HomeMy WebLinkAbout_SOLR22-0975_agreement-retail-cust-owned-design-plan (15)7/8/2022
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SOLAR ENERGY SYSTEM DISCLOSURE DOCUMENT
This disclosure shall be printed on the front page or cover
page of every solar energy contract for the installation of a
solar energy system on a residential building.
The TOTAL COST* for the solar energy system (including
financing and energy / power cost if applicable) is: $78,416.33
To make a complaint against a contractor who installs this
system and/or the home improvement salesperson who sold
this system, contact the Contractors State License Board
(CSLB) through their website at www.cslb.ca.gov (search:
“complaint form”), by telephone at 800321CSLB (2752), or by
writing to P.O. Box 26000, Sacramento, CA 95826.
If the attached contract was not negotiated at the contractor's
place of business, you have a FiveDay Right to Cancel the
contract, pursuant to Business and Professions Code
(BPC)section 7159, as noted below. For further details on
canceling the contract, see the Notice of Cancellation, which
must be included in your contract.
FiveDay Right to Cancel
You, the buyer, have the right to cancel this contract
within five business days. You may cancel by
emailing, mailing, faxing, or delivering a written notice
to the contractor at the contractor's place of business
by midnight of the fifth business day after you
received a signed and dated copy of the contract that
includes this notice. Include your name, your
address, and the date you received the signed copy
of the contract and this notice.
This document was developed through coordination of the California Contractors State License Board and the California Public
Utilities Commission pursuant to Business and Professions Code section 7169.
*The Total Cost assumes you make a voluntary prepayment to your financing provider on the terms you agree to with your financing
provider. If no prepayment is made, your Total Cost will be higher.
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Costco Wholesale Corporation/999 Lake Drive, Issaquah, WA 98027/Phone: 1-877-483-6226
California Contractor's License No. 858087 (Class B General Contractor)
The above address is to be used if submitting a “Notice of Cancellation”
HOME IMPROVEMENT SALES CONTRACT
(California)
Print Customer(s) Name: Karla Kreissig Date: \d1\
Address of Property: 74082 Aster Dr, Palm Desert, CA 92260 Year Home Built:\txthm\
Phone: Home \ph1\Work or Cell \txtph\Email: \em1\
Description of the Project, Materials and Equipment: Costco proposes to furnish you, the Customer, with the materials, labor,
equipment and supplies as detailed in the plans and specifications for your project (referred to herein as “Work Order”).
Members’ Initials: \i1\/\i2\
Installation: Under this Contract, Costco does not perform the installation work. Costco will subcontract the work to an
authorized independent third party subcontractor ("Dealer"). Dealer may utilize a sub-subcontractor for the installation work.
Dealer will provide the sub-subcontractor’s name, address and license information prior to commencement of installation.
Members’ Initials: \i1\/\i2\
Contract Price:62,206.00 including applicable taxes.The Contract Price is to be made payable to Costco.
Members’ Initials: \i1\/\i2\
Performance and Payment Bond: Costco has filed a blanket performance and payment bond with the California Contractors
State License Board (Bond No. 023007178.) The surety is Liberty Mutual Insurance Company, 1001 4th Avenue, Seattle,
WA 98154. The bond waives the down payment provision set forth in Section 7159.5 of the Business & Professions Code
and permits payment of the full Contract Price prior to performance of the work. A copy of the bond is available upon your
request.
Members’ Initials: \i1\/\i2\
Approximate Start Date: 60-120 Days. Work is considered to have begun when materials for your Contract have been
ordered. Installation shall commence on the approximate date above, subject to permissible delays set forth in this Contract.
Members’ Initials: \i1\/\i2\
Approximate Completion Date: 60-120 Days. Work shall be substantially completed by the approximate date above, subject
to permissible delays set forth in this Contract.
Members’ Initials: \i1\/\i2\
Permissible Delays: Costco and Dealer may need to extend the approximate start and/or completion date due to the
following: local permitting or inspection delays; delays caused by pre-existing conditions or hazardous conditions; inclement
weather; acts of god; accidents; shortage of labor or materials; delay in receipt of product from the manufacturer; damage to
product during shipping; production errors by the manufacturer; additional time required for change orders or additional work;
your failure to provide Dealer with uninterrupted access to the job site; delays caused by you; scheduling conflicts; and other
delays unavoidable or beyond the control of Costco or Dealer.
Members’ Initials: \i1\/\i2\
List of Documents to be Incorporated into the Contract: This Contract consists of the terms herein, any change orders, and
the following documents: (1) Work Order, (2) Special Order Purchase Order, (3) additional Costco terms and conditions if
any provided to you, and (4) Five-Day Right to Cancel and (5) two Notice of Cancellation forms. In the case of inconsistency
among any of the documents listed above and the terms of this Contract, the terms of this Contract will control. These
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(909) 528-6312 9095286312
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kkreissig@outlook.com
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documents constitute the entire understanding between the parties, and there are no verbal or written understandings
changing or modifying any of the terms of these documents.
Members’ Initials: \i1\/\i2\
Note about Extra Work and Change Orders: Extra work and change orders become part of this Contract once the order is
prepared in writing and signed by you and Costco or Dealer prior to the commencement of work covered by the new change
order. The order must describe the scope of the extra work or change, the cost to be added or subtracted from the contract,
and the effect the order will have on schedule of progress payments, if any, and the completion date. If the parties fail to
execute the extra work or change order in writing, you will still be responsible for the cost of the work performed based upon
legal and equitable remedies designed to prevent unjust enrichment.
Members’ Initials: \i1\/\i2\
Limitation of Liability: TO THE FULLEST EXTENT PERMITTED BY LAW, NEITHER COSTCO NOR DEALER WILL BE
LIABLE TO YOU FOR ANY INCIDENTAL, INDIRECT, CONSEQUENTIAL OR SPECIAL DAMAGES AND UNDER NO
CIRCUMSTANCE WILL COSTCO’S OR DEALER'S LIABILITY TO YOU EXCEED THE AMOUNT YOU HAVE PAID UNDER
THIS CONTRACT.
Members’ Initials: \i1\/\i2\
By signing below, you hereby acknowledge that you have read and understand these documents, including the terms and conditions on pages 2-5 of this
Contract, and have received a completed, signed and dated copy of this Contract. You also acknowledge that you were verbally informed of your right to
cancel this Contract.
Signature of Member(s):\s1\/ \s2\Date:\d1\
\n2\
Signature of Dealer's Representative:\r1\Date: \txtr5\
Print Name of Dealer's Representative: \r2\
Dealer Company Name: Sunrun Installation Services Inc.\
Dealer Company Address and Phone Number: 225 Bush Street, Suite 1400, San Francisco, CA 94104
Dealer Company Contractor License No.: CSLB No. 750184
Print Name and Registration No. of Home Improvement Salesperson:\r4\ \r3\
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Paul Spartos
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Costco Return Policy Exception: Special order merchandise, custom merchandise and installed merchandise cannot be
returned or refunded after the expiration of your right to cancel period. This is an exception to Costco's standard return
policy.
Members’ Initials: \i1\/\i2\
Pre-Existing Conditions: Costco and Dealer are not responsible for pre-existing conditions, including any non-code compliant
work performed by others. In the event it is determined by Costco or Dealer that this Contract cannot be performed as
intended by the parties due to, for example, unforeseen structural defects or undiscovered pre-existing conditions to your
property, Costco or Dealer may submit a change order to address the additional work, costs and schedule changes that
would be incurred to remedy such conditions, if possible. If you decline the change order or otherwise fail to remedy the pre-
existing condition, Costco shall not continue with the work, and shall cancel the contract. If the Contract is canceled, you
agree to pay Costco the costs of materials, labor and services provided through the date of cancellation.
Members’ Initials: \i1\/\i2\
Hazardous Conditions: In the event that Costco or Dealer suspects existing or developing spore or mold growth, asbestos or
other potentially hazardous conditions at the project location, Costco and the Dealer will stop work and will not attempt to
test, repair or remediate such conditions. At your sole expense, you must arrange to have the hazardous condition tested,
repaired, and remediated by a third party in compliance with applicable laws within a reasonable period of time, or Costco
may cancel this Contract. If the Contract is canceled, you agree to pay Costco the costs of materials, labor and services
provided through the date of cancellation.
Members’ Initials: \i1\/\i2\
Changed Conditions: Costco reserves the right to cancel the Contract to the extent that either Costco or Dealer reasonably
determines that the project cannot be performed as intended by the parties due to site changes or recommended site
upgrades, the project cannot satisfy your expressed needs or preferences, you unreasonably interfere with the project, or
Dealer encounters an unsafe, intimidating or offensive environment at the property. If the Contract is canceled, you agree to
pay Costco the costs of materials, labor and services provided through the date of cancellation.
Members’ Initials: \i1\/\i2\
Building Permits: Dealer will notify you of all necessary permits required by state or local codes and ordinances for the work
to be performed. Dealer will obtain the required permits and the cost will be incorporated into the Contract Price. You are
responsible for obtaining all approvals required by a homeowner association or community association prior to the start of
work.
Members’ Initials: \i1\/\i2\
Unpaid Amount: To the extent permitted by law, any unpaid amount due in connection with this Contract will accrue interest
in the amount of 1% per month. In the event any obligation arising under this Contract is referred to or assigned to a
collection agency for collection purposes, whether or not a lawsuit has been commenced, you agree to pay all costs of
collection, including, but not limited to, reasonable attorneys’ fees.
Members’ Initials: \i1\/\i2\
Lien Waiver: If you make all payments as required under this Contract, Costco hereby waives its right to file a mechanics
and/or materialmen’s lien.
Members’ Initials: \i1\/\i2\
Credit Card/Financed Transactions: If you use a credit card or obtain financing to pay some or all of the Contract Price, you
acknowledge that the terms of your cardholder agreement or financing documents may increase the total amount you must
pay to the credit card provider or lender, including any interest charges and fees. You further acknowledge that neither
Costco nor Dealer are parties to any such cardholder or financing agreements.
Members’ Initials: \i1\/\i2\
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Product Warranties: Terms and conditions of manufacturer warranties are the responsibility of the manufacturer, not Costco
or Dealer. Please note that some manufacturer warranties may cover parts, but not labor costs for repairs.
Members’ Initials:\i1\/\i2\
Labor Warranties and Service: Dealer will offer a labor warranty of not less than one year from the date of installation. All
repair or replacement costs are your responsibility after the expiration of the warranty period. If you choose to have
alterations, maintenance, service, adjustments or repairs made to the product or component by a third party at any time after
installation, neither Costco nor Dealer is responsible for costs, defects or damages resulting from such action. Costco will not
replace or refund any product or component that has been modified by a third party at any time after installation. Neither
Costco nor Dealer will be responsible for damages resulting from your failure to provide reasonable maintenance, improper
handling and operation, misuse or abuse or other occurrences beyond the control of Costco or Dealer.
Members’ Initials: \i1\/\i2\
Opportunity to Cure: You agree to notify Costco of any work you allege to be defective within 30 days of discovery and within
the applicable warranty period by calling Costco’s toll-free telephone number at 1-844-765-0251. You further agree to
provide Costco and Dealer the opportunity to inspect the alleged defect within a reasonable period of time after Costco
receives notice. If Costco and Dealer determine that a valid claim exists after inspection, you agree to allow Costco and
Dealer to repair, reinstall, re-perform or refund the purchase price, at Costco’s option.
Members’ Initials:\i1\/\i2\
Utility Agreement and Inspection: The solar system cannot be activated until you execute an agreement with the utility having
jurisdiction of your property allowing the system to be connected to the utility’s grid. The utility will likely require an inspection
of the system prior to issuing a Permission to Operate (“PTO”). You cannot turn your system on until you receive PTO from
your utility. The utility inspection usually occurs after passing city/county building inspection. The PTO process can take
several weeks to complete.
Members’ Initials:\i1\/\i2\
Commercial General Liability Insurance (CGL): Costco carries commercial general liability insurance written by Safety
National Insurance Company. You may Safety National at 1-888-995-5300 to check Costco's insurance coverage.
Members’ Initials:\i1\/\i2\
Workers’ Compensation Insurance: Costco carries workers’ compensation insurance for all employees.
Members’ Initials:\i1\/\i2\
Copy to Customer; Copy to Costco
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Information about the Contractor's State License Board (CSLB):
CSLB is the state consumer protection agency that licenses and regulates construction contractors.
Contact CSLB for information about the licensed contractor you are considering, including information about disclosable
complaints, disciplinary actions and civil judgments that are reported to CSLB.
Use only licensed contractors. If you file a complaint against a licensed contractor within the legal deadline (usually four
years), CSLB has the authority to investigate the complaint. If you use an unlicensed contractor, CSLB may not be able to
help you resolve your complaint. Your only remedy may be in civil court, and you may be liable for damages arising out of
any injuries to the unlicensed contractor or the unlicensed contractor’s employees.
For more information:
Visit CSLB’s Internet Web site at www.cslb.ca.gov
Call CSLB at 800-321-CSLB (2752)
Write CSLB at P.O. Box 26000, Sacramento, CA 95826.
Members’ Initials:\i1\/\i2\
Right to Cancel: The law requires that Costco give you a notice explaining your right to cancel. Initial the checkbox if you
have been given a “Notice of the Five- Day Right to Cancel.”
\i1\
You are entitled to a completely filled in copy of this Contract, signed by both you and the contractor, before any work may be
started.
Members’ Initials:\i1\/\i2\
Copy to Customer; Copy to Costco
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FIVE-DAY RIGHT TO CANCEL
DATE:\od\
YOU, THE BUYER, HAVE THE RIGHT TO CANCEL THIS CONTRACT WITHIN FIVE BUSINESS DAYS. YOU MAY
CANCEL BY E-MAILING, MAILING, FAXING OR DELIVERING A WRITTEN NOTICE TO THE CONTRACTOR AT THE
CONTRACTOR’S PLACE OF BUSINESS BY MIDNIGHT OF THE FIFTH BUSINESS DAY AFTER YOU RECEIVED A
SIGNED AND DATED COPY OF THE CONTRACT THAT INCLUDES THIS NOTICE. INCLUDE YOUR NAME, YOUR
ADDRESS, AND THE DATE YOU RECEIVED THE SIGNED COPY OF THE CONTRACT AND THIS NOTICE.
IF YOU CANCEL, THE CONTRACTOR MUST RETURN TO YOU ANYTHING YOU PAID WITHIN 10 DAYS OF
RECEIVING THE NOTICE OF CANCELLATION. FOR YOUR PART, YOU MUST MAKE AVAILABLE TO THE
CONTRACTOR AT YOUR RESIDENCE, IN SUBSTANTIALLY AS GOOD CONDITION AS YOU RECEIVED IT, ANY
GOODS DELIVERED TO YOU UNDER THIS CONTRACT OR SALE. OR, YOU MAY, IF YOU WISH, COMPLY WITH THE
CONTRACTOR’S INSTRUCTIONS ON HOW TO RETURN THE GOODS AT THE CONTRACTOR’S EXPENSE AND RISK.
IF YOU DO MAKE THE GOODS AVAILABLE TO THE CONTRACTOR AND THE CONTRACTOR DOES NOT PICK THEM
UP WITHIN 20 DAYS OF THE DATE OF YOUR NOTICE OF CANCELLATION, YOU MAY KEEP THEM WITHOUT ANY
FURTHER OBLIGATION. IF YOU FAIL TO MAKE THE GOODS AVAILABLE TO THE CONTRACTOR, OR IF YOU AGREE
TO RETURN THE GOODS TO THE CONTRACTOR AND FAIL TO DO SO, THEN YOU REMAIN LIABLE FOR
PERFORMANCE OF ALL OBLIGATIONS UNDER THE CONTRACT.
Buyer's Signature:\s1\
Print Name of Buyer: Karla Kreissig
Date:\d1\
Copy to Customer; Copy to Costco
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NOTICE OF CANCELLATION
\od\
Date of Transaction
You may CANCEL this transaction, without any Penalty or Obligation, within FIVE BUSINESS DAYS from the above date.
If you cancel, any property traded in, any payments made by you under the contract or sale, and any negotiable instrument
executed by you will be returned within TEN BUSINESS DAYS following receipt by the seller of your cancellation notice, and
any security interest arising out of the transaction will be cancelled.
If you cancel, you must make available to the seller at your residence, in substantially as good condition as when received,
any goods delivered to you under this contract or sale, or you may, if you wish, comply with the instructions of the seller
regarding the return shipment of the goods at the seller's expense and risk.
If you do make the goods available to the seller and the seller does not pick them up within 20 days of the date of your Notice
of Cancellation, you may retain or dispose of the goods without any further obligation. If you fail to make the goods available
to the seller, or if you agree to return the goods to the seller and fail to do so, then you remain liable for performance of all
obligations under the contract.
To cancel this transaction, mail or deliver a signed and dated copy of this Cancellation Notice or any other written notice, or
send a telegram, to COSTCO WHOLESALE at 999 Lake Drive, Issaquah, WA 98027, Attn.: Special Order
You may also cancel no later than the date above by faxing a signed and dated copy of this Cancellation Notice to Costco at
425-427-7269.
TO BE COMPLETED BY DEALER
AT TIME CONTRACT IS SIGNED
TO BE COMPLETED BY MEMBER
AT TIME OF CANCELLATION
Solar
Type of Program
Sunrun Installation Services, Inc.
Dealer Company Name
PK4N1AFNN411
Lead Number
DO NOT SIGN BELOW UNLESS YOU INTEND TO
CANCEL THE TRANSACTION.
I HEREBY CANCEL THIS TRANSACTION.
Name of Member
Membership Number
Telephone Number
Date
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NOTICE OF CANCELLATION
\od\
Date of Transaction
You may CANCEL this transaction, without any Penalty or Obligation, within FIVE BUSINESS DAYS from the above date.
from the above date.
If you cancel, any property traded in, any payments made by you under the contract or sale, and any negotiable instrument
executed by you will be returned within TEN BUSINESS DAYS following receipt by the seller of your cancellation notice, and
any security interest arising out of the transaction will be cancelled.
If you cancel, you must make available to the seller at your residence, in substantially as good condition as when received,
any goods delivered to you under this contract or sale, or you may, if you wish, comply with the instructions of the seller
regarding the return shipment of the goods at the seller's expense and risk.
If you do make the goods available to the seller and the seller does not pick them up within 20 days of the date of your Notice
of Cancellation, you may retain or dispose of the goods without any further obligation. If you fail to make the goods available
to the seller, or if you agree to return the goods to the seller and fail to do so, then you remain liable for performance of all
obligations under the contract.
To cancel this transaction, mail or deliver a signed and dated copy of this Cancellation Notice or any other written notice, or
send a telegram, to COSTCO WHOLESALE at 999 Lake Drive, Issaquah, WA 98027, Attn.: Special Order
You may also cancel no later than the date above by faxing a signed and dated copy of this Cancellation Notice to Costco at
425-427-7269.
TO BE COMPLETED BY DEALER
AT TIME CONTRACT IS SIGNED
TO BE COMPLETED BY MEMBER
AT TIME OF CANCELLATION
Solar
Type of Program
Sunrun Installation Services, Inc.
Dealer Company Name
PK4N1AFNN411
Lead Number
DO NOT SIGN BELOW UNLESS YOU INTEND TO
CANCEL THE TRANSACTION.
I HEREBY CANCEL THIS TRANSACTION.
Name of Member
Membership Number
Telephone Number
Date
Two Copies to Member; Copy to Costco
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ESTIMATED SOLAR PROGRAM WORK ORDER
PRINT MEMBER NAME(S): Karla Kreissig
MAILING ADDRESS: 74082 Aster Dr, Palm Desert, CA 92260
EMAIL: \em1\ PHONE: \ph1\\
MEMBERSHIP Number:\txtmem\
PROPERTY ADDRESS: 74082 Aster Dr, Palm Desert, CA 92260
The Member(s) listed above agree to purchase the goods and/or services listed below, in accordance with the prices and terms described
on this Work Order and the accompanying COSTCO Home Improvement Sales Contract (“Sales Contract”), of which this Work Order is a
part.
The project is a solar electric system with one or more batteries (the “System”). It will be installed at your property address above (the
“Property”) by Sunrun Installation Services Inc., an independent third-party subcontractor to Costco (“Dealer”). Dealer’s work on the
System includes: design, permitting, assistance with Rebate Program paperwork (if applicable), installation and commissioning of the
System and supply of the equipment and material typically necessary for a complete and operable System.
You will get a 10.59 kW DC Solar System which will produce an estimated 16,320 kWh in its first year with a cost per estimated available
kWh in Year 1 of $0.146.
Your System will be a Solar Facility with the following primary components. This is an estimate of the project and the significant
materials and equipment to be used; if changes are to be made after the engineering site audit, they will be approved by Member at that
time:
Equipment Description Quantity
Panel Array 1 Manufacturer: LONGi Green Energy
Technology Co Ltd
Model: LR4-60HPH-365M
SKU: LR4-60HPH-365M
12
Panel Array 2 Manufacturer: LONGi Green Energy
Technology Co Ltd
Model: LR4-60HPH-365M
SKU: LR4-60HPH-365M
5
Panel Array 3 Manufacturer: LONGi Green Energy
Technology Co Ltd
Model: LR4-60HPH-365M
SKU: LR4-60HPH-365M
12
Inverter Array 1 Manufacturer: SolarEdge Technologies
Model: SE7600H-USSN
SKU: SE7600H-USSN
1
Inverter Array 2 Manufacturer: SolarEdge Technologies
Model: SE7600H-USSN
SKU: SE7600H-USSN
0
Inverter Array 3 Manufacturer: SolarEdge Technologies
Model: SE7600H-USSN
SKU: SE7600H-USSN
0
Battery Manufacturer: LG Chem
Model: RESU 10H Prime
SKU: RESU 10H Prime
1
Other Accessories & Equipment and Trenching (if any):
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Other Work (if any): If Costco and Dealer agree to perform any other work requested by Member in addition to the System, it is described
here:
EXCLUSIONS. Costco and Dealer do not provide any of the following under this Work Order or the Sales Contract for the System:
(1) removal or disposal of any material containing asbestos or any other hazardous material;
(2) moving your personal items around the Property;
(3) upgrades to the electrical panel or electrical service or additional costs associated with moving the current electrical meter;
(4) roof improvement and repairs, including but not limited to repairing any roofing damage resulting from a substandard roof or
substandard installation work;
(5) structural framing work for any part of the roof or structure, including concealed substandard framing;
(6) correcting mistakes of another contractor or subcontractor such as where the Property was not built to code;
(7) removal and replacement of existing rot or insect infestation;
(8) testing or remediating mold, fungus, mildew or organic pathogens;
(9) painting of conduit or other structural parts;
(10) fences;
(11) upgrades for utility access requirements such as special locks or 24-hour access gates;
(12) Homeowners Association (“HOA”) review, permitting or fees except we will support your efforts to coordinate with your HOA;
(13) professional engineering services including site visits;
(14) correction of structural integrity problems (for roof mounted systems) or evaluation and correction of ground stability under or near the
system (for ground mounted systems);
(15) removal of trees;
(16) any studies or permitting beyond the basic building permit;
Other exclusions:
REBATE CLAIM PAPER WORK, PAYMENT, AND DELAYS. You agree that Sunrun has the sole right to receive any state and/or local rebates (“Rebate”)
for the Solar Facility. To ensure Sunrun receives these Rebates, you agree to sign and return to us any rebate claim paperwork we provide to you within
seven (7) days, including an assignment of the rebate payment to us, if allowed by the rebate program. In the event you receive the Rebate payment(s)
directly from the state and/or local rebate program, you agree to remit such Rebate payment to us in addition to the final payment. In the event the state
and/or local rebate program delays payment of the rebate due to any action or inaction by you, you may be liable to Sunrun for the amount of the Rebate.
Examples of such delays for which you may be liable include lack of electrical service to a new home, your failure to promptly furnish your utility bill to us
upon our request, code issues unrelated to the Solar Facility that prevent building permit signoff, your failure to complete and return to us required rebate
claim paperwork by the date requested, or your withholding of a payment due to us or to a third party.
GENERAL CONDITIONS. All of Dealer’s work must be approved by the local Building Department. System power production estimates are based on data
provided by the National Renewable Energy Laboratory. Actual System performance may vary due to weather, atmospheric conditions, System shading, or
other factors, and is not guaranteed.
YOUR PROMISES. You promise that one of the following statements is true: (a) you hold legal title to the Property OR (b) you have written consent from
each owner of the Property for our installation of the System. You promise that you are eligible to purchase through the Costco Kiosk Program as a current
Costco member. You further promise that if installation of the System is subject to the consent of an HOA or the owner of an attached property, you will
obtain that consent before the scheduled start of the installation.
Initial Here:\i1\ ___________
WORK PROCESS. Before Dealer starts work, you will receive a design for the System. You may request changes for five days after receiving the design. If
Dealer does not hear from you by then, Dealer will suspend the plan and make at least two more attempts to contact you to schedule the work based on the
design. After two attempts, Dealer will cancel the Order if the Member is not responsive. If the Member responds and wants to schedule the work, Dealer
usually needs one to two weeks at the Property to install a typical System. Holidays, bad weather, shortages of labor or materials, work by other contractors,
your delay in completing any site preparation work you agreed to, or other events beyond Dealer’s control are typical reasons for delay. The work is
considered complete when the building permit is signed-off or, if that is not required, the date on which installation of the System is complete. If you require
work at the Property to be completed in more than one phase then a Change Order may be required to cover any increased costs.
WHAT YOU PROVIDE. You must provide Dealer with power and water for use during construction. If needed for monitoring, you must provide an internet
connection near the site of the inverter.
BATTERIES. The System includes battery(ies). For each battery, the System will also contain a storage-enabled inverter/charger capable of providing
power dependent upon the current state of battery charge. Each battery will draw 100% of its charge from the photovoltaic system and will provide backup
power for up to eight (8) electrical circuits depending on amperage. THE BATTERY[IES] WILL POWER THOSE CIRCUITS ONLY AND NOT YOUR
ENTIRE HOME. Eligible backup loads must be 120V single phase and located in the same electrical load panel used to connect the photovoltaic system at
the time Dealer installs.
You may be able to obtain backup power from the battery[ies] in the event of a power outage. Dealer will establish a reasonable reserve level for your
batteries (at a minimum, 20% of the total capacity of the batteries) so that, unless there is an outage, your batteries will always be charged at a specified
minimum level. This will ensure that you will have a certain amount of power available from your batteries for backup in the event of an outage.
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THE BATTERY[IES] SHOULD BE ABLE TO PROVIDE BACKUP POWER DURING POWER OUTAGE. HOWEVER, NEITHER COSTCO NOR DEALER
PROVIDES ANY GUARANTEE OR WARRANTY REGARDING BATTERY BACKUP CAPACITY. YOU AGREE THAT NEITHER DEALER NOR COSTCO
WILL BE LIABLE IN THE EVENT THE BATTERIES FAIL TO PROVIDE BACKUP POWER, AND DEALER AND COSTCO DISCLAIM ANY SUCH
LIABILITY, IRRESPECTIVE OF THE REASON FOR SUCH FAILURE. DO NOT USE BATTERY BACKUP POWER TO POWER LIFE SUPPORT OR
OTHER MEDICAL EQUIPMENT.
You agree that Dealer may, from time to time, remotely administer the batteries in your Solar Facility in connection with demand response or other programs
in coordination with your utility to maintain the reliability of the electrical grid.
Under normal conditions of use, the installed battery[ies] should pose no danger to you. However, if mishandled, the installed batteries may become
dangerous and could pose dangers related, but not limited, to fire hazards, high-voltage hazards, and mechanical damage. Please consult your battery
manufacturer’s user’s manual and warranty materials for handling and operation information.
Initial Here: \i1\
PROACTIVE MONITORING SERVICE AND DATA. Dealer will proactively monitor your System for twenty-five (25) years. The
parameters of our proactive monitoring service are follows:
We will proactively monitor your solar energy system on a regular basis. ·
If our monitoring system indicates that your solar energy system is not performing as expected, our monitoring team will investigate the matter·
remotely.
If the investigation reaches a decision of no trouble found (NTF), we will not contact you.·
If the investigation confirms a potential problem that requires an on-site investigation, we will contact you and recommend a path forward. ·
Any labor required to either (a) perform maintenance on your System, or (b) to conduct an in-person investigation of your System, per the Proactive
Monitoring terms above, are your financial responsibility as discussed in section 2 of the Limited Warranties.
In order for Dealer to perform proactive monitoring and the associated services, we need (1) your meter to be able to transmit data to Dealer; (2) your home
energy monitor (the “Monitor”) to be able to transmit data to Dealer; and (3) access to your energy usage data, System performance data, and potentially
other data collected from you (collectively, “Data”). By signing this contract, you acknowledge that Dealer may not be able to provide monitoring services if
you do not ensure that your meter and Monitor are fully functional. In a situation where your meter and/or Monitor are impaired, Dealer will make a good faith
effort to proactively monitor your system to the best of our abilities, using whatever data is available. By signing this work order, you agree to give Dealer
access to your Data for the following purposes (in each case to the extent permitted by law): (1) to provide and enhance the System; including but not
limited to installing and commissioning your system, performing Proactive Monitoring, and delivering customer support for your System; (2) for Dealer’s
internal purposes, including, without limitation, research and development, improvement of Dealer’s product and service offerings, and creation of new
product and service offerings; (3) to customize content and communications Dealer may provide to you; and (4) for other purposes so long as the Data does
not contain personally identifiable information (including where Data has been deidentified).
Dealer will not disclose any Data other than in the following circumstances: (1) where the Data does not contain personally identifiable information (including
where Data has been deidentified); (2) in order to provide Dealer’s products or services to you (including but not limited to (a) processing warranty claims
related to your system on your behalf; and (b) working with third-party service providers who may assist us in collecting, hosting, maintaining, analyzing or
otherwise processing Data for us); (3) if required to do so by any law or regulation or in the good faith belief that such action is necessary to comply with any
law or regulation, in response to a court order, judicial or other government subpoena or warrant, or to otherwise cooperate with law enforcement or other
governmental agencies; (4) if Dealer believes, in good faith, disclosure is appropriate or necessary to (A) take precautions against liability, (B) protect Dealer
or others from fraudulent, abusive, or unlawful uses or activity, (C) investigate or defend against any third-party claims or allegations, (D) protect the security
or integrity of Dealer’s services and any facilities or equipment used to make Dealer’s service available, or (E) protect Dealer’s property or other legal rights
(including, but not limited to, enforcement of Dealer’s agreements), or the rights, property, or safety of others; (5) to Dealer’s assignees, affiliates, actual or
prospective lenders, financing parties, investors, insurers, and acquirers; (6) disclosure to contractors, service providers and other third parties Dealer uses
to support its business and who are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which
Dealer discloses it to them; and (7) for any purpose for which you have provided your express consent.
Initial Here:\i1\
INTERNET CONNECTION. You agree to provide the System with continuous access to a functioning broadband internet connection with one (1) wired
Ethernet port and standard electrical outlet, at your cost. You understand that the Monitor may use your internet connection and that prolonged periods
without working internet connections may alter the manufacturer's warranty for your battery. Please consult your manufacturers' warranties and user's
manual for details.
Signature of Member(s):\s1\ /\s2\Date:\d1\
\n2\
Signature of Dealer's Representative:\os\Date:\od\
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od\
SUNRUN BASE+ LIMITED WARRANTIES
Thank you for selecting Sunrun Installation Services Inc. (“Sunrun”) to install your solar system (the “System”). This document sets forth
the different warranties that cover your System, its components, and the installation. If you have any questions about the scope of this
warranty, or any installation- or component-related issues, please contact Sunrun Customer Care at 888-858-2496 or
membercare@sunrun.com.
(1) MANUFACTURER WARRANTIES. The solar panels, inverters, and batteries installed as part of the System are covered by separate
manufacturers’ warranties (hereinafter, “Manufacturer Warranties”). Sunrun will assign to you any Manufacturer Warranties in effect upon
installation. If any part of your system has failed and is within the manufacturer’s warranty period, Sunrun will provide you reasonable
assistance in contacting the manufacturer(s) and, where applicable, will apply for a warranty replacement on your behalf. Your equipment
manufacturer has sole discretion over whether an equipment failure is covered under their warranty.
(2) LIMITED WARRANTY. Sunrun provides a limited warranty of ten (10) years (the “Limited Warranty Period”), counted from the date the
permit is signed by the building inspector on all of its labor (the “Limited Warranty”). For the avoidance of doubt, this Limited Warranty does
not cover parts already covered by the Manufacturer Warranties set forth in Section 1, above. During the Limited Warranty Period, Sunrun
will at its expense repair or replace any parts or labor covered by the Limited Warranties. You may assign the Limited Warranty to a
subsequent owner of the Property by providing Sunrun a written notice of the sale of the Property.
Any labor required to either (a) perform maintenance on your system, or (b) to conduct an in-person investigation of your system per the
Proactive Monitoring terms in the Work Order, are your financial responsibility and are not included in the Limited Warranty. If the
equipment manufacturer provides Sunrun with a reimbursement towards labor related to in-warranty repairs or replacements for your
system, Sunrun will apply that reimbursement as a credit towards the cost of any work that it performs.
(3) ROOF PENETRATION WARRANTY. Sunrun also provides a roof penetration warranty of twenty-five (25) years (the “Roof Penetration
Warranty Period”), counted from the date the permit is signed by the building inspector. During the Roof Penetration Warranty Period,
Sunrun warrants that all roof penetrations Sunrun makes as part of the System installation will be weather-tight (the “Roof Penetration
Warranty”). For the avoidance of doubt, this Roof Penetration Warranty does not cover parts already covered by the Manufacturer
Warranties set forth in Section 1, above. During the Roof Penetration Warranty Period, Sunrun will at its expense repair or replace any
parts or labor covered by the Roof Penetration Warranty.
(4) OBTAIN WARRANTY SERVICE. To obtain warranty service, you must notify Sunrun in writing or via email (at
membercare@sunrun.com) of any defect. Provided that the relevant warranty has not expired, has not been otherwise voided, and is not
subject to an exclusion, Sunrun will repair or replace the defect within a reasonable time after you notify Sunrun. Upon expiration of its
Limited Warranties or the Roof Penetration Warranty there may still be applicable Manufacturer’s Warranties. After the applicable warranty
periods expire, Sunrun will provide a quote of its standard price for such work.
(5) WARRANTY EXCEPTIONS AND EXCLUSIONS. The installation of the System may void your existing roof warranty, if any. You
should check with the roofer or builder concerning any impact the System will have on an existing roof warranty. Sunrun’s 25 year Roof
Penetration Warranty is not affected by any existing roof warranty. The Limited Warranty and Roof Penetration Warranty do not apply to
(a) labor performed with parts not manufactured or purchased by Sunrun; (b) labor performed according to plans or specifications not
provided or obtained by Sunrun, such as plans you provide; and (c) monitoring equipment and materials listed on the Work Order as Other
Accessories & Equipment.
Repair of the following is specifically excluded from all of the above warranties: any parts that were modified, repaired or attempted to be
repaired by anyone other than Sunrun without its prior written approval; damages resulting from abuse; damages due to animals, weather
or natural disasters; damages resulting from mold, fungus and other organic pathogens; and fading of paints and finishes exposed to
sunlight. You acknowledge that any work performed by a third party work is done incorrectly, the third party repairs may limit or negate our
ability to provide certain services in this agreement, including but not limited to Proactive Monitoring, as provided in the work order, and the
25 year Roof Penetration Warranty.
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By signing below, I acknowledge that I have read and understand the Limited Warranties.
\s1\\d1\
Member Signature Date
Karla Kreissig
Customer Name (Printed)
AZ Lic #294836; CA Lic #750184; CO Lic #EC.0007080; Aurora, CO Lic#2014 857999 00 CL; CT Lic #ELC.0200835-E1, HIC.0642655;
HI Lic #28011; MA Lic #EC.1141, HIC.180120; MD Lic #EC.10767, HIC.132591; NH Lic #0376C; NJ Lic #34EB01574500, HIC.13VH05700500; NV Lic
#0079413; Greene, NY: 508; Hempstead Town, NY: 2265; Long Beach, NY: 3475; Middletown, NY: 96; N.Y.C., NY: HIC #2015496-DCA; Orange Cty., NY:
669; Port Jervis, NY: A-200; Putnam Cty., NY: M7YR22113, HIC #PC6325, E.M135; Rockland Cty., NY: HIC.H-11820-40-00-00; Suffolk Cty., NY: 34280-
ME, HIC.54140-H; Westchester Cty., NY: 1403, HIC #WC-27604-H15; Yonkers, NY: HIC #5590; OR Lic #C492; PA HIC.PA075650; SC EL5.M113485;
VT EM-06461
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SUNRUN SOLAR SYSTEMS
WARNING: This product can expose you to chemicals including lead, which is known to the
State of California to cause cancer and birth defects or other reproductive harm. For more information
go to www.P65Warnings.ca.gov.
STORAGE BATTERY
WARNING: This product can expose you to chemicals including toluene, which is known to the
State of California to cause cancer and birth defects or other reproductive harm. For more information
go to www.P65Warnings.ca.gov.
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Thank you for your interest in the Costco Residential Solar program. Purchasing a Residential Solar
System is a long-term commitment with financial obligations. Costco and Sunrun want your purchase to
benefit you for many years. This is why we ask you to carefully read your contract and the following
information, which is provided to increase your knowledge of important details of your purchase. By
signing below, you acknowledge that you have read and understood the following information.
This is a non-refundable purchase. Please read and ensure you understand any and all contract·
provisions before purchasing.
Contract: The terms of the signed Home Improvement Sales Contract contain the entire agreement and·
supersede all prior or contemporaneous agreements, promises, representations, understandings and
communications, whether oral or written.
Utility Rate plan: It is your responsibility to confirm with your utility that the rate plan you are on is the·
most advantageous for a solar customer. Neither Sunrun nor Costco are responsible for any changes to
utility rates or net metering policies.
Pricing: The price listed covers the scope of work and materials specifically detailed in the contract. It·
does not include any additional work or materials that are not listed in the contract, or any work that may
be required to meet non-standard zoning or engineering requirements. If additional work is required (e.g.
main electrical panel upgrade, roof repairs, supplies and labor related to evaluating and building ground
mounted systems, etc) a separate Home Improvement Contract (HIC) may be presented to capture the
additional work and price.
System Design/Savings: The proposed system size on the estimated quote is based on your last 12·
months of historical electricity usage, if available, your home’s square footage, and/or other preferences.
You understand that your actual system design and price may change based on a detailed engineering
site audit. The actual energy production and savings from your system will vary based on the final system
size, design, configuration, utility rates, applicable rebates, system location, weather, and your home’s
future energy usage.
Payment: You will be contacted by a Sunrun representative when payment is due. A Costco Purchase·
Order will be presented with the purchase amount, at which time Sunrun will collect your payment to be
processed at Costco. Costco requires payment prior to installation for all purchases, with the exception of
Massachusetts, Maryland, New Jersey, Wisconsin and Virginia, for which payment is to be made upon
installation completion (Final Electrical sign off, prior to receiving PTO).
Offset: Any projection provided to you regarding the system’s offset of your home’s energy usage is just·
an estimate. Actual offset (and associated savings) may vary significantly depending on a number of
factors, including changes in your home’s energy usage after installation of the system.
If you have questions related to production or offset, Sunrun may perform an analysis on youro
production and consumption after a full 12-months of operation.
System Modifications: Systems cannot be modified after installation, including but not limited to size,·
location, product and application. If you have any requested changes, please submit those to your project
manager prior to installation.
Site Characteristics, Maintenance:·
We will make best efforts to minimize site visits; however, multiple visits may be necessary to plano
and install your system, and achieve Permission to Operate.
It may be necessary to periodically trim or remove vegetation to install the system and/or optimizeo
the system’s production. It is the homeowner’s responsibility to maintain any landscaping which
may interfere with the system’s production.
If a critter guard (a physical barrier between your panels and the local wildlife) is necessary foro
your system, you will be responsible for the cost. It is not possible to determine which systems
will require them prior to installation. If a critter guard is necessary, please contact Sunrun for a
quote. Price will vary based on site characteristics and system size.
If the removal and replacement of the system is required for any reason after the system iso
installed (e.g. replacing the entire roof or performing spot repairs), the expense is the owner’s
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responsibility. The cost varies based on site characteristics and system size. You may contact
Sunrun for a quote for this work, to ensure any workmanship warranty remains in place.
Costco Cash Card Benefit: The Costco Cash Card amount is an estimate only and will be verified by·
Sunrun prior to system installation. The Costco Cash Card amount is based on the pre-tax price of the
modules, racking, inverter(s), and battery (if applicable) used for your system (installation is not included).
It may take up to 4 weeks for delivery of your Costco Cash Card, which is issued upon signed completion
of the project (final signature on Costco Purchase Order, obtained after electrical sign off).
Interconnection/Permission to Operate (PTO): The Utility is solely responsible for authorizing final·
interconnection of the system to the utility grid, and must give express authorization for final
interconnection of the System before you may turn on the System and/or commence feeding power back
to the utility grid. Approval differs by utility and may also vary based on utility backlog, time of year, etc.
Your Project Coordinator will discuss the expected timeline with you.
System Activation: It is your responsibility to activate your system once you receive permission to operate·
(PTO). After installation, Sunrun will provide system activation directions to you. If you have any
questions or concerns, you may contact Sunrun for support.
No Production Guarantee: Any system downtime will not be compensated; your purchase does not·
include a production guarantee.
Financing: Neither Sunrun nor Costco offer financing for your solar system purchase; All financing used is·
strictly between you and your financing institution. You may use any lender of your choice. You are
responsible to make timely payment to Costco for your purchase, regardless of any denials, disputes,
miscommunications, or other issues with your chosen lender. Your lender may require you to begin
repayment before your system is operational. Sunrun and Costco are not responsible for finance
payments due to the lender prior to or after Permission to Operate (PTO).
State and local incentives/rebates: Please see your agreement for complete details on available·
incentives/rebates.
Federal Solar Tax Credit: You acknowledge that you must self-file for the Federal Solar Tax Credit on·
your federal income tax return. The tax information provided in your proposal is intended for discussion
purposes only and should not be construed as tax advice. Actual tax credits will be based on your
financial situation. We recommend that prior to your 5-day right to cancel, you contact an accountant or
tax attorney for eligibility and any specific financial advice. Sunrun and Costco are not liable for any loss
of tax credits. Questions to ask may include:
Do I have enough income tax liability to make use of the Federal Solar Tax Credit?o
Does the way I use my property change my ability to claim the credit?o
What year can I claim the credit?o
Homeowner’s Association (HOA): If you live within a HOA, you understand that you are responsible for·
submitting documentation and gaining approval from the HOA for your solar project. You acknowledge
that this approval may delay your solar installation. Sunrun and Costco are not liable for any HOA
disputes.
\s1\ \n1\ \d1\
Signature Name Date
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DocuSign Envelope ID: 428A6EE0-17A0-4660-A20A-E9BCA9BA869B
My Custom S olar Desig n Prepared by Paul Spartos, 07/08/2022
\s 1\
Customer S ignature
\d1\
D ate
My Information
Karla Kreissig
74082 Aster Dr
Palm D esert, CA 92260
System
Annua l Usa ge 13,589 kWh
Estimated System Size 10.59 kWp
Estimated Annual System Production 16,320 kWh
Estimated Energy Offse t 121%
Modules (29) LONGi Green Energy Technology Co Ltd, L R4-
60HPH-365M
Inverters 1 x SolarEdge Technologies
SE7600H-USSN
Storage 1 x LG Chem, RESU 10H Prime
Approval
I have reviewed My Custom Solar D esign and approve of the placement of solar panels identified above. I understand that the actual number of panels and their
precis e placement may vary based on engineering, installation, and s olar energy production considerations, including roof type, shade, and other factors.
DocuSign Envelope ID: 428A6EE0-17A0-4660-A20A-E9BCA9BA869B
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Certificate Of Completion
Envelope Id: 428A6EE017A04660A20AE9BCA9BA869B Status: Completed
Subject: Customer Agreement REPLACE_FOR [[RecipientName]] (PK4N1AFNN411-K)
Source Envelope:
Document Pages: 19 Signatures: 8 Envelope Originator:
Certificate Pages: 6 Initials: 30 Sunrun eSignAdmin
AutoNav: Enabled
EnvelopeId Stamping: Enabled
Time Zone: (UTC-08:00) Pacific Time (US & Canada)
595 Market St.
29th Floor
San Francisco, CA 94105
sunrun_esign_admin@sunrun.com
IP Address: 13.110.74.8
Record Tracking
Status: Original
7/7/2022 6:44:51 PM
Holder: Sunrun eSignAdmin
sunrun_esign_admin@sunrun.com
Location: DocuSign
Signer Events Signature Timestamp
Karla Kreissig
kkreissig@outlook.com
Security Level: Email, Account Authentication
(None)
Signature Adoption: Pre-selected Style
Using IP Address: 174.195.193.217
Signed using mobile
Sent: 7/7/2022 6:44:52 PM
Viewed: 7/7/2022 6:56:12 PM
Signed: 7/7/2022 7:01:44 PM
Electronic Record and Signature Disclosure:
Accepted: 7/7/2022 6:56:12 PM
ID: d3ae93e1-84e5-41f1-8ef4-4e88f29befab
Paul Spartos
paul.spartos@sunrun.com
Field Sales Consultant
Security Level: Email, Account Authentication
(None)Signature Adoption: Pre-selected Style
Using IP Address: 96.41.38.165
Sent: 7/7/2022 7:01:46 PM
Viewed: 7/13/2022 2:24:00 PM
Signed: 7/13/2022 2:27:07 PM
Electronic Record and Signature Disclosure:
Accepted: 7/13/2022 2:24:00 PM
ID: 380d5ecd-8849-4b98-9586-96cf0d68e14d
Rafa Yabut
rafa.yabut@sunrun.com
Contract Processor
Security Level:
.Email
ID: 380c88e4-2e23-4d72-81b2-89d6cf71c654
7/13/2022 2:45:36 PM
Signature Adoption: Drawn on Device
Using IP Address: 122.55.212.218
Sent: 7/13/2022 2:27:09 PM
Resent: 7/13/2022 2:45:34 PM
Viewed: 7/13/2022 2:45:55 PM
Signed: 7/13/2022 2:45:59 PM
Electronic Record and Signature Disclosure:
Accepted: 4/29/2022 3:06:21 PM
ID: a624708e-c803-4409-af2f-3383c200bae2
In Person Signer Events Signature Timestamp
Editor Delivery Events Status Timestamp
Agent Delivery Events Status Timestamp
Intermediary Delivery Events Status Timestamp
Certified Delivery Events Status Timestamp
Carbon Copy Events Status Timestamp
Witness Events Signature Timestamp
Notary Events Signature Timestamp
Envelope Summary Events Status Timestamps
Envelope Sent Hashed/Encrypted 7/7/2022 6:44:52 PM
Certified Delivered Security Checked 7/13/2022 2:45:55 PM
Signing Complete Security Checked 7/13/2022 2:45:59 PM
Completed Security Checked 7/13/2022 2:45:59 PM
Payment Events Status Timestamps
Electronic Record and Signature Disclosure
CONSUMER DISCLOSURE
From time to time, Sunrun Inc. (we, us or Company) may be required by law to provide to you
certain written notices or disclosures. Described below are the terms and conditions for providing
to you such notices and disclosures electronically through the DocuSign, Inc. (DocuSign)
electronic signing system. PLEASE READ THE INFORMATION BELOW CAREFULLY
AND THOROUGHLY, AND IF YOU CAN ACCESS THIS INFORMATION
ELECTRONICALLY TO YOUR SATISFACTION AND AGREE TO THESE TERMS AND
CONDITIONS, PLEASE CONFIRM YOUR AGREEMENT BY CLICKING THE 'I AGREE'
BUTTON AT THE BOTTOM OF THIS DOCUMENT.
Getting paper copies
At any time, you may request from us a paper copy of any record provided or made available
electronically to you by us. You will have the ability to download and print documents we send
to you through the DocuSign system during and immediately after signing session and, if you
elect to create a DocuSign signer account, you may access them for thirty (30) days after such
documents are first sent to you. After such time, if you wish for us to send you paper copies of
any such documents from our office to you, please request delivery of such paper copies from us
by following the procedure described below.
Withdrawing your consent
If you decide to receive notices and disclosures from us electronically, you may at any time
change your mind and tell us that thereafter you want to receive required notices and disclosures
only in paper format. How you must inform us of your decision to receive future notices and
disclosure in paper format and withdraw your consent to receive notices and disclosures
electronically is described below.
Consequences of changing your mind
If you elect to receive required notices and disclosures only in paper format, it will slow the
speed at which we can complete certain steps in transactions with you and delivering services to
you because we will need first to send the required notices or disclosures to you in paper format,
and then wait until we receive back from you your acknowledgment of your receipt of such
paper notices or disclosures. To indicate to us that you are changing your mind, you must
withdraw your consent using the DocuSign ‘Withdraw Consent’ form on the signing page of a
DocuSign envelope instead of signing it. This will indicate to us that you have withdrawn your
consent to receive required notices and disclosures electronically from us and you will no longer
be able to use the DocuSign system to receive required notices and consents electronically from
us or to sign electronically documents from us.
All notices and disclosures will be sent to you electronically
Unless you tell us otherwise in accordance with the procedures described herein, we will provide
electronically to you through the DocuSign system all required notices, disclosures,
authorizations, acknowledgements, and other documents that are required to be provided or made
available to you during the course of our relationship with you. To reduce the chance of you
inadvertently not receiving any notice or disclosure, we prefer to provide all of the required
notices and disclosures to you by the same method and to the same address that you have given
us. Thus, you can receive all the disclosures and notices electronically or in paper format through
the paper mail delivery system. If you do not agree with this process, please let us know as
described below. Please also see the paragraph immediately above that describes the
consequences of your electing not to receive delivery of the notices and disclosures
electronically from us.
Electronic Record and Signature Disclosure created on: 8/7/2013 10:17:58 AM
Parties agreed to: Karla Kreissig, Paul Spartos, Rafa Yabut
How to contact Sunrun Inc.:
You may contact us to let us know of your changes as to how we may contact you electronically,
to request paper copies of certain information from us, and to withdraw your prior consent to
receive notices and disclosures electronically as follows:
To contact us by email send messages to: customercare@sunrun.com
You may also contact us in writing at 45 Fremont Street, 32nd Floor, San Francisco, CA 94105
or by phone at 1-855-478-6786.
To advise Sunrun Inc. of your new e-mail address
To let us know of a change in your e-mail address where we should send notices and disclosures
electronically to you, you must send an email message to us at customercare@sunrun.com and in
the body of such request you must state: your previous e-mail address, your new e-mail
address. We do not require any other information from you to change your email address.
In addition, you must notify DocuSign, Inc. at 1-866-219-4318 to arrange for your new email
address to be reflected in your DocuSign account by following the process for changing e-mail in
the DocuSign system.
To request paper copies from Sunrun Inc.
To request delivery from us of paper copies of the notices and disclosures previously provided
by us to you electronically, you must contact us by (a) sending us an e-mail to
customercare@sunrun.com, (b) writing to us at Sunrun Inc, 45 Fremont Street, 32nd Floor, San
Francisco, CA 94105, or (c) calling us at 1-855-478-6786, and in connection with your request
you must state your e-mail address, full name, US Postal address, and telephone number.
To withdraw your consent with Sunrun Inc.
To inform us that you no longer want to receive future notices and disclosures in electronic
format you may:
i. decline to sign a document from within your DocuSign session, and on the subsequent
page, select the check-box indicating you wish to withdraw your consent, or you may;
ii. contact us by (a) sending us an email to customercare@sunrun.com, (b) writing to us
at Sunrun Inc., 45 Fremont Street, 32nd Floor, San Francisco, CA 94105, or (c) calling us
at 1-855-478-6786, and in connection with your request you must state your e-mail, full
name, US Postal Address, and telephone number. We do not need any other information
from you to withdraw consent.. The consequences of your withdrawing consent for
online documents will be that transactions may take a longer time to process..
Required hardware and software
Operating
Systems: Windows® 2000, Windows® XP, Windows Vista®; Mac OS® X
Browsers:
Final release versions of Internet Explorer® 6.0 or above (Windows only);
Mozilla Firefox 2.0 or above (Windows and Mac); Safari™ 3.0 or above
(Mac only)
PDF Reader: Acrobat® or similar software may be required to view and print PDF files
Screen
Resolution: 800 x 600 minimum
Enabled Security
Settings: Allow per session cookies
** These minimum requirements are subject to change. If these requirements change, you will be
asked to re-accept the disclosure. Pre-release (e.g. beta) versions of operating systems and
browsers are not supported.
Notices
Any notice or other communication to be made hereunder, even if otherwise required to be in
writing under other provisions of this Consent or any other documents or agreements that have
been provided to you in connection with this Consent, may alternatively be made in an electronic
record transmitted electronically to the electronic addresses provided by you. Any notice or other
communication made in electronic form will have the same legal effect and enforceability as if
made in non-electronic form.
Acknowledging your access and consent to receive materials electronically
To confirm to us that you can access this information electronically, which will be similar to
other electronic notices and disclosures that we will provide to you, please verify that you were
able to read this electronic disclosure and that you also were able to print on paper or
electronically save this page for your future reference and access or that you were able to e-mail
this disclosure and consent to an address where you will be able to print on paper or save it for
your future reference and access. Further, if you consent to receiving notices and disclosures
exclusively in electronic format on the terms and conditions described above, please let us know
by clicking the ‘I agree’ button below.
By checking the ‘I agree’ box, I confirm that:
I can access and read and have accessed, read and understood the terms of this
ELECTRONIC CONSENT TO ELECTRONIC RECEIPT OF ELECTRONIC
CONSUMER DISCLOSURES document; and
I can print on paper the disclosure or save or send the disclosure to a place where I can
print it, for future reference and access; and
Until or unless I notify Sunrun Inc. as described above, I consent to receive from
exclusively through electronic means all notices, disclosures, authorizations,
acknowledgements, and other documents that are required to be provided or made
available to me by Sunrun Inc. during the course of my relationship with you.
Entire Agreement Provision
This agreement and the consumer disclosure statement executed by the customer in conjunction
with and simultaneously with its review and acceptance of the terms set forth herein constitute
the entire agreement between the parties with respect to the subject matter hereof and supersede
any prior understandings, agreements, or representations by or between the parties, written or
oral, to the extent they relate in any way to the subject matter hereof.