BC71 ..............................369
146. Cape Coral, FL ......................................................B2 ..................................358
147. Sandy Springs, GA ................................................B5 ..................................353
148. El Paso, TX............................................................B3 ..................................340
149. Guthrie, OK ...........................................................C2 ..................................331
150. Springfield, OH .....................................................B1 ..................................330
151. Palm Bay, FL ........................................................DC2................................324
152. El Mirage, AZ ........................................................B121 ..............................306
153. San Marcos, CA ....................................................B141 ..............................290
154. Punta Gorda, FL ....................................................BC1 ................................287
155. Casa Grande, AZ ...................................................BC501 ............................276
156. Kansas City, KS ....................................................C32 ................................268
157. Rio Rancho, NM ....................................................B2 ..................................264
158. Redlands, CA ........................................................BC704 ............................236
159. Lawton, OK ...........................................................A Shift Major ..................213
160. Bryan, TX ..............................................................B1 ..................................208
161. Cedar Park, TX ......................................................B1 ..................................198
161. St. Joseph, MO .....................................................BC43 ..............................198
163. Titusville, FL .........................................................B1 ..................................197
164. Henderson, NC .....................................................C4 ..................................187
165. Sioux Falls, SD .....................................................B1 ..................................159
166. Dunkirk, NY ..........................................................C1 ..................................150
167. Independence, MO ...............................................C5 ..................................136
168. Sierra Vista, AZ .....................................................BN203 ...........................120
169. DePere, WI ............................................................C102 ..............................117
170. Muscatine, IA .......................................................BC333 ..............................85
Canada
1. Montreal, QC ........................................................BC136 .........................1,164
2. Surrey, BC ............................................................BC1 ................................383
DEPARTMENT BUSIEST LADDER RUNS
DEPARTMENT BUSIEST STATION RUNS UNITS
BUSIEST STATION
DEPARTMENT BUSIEST STATION RUNS UNITS
1. Los Angeles City, CA ..............................9 .................................35,518 ...............8
2. Baltimore City, MD .................................Steadman ...................30,059 ............11
3. Nashville, TN ..........................................9 .................................24,877 ...............7
4. Washington, DC .....................................30 ...............................22,319 ...............5
5. Los Angeles County, CA .........................33 ...............................22,114 ...............4
6. St. Petersburg, FL ..................................Master Fire Station .....21,005 ...............9
7. Chicago, IL ............................................E101 ...........................18,377 ..............4
8. Phoenix, AZ ............................................18 ...............................17,981 ..............5
9. Houston, TX ...........................................46 ...............................17,952 ..............5
10. Montgomery County, MD .......................708 .............................17,617 ...............5
11. Orange County, FL .................................51 ...............................17,156 ..............5
12. Las Vegas, NV ........................................1 .................................16,954 ...............7
13. Prince George’s County, MD ..................829 .............................16,087 ..............5
14. Philadelphia, PA .....................................E50 .............................15,393 ...............4
15. St. Louis, MO .........................................2 .................................14,992 ...............4
16. San Francisco, CA..................................1 .................................14,847 ..............3
17. Lansing, MI ............................................41 ...............................14,497 ..............5
18. Tucson, AZ .............................................9 .................................14,437 ..............6
19. San Bernardino County, CA ....................311 .............................13,487 ...............5
20. San Antonio, TX .....................................32 ...............................13,360 ...............4
21. Omaha, NE ............................................Central ........................13,353 ...............6
22. Pasco County, FL ...................................11 ...............................13,284 ...............3
23. Paterson, NJ ..........................................Madison Ave ...............13,104 ...............5
24. Jacksonville, FL .....................................31 ...............................12,682 ..............5
25. Corpus Christi, TX ..................................3 .................................12,629 ..............3
26. Albuquerque, NM ...................................11 ...............................12,143 ..............3
27. Denver, CO.............................................1 .................................12,121 ..............3
28. Fairfax County, VA ..................................411 .............................12,027 ..............6
28. Fort Lauderdale, FL ................................2 .................................12,027 ...............9
30. Fitchburg, MA ........................................HQ ..............................11,918 ..............5
31. Dallas, TX ..............................................25 ...............................11,910 ..............4
32. Austin, TX ..............................................1 .................................11,768 ..............3
33. New Orleans, LA ....................................2 .................................11,709 ..............3
34. Stockton, CA ..........................................2 .................................11,532 ..............4
35. Miami-Dade County, FL .........................2 .................................11,525 ...............4
36. Miami Beach, FL ....................................2 .................................11,395 ...............5
37. Spokane, WA .........................................1 .................................11,141 ..............6
38. Miami, FL ..............................................9 .................................10,986 ..............4
39. Memphis, TN .........................................29 ...............................10,933 ...............3
40. St. Paul, MN ...........................................8 .................................10,901 ...............4
41. Brockton, MA .........................................1 .................................10,899 ...............4
42. Tacoma, WA ...........................................8 .................................10,867 ...............4
43. Orange County, CA .................................22 ...............................10,852 ..............3
44. Utica, NY ................................................7 .................................10,642 ...............4
45. Sacramento Metro, CA...........................21 ...............................10,609 ...............5
46. Hartford, CT ...........................................2 .................................10,442 ...............3
47. Toledo, OH .............................................18 ...............................10,421 ..............4
48. Lauderhill, FL .........................................57 ...............................10,100 ...............3
49. Hollywood, FL ........................................31 ...............................10,062 ...........3.5
50. Henrico County, VA.................................6 ...................................9,928 ...............3
51. Danbury, CT ...........................................HQ ................................9,913 ...............5
52. Boston, MA ............................................E14/L4/Safety ...............9,863 ..............3
53. Portland, ME ..........................................Bramhall .......................9,644 ...............5
54. Tampa, FL ..............................................13 .................................9,643 ...............4
55. Minneapolis, MN ....................................6 ...................................9,535 ...............3
56. Portsmouth, VA ......................................1 ...................................9,531 ...............8
57. Sanford, FL ............................................31 .................................9,412 ...............6
58. Des Moines, IA.......................................1 ...................................9,397 ...............5
59. Cambridge, MA ......................................Lafayette Square ..........9,354 ...............3
60. El Paso, TX .............................................5 ...................................9,306 ...............7
61. Scottsdale, AZ ........................................602 ...............................9,121 ..............3
62. Gwinnett County, GA ..............................15 .................................9,086 ...............3
63. Chula Vista, CA ......................................1 ...................................9,065 ...............3
64. Clayton County, GA ................................1 ...................................8,991 ...............3
65. Charlotte, NC .........................................4 ...................................8,794 ...............2
66. Colorado Springs, CO .............................1 ...................................8,727 ...............3
67. Mesa, AZ ...............................................201 ...............................8,602 ...............2
68. Reno, NV................................................1 ...................................8,575 ..............3
69. Lincoln, NE ............................................8 ...................................8,558 ...............3
70. Burlington, VT ........................................Central ..........................8,540 ...............4
71. DeKalb County, GA .................................20 .................................8,380 ...............3
72. Kansas City, KS ......................................9 ...................................8,261 ...............5
73. Atlanta, GA.............................................15 .................................8,109 ..............3
74. Shreveport, LA .......................................4 ...................................8,065 ...............3
75. Compton, CA .........................................HQ ................................8,010 ..............3
76. Hackensack, NJ .....................................HQ ................................7,949 ...............4
77. Ocala, FL ...............................................1 ...................................7,918 ..............4
78. Arlington County, VA...............................104 ...............................7,911 ..............5
79. Montgomery, AL ....................................10 .................................7,854 ...............2
80. Wichita, KS ............................................1 ...................................7,840 ..............3
81. Virginia Beach, VA ..................................7 ...................................7,574 ...............4
82. St. Charles, MO ......................................5 ...................................7,360 ...............2
83. Rockford, IL ...........................................3 ...................................7,329 ...............3
84. Bryan, TX ...............................................1 ...................................7,262 ...............6
85. Lewisville, TX .........................................1 ...................................7,202 ...............4
86. Longview, TX .........................................6 ...................................7,153 ...............4
87. Bakersfield, CA ......................................1 ...................................7,099 ..............2
88. Glenview, IL ...........................................6 ...................................6,964 ..............3
89. Knoxville, TN ..........................................HQ ................................6,917 ...............4
90. Independence, MO ................................1 ...................................6,916 ..............3
91. Vancouver, WA .......................................1 ...................................6,899 ...............3
92. Richmond, VA ........................................10 .................................6,829 ...............4
93. Asheville, NC .........................................1 ...................................6,753 ..............4
94. Worcester, MA .......................................South Division ...............6,690 ..............3
95. Surprise, AZ ...........................................305 ...............................6,650 ...........3.5
96. Palm Beach County, FL ..........................41 .................................6,629 ..............3
97. Lakeland, FL ..........................................3 ...................................6,438 ...............4
98. Macon-Bibb County, GA .........................10 .................................6,433 ..............5
99. Carrollton, TX .........................................2 ...................................6,428 ...............6
100. Sandy Springs, GA .................................52 .................................6,376 ..............5
101. San Marcos, CA .....................................1 ...................................6,335 ...............5
102. Sierra Vista, AZ ......................................201 ...............................6,292 ...............3
DEPARTMENT BUSIEST STATION RUNS UNITS
BUSIEST STATION
DEPARTMENT BUSIEST STATION RUNS UNITS
103. Hemet, CA .............................................1 ...................................6,226 ..............2
104. Charleston, SC .......................................Central ..........................6,215 ...............4
105. Oshkosh, WI...........................................15 .................................6,194 ...............6
106. Salt Lake City, UT...................................2 ...................................6,157 ...............2
107. Palm Bay, FL ..........................................1 ...................................6,082 ..............4
108. Wilmington, DE ......................................1 ...................................6,063 ..............2
109. Greeley, CO ............................................1 ...................................6,054 ...............3
110. Stamford, CT .........................................Central ..........................6,053 ...............3
111. Ridge Road Fire District, Rochester, NY ..HQ ................................6,024 ...............4
112. Raleigh, NC ............................................1 ...................................5,917 ...............3
113. Madison, WI ...........................................1 ...................................5,893 ...............5
114. York, PA .................................................99-1 .............................5,791 ...............2
115. Newton, MA ...........................................3 ...................................5,750 ...............3
116. Hammond, IN ........................................4 ...................................5,698 ...............3
117. Midland, TX ...........................................6 ...................................5,604 ...............3
118. Peoria, IL ...............................................Central ..........................5,443 ...............3
119. Greensboro, NC .....................................7 ...................................5,439 ..............2
120. Boiling Brook, IL ....................................2 ...................................5,434 ...............2
121. Muscatine, IA .........................................Public Safety Building ...5,391 ...............5
122. Fresno, CA .............................................9 ...................................5,368 ...............3
123. Dunedin, FL ...........................................60 .................................5,270 ...............4
124. Cedar Rapids, IA ....................................Central ..........................5,034 ...............5
125. Waukesha, WI ........................................1 ...................................4,912 ...............3
126. Wheeling, WV ........................................2 ...................................4,902 ..............2
127. Chandler, AZ ..........................................282 ...............................4,873 ..............3
128. Chesterfield County, VA ..........................14 .................................4,871 ...............6
129. Frisco, TX ...............................................1 ...................................4,849 ...............6
130. Florence, KY ..........................................1 ...................................4,840 ...............5
131. Bedford, TX ............................................1 ...................................4,739 ...............4
132. South Metro, Centennial, CO ..................34 .................................4,704 ..............7
133. Oroville, CA ............................................1 ...................................4,596 ...............2
134. Leesburg, FL..........................................61 .................................4,568 ...............3
135. Rio Rancho, NM .....................................1 ...................................4,566 ..............6
136. Honolulu, HI ...........................................2 ...................................4,545 ..............4
137. Missoula, MT .........................................1 ...................................4,518 ...............4
138. Pensacola, FL ........................................1 ...................................4,504 ...............3
139. El Mirage, AZ .........................................121 ...............................4,431 ...............3
140. The Villages, FL .....................................43 .................................4,378 ..............3
141. Springfield, OH ......................................1 ...................................4,320 ...............4
142. High Point, NC .......................................2 ...................................4,293 ...............3
143. Elgin, IL..................................................1 ...................................4,280 ...............3
144. Meriden, CT ...........................................2 ...................................4,266 ...............3
145. Reading, PA ...........................................E3/L1 ............................4,140 ..............2
146. Edison, NJ .............................................3 ...................................4,098 ...............3
147. Fargo, ND ..............................................1 ...................................4,090 ...............2
148. Auburn, AL .............................................1 ...................................4,037 ...............3
149. Redlands, CA .........................................264 ...............................3,831 ...............3
150. Greater Naples, FL .................................21 .................................3,733 ...............4
151. Shawnee, KS .........................................71 .................................3,700 ..............3
152. St. George FPD, LA ................................61 .................................3,629 ...............2
153. Waukegan, IL .........................................1 ...................................3,577 ..............4
154. Farmers Branch, TX ...............................131 ...............................3,502 ..............3
155. Casa Grande, AZ ....................................501 ...............................3,450 ...............1
156. St. Joseph, MO ......................................HQ ................................3,411 ...............3
157. Fayetteville, AR ......................................1 ...................................3,388 ...............2
158. Hendersonville, NC ................................1 ...................................3,328 ...............2
159. Newburgh, NY .......................................HQ ................................3,204 ..............3
160. Guthrie, OK ............................................1 ...................................3,170 .............16
161. Columbia/Richland County, SC...............1 ...................................2,931 ...............7
162. Titusville, FL ..........................................13 .................................2,919 ..............2
163. Cape Coral, FL .......................................2 ...................................2,913 ...............2
164. Sioux Falls, SD .......................................1 ...................................2,867 ..............3
165. Lawton, OK ............................................4 ...................................2,850 ...............2
166. Endicott, NY ...........................................1 ...................................2,760 ...............5
167. Royal Oak, MI ........................................HQ ................................2,658 ...............3
168. Harrisburg, PA .......................................2 ...................................2,516 ..............2
169. Peabody, MA ..........................................Prospect St ...................2,500 ...............2
170. Punta Gorda, FL .....................................1 ...................................2,463 ...............2
171. Dunkirk, NY ...........................................HQ ................................2,423 ...............6
172. Cedar Park, TX .......................................3 ...................................2,317 ...............2
173. Springfield, TN .......................................1 ...................................2,206 ..............4
174. Gilbert, AZ ..............................................7 ...................................2,188 ...............1
175. Helena, MT ............................................1 ...................................2,045 ...............5
176. Henderson, NC ......................................2 ...................................1,916 ...............2
177. Lincoln, CA ............................................35 .................................1,900 ...............1
178. Burton Fire District, SC ..........................81 .................................1,548 ...............3
179. DePere, WI .............................................1 ...................................1,534 ...............3
180. Streamwood, IL .....................................33 .................................1,484 ...............3
181. Lafayette, LA .........................................2 ...................................1,343 ...............2
Canada
1. Montreal, QC .........................................5 ...................................8,054 ..............5
2. Surrey, BC .............................................2 ...................................6,282 ..............3
BUSIEST AMBULANCE
DEPARTMENT BUSIEST AMBULANCE RUNS DEPARTMENT BUSIEST LADDER RUNS
1. Philadelphia, PA ........................................................M8 ...............................10,096
2. Chicago, IL ................................................................A10................................8,189
3. St. Louis, MO ............................................................M10 ...............................7,417
4. Baltimore City, MD ....................................................M4 .................................7,219
5. Washington, DC ........................................................A6 ..................................6,896
6. Los Angeles City, CA .................................................RA809 ...........................6,882
7. Paterson, NJ .............................................................A91................................6,873
8. Corpus Christi, TX .....................................................M3 .................................6,232
9. Montgomery County, MD ..........................................A742..............................6,059
10. Miami-Dade County, FL ............................................R202 .............................6,003
11. Houston, TX ..............................................................A7 ..................................5,937
12. Utica, NY ...................................................................R1..................................5,887
13. Nashville, TN .............................................................M9 .................................5,832
14. Albuquerque, NM ......................................................R11 ...............................5,558
15. Dallas, TX ..................................................................RE25 .............................5,509
16. Lansing, MI ...............................................................M411 .............................5,071
17. Memphis, TN ............................................................U20 ...............................5,050
18. Orange County, FL ....................................................R51 ...............................4,974
19. Reno, NV ...................................................................SQ1 ...............................4,962
20. Prince George’s County, MD ......................................A829..............................4,916
21. San Antonio, TX .........................................................M10 ...............................4,872
22. Sacramento Metro, CA ..............................................M53 ...............................4,860
22. Reading, PA ..............................................................M1 .................................4,860
24. St. Petersburg, FL .....................................................R3..................................4,762
25. Rockford, IL ..............................................................M3 .................................4,755
26. Omaha, NE................................................................M21 ...............................4,602
27. Pasco County, FL ......................................................R11 ...............................4,442
28. Shreveport, LA ..........................................................M4 .................................4,332
29. Kansas City, KS .........................................................EMS9 .............................4,244
30. Jacksonville, FL ........................................................R2..................................4,179
30. Portsmouth, VA .........................................................M1 .................................4,179
32. Madison, WI ..............................................................M8 .................................4,144
33. Fitchburg, MA ...........................................................R3..................................4,097
34. Phoenix, AZ ...............................................................R18 ...............................4,079
35. Hammond, IN ............................................................4464 ..............................4,065
36. Clayton County, GA ...................................................M1 .................................4,059
37. Toledo, OH ................................................................M23 ...............................4,052
38. Miami, FL ..................................................................R29 ...............................4,034
39. Hollywood, FL ...........................................................R5..................................4,000
40. Tampa, FL .................................................................R13 ...............................3,991
41. Lauderhill, FL ............................................................R57 ...............................3,894
42. St. Paul, MN ..............................................................M8 .................................3,884
43. Longview, TX ............................................................M6 .................................3,847
44. Palm Beach County, FL .............................................R91 ...............................3,816
45. Gwinnett County, GA .................................................M11 ...............................3,727
46. Henrico County, VA ....................................................F06 ................................3,726
47. Lincoln, NE................................................................M2 .................................3,684
48. Danbury, CT ..............................................................A1 ..................................3,678
49. Sanford, FL ...............................................................R31 ...............................3,670
50. Fort Lauderdale, FL ...................................................R2..................................3,599
51. Las Vegas, NV ...........................................................R301 .............................3,471
52. Bryan, TX ..................................................................M1 .................................3,439
53. Miami Beach, FL .......................................................R1..................................3,338
54. Tacoma, WA ..............................................................M2 .................................3,292
55. Tucson, AZ ................................................................PM8 ...............................3,280
56. Des Moines, IA ..........................................................M4 .................................3,186
57. Portland, ME .............................................................MEDCU5 ........................3,165
58. Florence, KY..............................................................S114..............................3,105
59. Burlington, VT ...........................................................A1 ..................................3,082
60. St. Charles, MO .........................................................A9457 ...........................3,052
61. Fairfax County, VA .....................................................M422 .............................2,937
62. Lewisville, TX ............................................................M161 .............................2,936
63. Springfield, OH ..........................................................M8 .................................2,908
64. Boiling Brook, IL ........................................................M2 .................................2,885
65. Wheeling, WV ............................................................SQ1 ...............................2,880
66. Waukegan, IL ............................................................R1..................................2,863
67. El Paso, TX ................................................................R7..................................2,827
68. Glenview, IL ..............................................................A7 ..................................2,821
69. San Bernardino County, CA .......................................MA302 ..........................2,794
69. Chandler, AZ .............................................................M282 .............................2,794
71. Orange County, CA ....................................................M46 ...............................2,783
72. Surprise, AZ ..............................................................M305 .............................2,662
73. Midland, TX ...............................................................EMS6 .............................2,660
74. Oshkosh, WI ..............................................................M16 ...............................2,635
75. Chesterfield County, VA .............................................M1 .................................2,532
76. Elgin, IL .....................................................................A2 ..................................2,527
77. Arlington County, VA ..................................................M102 .............................2,453
78. Waukesha, WI ...........................................................A51................................2,351
79. South Metro, Centennial, CO .....................................MED31 ..........................2,322
80. Carrollton, TX ............................................................M112 .............................2,294
81. Rio Rancho, NM ........................................................R10 ...............................2,282
82. Royal Oak, MI ...........................................................R91 ...............................2,272
83. San Marcos, CA ........................................................RA141 ...........................2,220
84. Bedford, TX ...............................................................M151 .............................2,162
85. Sierra Vista, AZ..........................................................M201 .............................2,033
86. Frisco, TX ..................................................................M1 .................................1,995
87. Dunkirk, NY...............................................................R1..................................1,884
88. Atlanta, GA ................................................................M1 .................................1,623
89. Streamwood, IL ........................................................A31................................1,532
90. Muscatine, IA ............................................................S354..............................1,408
91. Burlington, KY ...........................................................A714..............................1,294
92. Farmers Branch, TX ..................................................M132 .............................1,279
93. DeKalb County, GA ....................................................R22 ...............................1,201
94. DePere, WI ................................................................A121..............................1,147
95. Guthrie, OK ...............................................................A3 .....................................831
96. Gilbert, AZ .................................................................LA253 ...............................116
No Canadian Ambulance Reported
DEPARTMENT BUSIEST HAZMAT RUNS
BUSIEST HAZMAT
DEPARTMENT BUSIEST HAZMAT RUNS DEPARTMENT BUSIEST HAZMAT RUNS
1. DeKalb County, GA...........................................HM19 ................................1,679
2. Sacramento Metro, CA ....................................HM109 ..............................1,399
3. El Paso, TX.......................................................HM1 ..................................1,130
4. Los Angeles City, CA ........................................SQ21 ....................................862
5. Houston, TX .....................................................HM1022 ...............................840
6. Albuquerque, NM ............................................SQ3 ......................................778
7. Knoxville, TN ....................................................HM18 ...................................755
8. Fairfax County, VA ............................................HM440 .................................671
9. Washington, DC ...............................................HMU1 ...................................629
10. New York, NY ...................................................HM1 .....................................619
11. Los Angeles County, CA ...................................HM129 .................................615
12. Shreveport, LA .................................................R9 ........................................614
13. Hollywood, FL ..................................................HM31 ...................................601
14. Sioux Falls, SD ................................................HZ2 ......................................589
15. Las Vegas, NV ..................................................CBRNE3 ................................581
16. Gwinnett County, GA ........................................HM20 ...................................524
17. Mesa, AZ .........................................................HM206 .................................521
18. Jacksonville, FL ...............................................HM21 ...................................404
19. Salt Lake City, UT ............................................HM6 .....................................383
20. Columbia/Richland County, SC ........................HM1 .....................................361
21. Chicago, IL ......................................................512 ......................................354
22. Greensboro, NC ...............................................HM71 ...................................350
23. Montgomery, AL ..............................................HM60 ...................................348
24. Lincoln, NE ......................................................HM14 ...................................335
25. Colorado Springs, CO ......................................H14 ......................................323
26. Honolulu, HI .....................................................HM1 .....................................308
27. Gilbert, AZ........................................................HM258 .................................289
28. Nashville, TN ...................................................HM12 ...................................260
28. Lafayette, LA ...................................................HM1 .....................................260
30. Scottsdale, AZ .................................................HM606 .................................245
31. Charlotte, NC ...................................................HM2 .....................................217
32. Dallas, TX ........................................................HM3 .....................................212
33. Charleston, SC .................................................HM101 .................................203
34. Baltimore City, MD ...........................................HM1 .....................................197
35. New Orleans, LA ..............................................HM1 .....................................183
36. Fort Lauderdale, FL .........................................HM88 ...................................170
37. Miami, FL ........................................................HM1 .....................................155
38. Denver, CO ......................................................HM1 .....................................153
39. Prince George’s County, MD ............................HC816 ..................................146
40. Fargo, ND ........................................................HM804 .................................136
41. Chandler, AZ ....................................................HM284 .................................135
42. Palm Beach County, FL ....................................SO34 ....................................126
42. Kansas City, KS ...............................................HM3 .....................................126
44. San Bernardino County, CA ..............................HM73 ...................................123
45. Stockton, CA ....................................................HM3 .....................................117
46. Montgomery County, MD .................................HM707 .................................116
47. San Antonio, TX ...............................................HM1 .....................................113
48. Phoenix, AZ .....................................................SQ8 ......................................103
49. Raleigh, NC .....................................................RFHM2 .................................101
50. Tampa, FL .......................................................HIT6 .......................................92
51. St. Petersburg, FL ............................................HM5 .......................................84
52. Arlington County, VA ........................................HM101 ...................................80
53. Wichita, KS ......................................................HM10 .....................................77
54. Orange County, CA ..........................................H79 ........................................75
54. Fresno, CA .......................................................HM1 .......................................75
56. Surprise, AZ .....................................................HM305 ...................................70
57. Frisco, TX ........................................................HM1 .......................................66
57. High Point, NC .................................................HM1 .......................................66
59. Philadelphia, PA ...............................................HM1 .......................................63
60. Memphis, TN ...................................................R2 ..........................................62
61. Richmond, VA ..................................................HM2 .......................................61
62. Corpus Christi, TX ............................................HM12 .....................................57
63. Tucson, AZ .......................................................HM1 .......................................55
64. Chesterfield County, VA ....................................HM2 .......................................53
64. South Metro, Centennial, CO............................HM38 .....................................53
64. Des Moines, IA ................................................HM1 .......................................53
67. Boston, MA ......................................................H3 ..........................................48
68. Asheville, NC ...................................................HM11 .....................................44
69. Fayetteville, AR ................................................HM5 .......................................39
70. Waukesha, WI ..................................................X .............................................31
71. St. Paul, MN.....................................................HM1 .......................................30
72. Henrico County, VA ..........................................HM3 .......................................28
73. Cambridge, MA ...............................................HM1 .......................................26
74. Clayton County, GA ..........................................HM9 .......................................24
74. Cape Coral, FL .................................................HM8 .......................................24
76. Portsmouth, VA ................................................HM1 .......................................23
77. San Francisco, CA ...........................................HZ1 ........................................22
78. Casa Grande, AZ ..............................................HM504 ...................................21
79. St. Louis, MO ...................................................HMTF .....................................20
80. Tacoma, WA ....................................................HM12 .....................................19
80. Cedar Rapids, IA ..............................................HM1 .......................................19
80. Danbury, CT ....................................................HM1 .......................................19
80. Florence, KY ....................................................HM123 ...................................19
84. Midland, TX .....................................................HM2 .......................................18
85. Lansing, MI......................................................SQ44 ......................................17
86. Virginia Beach, VA............................................HAZ1 ......................................15
86. Madison, WI .....................................................HIT7 .......................................15
88. Springfield, OH ................................................HM1 .......................................13
89. Toledo, OH .......................................................HM7 .......................................12
89. Rockford, IL .....................................................HM .........................................12
89. Independence, MO ..........................................HM5 .......................................12
89. Utica, NY .........................................................HM1 .......................................12
89. Muscatine, IA ..................................................H321 ......................................12
94. St. George FPD, LA ..........................................R655 ......................................11
95. Spokane, WA ...................................................HM1 .........................................9
95. Oshkosh, WI ....................................................HM116 .....................................9
97. Greeley, CO......................................................HM1 .........................................5
97. Portland, ME ....................................................HM1 .........................................5
97. Royal Oak, MI ..................................................HM1 .........................................5
100. Streamwood, IL ...............................................HM31 .......................................4
101. Stamford, CT ...................................................HM1 .........................................2
101. Bryan, TX .........................................................HM5 .........................................2
103. Longview, TX ...................................................HM2 .........................................1
Canada
1. Montreal, QC ...................................................HM1729 ...............................161
2. Surrey, BC .......................................................HM18 .....................................29
BUSIEST HEAVY RESCUE
DEPARTMENT BUSIEST HEAVY RESCUE RUNS
1. Hartford, CT ..................................................TU1 ........................................5,169
2. Brockton, MA ...............................................SQ-A ......................................4,983
3. Toledo, OH ....................................................R7 ..........................................4,760
4. Baltimore City, MD .......................................R1 ..........................................4,701
5. New York, NY ................................................R4 ..........................................3,174
6. Phoenix, AZ ..................................................SQ44 .....................................3,124
7. Nashville, TN ................................................R12........................................3,060
8. Corpus Christi, TX .........................................R3 ..........................................2,994
9. New Orleans, LA ..........................................R7 ..........................................2,984
10. Utica, NY ......................................................TAC2 ......................................2,967
11. San Francisco, CA ........................................RS1 .......................................2,949
12. St. Paul, MN .................................................SQ1 .......................................2,911
13. Washington, DC............................................R1 ..........................................2,855
14. Orange County, FL ........................................SQ3 .......................................2,717
15. Boston, MA...................................................R2 ..........................................2,575
16. Columbia/Richland County, SC .....................R1 ..........................................2,525
17. Cambridge, MA ............................................R1 ..........................................2,520
18. Denver, CO ...................................................R1 ..........................................2,498
19. Memphis, TN ................................................R2 ..........................................2,466
20. Macon-Bibb County, GA ...............................R8 ..........................................2,409
21. Hackensack, NJ ...........................................R1 ..........................................2,328
22. DeKalb County, GA .......................................HR24 .....................................2,297
23. Asheville, NC ................................................R3 ..........................................2,291
24. High Point, NC ..............................................R1 ..........................................2,255
25. Philadelphia, PA ...........................................R1 ..........................................2,221
26. Chula Vista, CA .............................................USAR53 .................................2,195
27. Montgomery County, MD ..............................RS742 ...................................2,164
28. Peoria, IL ......................................................R2 ..........................................2,144
29. Arlington County, VA .....................................R104M ..................................2,095
30. Austin, TX .....................................................R14........................................2,074
31. Las Vegas, NV ..............................................HR44 .....................................2,050
32. Wheeling, WV ...............................................R1 ..........................................2,022
33. Fairfax County, VA .........................................R421......................................1,983
34. Minneapolis, MN ..........................................R1 ..........................................1,873
35. Prince George’s County, MD .........................SQ814 ...................................1,871
36. Omaha, NE ...................................................RE33 ......................................1,702
37. St. Joseph, MO .............................................R1 ..........................................1,697
38. Pasco County, FL ..........................................SQ1 .......................................1,661
39. Chicago, IL ...................................................SQ5 .......................................1,660
40. Charlotte, NC ................................................R10........................................1,653
41. St. Louis, MO ................................................RS2 .......................................1,614
42. Fayetteville, AR .............................................R1 ..........................................1,602
43. Albuquerque, NM .........................................SQ2 .......................................1,589
44. Paterson, NJ .................................................R2 ..........................................1,583
45. Stamford, CT ................................................R1 ..........................................1,565
46. Portland, ME .................................................R1 ..........................................1,557
47. Worcester, MA ..............................................R1 ..........................................1,552
48. Sacramento Metro, CA .................................R21........................................1,504
49. Edison, NJ ....................................................R4 ..........................................1,497
50. Houston, TX ..................................................HR11 .....................................1,422
51. Shreveport, LA .............................................R9 ..........................................1,391
52. Reading, PA ..................................................R1 ..........................................1,348
53. Henrico County, VA .......................................S13 ........................................1,292
54. Raleigh, NC ..................................................RFR1 .....................................1,281
55. Colorado Springs, CO ...................................HR17 .....................................1,247
56. Virginia Beach, VA ........................................R2 ..........................................1,241
57. Atlanta, GA ...................................................SQ4 .......................................1,234
58. Springfield, OH .............................................R1 ..........................................1,222
59. Newton, MA .................................................R1 ..........................................1,179
60. Oshkosh, WI .................................................R15........................................1,124
61. El Paso, TX ...................................................SQ1 .......................................1,078
62. Sioux Falls, SD .............................................U5 ..........................................1,073
63. Guthrie, OK ...................................................R1 ..........................................1,050
64. The Villages, FL ............................................SQ51 .....................................1,039
65. St. George FPD, LA .......................................R655......................................1,020
66. Knoxville, TN ................................................R1 ..........................................1,012
67. Cedar Rapids, IA ...........................................R1 .............................................968
68. San Antonio, TX ............................................HR11 ........................................905
69. Portsmouth, VA .............................................R1 .............................................904
70. Greensboro, NC ............................................R5 .............................................896
71. Clayton County, GA .......................................SQ13 ........................................894
72. Shawnee, KS ................................................R72...........................................870
73. Wichita, KS ...................................................R4 .............................................851
74. Fort Lauderdale, FL ......................................SQ47 ........................................828
75. Los Angeles County, CA ................................USAR103 ..................................788
76. Danbury, CT .................................................R1 .............................................777
77. Ridge Road Fire District, Rochester, NY ........R258.........................................702
78. Honolulu, HI ..................................................R1 .............................................670
79. Los Angeles City, CA .....................................HR3 ..........................................592
80. Frisco, TX .....................................................R1 .............................................487
81. Lawton, OK ..................................................SQ4 ..........................................466
82. Richmond, VA ...............................................TR10 .........................................404
83. Lakeland, FL ................................................T73 ...........................................376
84. Greater Naples, FL .......................................R63...........................................267
85. Jacksonville, FL ............................................HR4 ..........................................256
86. Henderson, NC .............................................R1 .............................................247
87. Kansas City, KS ............................................HR1 ..........................................238
88. San Bernardino County, CA ..........................R72...........................................231
89. Cedar Park, TX .............................................R1 .............................................187
90. Lafayette, LA ................................................SQ1 ..........................................183
91. Montgomery, AL ...........................................HR75 ........................................181
92. St. Petersburg, FL .........................................HR4 ..........................................176
93. Salt Lake City, UT .........................................HRT5 ........................................154
94. Palm Beach County, FL.................................SO34 ........................................126
95. Fresno, CA ....................................................R11...........................................124
96. South Metro, Centennial, CO ........................R34...........................................111
97. Ocala, FL ......................................................SQ1 ..........................................111
98. Orange County, CA .......................................HR6 ..........................................108
99. Charleston, SC .............................................R115.........................................101
100. Tampa, FL ....................................................HR1 ............................................81
101. Gwinnett County, GA.....................................TRT24 .........................................70
102. Mesa, AZ ......................................................SQ206 ........................................63
103. Dallas, TX .....................................................US33 ..........................................62
104. Midland, TX ..................................................SQ5 ............................................51
105. Chandler, AZ .................................................SQ289 ........................................45
106. Miami, FL .....................................................TechRes ......................................42
107. Chesterfield County, VA ................................TR17 ...........................................41
108. Madison, WI .................................................SQ8 ............................................26
109. Tacoma, WA .................................................R8 ...............................................24
109. Fargo, ND .....................................................R801...........................................24
111. Spokane, WA ................................................R4 ...............................................23
112. Vancouver, WA..............................................HR5 ............................................22
113. Bryan, TX .....................................................R1 ...............................................10
114. Des Moines, IA .............................................TR7 ...............................................2
115. Tucson, AZ....................................................HR4 ..............................................1
Canada
1. Montreal, QC ................................................HR647 ...................................1,121
DEPARTMENT BUSIEST HEAVY RESCUE RUNS
To: Honorable Mayor and Councilmembers
From: Stephen Aryan, Risk Manager
Date: May 13, 2020
Subject: Supplemental Information – New Business Item-F of the
May 14, 2020, City Council Agenda
Please find attached additional information from the Fire Department on the call volume both
within and outside the Primary Response Area (PRA) of Fire Station No. 71.
The Cal Fire/Riverside County Fire Department-Unit Response Statistics (Attachment “A”)
shows all responses from Engine No. 71 to all County jurisdictions. Some areas responded to
include those outside the Cove Communities, which is attributable to the regional, integrated,
cooperative fire department. No one agency can handle large emergencies alone. One such
example might be a three alarm fire in Indio that will draw in numerous resources and create
a vacuum. The Command Center immediately mitigates this void by moving in other
recourses. It is not uncommon for a Temecula Fire Engine to be moved into a Palm Desert
Station behind large emergencies.
The Excel attachments show both outside responses from Station 71 and also outside
resources into its First Due or Primary Response Area in 2019. Station 71’s PRA is
comprised of Palm Desert, Rancho Mirage, and portions of unincorporated Riverside County.
The data can only be generated by specific vehicle number. For example, you can see that
Engine 71 (E71) responded 820 times into Rancho Mirage, while Rancho Mirage’s Engine 69
(E69) and 50 (E50) responded into the Station 71 PRA 274 and 61 times respectively.
Therefore, approximately 20% of the Code Three calls for Engine 71 were for a Rancho
Mirage response.
I know that this information is a lot to absorb, so I asked our Fire and GIS team to generate a
“heat map” of all incidents within the Primary Response Area. This map will help you better
visualize where response are generated from in the PRA. It illustrates why Engine 71’s units
are nicknamed “the Country Club Express.”
CITY OF PALM DESERT
ADMINISTRATIVE SERVICES
CAL FIRE/Riverside County Fire Department
Unit Response Statistics *
Shawn C. Newman
Fire Chief
5/12/2020
Report Provided By: Riverside County Fire Department
Communications and Technology Division
GIS Section
*The numbers provided on this report are actual Unit Responses and not Incident Counts. To obtain Incident Counts use the Incident Report.
Incidents Reported for year 2019 and Both (Code 2, Alpha, Omega, Code 3, Charlie, Delta, Bravo, Echo) and Unit E71
Please refer to Map and Unit Responses by Battalion, Station, and Jurisdiction
A
*Incidents are shown based on the units that responded.
Unit Response Activity
0
500
1000
1500
2000
2500
3000
3500
4000
Com Fire False Alarm Haz Mat Medical Multi-Fam
Dwelling Fire
Other Fire Other Misc Public Service
Assist
Res Fire Rescue Ringing Alarm Standby Traffic Collision Vehicle Fire Wildland Fire
13
649
8
3,752
8 39 4 176 44 17 23 30 220 32 27
Com Fire 13
False Alarm 649
Haz Mat 8
Medical 3752
Multi-Fam Dwelling Fire 8
Other Fire 39
Other Misc 4
Public Service Assist 176
Res Fire 44
Rescue 17
Ringing Alarm 23
Standby 30
Traffic Collision 220
Vehicle Fire 32
Wildland Fire 27
4.0
Average+5 Minutes
967 79.1%
% 0 to 5 min
Average Enroute to Onscene Time*
Incident Total: 5,042
3986
<5 Minutes
Transport Total: 314
Dry Runs:4,728
Enroute Time = When a unit has been acknowledged as responding. Onscene Time = When a unit has been acknowledge as being on
scene. For any other statistic outside Enroute to Onscene please contact the IT Help Desk at 951-940-6900
*CODE 3 and CODE 2 incidents are included in the total count of incidents and the average Enroute to Onscene Time.
Page 2 of 7
*The numbers provided on this report may reflect multiple unit responses to a single incident.
*Incidents are shown based on the units that responded.
Last Updated 5/12/2020 1:16:28AM
Com Fire False
Alarm
Haz Mat Medical Multi-Fa
m
Dwelling
Other
Fire
Other
Misc
Public
Service
Assist
Res Fire Rescue Ringing
Alarm
Standby Traffic
Collision
Vehicle
Fire
Wildland
Fire
Total
E71 Cathedral City 0 1 0 0 0 1 0 0 0 0 0 0 2 0 0 4
City of Coachella 0 0 0 0 0 0 0 0 1 0 0 0 0 0 0 1
City of Desert Hot S 1 20 0 8 0 8 0 0 4 1 0 1 6 4 0 53
City of Indian Wells 1 11 0 8 0 3 0 0 2 0 1 0 2 0 0 28
City of Indio 1 0 0 2 0 0 0 0 2 0 0 0 3 2 1 11
City of La Quinta 0 1 0 1 0 0 0 0 0 0 0 0 1 0 0 3
City of Menifee 0 0 0 2 0 0 0 0 0 0 0 0 0 0 0 2
City of Palm Desert 6 382 8 2,727 8 12 4 137 11 8 17 20 114 10 2 3,466
City of Palm Springs 0 0 0 0 0 1 0 0 0 0 0 0 0 0 0 1
City of Rancho Mira 0 162 0 916 0 3 0 33 5 7 4 2 26 5 2 1,165
Riverside County U 4 72 0 88 0 11 0 6 19 1 1 7 66 11 22 308
Grand Total 13 649 8 3,752 8 39 4 176 44 17 23 30 220 32 27 5,042
Unit Responses by Battalion, Station and Jurisdiction
Unit Transports
Total
E71 City of Palm Desert 261
City of Rancho Mirage 52
Riverside County Unincorporated Area 1
Sub Total 314
Grand Total 314
Unit Medical Responses by Definition
Page 3 of 7
*The numbers provided on this report may reflect multiple unit responses to a single incident.
*Incidents are shown based on the units that responded.
Last Updated 5/12/2020 1:16:28AM
Continued
Medical
Medical Diff
Breathing
Medical Fall
E71 Station 33 Palm
Desert
City of Palm
Desert
0 4
City of
Rancho
0 1
Total 0 5
Station 35 Roy
Wilson
City of
Rancho
2 1
Riverside
County
1 4
Total 3 5
Station 50 South
Rancho Mirage
City of
Rancho
4 1
Total 4 1
Station 55 Indian
Wells
City of Indian
Wells
1 0
City of Palm
Desert
3 1
Total 4 1
Station 56 Sky
Valley
Riverside
County
2 0
Total 2 0
Station 69 North
Rancho Mirage
City of Palm
Desert
1 2
City of
Rancho
3 6
Total 4 8
Station 71 North
Palm Desert
City of Palm
Desert
97 92
City of
Rancho
11 41
Total 108 133
Station 81 North
Bermuda Dunes
Riverside
County
0 5
Total 0 5
Grand Total 125 158283
Unit Medical Responses by Definition (Continued)
Page 4 of 7
*The numbers provided on this report may reflect multiple unit responses to a single incident.
*Incidents are shown based on the units that responded.
Last Updated 5/12/2020 1:16:28AM
Unit Medical Responses by Definition (Continued)
Com Fire False
Alarm
Haz Mat Medical Multi-Fa
m
Dwelling
Other
Fire
Other
Misc
Public
Service
Assist
Res Fire Rescue Ringing
Alarm
Standby Traffic
Collision
Vehicle
Fire
Wildland
Fire
Total
E71 Cathedral City 0 1 0 0 0 1 0 0 0 0 0 0 2 0 0 4
City of Coachella 0 0 0 0 0 0 0 0 1 0 0 0 0 0 0 1
City of Desert Hot Sp 1 20 0 8 0 8 0 0 4 1 0 1 6 4 0 53
City of Indian Wells 1 11 0 8 0 3 0 0 2 0 1 0 2 0 0 28
City of Indio 1 0 0 2 0 0 0 0 2 0 0 0 3 2 1 11
City of La Quinta 0 1 0 1 0 0 0 0 0 0 0 0 1 0 0 3
City of Menifee 0 0 0 2 0 0 0 0 0 0 0 0 0 0 0 2
City of Palm Desert 6 382 8 2,727 8 12 4 137 11 8 17 20 114 10 2 3,466
City of Palm Springs 0 0 0 0 0 1 0 0 0 0 0 0 0 0 0 1
City of Rancho Mirag 0 162 0 916 0 3 0 33 5 7 4 2 26 5 2 1,165
Riverside County Uni 4 72 0 88 0 11 0 6 19 1 1 7 66 11 22 308
Sub Total 13 649 8 3,752 8 39 4 176 44 17 23 30 220 32 27 5,042
Grand Total 13 649 8 3,752 8 39 4 176 44 17 23 30 220 32 27 5,042
Unit Responses by Jurisdiction
Com Fire False
Alarm
Haz Mat Medical Multi-Fa
m
Dwelling
Other
Fire
Other
Misc
Public
Service
Assist
Res Fire Rescue Ringing
Alarm
Standby Traffic
Collision
Vehicle
Fire
Wildland
Fire
Total
District 3 CHUCK
WASHINGTON
E71 0 0 0 0 0 0 0 0 0 0 0 0 0 0 1 1
Total 0 0 0 0 0 0 0 0 0 0 0 0 0 0 1 1
District 4 V.
MANUEL PEREZ
E71 12 647 8 3,749 8 38 4 176 42 17 23 29 220 31 23 5,027
Total 12 647 8 3,749 8 38 4 176 42 17 23 29 220 31 23 5,027
District 5 JEFF
HEWITT
E71 1 2 0 3 0 1 0 0 2 0 0 1 0 1 3 14
Total 1 2 0 3 0 1 0 0 2 0 0 1 0 1 3 14
Unit Responses by Supervisorial District - Summary
Page 5 of 7
*The numbers provided on this report may reflect multiple unit responses to a single incident.
*Incidents are shown based on the units that responded.
Last Updated 5/12/2020 1:16:28AM
Com Fire False
Alarm
Haz Mat Medical Multi-Fa
m
Dwelling
Other
Fire
Other
Misc
Public
Service
Assist
Res Fire Rescue Ringing
Alarm
Standby Traffic
Collision
Vehicle
Fire
Wildland
Fire
Total
Grand Total 13 649 8 3,752 8 39 4 176 44 17 23 30 220 32 27 5,042
Page 6 of 7
*The numbers provided on this report may reflect multiple unit responses to a single incident.
*Incidents are shown based on the units that responded.
Last Updated 5/12/2020 1:16:28AM
Page 7 of 7
*The numbers provided on this report may reflect multiple unit responses to a single incident.
*Incidents are shown based on the units that responded.
Last Updated 5/12/2020 1:16:28AM
Jurisdiction within 71's
First Due Home
Jurisdiction Com
Fire
False
Alarm
Haz
Mat Medical
Multi-Fam
Dwelling
Fire
Other
Fire
Other
Misc
Public
Service
Assist
Res
Fire Rescue
Ringing
Alarm Standby
Traffic
Collision
Vehicle
Fire
Wildland
Fire Total
B10A 0 0 0 1 1 0 0 0 0 0 0 0 1 0 0 3
B10B 0 3 0 0 0 3 0 1 0 0 0 0 0 0 0 7
B12A 0 6 0 2 1 0 2 0 2 0 0 0 2 2 1 18
B12B 2 3 0 3 0 0 0 0 1 0 0 1 1 0 0 11
B14A 0 0 0 0 1 0 0 0 0 0 0 0 0 0 0 1
B3109 1 0 0 0 0 0 0 0 0 0 0 0 0 0 0 1
B3116 0 1 0 0 0 0 0 0 0 0 0 0 0 0 0 1
B5 0 1 0 0 0 0 0 0 0 0 0 0 0 0 0 1
B6A 2 1 0 0 0 0 0 0 1 0 0 1 1 0 0 6
B7A 0 0 1 0 0 0 1 0 0 0 0 1 0 0 0 3
B7B 1 2 0 0 0 0 0 0 1 0 0 1 0 0 0 5
BS35 2 0 0 0 0 1 0 0 2 0 0 0 0 0 0 5
DC1 1 0 0 0 0 0 0 0 0 0 0 0 0 0 0 1
DC3104 1 0 0 0 0 0 0 0 0 0 0 0 0 0 0 1
Glen Avon E17 0 0 0 2 0 0 0 0 0 0 0 0 0 0 0 2
Moreno Valley E2 0 0 0 2 0 0 0 0 0 0 0 0 0 0 0 2
Banning E20 0 2 0 1 0 0 0 0 0 0 0 0 0 0 0 3
Cherry Valley E22 0 3 0 5 0 0 0 0 0 1 0 0 0 0 0 9
Cabazon E24 0 0 0 5 0 0 0 0 0 0 0 0 0 0 1 6
Hemet E26 0 1 0 0 0 0 0 0 0 0 0 0 0 0 0 1
Pinyon E30 0 0 0 7 0 0 0 0 1 0 0 0 1 0 0 9
La Quinta E32 1 1 0 1 0 0 0 0 0 0 0 0 0 0 0 3
E33 3 67 0 264 2 3 1 15 3 1 3 7 12 4 1 386
Winchester E34 0 0 1 0 0 0 0 0 0 0 0 0 0 0 0 1
RVC E35 2 10 0 39 0 0 0 3 3 0 1 0 3 0 0 61
RVC/North Palm Springs E36 0 0 0 4 0 0 0 0 0 0 0 0 0 0 0 4
RVC/Thermal E39 0 0 0 3 0 0 0 0 0 0 0 0 0 0 0 3
RVC/North Shore E41 0 1 0 4 0 0 0 0 0 0 0 0 0 0 0 5
RVC/Desert Center E49 0 0 0 1 0 0 0 0 0 0 0 0 0 0 0 1
Rancho Mirage E50 2 15 0 32 1 2 0 2 4 0 0 1 1 0 1 61
Indian Wells E55 3 95 0 258 1 2 0 11 2 0 3 6 10 2 0 393
RVC/Sky Valley E56 0 0 0 1 0 0 0 0 0 0 0 0 0 0 0 1
Palm Desert E67 2 11 0 39 1 1 0 1 0 0 1 0 1 0 1 58
Rancho Mirage E69 3 70 0 161 2 2 0 15 3 0 5 2 10 1 0 274
La Quinta E70 1 0 0 2 0 0 0 0 0 0 0 0 0 0 0 3
Palm Desert E71 3 251 6 2,566 2 9 3 124 4 4 11 16 76 4 1 3,080
Menifee E76 0 1 0 2 0 0 0 0 0 0 0 0 0 0 0 3
VC/Lake Riverside/Anza E77 0 1 0 12 0 0 0 1 0 0 0 0 1 0 0 15
RVC/Woodcrest E8 0 0 0 1 0 0 0 0 0 0 0 0 0 0 0 1
City of Palm
Desert
Jurisdiction within 71's
First Due Home
Jurisdiction Com
Fire
False
Alarm
Haz
Mat Medical
Multi-Fam
Dwelling
Fire
Other
Fire
Other
Misc
Public
Service
Assist
Res
Fire Rescue
Ringing
Alarm Standby
Traffic
Collision
Vehicle
Fire
Wildland
Fire Total
Indio E80 2 0 0 2 0 0 0 0 1 0 0 0 1 0 0 6
RVC/Bermuda Dunes E81 1 52 0 131 1 1 0 7 1 0 3 1 5 0 0 203
Indio E86 0 0 0 8 0 0 0 1 1 0 0 0 0 0 0 10
Indio E88 1 0 0 0 0 0 0 0 0 0 0 0 0 0 1 2
La Quinta E93 3 10 0 16 1 0 0 0 1 0 0 0 1 1 0 33
Temecula E95 0 0 0 6 0 0 0 0 0 0 0 0 0 0 0 6
Temecula E96 0 0 0 1 0 0 0 0 0 0 0 0 0 0 0 1
HM234 0 0 1 0 0 0 0 0 0 0 0 0 0 0 0 1
Palm Desert M255 2 0 0 330 0 1 0 2 0 0 0 0 10 1 0 346
Palm Desert M33 0 1 0 345 0 0 0 2 0 0 0 0 9 1 0 358
Rancho Mirage M50 0 0 0 75 0 0 0 0 1 0 0 0 3 0 0 79
Indian Wells M55 1 3 0 350 0 1 0 0 1 0 0 0 11 1 0 368
Palm Desert M67 0 1 0 63 0 0 0 0 0 0 0 0 2 0 0 66
Rancho Mirage M69 0 2 0 260 0 0 0 3 0 0 0 0 15 0 0 280
Palm Desert M71 2 18 4 2,110 2 2 0 15 4 0 0 5 60 0 1 2,223
Palm Desert SQ33 0 3 0 12 0 0 0 2 0 0 0 0 0 0 0 17
VC/North Palm Springs SQ36 0 1 0 3 0 0 0 0 0 0 0 0 0 0 0 4
Indio SQ86 0 0 0 1 0 0 0 0 0 0 0 0 0 0 0 1
Palm Desert T33 3 54 1 143 2 2 0 9 4 4 4 3 5 2 1 237
Indio T86 1 0 0 1 0 0 0 1 1 0 0 0 0 0 0 4
WT1 1 0 0 0 0 0 0 0 0 0 0 0 0 0 0 1
B10A 0 0 0 0 0 0 0 0 1 0 0 0 0 0 0 1
B12A 0 1 0 1 0 0 0 0 0 0 0 0 0 1 0 3
B12B 0 0 0 0 0 0 0 0 1 0 0 0 0 0 0 1
B3116 0 0 0 0 0 0 1 0 0 0 0 0 0 0 0 1
B6A 0 0 0 0 0 0 0 0 1 0 0 0 0 0 0 1
BS35 0 0 0 0 0 0 0 0 1 0 0 0 0 0 0 1
DC3108 0 0 0 0 0 0 0 0 1 0 0 0 0 0 0 1
Glen Avon E17 0 0 0 2 0 0 0 0 0 0 0 0 0 0 0 2
Beaumont E20 0 0 0 5 0 0 0 0 0 0 0 0 0 0 0 5
Cherry Valley E22 0 0 0 2 0 0 0 0 0 0 0 0 0 0 0 2
RVC/Cabazon E24 0 0 0 1 0 0 0 0 0 0 0 0 0 0 0 1
RVC/Pinyon E30 0 0 0 2 0 0 0 0 0 0 0 0 0 0 0 2
Palm Desert E33 0 8 0 87 0 0 0 3 1 0 0 0 3 2 0 104
RVC/Thousand Palms E35 0 2 0 10 0 0 0 0 1 0 0 0 0 1 0 14
RVC/North Shore E41 0 0 0 1 0 0 0 0 0 0 0 0 0 0 0 1
Rancho Mirage E50 0 9 0 72 0 0 0 3 2 0 0 0 0 2 0 88
Indian Wells E55 0 0 0 3 0 0 0 1 2 0 0 0 0 0 0 6
Palm Desert E67 0 1 0 10 0 0 0 1 2 0 0 0 0 1 0 15
City of
Jurisdiction within 71's
First Due Home
Jurisdiction Com
Fire
False
Alarm
Haz
Mat Medical
Multi-Fam
Dwelling
Fire
Other
Fire
Other
Misc
Public
Service
Assist
Res
Fire Rescue
Ringing
Alarm Standby
Traffic
Collision
Vehicle
Fire
Wildland
Fire Total
Rancho Mirage E69 0 12 0 105 0 0 0 6 2 0 0 0 1 1 0 127
La Quinta E70 0 0 0 1 0 0 0 0 0 0 0 0 0 0 0 1
Palm Desert E71 0 41 0 738 0 0 0 23 2 0 1 0 13 2 0 820
RVC/Bear Creek E75 0 0 0 0 0 0 1 0 0 0 0 0 0 0 0 1
VC/Lake Riverside/Anza E77 0 0 0 1 0 0 0 0 0 0 0 0 0 0 0 1
RVC/Hemet E78 0 0 0 1 0 0 0 0 0 0 0 0 0 0 0 1
Indio E80 0 0 0 0 0 0 0 0 1 0 0 0 0 0 0 1
RVC/Bermuda Dunes E81 0 1 0 4 0 0 0 0 0 0 0 0 0 0 0 5
Indio E86 0 0 0 4 0 0 0 0 0 0 0 0 0 0 0 4
Indio E88 0 0 0 0 0 0 0 0 1 0 0 0 0 0 0 1
La Quinta E93 0 0 0 1 0 0 0 0 1 0 0 0 0 0 0 2
Palm Desert M255 0 0 0 27 0 0 0 0 0 0 0 0 0 0 0 27
Palm Desert M33 0 0 0 120 0 0 0 0 1 0 0 0 4 0 0 125
Rancho Mirage M50 0 0 0 91 0 0 0 0 1 0 0 0 4 0 0 96
Indian Wells M55 0 0 0 18 0 0 0 0 0 0 0 0 0 0 0 18
Palm Desert M67 0 0 0 26 0 0 0 0 0 0 0 0 0 0 0 26
Rancho Mirage M69 0 0 0 167 0 0 0 1 0 0 0 0 1 1 0 170
Palm Desert M71 0 1 0 598 0 0 0 5 1 0 0 0 9 0 0 614
Palm Desert T33 0 6 0 38 0 0 0 1 2 0 0 0 1 1 0 49
Indio T86 0 0 0 0 0 0 0 0 1 0 0 0 0 0 0 1
B10A 0 1 0 0 0 0 0 0 0 0 0 0 1 0 0 2
B10B 0 0 0 0 0 0 0 0 0 0 0 0 0 1 0 1
B12A 0 1 0 0 0 0 0 0 0 0 0 0 2 0 0 3
B12B 0 0 0 0 0 0 0 0 0 0 0 0 0 0 1 1
B3110 0 1 0 0 0 0 0 0 0 0 0 0 0 0 0 1
B6A 0 1 0 0 0 0 0 0 0 0 0 0 0 0 0 1
B7A 0 0 0 0 0 1 0 0 0 0 0 0 0 0 0 1
RVC/Cherry Valley E22 0 1 0 0 0 0 0 0 0 0 0 0 0 0 0 1
Palm Desert E33 0 1 0 0 0 0 0 0 0 0 0 0 1 0 1 3
RVC/Thousand Palms E35 0 8 0 0 0 1 0 1 0 0 0 0 12 2 0 24
VC/North Palm Springs E36 0 0 0 0 0 0 0 0 0 0 0 0 0 1 0 1
Rancho Mirage E50 0 1 0 0 0 0 0 0 0 0 0 0 1 0 1 3
Indian Wells E55 0 1 0 0 0 0 0 0 0 0 0 0 2 0 1 4
Palm Desert E67 0 1 0 0 0 0 0 0 0 0 0 0 0 0 0 1
Rancho Mirage E69 0 4 0 1 0 0 0 0 0 0 0 0 10 1 2 18
Palm Desert E71 0 11 0 8 0 0 0 1 0 0 0 0 25 5 3 53
VC/Lake Riverside/Anza E77 0 0 0 0 0 0 0 0 0 0 0 0 1 0 0 1
Indio E80 0 0 0 0 0 1 0 0 0 0 0 0 2 0 0 3
RVC/Bermuda Dunes E81 0 4 0 7 0 1 0 0 0 0 0 0 20 5 1 38
y
Rancho
Mirage
Riverside
County
Unincorporat
ed Area
Jurisdiction within 71's
First Due Home
Jurisdiction Com
Fire
False
Alarm
Haz
Mat Medical
Multi-Fam
Dwelling
Fire
Other
Fire
Other
Misc
Public
Service
Assist
Res
Fire Rescue
Ringing
Alarm Standby
Traffic
Collision
Vehicle
Fire
Wildland
Fire Total
Indio E87 0 1 0 0 0 0 0 0 0 0 0 0 0 0 0 1
RVC/Home Gardens E9 0 0 0 0 0 0 0 0 0 0 0 0 1 0 0 1
La Quinta E93 0 0 0 0 0 1 0 0 0 0 0 0 1 0 0 2
Indio M80 0 0 0 0 0 0 0 0 0 0 0 0 1 0 0 1
Palm Desert SQ33 0 0 0 1 0 0 0 0 0 0 0 0 0 0 0 1
RVC/North Palm Springs SQ36 0 0 0 0 0 0 0 0 0 0 0 0 1 0 0 1
Palm Desert T33 0 0 0 0 0 0 0 0 0 0 0 0 2 0 0 2
Indio T86 0 1 0 0 0 0 0 0 0 0 0 0 0 0 0 1
Grand Total 47 811 14 9,428 18 35 9 261 68 10 32 45 361 46 19 11,204
Station 71's First Due - This section
shows how many calls were generated
in 71's First due regardless of
jurisdiction
2015 2016 2017 2018 2019
City of Palm Desert 3458 3722 3915 3922 4033 17%
Rancho Mirage 998 892 930 1016 1086 9%
Riverside County 56 56 52 54 83 48%
Total calls generated. In 71's First Due 4512 4670 4897 4992 5202 15%
City of Palm Desert 2713 3003 3321 3106 3080 14%
Rancho Mirage 765 681 732 790 820 7%
Riverside County 39 41 40 32 53 36%
Total calls run by E71 in their first due 3517 3725 4093 3928 3953 12%
Total calls run by E71 all Jurstidcions 4232 4632 4937 4849 5040 19%
Station 71 Call Volume and Industry Standard Response Time Comparison
This Table shows how many calls
Engine 71 ran in their First Due. It is
important to note that the jurisdictions
listed below are within the 4 minute
bubble for Station 71 and the Dept.
dispatches the closest most
This Table shows the difference
between calls generated in 71's First
Due and those run by E71. This table
further represents other resources
regardless of jurisdiction running calls
into 71's First Due
City of Palm Desert 745 719 594 816 953 28%
Rancho Mirage 233 211 198 226 266 14%
Riverside County 17 15 12 22 30 76%
Total Request for Outside Resources -
This line represents how many times an
engine other than Engine 71 ran the
emergency response.
995 945 804 1064 1249 26%
% of 'code 3' calls 0 - 5 Minutes within
PD Jurisdiction - This line represents
the % of calls where an emergency
vehicle arrives within 0 - 5 minutes to
'code 3' calls within the entire City of
Palm Desert. Global View
85.2%84.7%84.3%83.9%81.8%
% of 'code 3' calls 0-5 Minutes Station
71's Jurisdiction - This line represents
the % of calls that an emergency
vehicle arrives within 0 - 5 minutes
within Station 71's Jurisdiction.
**Note** several months during 2018,
a second ambulance was temporarily
assigned to Station 71 due to a remodel
at the Indian Wells Fire Station. This
accounts for the 3% increase.
84.6%83.9%83.5%86.5%82.8%
% of 'code 3' calls 0-5 Minutes Engine
71, in 71's Jurisdiction - This line
Represents % of calls where E71 arrived
within 0 - 5 Minutes in Station 71's
Jurisdiction. This line reinforces that
Station 71 is in the right location but
that the amount of redundant calls
(calls at the same time as Engine 71
where another Engine has to handle) is
steadily lowering the percentage of
calls where an emergency vehicle
arrives within 0 - 5 minutes
89.5%88.7%88.2%91.4%88.7%
Station 33 Year 2015 2016 2017 2018 2019
% of 'code 3' calls 0 - 5 Minutes within PD
Jurisdiction - This line represents the % of calls
where an emergency vehicle arrives within 0 - 5
minutes to 'code 3' calls within the entire City of
Palm Desert. Global View
85.2%84.7%84.3%83.9%81.8%
% of 'code 3' calls 0-5 Minutes Station 33's
Jurisdiction - This line represents the % of calls
that an emergency vehicle arrives within 0 - 5
minutes within Station 33's Jurisdiction. * Note,
T33 also responds out of Station 33 if it is closer or
Engine 33 is commited to another emergency.
94.1%94.4%93.0%91.4%91.1%
% of 'code 3' calls 0-5 Minutes Engine 33, in 33's
Jurisdiction - This line Represents % of calls where
E33 arrived within 0 - 5 Minutes in Station 33's
Jurisdiction.
94.7%95.6%93.7%93.6%92.2%
% of 'code 3' calls 0-5 Minutes Truck 33, in 33's
Jurisdiction - This line Represents % of calls where
T33 arrived within 0 - 5 Minutes in Station 33's
Jurisdiction.
94.9%94.2%94%90.4%90.7%
Station 67 Year 2015 2016 2017 2018 2019
% of 'code 3' calls 0 - 5 Minutes within PD
Jurisdiction - This line represents the % of
calls where an emergency vehicle arrives
within 0 - 5 minutes to 'code 3' calls within the
entire City of Palm Desert. Global View
85.2%84.7%84.3%83.9%81.8%
% of 'code 3' calls 0-5 Minutes Station 67's
Jurisdiction - This line represents the % of
calls that an emergency vehicle arrives within
0 - 5 minutes within Station 67's Jurisdiction.
83.7%83.4%83.5%81.2%76.9%
% of 'code 3' calls 0-5 Minutes Engine 67, in
67's Jurisdiction - This line Represents % of
calls where E67 arrived within 0 - 5 Minutes in
Station 67's Jurisdiction.
85.8%84.9%85%82.6%78.5%
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