Loading...
HomeMy WebLinkAbout2-7-2022 Goal Setting Session PresentationGOAL SETTING SESSION February 7, 2022 City Manager City Administration, City Clerk, Human Resources, Information Technology,Public Affairs Department Successes in 2021 Managed more than 30 recruitments and over 1,000 applications, and onboarded 19 new hires Established monthly management meetings and professional development program Consolidation and reorganization of departments, including the creation of a One-Stop-Shop for permits. Improved efficiency though new technology Enhanced communications infrastructure including website redesign, Engage Palm Desert. Improved Council-manager communications through Weekly Administrative Report Improved management and reporting of CIP Major Initiatives for 2022 Citywide enterprise resource planning IT security assessment implementation Performance evaluation management system Implementation of the classification and compensation study Continue to develop organizational culture, team building,and define core values Establish Palm Desert U Staff report workflow and agenda management software implementation Mall master plan Priority One CV Department Successes in 2021 Restructuring of Development Services Department, the including creation of two new divisions –Special Programs and Permit Center Hosted Broker's Forum, Conducted Broker's and Business Report for 2021 COVID response related support programs including Unite PD, PD Plates, PPE distribution, and Rent Relief Developed design and safety guidelines for dining decks; created a dining deck team, approved 19 dining decks and created incentive program Launched Palm Desert iHUB in partnership with CVEP and CSUSB-PD Solid waste and recycling franchise agreement and new ordinance for SB 1383 Implemented Virtual Inspection Program for building inspections,and created fast-track over-the-counter permit approvals for certain building permits New Desert Willow Golf Resort Management and Maintenance Contract Implemented efficiencies through new contracts for business licenses, plan check, design services for Lupine Plaza, Discover PD Develop customer service surveys and tracked visitors (92% customer satisfaction and 2,700 in-person visits between June-Dec. 2021) Development Services Building & Safety, Land Development (Planning and Engineering), Economic Development, Housing, Permit Center, Code Compliance and Business License, and Special Programs Major Initiatives for 2022 Discover PD Visitor Center / Lupine Plaza Surplus Land Act and Disposition of City /Housing Authority property (Refuge, Alessandro, DSRT Surf, Vitalia, Palm Communities, and San Pascual) Implementation of E-TrakiT Sofware for better customer service and interface Implement new software (GoGov) for Code Compliance,and Waste Reporting (Special Programs) Joint efforts with Public Works on North Sphere Regional Park New Economic Development Programs (Unite, BEAR, Bike Racks, Security Cameras) Complete 360-review of development process (permit intake – planning process –building permitting and inspections) to identify streamlining opportunities. Cross training of all management specialists across all divisions Department Successes in 2021 Cooperative enhancements to interdepartmental communications Refunded bonds for Section 29 and University Park (lowering property taxes for property owners) Interactive online budget with 'real-time' data Implemented digital signature practices for most internal approvals as well as City contracts Completed a comprehensive review of fire services coverage areas and response times Centralized City Leases and Liaison communications with our intergovernmental partners In collaboration with Dev Services implemented online Business License Applications and Renewals Streamlined multiple processes for staff efficiencies Implement the City's new procurement/bid/contract software Major Initiatives for 2022 Improve service delivery through innovation, policy updates and process efficiencies (remove red-tape) Launch a revised phase 2 of the Comprehensive Fee Study Design and prepare for construction of the City's 4th Fire Station Further simplification of financial summary reports Compile budget in award winning format to apply for "Distinguished Budget Award" Increase the use of automation to improve speed and efficiency in processing of routine tasks Finance and Administrative Services Finance, Risk Management, Contract Administration Public Works Facilities, Landscape, Streets, Traffic, Transportation, CIP, Parks & Recreation Department Successes in 2021 Completed construction of: San Pablo Phase 2 C V L i n k Alessandro West Phase I projects Secured $2.2 million in Highway Safety Improvement Program grant funding Initiated major traffic operations and capacity study Commenced City's first bridge preventative maintenance study Conducted a community-based study of Haystack Road Began publishing a monthly project status report Began utilization of Engage Palm Desert for new projects Major Initiatives for 2022 Complete construction of Presidents’ Plaza East and West,C i t y Council chambers renovations, and Development Services lobby renovations. Initiate construction of the first phase of PD Link, CV Link Hovley Connector,Haystack Road traffic calming Phase 1 improvements. Construct intersection modifications at Monterey Avenue & Fred Waring Drive, and at Haystack Road and Highway 74 projects. Develop a 5-Year CIP and maintenance program for pavement management,bridge management,intersection capacity and safety improvements,bicycle and pedestrian improvements,park playgrounds,amenities and furnishings. Develop a 5-year facilities master plan, including t h e Pa l m Desert Aquatic Center Develop a comprehensive Neighborhood Traffic Management Plan. Deploy asset management software. COUNCIL MEMBER PRIORITIES February 7, 2022 Mayor Harnik Mayor Pro Tem Jonathan Councilmember Kelly Councilmember Nestande Councilmember Quintanilla