HomeMy WebLinkAboutCable Complaints Dec. 28, 1994 - Jan. 3, 1995 INTEROFFICE MEMORANDUM
CITY OF PALM DESERT
TO: CITY MANAGER, HONORABLE MAYOR AND MEMBERS OF CITY COUNCIL
FROM: RAY JANES, ADMINISTRATIVE ASSISTANT
CITY MANAGER' S OFFICE
SUBJECT: CABLE COMPLAINTS RECEIVED FROM DECEMBER 28, 1994, TO
JANUARY 3 , 1995
DATE: JANUARY 12 , 1995
There were ( 2 ) cable complaints received from Palm Desert residents
for the period of December 28, 1994 , to January 3, 1995 .
This is for your review and information.
1 . January 3 , 1995
Received call at 10 : 20 a.m.
Ms . June Markovich
72-836 Willow Street
Palm Desert
619-346-6460
Ms . Markovich had a question regarding the Colony rate
charges . She wanted to know if there is more than one rate.
I explained that there is one rate for the fiber optic upgrade
areas , and another for areas which have not been wired with
the new fiber optics .
2 . December 28, 1994
Received call at 9 : 45 a .m.
Mr. Gil Holmes
DESERT GREENS
Palm Desert Homeowners Association Board Treasurer
43-871 Via Granada
Palm Desert
619-345-0590
In the last two weeks, Mr. Holmes has been experiencing
outages primarily with the Los Angeles channels .
CABLE COMPLAINTS
JANUARY 12 , 1995
PAGE 2
I contacted Esther Killion at Colony CableVision who explained
that there had been some outages of the Los Angeles channels .
This has been occuring since Christmas Eve due to the heavy
snow falling in the San Bernardino Snow Peak Mountain.
Their Los Angeles feeds comes from Mountain Wilson to a
microwave transmission in Ontario, then to Snow Peak, then to
the Whitewater switching relay station, and onto Colony' s main
plant . Ms . Killion will explain this process to Mr. Holmes .
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RAY L. ANES
ADMIN TRATIVE ASSISTANT
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