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HomeMy WebLinkAboutCUP 91-9 Ruth's Chris Steak House and Tsing Tsao CITY OF PALM DESERT DEPARTMENT OF COMMUNITY DEVELOPMENT STAFF REPORT TO: Honorable Mayor and City Council FROM: Philip Drell, Director of Community Development DATE: August 22 , 1996 SUBJECT: Review of CUP 91-9 , Conditional Use Permit for restaurants at the northeast corner of Highway 111 and Portola (Ruth ' s Chris Steak House and Tsing Tao) ***************************************************************** I . RECOMMENDATION: Initiate a formal review of CUP 91-9 by setting public hearing before Planning Commission November 5, 1996 . Authorize staff to retain an acoustical engineer to conduct a noise study (not to exceed $15, 000 ) to objectively measure noise impacts on adjacent residences and recommend mitigation. Appropriate $15, 000 from unobligated general fund reserved for said purpose. II . BACKGROUND: The conditional use permit for 8, 000 square feet of restaurant (Ruth ' s Chris - 6 , 000 square feet and Tsing Tao at 2 , 000 square feet) was approved June 4 , 1991 . Since both sides of Alessandro were originally approved and developed as one project, the C.U.P. assumed availability of the parking spaces on the north side of the street . The C .U.P. contains a condition which provides for review by the Planning Commission if late night noise of the restaurant activity impact San Marino Circle residents . Three San Marino Circle homes back onto the north side of the parking lot . We have received complaints from two homeowners , Ray Winner and Gary Tryon. Since most of the problems involved the valet parking service, staff has attempted to address the impacts through our valet parking permit process . With each annual review, the Technical Traffic Committee and City Traffic Engineer has attempted to respond to residents complaints by creating permit requirements which would address the noise problems . Mr. Winner and Mr. Tryon have participated in this process . STAFF REPORT REVIEW OF CUP 91-9 AUGUST 22 , 1996 As result of a video tape we received from Mr. Tryon in January 1996 , we met with the restaurant manager and the landlord to express our continuing dissatisfaction with the performance of the valet service. A letter was sent from the City Engineer to the valet operation February 9 , 1996 threatening revocation of the valet permit if violations continue. Ultimately this meeting and letter led to the cancellation of the valet contract in May. A new valet service was retained and a meeting was held with staff, the valet, the landlord, manager of Ruth' s Chris Steak House, Mr. Tryon and Mr. Winner. In this meeting we again attempted to isolate the specific behavior causing the problem which range from slamming doors, squealing tires , loud radios, loud talking, car alarms , idling trucks and buses . The goal was to determine if a maximum effort to eliminate all the controllable behavior and operational impacts could solve the problem. All parties agreed to give it one more try. On July 28th I received a letter from Mr . Winner reporting that conditions had not significantly improved and a video tape similar to the one previously viewed was sent to Councilman Crites by Mr. Tryon. The tape did not appear to contain footage of the new valet operations . It is clear that despite our efforts the situation remains unacceptable to the adjacent residents . Staff is recommending the Planning Commission hold a public hearing to review the conditional use permit . A noise study should be conducted to determine the exact nature of the problem and if any physical or operational mitigation will provide an acceptable solution. Concurrentlywith the acoustical studycode enforcement shall monitor the lot to determine the specific causes of the noise. With this information the Planning Commission will have an objective basis to move towards an ultimate solution. PHILIP RELL� CITY COUNCIL ACTIONz PDROVED DENIED DIRECTOR OF COMMUNITY DEVELOPMENT ECEIVED OTHER MEETING DATE D�� �� , 2 VERIFIED BY: �J�4 7 Original on File with City Clerk's Office