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Home My WebLink About2023-12-04 LT Special Meeting Agenda Packet City of Palm Desert Page 1 LIBRARY TASKFORCE CITY OF PALM DESERT, CALIFORNIA AGENDA (HYBRID MEETING) City Hall, Administrative Conference Room 73-510 Fred Waring Drive Palm Desert, CA 92260 Pursuant to Assembly Bill 2449, this meeting will be conducted as a hybrid meeting and there will be in-person access to this location. • To participate via Zoom, use the following link: https://palmdesert.zoom.us/j/81392644656 or call (213) 338-8477, Zoom Meeting ID: 813 9264 4656 • Written public comment may also be submitted to mnance@palmdesert.gov. Emails received by 8:00 a.m. prior to the meeting will be distributed to the Taskforce. Any correspondence received during or after the meeting will be distributed to the Taskforce as soon as practicable and retained for the official record. Emails will not be read aloud except as an ADA accommodation. 1. CALL TO ORDER 2. ROLL CALL 3. NON-AGENDA PUBLIC COMMENT: This time has been set aside for the public to address the Library Taskforce on issues that are not on the agenda for up to three minutes. Because the Brown Act does not allow the Taskforce to act on items not listed on the agenda, members may briefly respond or refer the matter to staff for a report and recommendation at a future meeting. 4. DISCUSSION/ ACTION CALENDAR A. APPROVAL OF MINUTES RECOMMENDATION: Approve the Library Taskforce Regular Meeting minutes of October 31, 2023. 5. INFORMATIONAL REPORTS & COMMENTS A. CITY STAFF AND CONSULTANTS 1. Existing building project updates. 2. Leading trends in public libraries review. 3. Existing and future Palm Desert Library programs, services, and opportunities. 4. Task recap and look ahead to July 1, 2024. Monday December 4, 2023 1:00 p.m. Special Meeting Library Taskforce Agenda December 4, 2023 City of Palm Desert Page 2 B. LIBRARY TASKFORCE MEMBERS C. CITY COUNCIL LIAISONS D. ATTENDANCE REPORT 6. ADJOURNMENT: The next Regular Meeting is scheduled for January 22, 2024, at 12:30 p.m. AFFIDAVIT OF POSTING I hereby certify under penalty of perjury under the laws of the State of California that the foregoing agenda for the Library Taskforce was posted on the City Hall bulletin board and City website not less than 72 hours prior to the meeting. /s/ Michelle Nance Recording Secretary PUBLIC NOTICES Agenda Related Materials: Pursuant to Government Code §54957.5(b)(2) the designated office for inspection of records in connection with this meeting is the City Clerk’s Office, City Hall, 73-510 Fred Waring Drive, Palm Desert. Staff reports for all agenda items and documents provided to a majority of the legislative bodies are available for public inspection at City Hall and on the City’s website at www.palmdesert.gov. Americans with Disabilities Act: It is the intention of the City of Palm Desert to comply with the Americans with Disabilities Act (ADA) in all respects. If, as an attendee or a participant at this meeting, or in meetings on a regular basis, you will need special assistance beyond what is normally provided, the City will attempt to accommodate you in every reasonable manner. Please contact the Office of the City Clerk, (760) 346-0611, at least 48 hours prior to the meeting to inform us of your needs and to determine if accommodation is feasible. City of Palm Desert Page 1 LIBRARY TASKFORCE CITY OF PALM DESERT, CALIFORNIA MINUTES Click HERE to review the meeting audio. Click HERE to access the meeting agenda packet. 1.CALL TO ORDER A Regular Meeting of the Library Taskforce was called to order by Deputy Clerk Nance on Monday, October 30, 2023, at 3:01 p.m. in the Administrative Conference Room, City Hall, located at 73-510 Fred Waring Drive, Palm Desert, California 2.ROLL CALL Present: Taskforce Members Jann Buller, Gustavo Gomez*, Karen Gonzales, Matt Johnson, John Maldonado, Carol Marcuse, Paul Murphy, and Ralph Perry *Taskforce Member Gomez participated remotely in accordance with AB 2449. Absent: Taskforce Member Randy Bynder Liaison(s) Present: Jan Harnik and Evan Trubee, Councilmember Liaisons Staff Present: Chris Escobedo, Assistant City Manager; Gary Shaffer, Director of Library Services, Ryan Lamb, Senior Project Member; and Michelle Nance, Recording Secretary 3.NON-AGENDA PUBLIC COMMENT None 4.DISCUSSION/ACTION CALENDAR A.APPROVAL OF MINUTES MOTION BY TASKFORCE MEMBER MURPHY, SECOND BY TASKFORCE MEMBER JOHNSON, CARRIED 7-0-1 (GOMEZ ABSTAINED), to approve the Library Taskforce Regular Meeting minutes of September 27, 2023. Monday, October 30, 2023 3:00 p.m. Special Meeting Page 3 Library Taskforce Minutes October 30, 2023 City of Palm Desert Page 2 ALL ACTIONS ARE DRAFT, PENDING APPROVAL OF THE MINUTES 5.INFORMATIONAL REPORTS & COMMENTS A.CITY STAFF Assistant City Manager Escobedo, Director of Library Services Shaffer and Senior Project Manager Lamb provided updates and answered member inquires on the following items: •Introduction of Library Director Shaffer; •Introduction of Margaret Sullivan Studios, Consultant team and workplan overview; •Library site location update; and •Subcommittee schedule. B. LIBRARY TASKFORCE MEMBERS None C.CITY COUNCIL LIAISONS None D. ATTENDANCE REPORT – Report provided; no action taken on this item. 6.ADJOURNMENT The Library Taskforce adjourned at 4:05 p.m. Respectfully submitted, Michelle Nance, Deputy City Clerk I Recording Secretary ATTEST: Chris Escobedo, Assistant City Manager Staff Liaison APPROVED BY THE LIBRARY TASKFORCE: __/__/2023 Page 4 Palm Desert Public Library Page 5 AGENDA 1 Thought Starter & Project Updates 2 Broadening Perspectives 3 Palm Desert Future Opportunities 4 Task Recap & Look Ahead Palm Desert | Task Force Meeting 2 Page 6 What Makes Palm Desert Unique? Palm Desert | Task Force Meeting 3 Page 7 PROJECT UPDATE Palm Desert | Task Force Meeting 4 Page 8 DAY ONE! July 1st Project Timeline Nov Dec Jan Feb March April May July STAFFING DESIGN/ PLANNING SERVICE MODEL COMMS DESIGN REFRESH BRIGHTSIDE #3 WEBSITE UPDATES BRAND/LOGO DAY ONE MARKETING INTERVIEWS / HIRING ONBOARD / OUTREACH BRIGHTSIDE #2 BUDGET LAUNCH SUMMER OUTREACHSUMMER SERVICES PREP COUNCIL REVIEW FUTURE STRATEGY DEVELOP LONG-TERM STRATEGY COUNCIL REVIEW Palm Desert | Subcommittee Meeting 5 WE ARE HERE! POSITIONS / JOB DESCRIPTIONS DEVELOP POLICIES, PROGRAMS, PARTNERS & SERVICES BENCHMARK/DEVELOP BUDGET CURRENT STATE ANALYSIS & FUTURE VISION BRIGHTSIDE #1 DESIGN DEVELOPMENT, BID / ORDER TECH, FURNITURE Page 9 Dec-Jan Key Milestones Staffing Design/Planning Service Level Communication Budget •Staff Positions •Job Descriptions •Staff Competencies •Guiding Principles •ILS System •Technology •Concept and Furniture Plans •Future Selection •Interior Refresh •Existing Service Audit •Policy Development •Library & Service Observations •Service Strategy •Build Partnerships •BrightSide Newsletters •Engage PD & FA Q •Library Rebrand Strategy •Benchmark libraries •Begin an initial budget Palm Desert | Task Force Meeting 6 Page 10 BROADENING PERSPECTIVES Page 11 What Does Good Strategy Do For Communities? Palm Desert | Task Force Meeting 8 Page 12 Let’s Library As Studio! RICHLAND LIBRARY - COLUMBIA, SC Photo Credit: Richland Library How Might We Foster The Creative Economy? Palm Desert | Task Force Meeting 9 Page 13 THE LEARNING CENTER EXPANSION for the BRIDGE GOLF FOUNDATION - HARLEM, NY PROJECT- BASED LEARNING How Might We Use Design To Better Prepare Our Youth For Their Future? Leveling up opportunities for all!Palm Desert | Task Force Meeting 10 Page 14 IVES SQUARED INNOVATION COMMONS, NEW HAVEN FREE PUBLIC LIBRARY – NEW HAVEN, CT How Might We Catalyze The Library To Foster Innovation & Ideas? Ignite ideas in New Haven! Palm Desert | Task Force Meeting 11 Page 15 LAS VEGAS-CLARK COUNTY LIBRARY DISTRICT - LAS VEGAS, NV and MESQUITE, NV STRATEGIC PLANNING, MASTER FACILITIES PLANNING, VISIONING, PROGRAMMING, ARCHITECTURE AND INTERIORS, WORKSHOPS Creating spaces for families to thrive in Vegas! We Don’t Library Like We Used To! Palm Desert | Task Force Meeting 12 Page 16 Increasing Funding Opportunities Palm Desert | Task Force Meeting 13 Page 17 Imagine The Possibilities! Palm Desert | Task Force Meeting 14 Page 18 A LIBRARY in Baltimore offers a museum experience called STORYVILLE for early literacy development?A LIBRARY in Delaware has a climbing wall? Did You Know? Palm Desert | Task Force Meeting 15 Page 19 Did You Know? A LIBRARY in Philadelphia has a Culinary Teaching Kitchen? A LIBRARY in Washington, D.C., has a Maker’s Space with band saws, laser cutters, and 3D printers for public use? Palm Desert | Task Force Meeting 16 Page 20 Did You Know? A LIBRARY in Madison has a RETREAT SPACE for meditation, therapy, and overall wellness? A LIBRARY in Las Vegas has a DJ TRAINING PROGRAM for adults and teens? Palm Desert | Task Force Meeting 17 Page 21 What can we learn from the Library Industry? Palm Desert | Task Force Meeting 18 Page 22 We envision the Future Palm Desert Library to be… Center For Culture And Community Life Social, Cultural And Learning Experience Center The Whole Family Resource Provider For The Community Catalyst For Economic Development Palm Desert | Task Force Meeting 19 Page 23 The interiors of the Seattle Public Library are just as bold as the exteriors. It sports bold colors, ample seating, and unique designs that solidify its status as a popular Seattle destination. Seattle Public Library – Seattle, Washington Palm Desert | Task Force Meeting 20 Page 24 The building houses the Midden-Brabant Library, the cultural institutions Kunstloc and Brabant C and the co-working spaces of Seats2meet. LocHal is a space for both young and old to read, learn, study, meet and gather. It is also a place for testing, creating, exhibiting and presenting the latest innovations. LocHal – Tilburg, Netherlands Palm Desert | Task Force Meeting 21 Page 25 LocHal – Tilburg, Netherlands Palm Desert | Task Force Meeting 22 Page 26 Library administrators in the new town of Almere in the Netherlands did something extraordinary. They redesigned their libraries based on the changing needs and desires of library users and, in 2010, opened the Nieuwe Bibliotheek (New Library), a thriving community hub that looks more like a bookstore than a library. The new library building houses Almere’s public library, apartments and a lively shopping area. LocHal – Tilburg, Netherlands Palm Desert | Task Force Meeting 23 Page 27 Almere Library – Netherlands Palm Desert | Task Force Meeting 24 Page 28 In the City of Brampton, about 45 minutes west of Toronto, the Springdale Library and Komagata Maru Park provide the suburban community with a new public library and community park. RDHA’s goal was to create an inclusive gathering place, a counterpoint to the otherwise at a suburban area, and a point of pride for the city. The Springdale Library and Komagata Maru Park Palm Desert | Task Force Meeting 25 Page 29 The Springdale Library and Komagata Maru Park Page 30 “We provide grants and hold workshops to support emerging writers. We host book groups on classic and contemporary fiction to help readers discover their next favorite author. We provide free books and host events for NYC students from K-12th grade to get kids reading, as well as summer writing workshops for budding authors. And we recognize the best in the world of fiction through our annual awards” Center For Fiction Palm Desert | Task Force Meeting 27 Page 31 The Writer’s Block is an independently owned Book Shop, Coffee Shop, Young Writers’ Workshop, and Artificial Bird Sanctuary in Downtown Las Vegas. The shop hosts book clubs, writing workshops, author visits, and a rare book exhibit. Writer’s Block Palm Desert | Task Force Meeting 28 Page 32 “The Children’s Museum of the Arts is organized around a large central gallery. It’s designed to inspire children to both make art and learn about it: a place where production and presentation of art occur seamlessly.” http://work.ac/cma/ http://cmany.org/ Children’s Museum of the Arts Palm Desert | Task Force Meeting 29 Page 33 Albus is an international children's literature festival that takes place every two years at the Dokk1 / libraries in Aarhus. Children enjoying, experiencing, and diving into literature. Quiz show, authors, reading ambassadors, 500 word writing competition, and much more! Where everyone with an interest in children's and youth literature can participate in writing and drawing workshops, lectures, creative workshops and different storytelling activities. Albus Festival At Dokk1, Aarhus Palm Desert | Task Force Meeting 30 Page 34 PALM DESERT LIBRARY OPPORTUNITIES Palm Desert | Task Force Meeting 31 Page 35 Key Transition Initiatives We’re Working On… 1.Golf Cart Book Mobile 2.Five Little Free Library sites 3.One Book One Town 4.Partnership with Rancho Mirage Summer Reading Program Palm Desert | Task Force Meeting 32 Page 36 01 Supporting community needs and aspirations 02 Reimagining the Palm Desert Library as a Laboratory 03 What differentiates Palm Desert Library? Future Opportunities Palm Desert | Task Force Meeting 33 Page 37 Community’s Need and Aspirations Palm Desert | Task Force Meeting 34 Page 38 What do you want this project to do for the community? “I want this to be a facility for the entire community” “I want the Library to become the heart of the city” “Create an inviting space and provide resources for individuals and groups wanting to broaden their minds, skills or experiences” “Have a central resource of learning and development for the community of Palm Desert” “To enhance our community and people that use it feel proud of it.” Community Survey Feedback Palm Desert | Task Force Meeting 35 Page 39 We envision the future Palm Desert Library to be… Places to create PLACE & SPACE Places to socialize Places to learn Library Laboratory Welcome Zone Family & Intergenerational Zone Self Exploration Station Service Station Outdoor Garden Reflection Zone Art & Creation Zone Human Services Space Teen Hangout Store Display Community Room Creation Lab ACTIVITIES & PROGRAMS Social Book Club Entrepreneur Meetup Book Pick-up Family Game Night Outdoor Gardening Health & Wellbeing Classes Community Yoga Classes Art & Craft Classes Homework Help Hours Teen Advisory Board Up-skilling Volunteer Program Language Classes Career workforce forum Dancing Classes Culinary Kitchen Performance Classes Instrument Classes Podcast Tutorial Classes Palm Desert | Task Force Meeting 36 Page 40 Palm Desert Library Existing Facilities Palm Desert | Task Force Meeting 37 Page 41 Reimagined Zones Palm Desert | Task Force Meeting 38 Page 42 Creating Conditions to… Creation Lab Library Laboratory Family ZoneCommunity Room Teen Hangout Human Service Zone Palm Desert | Task Force Meeting 39 Page 43 What Can Differentiates Palm Desert Library? Makerspace Community Kitchen & Café Workforce Development Cultural Hub Experiential Learning Podcast Studios Mini Garden Social Services What Else? Palm Desert | Task Force Meeting 40 Page 44 TASK RECAP & LOOK AHEAD Palm Desert | Task Force Meeting 41 Page 45 •Visit at least two libraries,including the existing Palm DesertLibrary observe and gatherinsights of Library services tosupport the future development ofthe service model and long-termstrategy plan. Task #1 Observations Palm Desert Library 12-28-2023 2:30 PM Palm Desert | Task Force Meeting 42 Page 46 Attend a Program (Optional) •Attend a program at either theexisting Palm Desert Library oranother library of your choice toprovide the team feedback onwhat is successful or notsuccessful about the experience. Task #1 Storytime 10 Yes, it was great experience! I brought my granddaughter with me. She was extremely focused during the entire time. The staff demonstrated not only excellent storytelling skills but also actively engaged with the children. They went beyond just reading the book, asking questions, and attentively listening to the kids. I'm definitely planning to bring my grandkid back again. Palm Desert | Task Force Meeting 43 Page 47 •An exercise to understandcustomer service and people’sbehavior in service environments,such as hotels, grocery stores, andrestaurants where a customerexperience is facilitated by people,places, and objects. Task #2 Instructions 1.Pick 1-2 places (refer to the detailed criteria on the following page) 2.Duration for each visit: 1-2 hours 3.Follow the Service Safari Guide Go on a Service Safari! Palm Desert | Task Force Meeting 44 Page 48 The staff didn’t come to me and greet me, but they were smiling and approachable when I need to find something. I felt welcomed and joyful as soon as I walked in. Trader joes Picking up groceries for the week People are doing their grocery shopping, and staff are throughout the whole store organizing or helping customers. People have been chatting with their friends or families while getting their stuff. The staff is walking around, organizing the shelves and others helping or directing the customers. Different interactions and activities happened in every corner, the whole environment is very vibrant and pleasant. Products on the shelves, Shopping carts, etc… The staff is very approachable. They walk around instead of staying in one designated area, waiting for customers to come, and they are always available to help customers when asked. Palm Desert | Task Force Meeting 45 Page 49 Distribute Community Survey •What is working well? Whatupdates do we need to make? •We will send you both digital andprint materials to distribute to yourpeers and neighbors to help usgather insights on how theyenvision future library service forPalm Desert. Task #3 Palm Desert | Task Force Meeting 46 Page 50 Look Ahead 01 Complete and send observations and service safari by January 15th. 02 Task Force Meeting #3 January (TBD) Potential Topics: •Share out observations & service safari findings •Discuss future library service strategy •Design refresh/facilities updates 03 Additional Meetings Council Meeting Jan 25th Community Open House (TBD) Palm Desert | Task Force Meeting 47 Page 51 THANK YOU! Page 52 CITY OF PALM DESERT ATTENDANCE REPORT Advisory Body: Prepared By: Year 2023 2023 2023 2023 2023 2023 2024 Month Jul Aug Sep Oct Nov Dec Jan Date 17-Jul 28-Aug 27-Sep 30-Oct Buller, Jann P -P P 0 0 Bynder, Randy P -E A 2 1 Gomez, Gustavo P -E P 1 0 Gonzales, Karen P -E P 1 0 Johnson, Matt P -P P 0 0 Maldonado, John E -P P 1 0 Marcuse, Carol P -P P 0 0 Murphy, Paul P -P P 0 0 Perry, Ralph P -P P 0 0 Palm Desert Municipal Code 2.34.010: P Present A Absent E Excused -No meeting Bimonthly: Two unexcused absences from regular meetings in any twelve-month period shall constitute an automatic resignation of members holding office on boards that meet bimonthly. Total Absences Total Unexcused Absences Library Taskforce Michelle Nance Page 53