HomeMy WebLinkAbout2002 Standard Emergency Management System SEMS Plan Ver. 2.10 •
RECEIVED
CITY OF PALM DESERT MAY 13 2002
DEVELOPMENT SERVICES AGENCY
Risk Management CITY OF PALM DESERT
STAFF REPORT
_ REQUEST: Approve 2002 Revision of City of Palm Desert Standard
Emergency Management System (SEMS) Plan
SUBMITTED BY: Gary Rosenblum, Risk Manager
DATE: May 13, 2002
CONTENTS: Staff Report, June 2002 Standard Emergency Management System
Plan Document, Version 2.10
Recommendation: Approve
Executive Summary:
A "YES" vote approves and adopts the attached Standard Emergency Management
System Plan Document as the official plan of the City's Office of Emergency Services in
accordance with City of Palm Desert Code 2.48.070.
Discussion:
The attached June 2002 Standard Emergency Management System Plan Document
Version 2.10 was prepared by Risk Manager Gary Rosenblum. Upon approval, it will
replace the September 1999 Palm Desert Multi-Hazard Management Plan. —_
The Palm Desert Public Safety Commission approved Version 2.03 on May 8, 2002,
and with minor format changes, Version 2.03 became Version 2.10 presented here.
This is a black and white copy. If approved by the City Council, the final Version 2.10
will be produced with paper pages and divider tabs color-coded according to function
and departmental section: Incident Command/Management-Gray; Operations-Red;
Planning-Yellow; Logistics-Blue; and Finance-Green.
Staff Report
Standard Emergency Management System Plan
05✓13/2002 Page 1
• •
The Version 2.10 updates procedures, organization structures and coordination
procedures in accordance with California State Office of Emergency Services and with
Riverside County Fire Office of Emergency Services, along with substantive changes
requested by the Public Safety Commission. It has been revised to meet new
communication and data acquisition technologies. For example, an Information
Services function has been added to this plan that outlines a role in keeping the City's
computer hardware, software and computer-based communications systems operating
during emergency response operations. The revised plan now replaces City job titles
with names of specific personnel who are assigned to fill the essential roles in the event
of an emergency, and details their roles and responsibilities.
If approved, color coded printed copies will be placed in the Emergency Operations
Center, Riverside County Office of Emergency Operations in Indio and Riverside, and
provided to the Mayor, City Council, and all Section Chiefs. All other personnel named
as part of the team will receive only the sections that pertain to their specific roles and
responsibilities. The document will also be continuously available to everyone with
access to the City intranet server.
This SEMS Plan has been revised to meet the current standards for managing an
incident and to reflect the improvements in communication and coordination among
Coachella Valley cities and Riverside County after recent terrorist attacks. Once
approved, it will remain in effect until the next revision is approved. There is no
regulatory requirement to revise the plan on a particular schedule, but annual revisions
are now planned.
Submitted by: Department Head:
‘/1-74.Gs
Gary Rosenblum, Risk Manager ich rd Folker ssistant City Manager
CITY COUNCIji ACTION:
APPROVED ,/ ' DENIED
RECEIVED OTHER
Approval: M'!ETING DATE t -O
AYES:NJ/W !
NOES: }lu U U
ABSENT:
(QestAfs4 _c9tr.cp: ABSTAIN: (�}Q �City Mger ,���_VRIFIED BY: �igiaai on File tl.ty Clerk's Office
* Approved 5-0, with additional direction that
staff work on a methond of providing such
Fin nce Director emergency management information to residents
and homeowners groups so that they can be
similarly prepared.
Staff Report
Standard Emergency Management System Plan
0513/2002 Page2
• •
CITY OF PALM DESERT, CALIFORNIA
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STANDARD
EMERGENCY MANAGEMENT
SYSTEM PLAN
(S.E.M.S. PLAN)
Version 2.10
June, 2002
GERRAL INFORMATION SECTION
O
GENERAL INFORMATION
Authority
This Standard Emergency Management System Plan is authorized by the Palm
Desert Municipal Code 2.48.070 and is activated by Declaration of Local
Emergency for a good and sufficient reason according to Palm Desert Municipal
Code 2.24.090.
The Emergency Operations Center
The City of Palm Desert E.O.C. is used to coordinate, manage and provide
mitigation planning for any emergency situations or a disaster. It is equipped with
several workstations to accommodate all E.O.C. and Incident Command
functions when fully activated. The E.O.C. is activated when a Declaration of
Local Emergency is made by the City Council, or by another individual authorized
by Palm Desert Municipal Code 2.48.090 (City Manager, Emergency Services
Coordinator/Risk Manager, Assistant City Manager-Redevelopment, Assistant
City Manager-Public Works, Assistant City Manager-Community Services,
Assistant City Manager-Economic Development).
Location
The City of Palm Desert Emergency Operations Center is located in the Civic
Center, or the Community Services Building.
Access
✓ Entry into the Emergency Operations Center MUST be made through the
Employee entry. All personnel MUST identify themselves as City of Palm
Desert employees.
Any request to activate the E.O.C., other than those listed above must be made
with the approval of the parties listed above.
Immediately following the activation of the Emergency Operations Center, the
City Manager MUST be notified by the designated representative declaring the
activation. In addition, the "On Duty" Police Department Watch Commander,
Captain, or Fire Chief must be notified to his designated representative.
When placing the Emergency Operations Center into operation, establish the
following information:
Note: Be prepared to provide a report of conditions to the Incident
Commander upon his/her arrival at the E.O.C.
1. What is the level of the emergency?
2. Declare an emergency to the appropriate level.
3. Establish Division Supervisors & Standardized Emergency
Management System (SEMS).
4. Appoint Section Chiefs as outlined in the document.
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GENRAL INFORMATION SECTION
GENERAL INFORMATION
Levels of Disaster
The City of Palm Desert recognizes three levels of disaster, which will be dictated
by the severity of the emergency. These levels correspond to the State of
California Office of Emergency Services (O.E.S.) and our City of Palm Desert
Emergency Plan.
Level 1
A moderate to severe emergency. Local resources are adequate and available.
Some or all off duty personnel in all departments may be recalled.
Level 2
A moderate to severe emergency. Local resources are not adequate and Mutual
Aid may be required. All off duty personnel will be recalled.
Level 3
A major disaster. Resources in or near the impact area are overwhelmed and
extensive Mutual Aid is required. A state of Emergency may be proclaimed and a
Presidential Declaration of an Emergency or Major Disaster may also be
requested. All off duty personnel in all departments will be recalled.
Standardized Emergency Management System
The Standardized Emergency Management System develops flexible
organization and coordination from the time an incident occurs until the
requirement for management and operation no longer exists.
The Incident Commander is a title which can apply equally to a Police Captain,
Fire Department Chief Officer, City Manager or Assistant City Manager/General
Services, Assistant City Manager/Public Works, and Risk Manager.
The structure of the Standardized Emergency Management System can be
established and expanded depending upon the changing conditions of the
incident. It is intended to be staffed and operated by qualified, trained personnel
from the City of Palm Desert and could include representatives from outside
agencies: Palm Desert Police, any Utility Company, and the Red Cross and
many others.
The Standardized Emergency Management System Organizational Structure can
be utilized for any type or size of emergency ranging from a minor incident
involving only a few members of the Emergency Organization, to a major incident
involving several agencies outside the Palm Desert area. The Standardized
Emergency Management System Organizational Structure allows agencies
throughout the State of California to communicate using common terminology
and operating procedures. It also allows for the timely acquisition of a
combination of resources during the time of emergency.
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GEt RAL INFORMATION SEC ION
The Standardized Emergency Management System Organizational Structure
develops in a modular fashion based upon the type and size of the incident. The
organization's staff builds from the top down. As the need exists, four separate
major sections can be developed, each with several units that may be
established as needed. The specific organizational structure established for any
given incident will be based on the management needs of the incident.
The Standardized Emergency Management System Organizational Structure is
as much a planning tool as it is a management system since it provides for an
ongoing projection of duration and intensity of the incident through the
implementation of the various functions of the Emergency Operations Center.
The Standardized Emergency Management System Organizational Structure has
five major functional areas: Command, Operations, Planning, Logistics and
Finance.
The Command Section
The Command Section is responsible for overall command and administration of
the incident. Command also includes certain support staff functions required to
support the command function.
A. Incident Commander.
B. Emergency Services Officer.
C. Legal Officer.
D. Public Information Officer.
E. Policy Decision Group.
Incident Commander
The Incident Commander is usually the City Manager, Assistant City Managers
or a designated representative of the City Administration as described in the
Emergency Plan. Incident Commander is a title which can apply equally to a
Police Captain, Fire Department Chief Officer, or other appointed person by the
City Administration depending on the type of situation.
Emergency Services Officer
The Emergency Services Officer is the individual assigned by the City Manager,
Incident Commander or the City of Palm Desert Municipal Code. The Emergency
Services Officer is intended to act as a resource to the Incident Commander.
Legal Officer
The Legal Officer is usually the City Attorney or Assistant City Attorney. The
Legal Officer is intended to provide legal advice to the Incident Commander in all
legal matters relative to the emergency.
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GENtRAL INFORMATION SEC I ION
Public Information Officer
The Public Information Officer is a member of a team of specially trained
personnel employed by the City of Palm Desert to act as a source of information
to the public and news media.
Policy Decision Group
The Policy Decision Group is made up of the Incident Commander, Fire Chief,
Police Chief, Community Development Director, Operations, Planning, Logistics
and Finance Section Chiefs, and as may be required, Technical Specialists. The
City Council may also designate a Council Liaison who coordinates Council input
with the Policy Decision Group.
The Legislative Section
The Legislative section is the elected or temporarily appointed member of the
City Council. The legislative section is responsible for adopting all necessary
emergency ordinances and resolutions to declare a state of an emergency,
special law enforcement control, funds for responding to the emergency and
providing emergency care and shelter for displaced people. The legislative
section may also adopt special rules and regulations, waive normal zoning and
building code requirements and modify the Municipal Codes to provide for the
longer-term response and recovery from a major emergency or disaster. In a
Level 3 emergency, the Incident Commander will temporarily appoint persons to
the Legislative Section until the duly elected members arrive. The Council may
provide a Liaison to the Policy Decision Group as necessary.
The Operations Section
The Operations Section is under the supervision of the Operations Section Chief
who is in charge of all functions within the Operations Section. The Operations
Section is dedicated to all field operations. In addition, the Operations Section is
responsible for the management of all incident tactical activities. The following
functions and units are the responsibility of the Operations Section.
A. Fire and Rescue/Medical.
B. Law Enforcement.
C. Liaison County E.O.C.
D. Maintenance and Engineering.
E. Damage Assessment.
Operations Section Chief
The Operations Section Chief is in charge of all functions and units in the
Operations Section and reports directly to the Incident Commander. He/She is
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GENERAL INFORMATION SECTION
generally an Assistant City Manager, and can be the Police Chief or Fire
Battalion Chief depending on immediate staffing needs. The Operations Section
Chief is also a member of the Policy Decision Group and is also responsible for
the management of all operations directly applicable to the emergency. The
Operations Section Chief assists in the development and execution of the
Incident Action Plan, and in addition, approves all requests for Mutual Aid and
other resources.
Fire and Rescue/Medical
The Fire and Rescue/Medical Unit's primary mission is the prevention,
suppression and control of fires and medical response. In addition, and as
personnel permits, it supports medical treatment at Fire Stations, Disaster Care
Locations and conducts rescue operations with the assistance of Maintenance
and Engineering Services and other outside agencies as required for heavy
rescue.
The Medical Unit's function is a liaison position and may be assigned to a fire
fighter or other Operations Section worker. They will determine the medical need
of the City and coordinate with the Riverside County Emergency Operations
Center for the appropriate medical response. It is essential that the Medical Unit
maintain an ongoing liaison between the City of Palm Desert Emergency
Operations Center and Riverside County's Emergency Operations Center.
Law Enforcement
The Law Enforcement Unit's mission is to provide warning information, evacuate
citizens, and provide traffic control and security. Law Enforcement also enforces
temporary rules and laws, controls crime and looting and assists the coroner in
the identification of remains and in the operation of a temporary morgue.
Liaison County E.O.C.
The Liaison individual is assigned to respond to the Riverside County Emergency
Operations Center to act in the best interests and on behalf of the City of Palm
Desert in all matters relative to the emergency.
Maintenance and Engineering
The Maintenance and Engineering Unit's mission is to coordinate all public
works, heavy rescue, engineering and utilities activities. In addition, Maintenance
and Engineering Units inspect bridges, over-crossings, under-passes and other
infrastructure for damage.
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GENERAL INFORMATION SEC I ION
Damage Assessment
The Damage Assessment Unit's assignment is to provide an overall inspection of
the City and to prepare a damage assessment report for the Incident
Commander. Additionally, this unit maintains ongoing communications between
field units and the members of the Damage Assessment Unit in the Emergency
Operations Center and keeps all information and intelligence current, complete
and correct.
The Planning Section
The Planning Section is under the supervision of the Planning Section Chief.
Some of the duties and responsibilities of the Planning Section are the gathering
and analysis of all data regarding the incident and the assigned resources. In
addition, the Planning Section is also responsible for resource status, developing
alternatives for tactical operations, conducting the planning meetings, and
assisting in the preparation of the Incident Action Plan for the overall operation.
The following functions and units are in the Planning Section:
A. Situation Analysis
B. Resource Status
C. Documentation
D. Technical Specialist
Planning Section Chief
The Planning Section is managed by the Planning Section Chief, who is normally
the Director of Community Development (Planning). The Planning Section Chief
is responsible for collecting, evaluating, disseminating and forecasting
information relative to the emergency for the purpose of assisting the Incident
Commander and the Policy Decision Group in the development of an Incident
Action Plan.
Situation Analysis
The Situation Analysis Unit's primary role is to collect and process all information
and intelligence. In addition, Situation Analysis will evaluate and disseminate
information to resource status for display. Situation Analysis is also responsible
for supervising emergency mapping and the recording of operations. Finally,
acting as a resource to the Planning Section Chief.
Resource Status
The Resource Status Unit receives information from Damage Assessment,
Situation Analysis, Fire & Rescue, Law Enforcement and various other sources.
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GEtRAL INFORMATION SECTION
Once this information is gathered, under the supervision of Situation Analysis,
Resource Status will post and keep current all information on the status display
boards and maps in the Emergency Operations Center.
Documentation
The Documentation Unit records all events and operations. In addition, the unit
maintains and files all E.O.C. messages, maintains an official history of the
emergency to ensure complete documentation for the purpose of recovery of
funds, and provides necessary guidance to members of the E.O.C. for individual
workstation documentation procedures.
Technical Specialist
Technical Specialists act as an advisory resource person to the Incident
Commander. They provide expert information in the development of an Incident
Action Plan. Some areas of expertise might be hazardous materials incidents,
radiological incidents, or other emergencies where specialized information is
required.
The Logistics Section
The Logistics Section is under the supervision of the Logistics Section Chief and
provides all of the support needs to the incident. The Logistics Section orders all
resources (except Mutual Aid), manages volunteer personnel and also provides
facilities, transportation, supplies, equipment, fuel, food and other related needs
as required. The Logistics Section can be divided into two branches in the event
of a very large incident where all functions of the Logistics Section are activated.
These two branches are the Service Branch and the Support Branch. These
branches may be used at the direction of the Logistics Section Chief. The
Logistics Section is made up of the following functions and units:
A. PersonnelNolunteers
B. Supply
C. Waste Disposal
D. Transportation
E. Care and Shelter
F. Coroner
G. Utilities
H. E.O.C. Facilities Manager
I. Information Technology Services
J. Dispatch Manager/R.A.C.E.S.
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GEt RAL INFORMATION SEC ION
The Logistics Section Chief
The Logistics Section Chief is normally the Assistant City Manager/ General
Services. He/She will manage all functions and units of the Logistics Section, and
provide for personnel, materials and facilities as required to mitigate the
emergency.
PersonnelNolunteers
The Personnel Unit provides direction and control to convergent volunteer
workers and fills the personnel needs of the Operations Section upon request.
The Personnel Unit may be appointed to the position of Deputy Logistics Section
Chief by the Logistics Section Chief in an effort to divide the responsibility of the
Logistics Section into two branches. These two branches are Service branch and
Support branch. The Service Branch provides tools, equipment and necessary
services. The Support Branch provides personnel and the necessary things
related to personnel such as Care & Shelter or Coroner function.
Supply
The Supply Unit provides all tangible products that may be required during an
emergency that are not related to transportation or personnel. Some examples
would be shovels, rain gear, food, etc.
Waste Disposal
The Waste Disposal Unit is a source of information on, and coordinator for, the
timely disposal of waste and debris generated by the emergency. Depending on
the circumstances, the waste may be hazardous or non-hazardous according to
State and Federal regulations and must be handled accordingly.
Transportation
The Transportation Unit provides any vehicle, (with the exception of Fire and Law
Enforcement equipment) that may be required to be used during the emergency.
These vehicles may include cars, trucks, buses, heavy equipment, fixed and
rotary wing aircraft, and any other equipment as required. All Fire and Police
resources will be requested using the Mutual Aid Agreements through the
Operations Section Chief.
Care and Shelter
The Care & Shelter Unit provides shelter to all homeless and displaced persons
resulting from the emergency. The temporary shelters may be set up in any of
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GENERAL INFO
RMATION SECTION
the designated Red Cross shelter sites or schools. In addition, a temporary
shelter may be set up in the Palm Desert Community Center or other City
facilities for the sheltering of the Emergency Operations Center personnel,
firefighters, police officers, maintenance and engineering personnel, and other
City employees.
Coroner
The Coroner Unit is staffed with personnel from the Palm Desert Police
Department and volunteers from the funeral homes within the City of Palm
Desert. Working as a team, the mission of the Coroner Unit is acting at the
direction of Riverside County through a liaison, to identify and catalogue the
remains of deceased persons and remove them to a Fatality Collection Area or
temporary morgue.
Utilities
The Utilities Unit provides an ongoing source of information to the Damage
Assessment and Situation Analysis Units on the current status of electrical
power, natural gas, cable television and telephone communication capabilities
within the City of Palm Desert. Based on this information, the Incident
Commander will direct, as available, Southern California Edison, Coachella
Valley Water District, Southern California Gas Company, and GTE to restore
utilities in any given area of the City.
E.O.C. Facilities Manager
The E.O.C. Facilities Manager sets up the Emergency Operations Center with
tables and chairs and opens each of the workstations. In addition, he/she will
coordinate food and drink for the E.O.C. working staff, and if necessary,
coordinate with supply for temporary sanitation facilities.
Information Technology Services
The Information Services Unit is responsible for maintaining effective computer
service and software applications during an emergency situation where electricity
and phone service may be intermittent. They are also responsible for opening
and maintaining channels of communication via email and other electronic
means for emergency services personnel who must operate their computers
remotely from the E.O.C.
Dispatch Manager
The Dispatch Manager coordinates the activities of the Communication Center
with the Emergency Operations Center. Working with the Logistics Section Chief,
the Dispatch Managers will ensure that all field operations are in communication
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GENtRAL INFORMATION
O SECTION
with the E.O.C, and their activities are coordinated with Operations needs and,
meeting Logistics direction.
R.A.C.E.S.
Radio Amateur Civil Emergency Service (R. A. C .E. S.), is a group of volunteer
amateur radio operators who provide emergency communications when other
means of communications are out of service, non existent, or otherwise not
available. These personnel are not primarily City employees.
The Finance Section
The Finance Section provides for the tracking of the time worked by all
emergency personnel involved in the incident, provides cost analysis and
projections, and records all injury claims for compensation. The Finance Section
is managed by the Finance Section Chief who is normally the Director of
Finance. The Finance Section Chief will establish the need for specific functions
within the Finance Section. The Finance Section is made up of the following
functions and units:
A. Cost
B. Time
C. Compensation and Claims
D. Recovery
Finance Section Chief
The Finance Section Chief provides supervision to members of the Finance
Section and manages all financial aspects of the emergency. In addition, he/she
manages the receipt of claims for compensation against the City from members
of the general public.
Cost
The Cost Unit provides the projected cost of supplies and materials to support
the emergency. In addition, it collects all cost data, performs cost effectiveness
analysis and provides cost estimates and cost saving recommendations.
Time
The Time Unit maintains records of all personnel time worked at the emergency,
which includes all volunteers that may or may not be previously registered as
Disaster Service Workers.
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GENtRAL INFORMATION SECTION
Compensation and Claims
The Compensation and Claims Unit manages all legal claims for compensation
filed against the City of Palm Desert. It accepts as the official agent for the City,
all legal claims resulting from damage and personal injury. In addition, it provides
counsel to the Incident Commander upon request and provides legal counsel in
areas of claims for bodily injury and property damage compensation presented to
the City of Palm Desert.
Recovery
The Recovery Unit is responsible for the establishment of the Disaster
Assistance Centers (D.A.C.'s), which should be co-located within or near
selected shelter sites. Recovery will assist displaced or homeless persons with
the proper documentation to qualify them for State and Federal disaster
assistance. Recovery will coordinate closely with Care and Shelter, Red Cross,
and State and Federal agencies.
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GENtRAL INFORMATION SEC!ON
E.O.C. Floor Plan
17.171-11001m 17201ab Itw
Command
Center
Satellite Phone
System
R.A.C.E S.,
Radio and Phone
Operators
ECC
Oranization
—I I
Operations
f
Planning/Finance (
4Th Logistics I ':••
Wall
Maps Main
TV Clock
. Monitors
Storage
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GEtRAL INFORMATION SEA
ION
E.O.C. WORKSTATION ASSIGNMENTS
The Management Operation Plan is divided into several functions. Each of these
functions will be assigned to work at one of the workstations in the Emergency
Operations Center. Listed below are the workstation assignments for each
function and the color code for plan and other items under their control.
Incident Commander (GRAY) Operations (RED)
Incident Commander Operations Section Chief
Emergency Services Officer Fire and Rescue/Medical
Legal Officer Law Enforcement
Public Information Officer Maintenance and Engineering
Policy Decision Group Damage Assessment
Finance (GREEN)
Logistics (BLUE) Finance Section Chief
Logistics Section Chief Cost
Personnel/Volunteers Time
Supply Compensation and Claims
Waste Disposal Recovery
Transportation
Care and Shelter Planning (YELLOW)
Coroner Planning Section Chief
Utilities Situation Analysis
E.O.C. Facilities Manager Resource Status
Information Technology Documentation
Services Technical Specialist
Dispatch Manager/R.A.C.E.S.
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GEtRAL INFORMATION SECTION
CITY OF PALM DESERT EMERGENCY ORGANIZATION
City of Palm Desert
Emergency Organization
Incident Commander
Public Information Officer Emergency Services Officer
Legal Officer Policy Decision Group
I I
Operations Section Chief Planning Section Chief Logistics Section Chief Finance Section Chief
Fire&Rescue/Medical Situation Analysis PersonnelNolunteers Supply Cost
Law Enforcement Resource Status Waste Disposal Transportation Time
Maintenance&Engineering Documentation Care&Shelter Coroner Compensation&Claims
Damage Assessment Technical Specialist Utilities E.O.C.Facilities Manager Recovery
Dispatch Manager/R.AC.E.S. Information Technology Services
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LEGISLATIVE SECTION
PALM DESERT CITY COUNCIL
DISASTER PREPARATION AND RESPONSE
Primary: Palm Desert City Council
Alternate: Council Alternates Appointed by Incident Commander
as needed in consultation with the City Attorney
Supervisor: Mayor of Palm Desert
Workstation: SELECTED CONVENING LOCATION
GENERAL DUTIES
The Palm Desert City Council's responsibilities are to enact emergency
ordinances and resolutions, make legislative decisions on the disaster response
and recovery, and to provide political and public relations guidance to the Palm
Desert community residents affected by the disaster.
Their need to convene is based on the severity of a disaster and the Palm Desert
community's response to it. Generally, the Palm Desert City Council will not
need to convene in a Level 1 or Level 2 emergency, although the Mayor or the
Incident Commander has the prerogative to convene should the Mayor or the
Incident Commander deem it necessary. During a Level 1 or a Level 2 event the
Incident Commander can inform the various City Council members at their
homes or through an established protocol. In a Level 3 event, the Palm Desert
City Council will convene as part of the disaster response. This requires
establishment of a protocol to avoid duplication of communications, so that the
Incident Commander may focus and control the incident response.
Good planning requires that the Palm Desert City Council establish a protocol
that will include all the needed flexibility for the Council and the other
governmental board members. Included in the protocol will be locations where
the Palm Desert City Council members should report and convene as a part of a
Level 3 disaster event response. Because of the need to focus on the incident
and the small size of the Emergency Operations Center, the Incident Response
Team will not invite the press into the Emergency Operations Center during a
disaster response.
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•LEGISLATIVE TI E S C ON
PALM DESERT CITY COUNCIL
DISASTER PREPARATION AND RESPONSE
YOUR RESPONSIBILITY
1. The Palm Desert City Council must establish and maintain a flexible
communication and convening protocol.
2. Each Council Person should be prepared for 72-hour duty; bring personal
toiletries, inclement weather clothing, sleeping bag, and if appropriate for
their children, children's toys, personal items, baby foods, etc.
3. Select a Policy Decision Group Liaison
ACTION CHECKLIST
During a Level 3 event or when the Mayor deems it necessary, the Palm Desert
City Council will be prepared to do the following:
1. Read the entire action checklist.
2. Report to Palm Desert City Hall.
3. Set up communications linkage (i.e., telephone, cellular phone, Internet E-
Mail).
4. Receive status reports from the Incident Commander. However, this may
take some time due to the Incident Commander's first priority of getting
organized and assessing the situation.
5. Relay status reports from the Incident Commander to all Council
Members.
6. Receive a status report from the Press Officer.
7. Be prepared to respond to the status report.
8. Be prepared to convene the City Council.
9. Be prepared to declare a local state of emergency.
10.Be prepared to enact emergency legislation and ordinances.
11.Be prepared to authorize expenditures.
12.Be prepared to contact and speak with State and Federal officials (i.e.,
State Assembly person, State Senator, Governor, Congress person and
Senator, President).
13.Be prepared to speak to the Palm Desert community.
14.Be prepared to speak to the press, when appropriate.
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• COMMAND SECTION
INCIDENT COMMANDER
Primary: Carlos Ortega, City Manager
Alternate: Richard Folkers, Assistant City Manager
Sheila Gilligan, Assistant City Manager
Supervisor: City Council
Workstation: INCIDENT COMMANDER
GENERAL DUTIES
1. Serve as Incident Commander in Charge of Emergency Services for the
City.
2. Makes executive decisions.
3. Makes rules, regulations, and orders.
4. Manages, controls and directs the Emergency Organization.
City of Palm Desert
Emergency Organization
Incident Commander 1
Public Information Officer Emergency Services Officer
Legal Officer Policy Decision Group
Operations Section Chief Planning Section Chief Logistics Section Chief Finance Section Chief
Fire&Rescue/Medical Situation Analysis PersonnelNolunteers Supply Cost
Law Enforcement Resource Status Waste Disposal Transportation Time
Maintenance&Engineering Documentation Care&Shelter Coroner Compensation&Claims
Damage Assessment Technical Specialist Utilities E.O.C.Facilities Manager Recovery
Dispatch Manager/R.AC.E.S. Information Technology Services
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i COMMAND SECTION S
INCIDENT COMMANDER
YOUR RESPONSIBILITY
Overall commander of the City of Palm Desert's Emergency Response effort.
ACTION CHECKLIST
1. Identify yourself as the Incident Commander by putting on the vest with
your title.
2. Read the entire Action Checklist
3. Obtain a briefing on the extent of the emergency from Police Group and
Command Staff.
4. Depending on the type of the incident and the information available,
implement partial or full activation of the E.O.C.
5. Determine if all key personnel or alternates are in the E.O.C. or have been
notified.
6. Appoint and brief Section Chiefs as required:
a. Operations Section Chief(Police - Fire - Public Works).
b. Planning Section Chief(director or alternate).
c. Logistics Section Chief (Assistant City Manager/Administrative
Services or alternate).
d. Finance Section Chief (Assistant director of finance or alternate).
7. Assess the situation.
8. Define the problem.
9. Establish priorities.
10.Determine the need for evacuation.
11.Estimate the incident duration.
12.Determine if there is a need to make an "Emergency Declaration."
13.Establish the frequency of briefing sessions.
14.Develop overall strategy with the Policy Decision Group, Command Staff
and Section Chiefs.
15.Establish operational work periods for all Emergency Operations Center
and field personnel (12 hour shifts are recommended).
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•
COMMAND SECTION
16.Designate a liaison to the following:
a. Riverside County Emergency Operations Center - Indio.
b. Mayor of the City of Palm Desert.
c. City Council Members of the City of Palm Desert.
17.Develop an Incident Action Plan with the assistance of the Policy
Decision Group, Command Staff and Section Chiefs.
18.Execute the Incident Action Plan.
19.Establish periodic briefing sessions with the entire Policy Decision Group
and Command Staff to update the overall situation.
20.If the emergency is of such a nature that the civilian population must be
warned, initiate warning action through the Public Information Officer.
21.Notify Riverside County Office of Emergency Services to request
additional resources as deemed necessary (except Fire and Police Mutual
Aid).
22.Review and approve all requests for outside resources and Mutual Aid.
23.Establish communications as required. Full mobilization of all radio
communications would include:
a. Palm Desert Police/Sheriff.
b. Riverside County Fire.
c. Maintenance/Engineering Division.
d. Building Inspection.
e. R.A.C.E.S.
f. Page Alert
g. Coachella Community Disaster Net.
h. Riverside County Disaster Net.
i. Other agencies via R.A.C.E.S.
24.Coordinate all E.O.C. functions with the neighboring communities,
Riverside County, State and Federal Emergency Organizations.
25. If there is little or no damage to the City of Palm Desert, be prepared to
provide Mutual Aid to other jurisdictions if the emergency is region wide.
26.Confirm the assignment of a representative from the Sheriff Department or
the Civil Air Patrol to obtain information for Situation Analysis, Policy
Decision Group, Operations Section, Fire & Rescue/Medical, Law
Enforcement, and Maintenance and Engineering. Report to Damage
Assessment.
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27.Using the E.O.C. kit at the Incident Commander workstation, maintain all
required records and documentation to support the history of the
emergency:
a. Messages received.
b. Action taken.
c. Requests filled.
d. E.O.C. personnel and time on duty.
Precise information is essential to meet requirements for reimbursement by the
State and Federal Government.
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• i
COMMAND SECTION
EMERGENCY SERVICES OFFICER
Primary: Gary Rosenblum, Risk Manager
Alternate: Steve Aryan, Assistant to the City Manager
Dennis Coleman, RDA Financial Manager
Tom Bassler, Maintenance Services Manager
Supervisor: Incident Commander
Workstation: INCIDENT COMMANDER
GENERAL DUTIES
1 . Serve as advisor to the Incident Commander and Policy Decision Group
and Command Staff.
2. Serve as advisor to, and act on behalf of, the Incident Commander in all
matters that require a command decision.
3. Provide information, answer questions, direct and coordinate members of
the Policy Decision Group, Command Staff, Section Chiefs and
workstation staff.
4. May be temporarily assigned to serve in any of the Command Section
positions as assigned by the Incident Commander.
City of Palm Desert
Emergency Organization
Incident Commander
Public Information Officer I Emergency Services Officer I
Legal Officer — Pdicy Decision Group
1
Operations Section Chief Planning Section Chief Logistics Section Chief Finance Section Chief
Fire&Rescue/Medical Situation Analysis PersonnelNdunteers Supply Cost
Law Enforcement Resource Status Waste Disposal Transportation Time
Mantenance&Engineering Documentation Care&Shelter Coroner Compensation&Claims
Damage Assessment Technical Specialist Utilities E.O.C.Facilities Manager Recovery
Dispatch Manager/R.AC.E.S. Information Technology Services
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COMMAND SECTION
EMERGENCY SERVICES OFFICER
YOUR RESPONSIBILITY
Provide assistance to the Incident Commander in all areas of the emergency.
Maintain contact with the Liaison Officer at Riverside County E.O.C. and provide
direction in all matters that require a command decision from the Incident
Commander. In addition, act in any of the Command Section positions as
required.
ACTION CHECKLIST
1. Identify yourself as the Emergency Services Officer by putting on the vest
with your title.
2. Read the entire Action Checklist.
3. Obtain a briefing on the extent of the emergency from the Policy Decision
Group and Command Staff.
4. Assess the emergency and provide advice to the Incident Commander as
to the extent of activation of the E.O.C.
5. Assist the Incident Commander in filling needed workstation personnel.
6. Provide assistance and information to Section Chiefs as required.
7. Working with the Policy Decision Group and Command Staff, assist the
Incident Commander in the development of an overall strategy.
a. Assess the situation.
b. Define the problem.
c. Establish priorities.
d. Determine the need for evacuation.
e. Estimate the incident duration.
f. Determine if there is a need to make an "Emergency Declaration."
8. Assist in the formulation of the Incident Action Plan by the Planning
Section Chief.
9. Working with members of the Policy Decision Group and Command Staff,
assist in the development of an Incident Action Plan.
10.Assist in the execution of the Incident Action Plan.
11.Facilitate and attend periodic briefing sessions conducted by the Incident
Commander.
12.As liaison for the City of Palm Desert to Riverside County Office of
Emergency Services, make all necessary notifications to Riverside County
E.O.C. for Mutual Aid.
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COMMAND SECTION
13.Check to ensure that all necessary communications have been
established.
14.Fill Safety officer role, responsible for monitoring and assessing safety
hazards or unsafe situations for responding resources, and for developing
measures for ensuring personnel safety, or delegate an appropriate
designee.
15.Coordinate all E.O.C. functions with neighboring jurisdictions, Riverside
County, State and Federal emergency and support organizations.
16.Coordinate with representatives from cooperating and assisting agencies.
17.Using the E.O.C. kit at the Incident Commander workstation, maintain all
required records and documentation to support the history of the
emergency.
a. Messages received
b. Action taken
c. Requests filled
d. E.O.C. personnel and time on duty.
Precise information is essential to meet requirements for reimbursement by the
State mid Federal Government.
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COMMAND SECTION
POLICY DECISION GROUP
Primary: Assistant City Manager/Administrative Services,
Assistant City Manager/Public Works, Police Chief, Fire
Chief, Redevelopment Director, Community
Development Director, City Council Liaison
Alternate: Assistant City Manager/Administrative Services,
Assistant City Manager/Public Works, Community
Development Director, or Risk Manager
Supervisor: Incident Commander
Workstation: INCIDENT COMMAND
GENERAL DUTIES
1. Provide special technical expertise to the Incident Commander.
2. Working as a team, formulate the strategy and Incident Action Plan.
3. Act as a resource and provide possible mitigation plans to the Incident
Commander.
City of Palm Desert
Emergency Organization
Incident Commander
Public Information Officer — Emergency Services Officer
Legg Officer I Policy Decision Group I
I i
Operations Section Chief Planning Section Chief Logistics Section Chief Finance Section Chief
Fire&Rescue/Medical Situation Analysis PerscnnelNolunteers Supply Cost
Law Enforcement Resource Status Waste Disposal Transportation Time
Maintenance&Engineering Doe irnentation Care&Shelter Coroner Compensation&Claims
Damage Assessment Technical Specialist Utilities E.O.C.Facilities Manager Recovery
Ospatch Manager/R.AC.E.S. Information Technology Services
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• •
COMMAND SECTION
POLICY DECISION GROUP
YOUR RESPONSIBILITY
Working as a team, assess the incident and provide assistance in the
development of a strategy and an Incident Action Plan.
ACTION CHECKLIST
1. Read the entire Action Checklist.
2. Obtain a briefing on the extent of the emergency from the Command Staff.
3. Access and assign available personnel to assist you at the Incident
Commander workstation.
4. Confirm the assignment of a representative from the Sheriff Department or
the Civil Air Patrol to maintain information for Situation Analysis, Policy
Decision Group, Operations, Fire & Rescue, Law Enforcement, and
Maintenance and Engineering. Report all information to the Damage
Assessment Unit.
5. Begin callback procedure until all workstation positions are filled.
6. Request Logistics (personnel) to initiate callback procedure.
7. Working with the Incident Commander and the Command Staff, develop
an overall strategy and an Incident Action Plan.
a. Assess the situation.
b. Define the problem.
c. Establish priorities.
d. Determine the need for evacuation.
e. Estimate the incident duration.
8. Attend all meetings called by the Incident Commander.
9. Assist in the implementation of the Incident Action Plan.
10.Brief the Operations Section Staff on the information gathered at the
briefing session with the Command Staff.
11.Advise the Incident Commander as required of the need for Riverside
County Mutual Aid.
12.Advise the Incident Commander as required of the need for additional
resources.
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COMMAND SECTION
13.In the event of a sustained emergency:
a. Ensure
sure that all workstation positions are filled.
b. Provide a scheduled change of personnel to the Emergency
Operations Center.
14.If there is little or no damage to the City of Palm Desert, be prepared to
provide Mutual Aid to other jurisdictions if the emergency is region wide.
15.Using the E.O.C. kit at the Incident Commander workstation, maintain all
required records and documentation to support the history of the
emergency:
a. Messages received.
b. Action taken.
c. Requests filled.
d. E.O.C. personnel and time on duty.
Precise information is essential to meet requirements for reimbursement by the
State and Federal Government.
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COMMAND SECTION
LEGAL OFFICER
Primary: David Erwin, City Attorney
Alternate: Bob Hargreaves, Deputy City Attorney
Doug Phillips, Deputy City Attorney
Supervisor: Incident Commander
Workstation: INCIDENT COMMANDER
GENERAL DUTIES
1. Advise the Incident Commander on legal requirements of the City of Palm
Desert during an emergency.
2. Prepare legal documents and provide legal services as required.
3. Maintain legal information, records and reports relative to the emergency.
4. May fill assignments within the Council Staff as required by the Incident
Commander.
City of Palm Desert
Emergency Organization
Incident Commander
Public Information Officer —I Emergency Services Officer
Legal 0/flew' 1----1 Policy Decision Group
t I l
Operations Section Chief Planning Section Chief Logistics Section Chief Finance Section Chief
Fire&Rescue/Medical Situation Analysis PersonnelNolunteers Supply Cost
Law Enforcement Resource Status Waste Disposal Transportation Time
Maintenance&Engineering Documentation Care&Shelter Coroner Compensation&Claims
Damage Assessment Technical Specialist Utilities E.O.C.Facilities Manager Recovery
Dispatch Manager/RA C.E.S. Information Technology Services
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COMMAND SECTION
LEGAL OFFICER
YOUR RESPONSIBILITY
Advise the Incident Commander on the legal requirements of the City of Palm
Desert during the emergency.
ACTION CHECKLIST
1. Identify yourself as the Legal Officer by putting on the vest with your title.
2. Read the entire Action Checklist.
3. Obtain a situation briefing on the extent of the emergency from the
Incident Commander.
4. Establish areas of legal responsibility and/or potential liabilities.
5. Appoint and brief staff as necessary.
6. Prepare proclamations, emergency ordinances and other legal documents
as required by the City Council and the Incident Commander.
7. Advise the City Council, Incident Commander, and the Command Staff on
the legality and/or implications of contemplated emergency actions and
policies.
8. Develop the rules and regulations and laws required for acquisition and/or
control of critical resources.
9. Develop the necessary ordinances and regulations to provide a legal basis
for evacuation of citizens.
10.Commence such civil and criminal proceedings as are necessary and
appropriate to implement and enforce emergency actions.
11.Prepare documents relative to the demolition of hazardous structures or
conditions.
12. Using the E.O.C. kit at the Incident Commander workstation, maintain all
required records and documentation to support the history of the
emergency:
a. Messages received.
b. Action taken.
c. Requests filled.
d. E.O.C. personnel and time on duty.
Precise information is essential to meet requirements for reimbursement by the
State and Federal Government.
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COMMAND SECTION
PUBLIC INFORMATION OFFICER
Primary: Sheila Gilligan, Assistant City Manager
Alternate: Kristy Kneiding, Public Relations Coordinator
Rachelle Klassen, Deputy City Clerk
Supervisor: Incident Commander
Workstation: INCIDENT COMMANDER
GENERAL DUTIES
1 . Prepares and disseminates Emergency Public Information.
2. Keep the public informed on a timely basis during a threatened or actual
emergency through the use of the media or other available means.
3. Maintain a relationship with the media representatives and hold periodic
press conferences as required.
4. Provide rumor control.
5. Provide information to the Policy Decision Group and Incident
Commander and members of the Command Staff.
City of Palm Desert
Emergency Organization
Incident Commander
IPublic Information Officer I Emergency Sanices Officer
Legal Officer Policy Derision Group
I I
Operations Section Chief Planning Section Chief Logistics Section Chief Finance Section Chief
Fire&Rescue/Medical Situation Analysis PersonnelNolunteers Supply Cost
Law Enforcement Resource Status Waste Disposal Transportation Time
Maintenance&Engineering Documentation Care&Shelter
Coroner Compensation&Claims
Damage Assessment Technical Specialist Utilities E.O.C.Facilities Manager Recovery
Dispatch Manager/RA C.E.S. Information Technology Services
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COMMAND SECTION
PUBLIC INFORMATION OFFICER
YOUR RESPONSIBILITY
Formulate and release information about the emergency to the news media and
other appropriate agencies.
ACTION CHECKLIST
1 . Identify yourself as the Public Information Officer by putting on the vest
with your title.
2. Read the entire Action Checklist.
3. Obtain a briefing from the Policy Decision Group and Command Staff.
4. Assess the situation.
5. Prepare an initial information summary as soon as possible after arrival.
6. Observe constraints on the release of information imposed by the Policy
Decision Group and Command Staff.
7. Obtain approval for the release of all information from the Incident
Commander or designated representative.
8. Establish necessary contacts with the media (newspapers, radio,
television) and provide whatever assistance is required.
9. Establish an information center for the news media to use.
10.Gather and disseminate instructions, warnings and announcements.
11.Arrange for necessary workspace and staffing for the news media.
12.Provide approved information for release to the news media.
13.Release news and information to the news media and post the information
in the E.O.C. News Media Center and Command Staff Conference Room.
14. Issue news bulletins.
15.Arrange for transportation and liaison personnel for media and V.I.P.'s
16.Attend all meetings in the Command Staff Conference Room to update
news bulletins and media news releases.
17.Arrange meetings between the media and emergency personnel and/or
members of the City Council as appropriate for the emergency situation or
status of the emergency.
18.Monitor television and radio transmissions.
19. Issue warnings about unsafe areas, structures and/or facilities.
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• COMMAND SECTION
20.Coordinate with E.B.S., Emergency Alert System, or other communication
systems to issue warnings.
21. Respond to special requests for information.
22. Establish and assign staff to operate a rumor control hotline if necessary.
23. Provide information to public on available transportation routes, closures,
etc.
24. Publicize an official list of disaster assistance centers and shelter sites.
25.Ensure that announcements and information are translated for special
populations.
26. Using the E.O.C. kit at the Incident Commander workstation, maintain all
required records and documentation to support the history of the
emergency:
a. Message received.
b. Action taken.
c. Requests filled.
d. E.O.C. personnel and time on duty.
Precise information is essential to meet requirements for reimbursement by the
State and Federal Government.
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OPERATIONS SECTION
OPERATIONS SECTION CHIEF
Primary: Richard Folkers, Assistant City Manager
Alternate: Joe Gaugush, Director of Public Works,
Justin McCarthy, Assistant City Manager,
Pat McManus, Police Chief,
Tim McClelland, Fire Battalion Chief, or
Engineering Manager
Supervisor: Incident Commander
Workstation: OPERATIONS
GENERAL DUTIES
1. Implement the Incident Action Plan
2. Manage the Operations Section.
3. Directly supervise the operations of the E.O.C.
4. Assume operational command.
5. Evaluate and act on operational information.
6. Establish a priority of actions that must be taken.
City of Palm Desert
Emergency Organization
Incident Commander
Public Information Officer Emergency Services Officer
Legal Officer Policy Derision Group
I I
Operations Section Chief Planning Section Chief Logistics Section Chief Finance Section Chief
1
Fire&Rescue/Medical Situation Analysis PersonnelNdunteers Supply Cost
Law Enforcement Resource Status Waste Disposal Transportation Time
Maintenance&Engineering Documentation Care&Shelter Coroner Compensation&Claims
Damage Assessment Technical Specialist Utilities E.O.C.Facilities Manager Recovery
Dispatch Manager/R.AC.E.S Information Technology Services
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• •
OPERATIONS SECTION
OPERATIONS SECTION CHIEF
YOUR RESPONSIBILITY
Coordinate emergency operation functions of the Operations Section, Fire &
Rescue/Medical, Law Enforcement, Maintenance and Engineering, Liaison
Officer, Damage Assessment. Activate the Operations element of the Palm
Desert Area Disaster Plan.
ACTION CHECKLIST
1 . Identify yourself as the Operations Section Chief by putting on the vest
with your title.
2. Read the entire Action Checklist.
3. Obtain a briefing from the Policy Decision Group and Command Staff.
4. Evaluate field conditions associated with the emergency. Determine the
resources committed and coordinate with Situational Analysis. Develop a
briefing with the Incident Commander.
5. Working with the Policy Decision Group and Command Staff, develop a
strategy and an Incident Action Plan.
6. Assign and brief operations personnel on the Incident Action Plan.
7. Keep the Policy Decision Group and the Command Staff advised and
briefed.
8. Coordinate the activities of all the departments and agencies involved in
the operation.
9. Determine the needs and request more resources when necessary.
10.Establish field communications with affected area(s).
11.Assign specific work tasks to various units of the Operations Section as
required.
12.Ascertain what resources are committed. Coordinate further needs with
the Logistics Section Chief.
13. Receive, evaluate and disseminate emergency operational information.
14. Provide all relative emergency information to the Public Information
Officer.
15. Determine the need for additional resources. Make recommendations to
the Incident Commander.
16. Establish a priority board restoration plan to assist facilities, i.e., hospitals,
shelters, schools, etc. Coordinate with Law Enforcement.
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OPERATIONS SECTION
17.Using the Operations Section E.O.C. kit, maintain all required records and
documentation to support the history of the emergency:
a. Messages received.
b. Action taken.
c. Requests filled.
d. E.O.C. personnel and time on duty.
Precise information is essential to meet requirements for reimbursement by the
State and Federal Government.
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OPERATIONS SECTION
FIRE AND RESCUE / MEDICAL
Primary: Fire Department Battalion Chief
Alternate: Fire Department Company Officer
Paramedic Company Officer
Supervisor: Operations Section Chief
Workstation: OPERATIONS
GENERAL DUTIES
1 . Prevent, control and suppress fires.
2. Conduct rescue operations with the assistance of the Maintenance
Division when heavy rescue is required.
3. Update and brief Operations Section Chief.
4. Support emergency medical treatment at Fire Stations and Disaster
Medical Cache Locations.
5. Isolate and control releases of hazardous materials.
City of Palm Desert
Emergency Organization
Incident Commander
Public Information Officer Emergency Sertices Officer
Legal Officer Policy Decision Group
I I
Operations Section Chief Planning Section Chief Logistics Section Chief Finance Section Chief
Fire&RescueMedical Situation Analysis PersonnetNdunteers Supply Cost
Law Enforcement Resource Status Waste Disposal Transportation Time
Maintenance&Engineering Documentation Care&Shelter Coroner Compensation&Claims
Damage Assessment Technical Specialist Utilities E.O.C.Facilities Manager Recovery
Dispatch Manager/R.AC.E.S Information Technology Services
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OPERATIONS SECTION
FIRE AND RESCUE / MEDICAL
YOUR RESPONSIBILITY
To coordinate all fire field forces and to establish needs and to provide necessary
resources.
ACTION CHECKLIST
1. Identify yourself as Fire & Rescue/Medical by putting on the vest with your
title.
2. Read the entire Action Checklist.
3. Obtain a briefing on the extent of the emergency from the Operations
Section Chief,
4. Check telephones and radios.
5. Locate and have available for use, all personnel lists and work schedules.
6. Determine if all key Fire & Rescue/Medical personnel have been notified.
7. Check with the other Operations Section Units for a briefing on the status
of the emergency.
a. Law Enforcement.
b. Liaison County E.O.C.
c. Maintenance and Engineering.
d. Damage Assessment.
8. Coordinate all Fire & Rescue/Medical activities with the other units of the
Operations Section and the Operations Section Chief.
9. Assess the impact of the emergency on the Fire & Rescue/Medical
operations capability.
10.Check the status of Fire Apparatus, availability and deployment.
11.Advise the Incident Commander of the current situation as required.
12.Conduct a citywide survey of the area(s) to begin a damage assessment
report.
13.Determine if the water system is functional for fire fighting.
14. Identify Division Supervisors by geographic areas, i.e., Division East,
Division West.
15.Check to ensure that the Division Supervisors have assigned a Safety
Officer to monitor and observe personnel safety and to relay personnel
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OPERATIONS SECTION
casualty information to the Fire & Rescue/Medical Unit in the E.O.C. as
soon as possible after any injuries or death.
16.Advise the Division Supervisors of the Incident Action Plan. Advise what
limitations or restrictions exist.
17.Order of priority for the emergency:
a. Fire and Rescue.
b. Hazardous material releases, which may immediately impact a
large segment of the City.
c. Medical support.
18.Ensure that the flow of information to the Division Supervisors is ongoing.
19.Conduct search and rescue operations. The Division Supervisors are in
charge of this operation and will request additional resources as they
deem necessary from other City Departments. This will be coordinated
through the Operations Section Chief and the Logistics Section Chief.
20.Assist in the evacuation of the injured victims to First Aid Facilities,
Casualty Collection Points or Hospitals. Coordinate with the Medical
Liaison Position in the Operations Section.
21.Get updated weather information from the Situation Analysis Unit in the
Planning Section.
22.Determine if current and forecasted weather conditions will complicate
large and intense fires, hazardous material releases, major medical
incidents and/or other potential problems.
23.Using the appropriate I.C.S. forms at the Operations or Fire &
Rescue/Medical workstation, maintain all required records and
documentation to support the history of the emergency:
a. Messages received.
b. Action taken.
c. Requests filled.
d. E.O.C. personnel and time on duty.
Precise information is essential to meet the requirements for reimbursement by
the State and federal government.
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OPERATIONS SECTION
MEDICAL
Primary: Fire Department Battalion Chief
Alternate: Fire Department Company Officer
Paramedic Company Officer
Supervisor: Operations Section Chief
Workstation: OPERATIONS
GENERAL DUTIES
1 . Assess the emergency and determine the extent of medical casualties.
2. Establish communication and work in cooperation with the Riverside
County EMS MED NET.
3. Coordinate resources for the medical needs of the City and multi- casualty
functions of the emergency.
City of Palm Desert
Emergency Organization
Incident Commander
Public Information Officer Emergency Services Officer
Legal Officer Policy Derision Group
I I I
Operations Section Chief Planning Section Chief Logistics Section Chief Finance Section Chief
Fire&Rescue/Medical Situation Analysis PersonnelNolunteers Supply Cost
Law Enforcement Resource Status Waste Disposal Transportation Time
Maintenance&Engineering Documentation Care&Shelter Coroner Compensation&Claims
Damage Assessment Technical Specialist Utilities E.O.C.Facilities Manager Recovery
Dispatch Manager/R.AC.E.S. Information Technology Services
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OPERATIONS SECTION
MEDICAL
YOUR RESPONSIBILITY
Coordinate all medical requirements for the City of Palm Desert. Establish needs
and provide resources.
ACTION CHECKLIST
1. Read the entire Action Checklist.
2. Obtain a briefing from the Operations Section Chief.
3. Determine your responsibilities under the Incident Action Plan.
4. Execute your responsibilities under the Incident Action Plan.
5. Coordinate all activities with the Operations Section Chief and consult with
other units within the Operations Section to assess the situation.
a. Law Enforcement.
b. Maintenance and Engineering.
c. Damage Assessment.
6. Establish radio contact with Riverside County MED NET. Coordinate all
requests for additional medical assistance through Riverside County MED
NET.
7. Update and brief the Fire & Rescue/Medical unit.
8. Follow the guidelines as set forth in the Riverside County Medical
Protocols.
9. Assess the situation and determine the following:
a. Location and nature of the emergency.
b. Approximate number of injuries and/or dead.
c. Best response route.
d. Need for medical assistance.
e. Triage teams.
f. Treatment teams.
g. Red Cross.
h. Blood banks.
i. Staging areas.
j. Emergency medical treatment facilities.
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OPERATIONS SECTION
k. First aid stations.
I. Casualty collection points.
m. Fatality collection points.
n. Other resources.
10.Other pertinent information, such as hazardous materials incidents.
11. Designate Division Supervisors and set up a command post with Fire &
Rescue.
12. Identify Division Supervisors by geographic areas, i.e., Division East,
Division West.
13.Assign an incident Safety Officer to observe personnel safety and to report
to the Operations Section Chief as soon as possible any injury and/or
death.
14.Alert the appropriate local hospital to prepare to receive casualties as
required.
15.Establish and announce over the MED NET the location of Staging Areas,
Casualty Collection Points and Fatality Collection Points to Ambulance
personnel.
16.Notify the Riverside County Red Cross of the following:
a. Casualties.
b. Shelter needs for casualties.
c. Needs for additional resources.
d. Appropriate reaction time to establish emergency facilities.
17. Determine the need to establish Casualty Collection Points, and/or First
Aid Stations. Coordinate this with the Care & Shelter Unit in the Logistics
Section.
18. Determine the need to establish Emergency Medical Treatment Facilities.
19.Coordinate with Care & Shelter Unit.
a. Arrange for coordination of medically trained civilian volunteers.
b. Arrange for the coordination of vocationally trained medical
personnel.
c. Establish ingress and egress traffic patterns for ambulances, fire
equipment, and other authorized emergency vehicles.
d. Coordinate with Law Enforcement, relative to the assignment of
Law Enforcement personnel as needed for the emergency
transportation of medical teams and emergency medical supplies.
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OPERATIONS SECTION
20.Coordinate the following with the Law Enforcement unit:
a. Traffic flow.
b. Crowd control.
c. Security perimeter (as required).
21 . Review the current situation:
a. Determine the intensity of the incident and the impact on the
Incident Action Plan.
b. Advise all medical personnel to intensify, stabilize, or demobilize as
required.
22. Using the Operations or Fire & Rescue/Medical E.O.C. kit, maintain all
required records and documentation to support the history of the
emergency:
a. Messages received.
b. Action taken.
c. Requests filled.
d. E.O.C. personnel and time on duty.
Precise information is essential to meet requirements for reimbursement by the
State and Federal Government.
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OPERATIONS SECTION
LAW ENFORCEMENT
Primary: Pat McManus, Police Chief
Alternate: Lieutenant Steve Thetford, Assistant Chief of Police, or
his designee
Supervisor: Operations Section Chief
Workstation: OPERATIONS
GENERAL DUTIES
1. Receive and disseminate warning information.
2. Direct evacuation of citizens.
3. Enforce laws and temporary rules and control traffic.
4. Provide security.
5. Assist the Riverside County Coroner's Office in the identification of
remains and the operation of a temporary morgue.
City of Palm Desert
Emergency Organization
Incident Commander
Public Information Officer Emergency Services Officer
Legal Officer Policy Decision Group
Operations Section Chief Planning Section Chief Logistics Section Chief Fiance Section Chief
Fire&Rescue/Medical Situation Analysis PersonnelNolunteers Supply Cost
Lew Enforcement Resource Status Waste Disposal Transportation Time
Maintenance&Engineering Documentation Care&Shelter Coroner Compensation&Claims
Damage Assessment Technical Specialist Utilities E.O.C.Facilities Manager Recovery
Dispatch Manager/R.AC.E.S. Information Technology Services
Page 43 of 127
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OPERATIONS SECTION
LAW ENFORCEMENT
YOUR RESPONSIBILITY
Protect lives and property, enforce laws and proclaimed orders, control traffic,
assist the coroner, and combat crime.
ACTION CHECKLIST
1. Identify yourself as the Law Enforcement Unit by putting on the vest with
your title.
2. Read the entire Action Checklist.
3. Obtain a briefing on the extent of the emergency from the Operations
Section Chief.
4. Confirm the assignment of a representative from the Sheriff Department or
the Civil Air Patrol to maintain information for Situation Analysis, Policy
Decision Group, Operations Section, Fire & Rescue/Medical, Law
Enforcement, Maintenance and Engineering and Damage Assessment.
5. Assess the situation relative to Law Enforcement needs.
6. Identify Division Supervisors by geographic areas, i.e., Division East,
Division West.
7. Coordinate all Law Enforcement activities with the other units in the
Operations Section and the Operations Section Chief. Consult with other
Operations units to assess the situation.
a. Fire & Rescue/Medical.
b. Liaison County E.O.C.
c. Maintenance and Engineering.
d. Damage Assessment.
8. Check personnel schedules and assess needs for the emergency.
9. Alert Law Enforcement personnel and initiate recall procedure as required.
10. Determine if all key Law Enforcement personnel or their alternates are in
the E.O.C. or have been notified.
11.Assess the impact of the emergency on the Law Enforcement operational
capability.
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OPERATIONS SECTION
12.Provide search for:
a. All potential shelter sites (designated Red Cross shelter sites,
senior and junior high schools, elementary schools, churches).
b. Casualty Collection Points (to be determined).
c. Disaster Medical Cache (location as identified by the Coachella
Valley Regional Resource Guide).
13.Request additional Law Enforcement personnel resources through the
Riverside County Law Enforcement Mutual Aid Coordinator. Coordinate
with the Logistics Section Chief
14.Keep the Operations Section Chief, Planning Section Chief, and Resource
Status advised as to what resources are presently committed and what
resources are still available.
15.Establish communication with the Operations Section in the Riverside
County E.O.C. Law Enforcement Unit, and other local agencies.
16.Move emergency vehicles to open areas in case of earthquake or after
shocks.
17.Appoint Division Supervision; i.e., Division East, Division West.
18.Advise Division Supervisors of whatever limitations or restrictions exist.
19.Coordinate multi-scene incidents.
20.Assign a Safety Officer to observe personnel safety and to relay all
personnel casualty information to the Operations Section Chief as soon as
possible after an injury or death.
21.Confirm that the flow of information to the Division Supervision is ongoing.
22.Order an immediate general survey of the disaster area(s) by field units.
Particular attention will be given to assess the extent of the area(s)
involved and reporting this information to the Planning Section (refer to
Disaster Operation Guide for specific assignments).
23.Check facilities that contain hazardous materials (refer to the Riverside
County Office of Environmental Health).
24.Prepare to evacuate areas of the City that have suffered severe damage
or life threatening hazards.
25.Conduct and coordinate selective and voluntary evacuations to open Red
Cross authorized, staffed and pre-designated shelters (refer to the City of
Palm Desert Shelter Map for designated shelter sites).
26.Prepare to screen traffic coming into the City, especially into dangerous
areas.
27.Request barricades and/or other needed supplies from Maintenance and
Engineering.
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OPERATIONS SECTION
28.Direct and/or manage evacuation in coordination with the Care & Shelter
Unit.
29.Establish emergency traffic routes in coordination with Maintenance and
Engineering Divisions and initiate traffic control.
30.Provide security for:
a. Evacuation Areas
i. Schools.
ii. Designated shelter sites.
iii. Fatality Collection Points.
b. Emergency Medical Treatment Facilities
i. Casualty Collection Point
ii. First Aid stations.
iii. Fire stations.
iv. Disaster Medical Cache Areas.
31.Restrict access or otherwise secure areas as required by the emergency.
32.Coordinate removal and relocation of deceased persons under the
direction and liaison of the Riverside County Coroner.
33.Initiate Animal Control measures as necessary using Orphan Pet Oasis.
34.Confirm that Law Enforcement personnel needs such as feeding and
sheltering are satisfied through Care & Shelter in the Logistics Section.
35.If there is little or no damage in the City, be prepared to provide assistance
to other jurisdictions.
36.Using the Operations or Law Enforcement E.O.C. kit, maintain all required
records and documentation to support the history of the emergency:
a. Messages received.
b. Action taken.
c. Requests filled.
d. E.O.C. personnel and time on duty.
Precise information is essential to meet requirements for reimbursement by the
State and Federal Government.
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OPERATIONS SECTION
MAINTENANCE AND ENGINEERING
Primary: Mike Errante, Engineering Manager
Alternate: Mark Greenwood, Engineering Manager
Armondo Rodriguez, Project Administrator
Supervisor: Operations Section Chief
Workstation: OPERATIONS
GENERAL DUTIES
1 . Brief and update the Operations Section Chief or the Incident Commander
as required.
2. Coordinate all activities with the Operations Section Chief.
3. Brief the Maintenance and Engineering staff.
4. Supervise the Maintenance and Engineering Unit of the Operations
Section.
City of Palm Desert
Emergency Organization
Incident Commander
Public Information Officer Emergency Ser ices Officer
Legal Officer Policy Derision Group
I I
Operations Section Chief Planning Section Chief Logistics Section Chief Finance Section Chief
Fire&Rescue/Medical Situation Analysis PersonnaNdunteers Supply Cost
Law Enforcement Resource Status Waste Disposal Transportation Time
Maintenance&Engineering Documentation Care&Shelter Coroner Compensation&Claims
Damage Assessment Technical Specialist Utilities E.O.C.Pacifies Manager Recovery
Dispatch Manager/R.AC.E.S. Information Technology Services
Page 47 of 127
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OPERATIONS SECTION
MAINTENANCE AND ENGINEERING
YOUR RESPONSIBILITY
To coordinate all Maintenance and Engineering activities in the E.O.C.
ACTION CHECKLIST
1. Identifyyourself as Maintenance and Engineering byputtingon the g g t o vest
with your title.
2. Read the entire Action Checklist.
3. Obtain a briefing or preliminary survey of the damaged area(s) to develop
complete information for Situation Analysis.
4. Check telephones and city-owned radios to ensure proper operation.
5. Confirm the assignment of a representative from Maintenance and
Engineering to rendezvous with a fixed wing aircraft to survey the City
from the air to maintain information for Situation Analysis, Policy Decision
Group, Operations Section, Fire& Rescue/Medical, and Law Enforcement.
Report to Damage Assessment.
6. Check the Maintenance and Engineering personnel list and work
schedule. Initiate a call back as required.
7. Confirm that all key Maintenance and Engineering personnel or alternates
are in the E.O.C. or have been notified.
8. Assess the impact of the disaster on the Maintenance and Engineering
operational capability.
9. Identify Division Supervisors by geographic area, i.e., Division East,
Division West.
10.Set Maintenance and Engineering priorities based on the nature of the
emergency to assist in the development and execution of an Incident
Action Plan.
11.Set up Situation Map and Incident Log.
12.Brief and update the Incident Commander of all Maintenance and
Engineering emergency responsibilities, including priorities, plans, and
resources.
13.Brief the Maintenance and Engineering staff.
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OPERATIONS SECTION
14.Confirm assignment of staff to the following E.O.C. Section Chiefs:
a. Fire & Rescue/Medical.
b. Law Enforcement.
c. Maintenance and Engineering.
d. Damage Assessment.
15. Inventory the following essential City services and establish priorities for
the restoration of all essential services:
a. Electrical power.
b. Natural gas.
c. Telephone service.
d. Blocked streets.
e. Bridges.
f. Over-crossings.
g. Under-passes.
h. Water system.
i. Sewer system.
j. Storm drain system.
k. Traffic signals.
16.Coordinate with other local utility districts:
a. Coachella Valley Water District.
b. Southern California Edison.
c. G.T.E.
d. Verizon
e. Imperial Irrigation.
f. Time Warner Cable.
g. Southern California Gas.
h. Any other utility services
17.Coordinate all emergency activities with other City emergency operations.
18.If there is little or no damage to the City of Palm Desert, be prepared to
provide assistance to other jurisdictions.
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OPERATIONS SECTION
19.Using the Operations or Maintenance and Engineering E.O.C. kit,
maintain all required records and documentation to support the history of
the emergency:
a. Messages received.
b. Action taken.
c. Requests filled.
d. E.O.C. personnel and time on duty.
Precise information is essential to meet requirements for reimbursement by the
State and Federal Government.
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OPERATIONS SECTION
DAMAGE ASSESSMENT
Primary: Homer Croy, Director of Building and Safety
Alternate: Joe Pudis, Building Inspector Manager
Hart Ponder, Code Compliance Manager
Supervisor: Operations Section Chief
Workstation: OPERATIONS
GENERAL DUTIES
1. Provide for an initial inspection of all the structures in the entire City.
2. Prepare Damage Assessment Reports.
3. Collect and report information to the Operations Section Chief.
4. Provide Damage Assessment Teams as required.
City of Palm Desert
Emergency Organization
Incident Commander
Public Information Officer Emergency Services Officer
Legal Officer Policy Decision Group
I I
Operations Section Chief Planning Section Chief Logistics Section Chief Finance Section Chief
Fire&Rescue/Medical Situation Analysis PersonnelNolunteers Supply Cost
Law Enforcement Resource Status Waste Disposal Transportation Time
Maintenance&Engineering Documentation Care&Shelter Coroner Compensation&Claims
Damage Assessment I Technical Specialist Utilities E.O.C.Fadlities Manager Recovery
Dispatch Manager/R.AC.E.S. Information Technology Services
Page 51 of 127
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OPERATIONS SECTION
DAMAGE ASSESSMENT
YOUR RESPONSIBILITY
The collection, evaluation, dissemination and use of information relative to
Damage Assessment in the City. State Certification in Damage Assessment
(ATC-20) is required to be assigned to this section.
ACTION CHECKLIST
1. Identify yourself as Damage Assessment byputtingon the Certified
Inspector Badge with your identification code number.
2. Read the entire Action Checklist
3. Obtain a briefing on the extent of the emergency from the Operations
Section Chief
4. Recall Building Inspectors, Code Enforcement, and Traffic Technicians as
required.
5. Prepare to receive information from Fire, Police, and Maintenance and
Engineering representatives conducting an aerial survey of the City if
possible.
6. Provide for an initial inspection of key City Locations on the established
priority list. This priority list includes:
a. Evacuation Areas
i. Schools
ii. Designated shelter sites
iii. Fatality Collection Points
b. Emergency Medical Treatment Facilities
i. Casualty Collection Point
ii. First Aid stations.
iii. Fire stations.
iv. Disaster Medical Cache Areas
7. Beyond the priority list, rapidly assess the entire City and report locations
of damaged structures, utilities, roads, signaled traffic controlled
intersections and facilities.
8. Prepare the initial damage estimate of the City.
9. Collect, record and total the type and estimated value of damage.
10.Alert and activate ALL structural inspection personnel.
11.Request volunteer structural engineers to assist in the inspection of
structures. Provide Construction Services Inspectors to act as guides for
the engineers.
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OPERATIONS SECTION
12. Provide as required, Damage Assessment teams to survey structures and
potential shelter sites after the emergency.
13.Provide as required, Damage Assessment Teams to inspect and mark
hazardous structures and record damage. City damage records are
utilized by State and Federal Emergency Loan and Assistance Agencies
as a basis for Federal assistance money.
14. Inspect and post critically damaged structures for occupancy or
condemnation using the ATC 20 placards.
15. Initiate requests for Mutual Aid Building Inspectors and Structural
Engineers through the Logistics Section Chief.
16.Prepare a plan for utilization of Building Inspectors to ensure proper
deployment as well as a comprehensive coverage of the damaged area(s)
(additional Inspectors may be obtained under Mutual Aid).
17.Coordinate with all departments for possible information on damage to
structures.
18.Coordinate with the following agencies for field information and Damage
Assessment Reports:
c. R.A.C.E.S.
d. Sunline Transit, Cal Trans.
e. Desert Sands Unified School District.
f. Southern California Gas, Edison, G. T .E., Verizon, Time-Warner
Cable, other utilities.
g. Palm Desert Parks, Recreation and Community Services
Department.
h. Palm Desert Fire Department.
i. Palm Desert Police Department
j. Palm Desert Maintenance and Engineering Divisions.
19. Inventory damaged City buildings and private buildings.
20. Using the Operations or Damage Assessment E.O.C. kit, maintain all
required records and documentation to support the history of the
emergency:
a. Messages received.
b. Action taken.
c. Requests filled.
d. E.O.C. personnel and time on duty.
Precise information is essential to meet requirements for reimbursement by the
State and Federal government.
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PLANNING SECTION
PLANNING SECTION CHIEF
Primary: Phil Drell, Director of Community Development
Alternate: Steve Smith, Planning Manager
Jeff Winklepleck, Associate Planner
Supervisor: Incident Commander
Workstation: PLANNING
GENERAL DUTIES
1. Manage the Planning Section in the E.O.C.
2. Predict and manage information about the emergency.
3. Brief and update the Command Staff and Policy Decision Group on the
impact of the emergency on the City of Palm Desert, as well as the
intensity and projected duration of the incident.
City of Palm Desert
Emergency Organization
Incident Commander
Public Information Officer Emergency Services Officer
Legal Officer Policy Derision Group
/ I
Operations Section Chief Planning Section Chief Logistics Section Chief Finance Section Chief
Fire&Rescue/Medical Situation Analysis PersonnelNolunteers Supply Cost
Law Enforcement Resource Status Waste Disposal Transportation Time
Maintenance&Engineering Documentation Care&Shelter Coroner Compensation&Claims
Damage Assessment Technical Specialist Utilities E.O.C.Facilities Manager Recovery
Dispatch Manager/R.AC.E.S. Information Technology Services
Page 54 of 127
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PLANNING SECTION
PLANNING SECTION CHIEF
YOUR RESPONSIBILITY
Collection, evaluation, forecasting, formulation, dissemination, and use of
information about the development of the emergency, damage assessment, and
the status of resources.
ACTION CHECKLIST
1. Identify yourself as the Planning Section Chief by putting on the vest with
your title.
2. Read the entire Action Checklist.
3. Obtain a briefing on the extent of the emergency from the Command
Staff/Policy Decision Group.
4. Prepare to review information from an aerial survey for Situation Analysis.
5. Confirm that all key Planning Section personnel or alternates are in the
E.O.C. or have been notified. Recall the required staff members
necessary for the emergency.
6. Organize and assign Planning Section Units as required:
a. Situation Analysis.
b. Resource Status.
c. Documentation.
d. Technical Specialist.
7. Develop Situation Analysis information on the impact of the emergency
from the following outside sources:
a. Riverside County E.O.C.
b. Sunline Transit, Cal Trans.
c. Desert Sands Unified School District.
d. Red Cross
e. R.A.C.E.S.
f. Palm Desert Parks, Recreation and Community Services
Department.
g. Palm Desert Police Department.
h. Palm Desert Fire District.
i. Palm Desert Maintenance Division.
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PLANNING SECTION
j. Local media (radio and television).
k. Coachella Valley Water District.
8. Assess the impact of the emergency on the City of Palm Desert, including
the ongoing assessment by the Damage Assessment Unit and other
fields.
9. Keep the Command Staff and Policy Decision Group advised and briefed.
10.Prepare an Incident Action Plan by priorities and objectives with the
Incident Commander and the Policy Decision Group.
11.Review intelligence information, determine the credibility and predict the
influence on the emergency.
12.Assemble information on alternative strategies.
13.Identify the need for use of special resources.
14.Provide periodic predictions on the status of the emergency.
15.Prepare and distribute Incident Commander and Command Section orders
for additional resources.
16.Confirm that Resource Status compiles and displays emergency status
and summary information.
17.Prepare summary situation reports of the emergency in the City of Palm
Desert for transmission to the Riverside County E.O.C.
18.Begin planning for recovery in the emergency area(s).
19.Using the Planning E.O.C. kit, maintain all required records and
documentation to support the history of the emergency:
a. Messages received.
b. Action taken.
c. Requests filled.
d. E.O.C. personnel and time on duty.
Precise information is essential to meet requirements for reimbursement by the
State and Federal Government.
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PLANNING SECTION
SITUATION ANALYSIS
Primary: Robert Kohn, Contracts Administrator
Alternate: Martin Alvarez, Senior Management Analyst
Pat Conlon, Special Projects Administrator
Supervisor: Planning Section Chief
Workstation: PLANNING
GENERAL DUTIES
1. Collect and process all information and intelligence.
2. Evaluate and disseminate information in the Planning Section.
3. Prepare predictions at periodic intervals or upon request, and make
recommendations to the Planning Section Chief.
4. Supervise the display of the situation map and status boards.
City of Palm Desert
Emergency Organization
Incident Commander
Public Information Officer Emergency Services Officer
Legal Officer Policy Decision Group
I I
Operations Section Chief Planning Section Chief Logistics Section Chief Finance Section Chief
Fire&Rescue/Medical Situation Analysis PersonnelNolunteers Supply Cost
Law Enforcement Resource Status Waste Disposal Transportation Time
Maintenance&Engineering Documentation Care&Shelter Coroner Compensation&Claims
Damage Assessment Technical Specialist Utilities E.O.C.Faalities Manager Recovery
Dispatch Manager/R.AC.E.S. Information Technology Services
Page 57 of 127
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PLANNING SECTION
SITUATION ANALYSIS
YOUR RESPONSIBILITY
Collect and organize emergency situation and status information. Provide the
supervision for display of information in the E.O.C.
ACTION CHECKLIST
1. Identify yourself as the Situation Analysis Unit by putting on the vest with
your title.
2. Read the entire Action Checklist.
3. Obtain a briefing on the extent of the emergency from the Planning
Section Chief.
4. Supervise and organize the Situation Analysis Unit and Resource Status
Unit.
5. Collect data on the emergency:
a. Location and the nature of the emergency.
b. Special hazards.
c. Number of injured persons.
d. Number of deceased persons.
e. Structural property damage (estimate a dollar value).
f. Personal property damage (estimate a dollar value).
g. City of Palm Desert resources committed to the emergency.
h. City of Palm Desert resources available.
i. Assistance provided by outside agencies and resources committed.
j. Shelters, type, location, number of people that can be
accommodated.
6. Maintain access to the inventory of available personnel, equipment,
vehicles, etc. developed by the Resource Status Unit.
7. Develop sources of information and assist the Planning Section Chief in
collecting and organizing data from the following:
a. Command Staff.
b. Operations Section.
c. Logistics Section.
d. Finance Section.
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PLANNING SECTION
8. Establish a check system for information sources to ensure follow up
contacts.
9. Determine weather conditions, current and upcoming. Keep up-to-date
weather information posted.
10.Determine the condition of all roadways and have all closures displayed.
11.Prepare situation reports and updates at timely intervals or when
important changes occur for the Planning Section Chief, and attend
Planning Section meetings as required.
12.Advise the Planning Section Chief to intensify, stabilize or demobilize as
required.
13.Situation Summary Reports will be requested from O.E.S. Confirm the
following information when submitting these reports:
a. Date and time.
b. Location and type of emergency.
c. Summary of the current situation.
d. Qualitative analysis (overview).
e. Critical events and problems.
f. Proclamations and declarations issued.
g. People dead and injured (all affected areas).
h. Damage totals (all affected areas).
i. Homes damaged or destroyed.
j. Hospitals damaged or destroyed.
k. Status of gas, electric, water, sewage systems and other utilities.
I. Roads, airports and railroads closed or subject to limited access.
m. Dollar damage totals (public and private facilities).
14.Be prepared to provide an additional summary of the current response.
a. State response (brief description).
b. E.O.C.'s activated.
c. Shelters opened, number of people in the shelter (daily and
cumulative total).
d. Disaster Assistance Centers (D.A.C.'s) opened and the number of
people processed.
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PLANNING SECTION
15.Using the Planning E.O.C. kit, maintain all required records and
documentation to support the history of the emergency:
a. Messages received.
b. Action taken.
c. Requests filled.
d. E.O.C. personnel and time on duty.
Precise information is essential to meet requirements for reimbursement by the
State and Federal Government.
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PLANNING SECTION
RESOURCE STATUS
Primary: Rachelle Klassen, Deputy City Clerk
Alternate: Karen Russo, Administrative Secretary
Frankie Riddle, Management Analyst
Supervisor: Planning Section Chief
Workstation: PLANNING
GENERAL DUTIES
1. Post and update all information on the status display boards in the
Emergency Operations Center.
•
2. Establish a line of communication with Fire & Rescue/Medical, Law
Enforcement, Maintenance and Engineering, and Logistics to keep the
most accurate up-to-date information posted.
City of Palm Desert
Emergency Organization
Incident Commander
Public Information Officer Emergency Services Officer
Legal Officer Policy Derision Group
I I
Operations Section Chief Planning Section Chief Logistics Section Chief Finance Section Chief
Fire 8 Rescue/Medical Situation Analysis PersonnetNolunteers Supply Cost
Law Enforcement Resource Status Waste Disposal Transportation Time
Maintenance&Engineering Documentation Care 8 Shelter Coroner Compensation 8 Claims
Damage Assessment Technical Specialist Utilities E.O.C.Facilities Manager Recovery
Dispatch Manager/R.AC.E.S. Information Technology Services
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PLANNING SECTION
RESOURCE STATUS
YOUR RESPONSIBILITY
Post and update all pertinent information on the Status Display Boards in the
E.O.C.
ACTION CHECKLIST
1. Identify yourself as the Resource Status Unit by putting on the vest with
your title.
2. Read the entire Action Checklist.
3. Obtain a briefing on the extent of the emergency from the Planning
Section Chief.
4. Be aware of most up-to-date situational and operational information in the
E.O.C., using the display boards, maps, and other visual aids.
5. Forward all messages to the Documentation Unit after posting.
6. Ensure that all posted information is current and correct.
7. Ensure that all posted information is clear and concise. Legibility is
essential.
8. Using the Planning E.O.C. kit, maintain all required records and
documentation to support the history of the emergency:
a. Messages received.
b. Action taken.
c. Requests filled.
d. E.O.C. personnel and time on duty.
Precise information is essential to meet requirements for reimbursement by the
State and Federal Government.
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PLANNING SECTION
DOCUMENTATION
Primary: Maria Hunt, Secretary to the Executive Director
Alternate: Mary Clark, Administrative Secretary
Monica O'Reilly, Administrative Secretary
Sonja De La Fuente, Administrative Secretary
Supervisor: Planning Section Chief
Workstation: PLANNING
GENERAL DUTIES
1. Maintain and file all E.O.C. messages.
2. File, maintain and store all documents relative to the emergency.
3. Maintain the official history of the emergency.
4. Provide guidance and assistance to workstation personnel in the
documentation process, using the appropriate forms or other paperwork.
5. Provide duplication services as required.
City of Palm Desert
Emergency Organization
Incident Commander
Public Information Officer Emergency Services Officer
Legal Officer Policy Decision Group
I I
Operations Section Chief Planning Section Chief Logistics Section Chief Finance Section Chief
1
Fire&Rescue/Medical Situation Analysis PersonnelNolunteers Supply Cost
Law Enforcement Resource Status Waste Disposal Transportation Time
Maintenance&Engineering Documentation Care&Shelter Coroner Compensation&Clams
Damage Assessment Technical Spedalist Utilities E.O.C.Facilities Manager Recovery
Dispatch Manager/R.AC.E.S. Information Technology Services
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PLANNING SECTION
DOCUMENTATION
YOUR RESPONSIBILITY
Maintain complete documentation of the emergency and provide duplication as
required.
ACTION CHECKLIST
1. Identify yourself as the Documentation Unit by putting on the vest with
your title.
2. Read the entire Action Checklist.
3. Obtain a briefing on the extent of the emergency from the Planning
Section Chief.
4. Establish incident files relative to the emergency.
5. Check the accuracy and completeness of records submitted for file.
6. Maintain a file on all E.O.C. messages.
7. Establish duplication services and provide as required (Duplicate Official
Forms, etc.).
8. Correct any errors by checking with the appropriate E.O.C. personnel.
9. File, store and maintain files for legal, analytical and historical purposes.
10.Coordinate with the units of the Planning Section:
a. Situation Analysis.
b. Resource Status.
c. Technical Specialist.
11.Using the Planning E.O.C. kit, maintain all required records and
documentation to support the history of the emergency:
a. Messages received.
b. Action taken.
c. Requests filled.
d. E.O.C. personnel and time on duty.
Precise information is essential to meet requirements for reimbursement by the
State and Federal Government.
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PLANNING SECTION
TECHNICAL SPECIALIST
Primary: Associate Planner-Called In As Needed
Alternate: Associate Planner-Called In As Needed
Supervisor: Planning Section Chief
Workstation: PLANNING
GENERAL DUTIES
1. Provide technical expertise to Planning Section Chief and others as
required.
Provide information to the Planning Section Chief concerning the intensity
and projected duration of the incident.
City of Palm Desert
Emergency Organization
Incident Commander
Public Information Officer Emergency Services Officer
Legal Officer Policy Decision Group
t I
Operations Section Chief Planning Section Chief Logistics Section Chief Finance Section Chief
Fire&Rescue/Medical Situation Analysis PersonnetNolunteers Supply Cost
Law Enforcement Resource Status Waste Disposal Transportafion Time
Maintenance&Engineering Documentation Care&Shelter Coroner Compensation&Claims
Damage Assessment Technical Specialist Utilities E.O.C.Facilities Manager Recovery
Dispatch Manager/R.AC.E.S. Information Technology Services
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PLANNING SECTION
TECHNICAL SPECIALIST
YOUR RESPONSIBILITY
Act as resource to members of the E.O.C. Staff in matters relative to your
technical specialty.
ACTION CHECKLIST
1. Identify yourself as the Technical Specialist by putting on the vest with
your title.
2. Read the entire Action Checklist.
3. Obtain a briefing on the extent of the emergency from the Planning
Section Chief.
4. Assess the current emergency and provide necessary information to the
Planning Section Chief relative to projected duration and intensity of the
emergency.
5. Provide information to the Logistics Section Chief relative to special
equipment needs.
6. Advise the Planning Section Chief if evacuation is required.
7. Request any special publications from the Emergency Services Officer.
8. Using the Planning E.O.C. kit maintain all required records and
documentation to support the history of the emergency:
a. Messages received.
b. Action taken.
c. Requests filled.
d. E.O.0 personnel and time on duty.
Precise information is essential to meet requirements for reimbursement by the
State and Federal Government.
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LOGISTICS SECTION
LOGISTICS SECTION CHIEF
Primary: Justin McCarthy, Assistant City Manager
Alternate: Dave Yrigoyen, Director of Redevelopment
Terre La Rocca, Director of Housing
Supervisor: Incident Commander
Workstation: LOGISTICS
GENERAL DUTIES
1. Procure and provide personnel, materials and facilities.
2. Brief and update the Incident Commander.
City of Palm Desert
Emergency Organization
Incident Commander
Public Information Officer Emergency Services Officer
Legal Officer Policy Derision Group
Operations Section Chief Planning Section Chief Logistics Section Chief Finance Section Chief
Fire&Rescue/Medical Situation Analysis Personnallolunteers Supply Cost
Law Enforcement Resource Status Waste Disposal Transportation Time
Maintenance&Engineering Documentation Care&Shelter Coroner Compensation&Clams
Damage Assessment Technical Specialist Utilities E.O.C.Facilities Manager Recovery
Dispatch Manager/R.AC.E.S. Information Technology Services
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LOGISTICS SECTION
LOGISTICS SECTION CHIEF
YOUR RESPONSIBILITY
Manage logistical support such as Personnel, Supply, Waste Disposal,
Transportation, Care & Shelter, Coroner, Utilities, E.O.C. Facilities Manager,
Information Technology Services, Dispatch Manager/R.A.C.E.S., and Volunteers.
ACTION CHECKLIST
1. Identify yourself as the Logistics Section Chief by putting on the vest with
your title.
2. Read the entire Action Checklist.
3. Obtain a briefing on the extent of the emergency from the Command Staff.
4. Check on personnel schedules and rosters.
5. Confirm that all key Logistics Section personnel or alternates are in the
E.O.C. or have been notified. Recall the required staff members
necessary for the emergency.
6. Organize and manage the Logistics Section in the E.O.C. Assign and brief
the following:
a. Personnel.
b. Supply.
c. Waste Disposal.
d. Transportation.
e. Care & Shelter.
f. Coroner.
g. Utilities.
h. E.O.C. Facilities Manager.
i. Information Technology Services
j. Dispatch Manager/R.A.C.E.S.
k. Volunteers.
7. When all functions and units of the Logistics Section are activated,
Logistics may be divided into two divisions, Service and Support.
8. Brief and update the Incident Commander of all resources and support
concerns caused by the emergency. Include all priorities and proposed
plans.
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9. Attend all meetings to assist in the development of an Incident Action
Plan.
10.Review the Incident Action Plan and estimate section needs for the next
operational period.
11.Prepare service and support elements of the Incident Action Plan.
12.Estimate future service and support requirements.
13.Coordinate support operations with the Operations Section Chief to
provide facilities, services and materials in support of the Operations
Section. Advise on the current services and support capabilities.
14.Coordinate and provide all requests for resources.
15.Coordinate with Liaison personnel in the Coroner function and Utilities to
ensure that these functions are being conducted properly.
16.Coordinate with the E.O.C. Facilities Manager to ensure that all E.O.C.
needs are addressed.
17.Using the Logistics E.O.C. kit, maintain all required records and
documentation to support the history of the emergency:
a. Messages received.
b. Action taken.
c. Requests filled.
d. E.O.C. personnel and time on duty.
Precise information is essential to meet requirements for reimbursement by the
State and Federal Government.
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LOGISTICS SECTION
PERSONNEL/VOLUNTEERS
Primary: Kristy Kneiding, Public Relations Coordinator
Alternate: Lori Carney, Human Resources Technician
Pat Scully, Senior Management Analyst
Supervisor: Logistics Section Chief
Workstation: LOGISTICS
GENERAL DUTIES
1. Document all personnel committed to the emergency for recovery
purposes.
2. Register and assign all volunteers.
3. Manage process of declining excess volunteer services to the City as
needed.
4. Direct excess volunteers to the Red Cross for Care and Shelter
assistance.
City of Palm Desert
Emergency Organization
Incident Commander
Public Information Officer Emergency Services Officer
Legal Officer Policy Derision Group
I I
Operations Section Chief Planning Section Chief Logistics Section Chief Finance Section Chief
Fire&Rescue/Medical Situation Analysis PersonneWduntaers I Supply Cost
Law Enforcement Resource Status Waste Disposal Transportation Time
Maintenance&Engineering Documentation Care&Shelter Coroner Compensation&Claims
Damage Assessment Technical Specialist Utilities E.O.C.Facilities Manager Recovery
Dispatch Manager/R.AC.E.S. Information Techndogy Serices
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LOGISTICS SECTION
PERSONNELNOLUNTEERS
YOUR RESPONSIBILITY
Determine how personnel/volunteer resources will be utilized and keep track of
the personnel/volunteer resources that are utilized.
ACTION CHECKLIST
1. Identify yourself as the Personnel/Volunteers Unit by putting on the vest
with your title.
2. Read the entire Action Checklist.
3. Obtain a briefing from the Logistics Section Chief and Planning Chief.
4. If the Logistics Section Chief is not available, obtain information about
personnel needs from the Resource Unit or other means.
5. Direct all convergent volunteer resources to the Palm Desert City Hall or
other designated areas for registration and assignment. These areas will
be known as Volunteer Staging Areas.
6. Utilize available resources, including volunteers to register Disaster
Service Volunteer Workers. Have all volunteers sign the appropriate forms
prior to allowing them to perform any work.
7. Determine the number and location of personnel assigned to field
activities.
8. Fill requests for personnel needs.
9. Identify the number of"On Duty" City personnel available for assignment.
10.Maintain a Personnel Resource Pool.
11.Forward all volunteer personnel time records and documentation to the
Time Unit of the Finance Section.
12.Coordinate with the Public Information Officer for public release of the
location of a registration area.
13.If requested by Logistics Chief, recruit and obtain additional Volunteer
Emergency Workers.
14.Prepare a record of assignments to indicate deployment of volunteer
personnel.
15.Using the Logistics E.O.C. kit, maintain all required records and
documentation to support the history of the emergency:
a. Messages received.
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LOGISTICS SECTION
b. Action taken.
c. Requests filled.
d. E.O.C. personnel and time on duty.
Precise information is essential to meet requirements for reimbursement by the
State and Federal Government.
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LOGISTICS SECTION
SUPPLY
Primary: Barbara Wright, Accounting Technician
Alternate: Veronica Tapia, Accounting Technician
Ryan Gayler, Accounting Technician
Supervisor: Logistics Section Chief
Workstation: LOGISTICS
GENERAL DUTIES
1. Order, receive, store, process and allocate all emergency resources and
supplies.
2. Determine the supply needs from the Logistics Section Chief.
3. Determine the status of all supply personnel, and alert Supply personnel,
Mutual Aid providers, contractors and emergency vendors of any possible
needs.
City of Palm Desert
Emergency Organization
Incident Commander
Public Information Officer Emergency Services Officer
Legal Officer Pdicy Derision Group
I �
Operations Section Chief Planning Section Chief Logistics Section Chief Finance Section Chief
I I
Fire&Rescue/Medical Situation Analysis PersonnelNolunteers SWP/. Cost
Law Enforcement Resource Status Waste Disposal Transportation Time
Maintenance&Engineering Documentation Care&Shelter Coroner Compensation&Claims
Damage Assessment Technical Specialist Utilities E.O.C.Facilities Manager Recovery
Dispatch Manager/R.AC.E.S. Information Technology Services
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LOGISTICS SECTION
SUPPLY
YOUR RESPONSIBILITY
Order personnel, equipment and supplies. Receive and store all supplies for the
emergency.
ACTION CHECKLIST
1. Identify yourself as the Supply Unit by putting on the vest with your title.
2. Read the entire Action Checklist
3. Obtain a briefing on the extent of the emergency from the Logistics
Section Chief.
4. Participate in Logistics Section planning activities.
5. Assign personnel as required to adequately staff the Supply position.
6. Research the availability of resources in the City of Palm Desert and be
prepared to report to the Logistics Section Chief.
7. Receive and respond to requests for resources, supplies and equipment.
8. Order, receive, store, and process all disaster related resources, supplies
and equipment.
9. Maintain inventory of resources, supplies and equipment.
10.As necessary, identify, establish and maintain supply staging areas for
incoming personnel and supplies.
11.Provide for the conservation,
se anon allocation and distribution of food stocks.
12.Procure, allocate and dispatch supply personnel and resources as
required.
13.Coordinate with the Finance Section for the administration of all financial
matters pertaining to vendor contracts and open purchase
14.Stockpile, maintain, deploy and reserve critical supplies and equipment.
15.Coordinate with other jurisdictions and private companies on sources of
equipment and supply (check the City of Palm Desert Resource Manual).
16.Alert Supply personnel, Mutual Aid providers, contractors and emergency
vendors of any possible needs.
17. Prepare and sign the necessary rental agreements.
18. Process all administrative paperwork associated with equipment rental
and supply contracts. Forward all this information to the Finance Section.
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LOGISTICS SECTION
19.Using the Logistics E.O.C. kit, maintain all required records and
documentation to support the history of the emergency:
a. Messages received.
b. Action taken.
c. Requests filled.
d. E.O.C. personnel and time on duty.
Precise information is essential to meet requirements for reimbursement by the
State and Federal Government.
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LOGISTICS SECTION
WASTE DISPOSAL
Primary: Selected as needed by Logistics Section Chief
Alternate: Selected as needed by Logistics Section Chief
Supervisor: Logistics Section Chief
Work Station: LOGISTICS
GENERAL DUTIES
1 . Collect and report information about Waste Disposal systems operation.
2. Coordinate waste disposal with Waste Management of the Desert.
3. Liaison with public sector waste disposal operations.
4. Contact Riverside County Radiation Safety Officer in the event radiation is
believed to be mixed with debris.
5. Coordinate with County and local Hazardous Materials officers and
contractors for addressing hazardous waste concerns.
City of Palm Desert
Emergency Organization
Incident Commander
Public Information Officer Emergency Services Officer
Legal Officer Policy Decision Group
I I
Operations Section Chief Planning Section Chief Logistics Section Chief Finance Section Chief
I l
Fire&Rescue/Medical Situation Analysis PersonnelNolunteers Supply Cost
Law Enforcement Resource Status Waste Disposal I Transpotration Time
Maintenance&Engineering Documentation Care&Shelter Coroner Compensation&Claims
Damage Assessment Technical Specialist Utilities E.O.C.Facilities Manager Recovery
Dispatch Manager/R.AC.E.S. Information Technology Services
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LOGISTICS SECTION
WASTE DISPOSAL
YOUR RESPONSIBILITY
The collection, evaluation, dissemination and use of information relative to Waste
Disposal of hazardous and non-hazardous debris.
ACTION CHECKLIST
1. Identify yourself as the Waste Disposal Unit by putting on the vest with
your title.
2. Read the entire Action Checklist.
3. Obtain a briefing on the extent of the emergency from the Planning
Section Chief.
4. Obtain briefing on locations where hazardous debris may be located.
5. Prepare to receive information from Fire, Police and Maintenance and
Engineering representatives conducting an aerial survey of the City if
possible.
6. Provide for an initial inspection of the entire City and report locations of
damaged structures, utilities, roads, signaled traffic controlled
intersections and facilities.
7. Pay particular attention to special hazard areas such as government
facilities, schools, utilities, and other facilities where chemical or
radioactive materials might have been used or simply stored and are now
mixed with debris.
8. Identify hazardous materials in need of immediate disposal.
9. Determine potential scheduling for waste removal for non-hazardous
debris.
10.Coordinate with waste removal operators.
11.Coordinate with Riverside County Radiation Safety officer for removal of
radioactive contaminated debris.
12.Using the Logistics E.O.C. kit, maintain all required records and
documentation to support the history of the emergency:
a. Messages received.
b. Action taken.
c. Requests filled.
d. E.O.C. personnel and time on duty.
Precise information is essential to meet requirements for reimbursement by the
State and Federal Government.
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LOGISTICS SECTION
TRANSPORTATION
Primary: Tom Bassler, Maintenance Services Manager
Alternate: Phil Joy, Associate Transportation Planner
Sondra Johnson, Assistant Engineer
Supervisor: Logistics Section Chief
Workstation: LOGISTICS
GENERAL DUTIES
1. Provide transportation for workers.
2. Provide transportation for victims or affected citizens as required.
3. Maintain a list of transportation resources.
City of Palm Desert
Emergency Organization
Incident Commander
Public Information Officer Emergency Services Officer
Legal Officer Policy Decision Group
1 I
Operations Section Chief Planning Section Chief Logistics Section Chief Finance Section Chief
Fire 8 Rescue/Medical Situation Analysis PersonnelNolunteers Supply Cost
Law Enforcement Resource Status Waste Disposal Transportation Time
Maintenance 8 Engineering Documentation Care&Shelter Coroner Compensation 8 Claims
Damage Assessment Technical Specialist Utilities Reco 'E.O.C.Facilities Manager
Dispatch Manager/RACES. Information Technology Services
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LOGISTICS SECTION
TRANSPORTATION
YOUR RESPONSIBILITY
Provide vehicles necessary to move workers. Provide vehicles necessary for
evacuation.
ACTION CHECKLIST
1. Identify yourself as the Transportation Unit by putting on the vest with your
title.
2. Read the entire Action Checklist.
3. Obtain a briefing on the extent of the emergency from the Logistics
Section Chief.
4. Provide and maintain a resource list of transport vehicles.
a. Heavy equipment.
b. Cars.
c. Buses.
d. Light trucks.
e. Heavy trucks.
f. Fixed wing aircraft.
g. Helicopters.
5. Check fuel levels of all city facilities (indicate gas/diesel/CNG or other).
a. Police Department.
b. City Corporation Yard.
6. Check fuel availability from bulk fuel vendors for all fuel types.
7. Establish an assembly area(s) for vehicles.
8. Establish communications with the assembly area(s).
9. Check with the Maintenance Superintendent at the Corporation Yard
regarding the availability of fuel supplies and coordinate ordering of
additional supplies.
10.Provide transportation as required for workers to and from the emergency
scene.
11.Provide transportation for evacuation when requested.
12.Provide fuel for equipment at the scene of the emergency for extended
operations.
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LOGISTICS SECTION
13.Establish a communications link with the following agencies as required:
a. Sunline Transit.
b. Desert Sands Unified School District.
c. Cal Trans.
14.Using the Logistics E.O.C. kit, maintain all required records and
documentation to support the history of the emergency:
a. Messages received.
b. Action taken.
c. Requests filled.
d. E.O.C. personnel and time on duty.
Precise information is essential to meet requirements for reimbursement by the
State and Federal Government.
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LOGISTICS SECTION
CARE AND SHELTER
Primary: Ruth Ann Moore, Business Support Center Manager
Alternate: Locksi Witte, Business Support Technician
Tonya Monroe, Administrative Secretary
Supervisor: Logistics Section Chief
Workstation: LOGISTICS
GENERAL DUTIES
1. Liaison with Red Cross for Care and Shelter needs.
2. Provide for additional food, clothing and shelter needs of people affected
by the disaster as needed.
3. Provide for central registration and inquiry service for assisting in reuniting
separated families and to respond to inquiries from relatives and friends
outside the area.
4. Be sensitive to special needs such as cultural differences, diverse ethnic
groups, seniors, mothers with small children, individuals with special
needs, etc.
City of Palm Desert
Emergency Organization
Incident Commander
Public Information Officer Emergency Senior Officer
Legal Officer Policy Decision Group
I I
Operations Section Chief Planning Section Chief Logistics Section Chief Finance Section Chief
Fire&Rescue/Medical Situation Analysis PersonnelNolunteers Supply Cost
Law Enforcement Resource Status Waste Disposal Transportation Time
Maintenance&Engineering Documentation Care&Shelter Coroner Compensation&Claims
Damage Assessment Technical Specialist Utilities E.O.C.Facilities Manager Recovery
Dispatch Manager/R.AC.E.S. Information Technology Services
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LOGISTICS SECTION
CARE AND SHELTER
YOUR RESPONSIBILITY
Liaison with Red Cross for approved shelter and feeding. Additionally, a central
registration area shall be established to register persons affected by the
emergency. To act as a clearing house and inquiry service to reunite separated
families, including information relative to injured and deceased persons. Provide
shelter for emergency workers.
ACTION CHECKLIST
1. Identify yourself as the Care & Shelter Unit by putting on the vest with your
title.
2. Read the entire Action Checklist.
3. Obtain a briefing on the extent of the emergency from the Logistics
Section Chief.
4. Determine if mass care facilities will be needed and if they are functional.
Coordinate with the Red Cross.
5. When establishing shelter sites, be sensitive to special needs, such as
cultural differences, diverse ethnic groups, seniors, mothers with small
children, and individuals with special needs.
6. Arrange with Damage Assessment for the inspection of potential shelter
locations to ensure the safety of the structure.
7. Coordinate with the Operations Section Chief all shelter locations.
8. Alert the Red Cross, Coachella Valley Parks, Recreation & Community
Services Department personnel and Desert Sands Unified School District
Maintenance and Operations.
9. Activate central registration and inquiry system with the coordination of the
Red Cross.
10.Establish communications between shelter facilities and the E.O.C., using
telephone, city radios, or R.A.C.E.S. (amateur radio).
11.Determine shelter site needs, including food and water. Request
necessary food supplies, equipment, and other supplies to operate shelter
sites with the coordination of the Red Cross, Coachella Valley Parks,
Recreation & Community Services Department and Desert Sands Unified
School District.
12.Activate a shelter registration, welfare inquiry system, and message
board. Report the health and welfare status of all sheltered persons to
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LOGISTICS SECTION
central registration with the coordination of the Red Cross and R.A.C.E.S.
volunteers.
13.Maintain an updated list of victims and their locations.
14. Record and evaluate information regarding requests, activities,
expenditures, damage and casualties.
15. Report all statistical information to Situation Analysis relative to:
a. Number of dead.
b. Number of injured.
c. Displaced persons.
d. Shelter sites locations.
e. Type of shelter.
f. Number of people that can be accommodated.
g. Number of people at each shelter.
16.Assist in the evacuation of institutionalized persons in threatened areas.
17. Periodically update information to the Public Information Officer.
18.Using unassigned administrative or clerical staff of the City, provide for the
Care & Shelter needs of City of Palm Desert employees.
19.Using available safe public structures, provide shelter for Mutual Aid
workers, convergent volunteers and others as required.
20. Plan and provide for the feeding for Mutual Aid workers, convergent
volunteers, field personnel and others as required.
21.Consider the special needs as required for the care of unattended
children, the aged, individuals with special needs, and the disabled.
22.Coordinate with the Liaison Officer to determine public health hazards and
establish standards for control of public health issues.
23.Coordinate with the Transportation Unit to transport evacuees to and from
centers.
24. Relocate any mass care facilities, which become endangered by any
hazardous conditions.
25. Using the Logistics E.O.C. kit, maintain all required records and
documentation to support the history of the emergency:
a. Messages received.
b. Action taken.
c. Requests filled.
d. E.O.C. personnel and time on duty.
Precise information is essential to meet requirements for reimbursement by the
State and Federal Government.
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LOGISTICS SECTION
CORONER
Primary: Police Department Captain
Alternate: Police Department Lieutenant
Supervisor: Logistics Section Chief
Workstation: LOGISTICS
GENERAL DUTIES
1 . Under the direction of the Riverside County Coroner, identify and
document the remains of deceased persons.
2. Under the direction of the Riverside County Coroner, work with the
mortuary personnel in removing remains from the emergency scene.
3. Maintain communications with field units and relay ongoing status of the
emergency to the Coroner in Riverside County E.O.C.
City of Palm Desert
Emergency Organization
Incident Commander
Public Information Officer Emergency Services Officer
Legal Officer Policy Derision Group
I I
Operations Section Chief Planning Section Chief Logistics Section Chief Finance Section Chief
Fire&Rescue/Medical Situation Analysis PersonnelNolunteers Supply Cost
Law Enforcement Resource Status Waste Disposal Transportation Time
Maintenance&Engineering Documentation Care&Shelter Coroner Compensation&Claims
Damage Assessment Technical Specialist Utilities Recovery
E.O.C.Facilities Manager
Dispatch Manager/R.AC.E.S. Information Technology Services
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LOGISTICS SECTION
CORONER
YOUR RESPONSIBILITY
Act on behalf of the Riverside County Coroner in the event that the Riverside
County Coroner is unable to respond to an emergency in the City of Palm Desert.
Maintain a communications link between field operations, City of Palm Desert
E.O.C. and Riverside County Coroner in the Riverside County Indio E.O.C.
ACTION CHECKLIST
1. Identify yourself as the Coroner Unit by putting on the vest with your title.
2. Read the entire Action Checklist.
3. Obtain a briefing on the extent of the emergency from the Logistics
Section Chief.
4. Establish Coroner Field Teams, each team to consist of one local
mortuary worker and a Palm Desert Police Department Detective.
5. Gather as much information as possible as to the activities of the Coroner
Field Teams.
6. Establish radio contact with Coroner Field Teams.
7. Report all field activities to the Coroner in the Riverside County E.O.C.
8. Establish a temporary morgue.
9. Coordinate all information relative to deceased persons with Central
Registration.
10.Casualty information regarding law enforcement, fire department, and
other involved agencies shall be segregated from other casualty
information.
11.Establish liaison with the American Red Cross. Refer casualty inquiries to
Central Registration.
12.Obtain a list of hospitals, evacuation centers, temporary first aid stations,
and morgue facilities.
13.Establish liaison with local mortuaries for pickup and transportation of
bodies to temporary morgue or Fatality Collection Point(s).
14.Select an appropriate site out of public view, which would be suitable for a
Fatality Collection Point. Consider the following:
a. Refrigerated warehouses.
b. Refrigerated vehicles.
c. Facilities where the use of ice would be appropriate.
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LOGISTICS SECTION
15.Provide communications for mortuary personnel using Palm Desert Police
Department communications or R.A.C.E.S.
16.Coordinate with the Supply Unit to obtain body bags and other necessary
equipment required to identify, tag and store bodies (may require
refrigeration unit).
17.Arrange for the security of personal belongings of the deceased.
18.Maintain accurate records on:
a. Identification of deceased.
b. Date and time of death.
c. Name, address, phone, etc., of person who found body.
d. Date, time, and location where body was found.
e. Name of person determining death.
f. Date, time, and location where fatal injuries were received (if
known).
g. Name, badge number, and department of Officer investigating the
death.
h. Name of person transporting the body.
i. Name of person receiving and identifying the body.
j. Photograph deceased prior to removal to assist in later
identification.
k. List of all personal belongings on body at the time it is received.
I. Circumstances surrounding the death.
m. Apparent cause of death.
n. Date, time, and name of person to whom the body is released.
19.Using the Logistics E.O.C. kit, maintain all required records and
documentation to support the history of the emergency:
a. Messages received.
b. Action taken.
c. Requests filled.
d. E.O.C. personnel and time on duty.
Precise information is essential to meet requirements for reimbursement by the
State and Federal Government.
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LOGISTICS SECTION
UTILITIES
Primary: Ahmad Karimi, Public Works Inspector
Alternate: Mike Brown, Public Works Inspector
Ed Gallardo, Public Works Inspector
Supervisor: Logistics Section Chief
Workstation: LOGISTICS
GENERAL DUTIES
1 . Act as a single source of communications and information between all
utilities and the City of Palm Desert E.O.C.
2. Provide the ongoing condition of all utilities to Damage Assessment and
Resource Status.
3. Under the supervision of the Incident Commander, identify the order in
which areas of the City are to have services restored.
City of Palm Desert
Emergency Organization
Incident Commander
Public Information Off Emergency Services Officer
Legal Officer Pdicy Derision Group
I I
Operations Section Chief Planning Section Chief Logistics Section Chief Finance Section Chief
Fire&Rescue/Medical Situation Analysis PersonnelNdunteers Supply Cost
Law Enforcement Resource Status Waste Disposal Transportation Time
Maintenance&Engineenng ru imentation Care&Shelter Coroner Compensation&Claims
Damage Assessment Technical Specialist Utilities E.O.C.Facilities Manager Recovery
Dispatch ManagedR.AC.E.S. Information Techndogy Services
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LOGISTICS SECTION
UTILITIES
YOUR RESPONSIBILITY
Provide a liaison between all utilities and the City of Palm Desert E.O.C. Under
the supervision of the Incident Commander, determine which areas of the City
are to have utilities restored.
ACTION CHECKLIST
1. Identify yourself as the Utilities Unit by putting on the vest with your title.
2. Read the entire Action Checklist.
3. Obtain a briefing on the extent of the emergency from the Logistics
Section Chief.
4. Establish communication with Southern California Gas
5. Establish communication with Coachella Valley Water District.
6. Establish communication with Southern California Edison.
7. Establish communication with G.T.E. and Verizon
8. Establish communication with telecommunication providers, such as local
television stations and TimeWarner Cable.
9. Establish communication with field units checking on utilities.
10.Report to Logistics Section Chief any information or condition that will
effect emergency operations.
11.Using the Logistics E.O.C. kit, maintain all required records and
documentation to support the history of the emergency.
a. Messages received
b. Action taken
c. Requests filled
d. E.O.C. personnel and time on duty
Precise information is essential to meet requirements for reimbursement by the
State and Federal Government.
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LOGISTICS SECTION
E.O.C. FACILITIES MANAGER
Primary: Dave Cehr, Building Maintenance Coordinator
Alternate: Efren Espinoza, Custodian
Maria Arzaga, Custodian II
Supervisor: Logistics Section Chief
Workstation: LOGISTICS
GENERAL DUTIES
1 . Upon request, respond to the E.O.C. and set up tables, chairs, and other
related equipment and supplies to support E.O.C. operations.
2. Provide food, water, and other necessary supplies to members of the
E.O.C. staff.
3. Working with Care & Shelter, provide necessary shelter for E.O.C. staff.
City of Palm Desert
Emergency Organization
Incident Commander
Public Information Officer Emergency Services Officer
Legal Officer Policy Dedsion Group
1
Operations Section Chief Planning Section Chief Logistics Section Chief Finance Section Chief
Fire&Rescue/Medical Situation Analysis PersonnelNolunteers Supply Cost
Law Enforcement Resource Status Waste Disposal Transportation Time
Maintenance&Engineering Documentation Care&Shelter Coroner Compensation&Claims
Damage Assessment Technical Spedalist Utilities E.O.C.Facilities Manager Recovery
Dispatch Manager/R.AC E.S. Information Technology Services
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LOGISTICS SECTION
E.O.C. FACILITIES MANAGER
YOUR RESPONSIBILITY
Provide all necessary supplies, food, and water to members of the E.O.C. staff.
ACTION CHECKLIST
1. Identify yourself as the E.O.C. Facilities Manager Unit by putting on the
vest with your title.
2. Read the entire Action Checklist.
3. Obtain a briefing on the extent of the emergency from the Logistics
Section Chief.
4. Upon request, respond to the E.O.C. and set up tables, chairs, and other
related equipment and supplies to support E.O.C. operations.
5. Coordinate with Supply in the Logistics Section to provide food and drink
for all E.O.C. staff.
6. Coordinate with the Logistics Section Chief to meet identified needs of the
E.O.C. staff, including electrical, mechanical, temporary sanitation and
other infrastructure issues.
7. Using the Logistics E.O.C. kit, maintain all required records and
documentation to support the history of the emergency:
a. Messages received.
b. Action taken.
c. Requests filled.
d. E.O.C. personnel and time on duty.
Precise information is essential to meet requirements for reimbursement by the
State and Federal Government.
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LOGISTICS SECTION
INFORMATION TECHNOLOGY SERVICES
Primary: Doug Van Gelder, Information Services Manager
Alternate: Clayton Von Helf, Information Services Technician
Troy Kulas, Information Services Technician
Supervisor: Logistics Section Chief
Workstation: LOGISTICS
GENERAL DUTIES
1. Manages effective operation of E.O.C. computer systems and software.
2. Manages email systems and servers during intermittent power and phone
service situations.
3. Provides technical support for remote computer applications, such as
laptops used by operations, planning logistics.
City of Palm Desert
Emergency Organization
Incident Commander
Public Information Officer Emergency Services Officer
Legal Officer Policy Decision Group
I I
Operations Section Chief Planning Section Chief Logistics Section Chief Finance Section Chief
Fre&Rescue/Medical Situation Analysis PersonneVVolunteers Supply Cost
Law Enforcement Resource Status Waste Disposal Transportation Time
Maintenance&Engineering Documentation Care&Shelter Coroner Compensation&Claims
Damage Assessment Technical Specialist Utilities E.O.C.Facilities Manager Recovery
Dispatch Manager/R.AC.E.S. Information Technology Services
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LOGISTICS SECTION
INFORMATION SERVICES
YOUR RESPONSIBILITY
The Information Services Unit is responsible for maintaining effective computer
service and software applications during an emergency situation where electricity
and phone service may be intermittent. Also responsible for opening and
maintain channels of communication via email for emergency services personnel
who must operate their computers remotely from the E.O.C.
ACTION CHECKLIST
1. Identify yourself as the Information Service Unit by putting on the vest with
your title.
2. Read the entire Action Checklist.
3. Obtain a briefing on the extent of the emergency from the Logistics
Section Chief.
4. Determine the operability of systems and servers.
5. Manage information systems during periods of fluctuating power service
and generator start-ups.
6. Utilize back-up data storage systems to prevent loss of data and programs
during emergency power fluctuations.
7. Ensure all E.O.C. Sections computers and email are functioning.
8. Make recommendations for cost summa
ries as required.
9. Using the Logistics E.O.C. kit, maintain all required records and
documentation to support the history of the emergency:
a. Messages received.
b. Action taken.
c. Requests filled.
d. E.O.C. personnel and time on duty.
Precise information is essential to meet requirements for reimbursement by the
State and Federal Government.
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LOGISTICS SECTION
DISPATCH MANAGER/R.A.C.E.S.
Primary: Pat Scully, Senior Management Analyst
Alternate: Patty Leon, Senior Office Assistant
Deborah Cogley, Human Resources Technician
Bernice Gonzales, Receptionist
Gloria Martinez, Office Assistant I
Gail Santee, Senior Office Assistant
Supervisor: Logistics Section Chief
Workstation: COMMUNICATIONS CENTER AT THE EOC OR CIVIC
CENTER SWITCHBOARD
GENERAL DUTIES
1. Provide direction and assistance to the Communications Center in the
coordination of personnel and equipment as ordered by the E.O.C.
Command Staff.
2. Assist E.O.C. staff with ongoing field information.
City of Palm Desert
Emergency Organization
Incident Commander
Public Information Officer Emergency Services Officer
Legal Officer Policy Dedsion Group
I I
Operations Section Chief Planning Section Chief Logistics Section Chief Finance Section Chief
Fire&Rescue/Medical Situation Analysis PersonnelNdunteers Supply Cost
Law Enforcement Resource Status Waste Disposal Transportation Time
Maintenance&Engineering Documentation Care&Shelter Coroner Compensation&Claims
Damage Assessment Technical Specialist Utilities E.O.C.Facilities Manager Recovery
Dispatch Manager/R.AC.E.S. Information Technology Services
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LOGISTICS SECTION
DISPATCH MANAGER/R.A.C.E.S.
YOUR RESPONSIBILITY
Coordinate the direction of the E.O.C. Command Staff with the Communications
Center.
ACTION CHECKLIST
2. Identify yourself as the Dispatch Manager/R.A.C.E.S. Unit by putting on
the vest with your title.
3. Read the entire Action Checklist.
4. Obtain a briefing on the extent of the emergency from the Logistics
Section Chief.
5. Advise the Logistics Section Chief on communications capabilities and/or
limitations.
6. Ensure the Incident Communication Center and Message Center are
established.
7. Check on the operational capability of the telephone and public address
system, personal portable radios and satellite phone system.
8. Ensure personal portable radio equipment is distributed in accordance
with the Radio Plan.
9. Using field radios and any other means available, coordinate
communications concerning location and movement of operational units
and provide that information to Operations, Planning and Logistic Section
Chiefs as needed.
10.Contact Supply Unit for repair facilities for supplies, service and/or
replacement of equipment as required.
11.Provide technical information as required on:
a. Adequacy of communication systems currently in operation.
b. Geographic limitations on communication systems.
c. Equipment capabilities.
d. Amount and types of equipment available.
e. Anticipated problems in the use of communication equipment.
12.Supervise Communication Unit activities.
13.
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LOGISTICS SECTION
14.Recover equipment from relieved or released units. Using the Logistics
E.O.C. kit, maintain all required records and documentation to support the
history of the emergency:
a. Messages received.
b. Action taken.
c. Requests filled.
d. E.O.C. personnel and time on duty.
Precise information is essential to meet requirements for reimbursement by the
State and Federal Government.
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FINANCE SECTION
FINANCE SECTION CHIEF
Primary: Paul Gibson, Director of Finance
Alternate: Luis Espinoza, Finance Operations Manager
Doug Van Gelder, Information Systems Manager
Supervisor: Incident Commander
Workstation: FINANCE
GENERAL DUTIES
1 . Manages the Finance Section
2. Briefs and updates the Incident Commander.
3. Supervises all financial aspects of the emergency.
City of Palm Desert
Emergency Organization
Incident Commander
Public Information Officer Emergency Services Officer
Legal Officer Policy Decision Group
Operations Section Chief Planning Section Chief Logistics Section Chief Finance Section Chief
Fire&Rescue/Medical Situation Analysis PersonnelNolunteers Supply Cost
Law Enforcement Resource Status Waste Disposal Transportation Time
Maintenance&Engineering Documentation Care 8 Shelter Coroner Compensation 8 Claims
Damage Assessment Technical Specialist Utilities E.O.C.Facilities Manager Recovery
Dispatch Manager/R.AC.E.S. Information Technology Services
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FINANCE SECTION
FINANCE SECTION CHIEF
YOUR RESPONSIBILITY
Manage all financial and cost analysis aspects of the emergency and the
supervision of members of the Finance Section.
ACTION CHECKLIST
1. Identify yourself as the Finance Section Chief by putting on the vest with
your title.
2. Read the entire Action Checklist.
3. Obtain a briefing on the extent of the emergency from the Command Staff.
4. Attend all Command Staff Section planning meetings to gather information
on overall strategy and assist in the development of an Incident Action
Plan.
5. Organize the Finance Section and brief all personnel:
a. Cost.
b. Time.
c. Compensation & Claims.
d. Recovery.
6. Inform the Incident Commander when the Finance Section is fully
operational.
7. Provide input in all plans for financial and cost analysis.
8. Working with the Cost Unit, make recommendations for cost savings to
the Command Staff.
9. Supervise the preparation and complete all financial obligation documents.
10.Review and expedite invoices and claims of vendors.
11.Coordinate all financial transactions with the Recovery Unit to assure
proper documentation for recovery of funds.
12.Working with the Cost Unit, provide for a periodic cost analysis of the
emergency for the Incident Commander.
13.Provide a periodic update of all financial information to the Command Staff
and Policy Decision Group.
14.Assist the Recovery Unit in the preparation of applications and claims for
Federal and State claims and assistance.
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FINANCE SECTION
15.Working with the Recovery Unit, coordinate with Care & Shelter in the
Logistics Section and the Riverside County Office of Emergency Services
on the establishment of a Disaster Assistance Center (D.A.C.) if needed.
Include provisions for office space, communications and support.
16.Plan to assist in the staffing of the Disaster Assistance Center (D.A.C.).
17.Based upon consumer complaints, make recommendations to the Incident
Commander to enforce the State Economic Stabilization Plan for price and
rent stabilization and consumer rationing.
18.Using the Finance E.O.C. kit, maintain all required records and
documentation to support the history of the emergency:
a. Messages received.
b. Action taken.
c. Requests filled.
d. E.O.C. personnel and time on duty.
Precise information is essential to meet requirements for reimbursement by the
State and Federal Government.
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FINANCE SECTION
COST CONTROL
Primary: Anthony Hernandez, Accountant I
Alternate: Janet Moore, Accountant II
Ryan Gayler, Accounting Technician
Supervisor: Finance Section Chief
Workstation: FINANCE
GENERAL DUTIES
4. Obtains and records all cost data from the emergency.
5. Performs cost effectiveness analysis.
6. Provides cost estimates and cost saving recommendations.
City of Palm Desert
Emergency Organization
Incident Commander
Public Information Officer Emergency Services Officer
Legal Officer Policy Decision Group
l
Operations Section Chief Planning Section Chief Logistics Section Chief Finance Section Chief
Fire 8 Rescue/Medical Situation Analysis PersonnelNolunteers Supply Cost
Lew Enforcement Resource Status Waste Disposal Transportation
Time
Maintenance 3 Engineering Documentation Care 8 Shelter Coroner Compensation&Gams
Damage Assessment Technical Specialist Utilities E.O.C.Facilities Manager Recovery
Dispatch Manager/R.AC.E.S. Information Technology Services
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FINANCE SECTION
COST
YOUR RESPONSIBILITY
The Cost Unit Leader is responsible for collecting all cost data, performing cost
effectiveness analysis, providing cost estimates, and cost saving.
ACTION CHECKLIST
10.Identify yourself as the Cost Unit by putting on the vest with your title.
11.Read the entire Action Checklist.
12.Obtain a briefing on the extent of the emergency from the Finance Section
Chief.
13.Obtain and record all cost data.
14.Maintain cumulative emergency cost records.
15.Provide periodic cost summaries for the Incident Commander and
maintain a fiscal record of all expenditures related to the emergency.
16.Ensure all financial obligation documents initiated at the emergency scene
are properly prepared and accurately identified.
17.Maintain accurate information on the actual cost for the use of all assigned
resources.
18.Working with the Time Unit, ensure that all pieces of equipment under
contract and dedicated personnel are properly identified.
19.Ensure all E.O.C. Sections maintain proper supporting records and
documentation to support claims.
20.Make recommendations for cost summaries as required.
21.Prepare periodic incident cost summaries as required.
22.Using the Finance E.O.C. kit, maintain all required records and
documentation to support the history of the emergency:
a. Messages received.
b. Action taken.
c. Requests filled.
d. E.O.C. personnel and time on duty.
Precise information is essential to meet requirements for reimbursement by the
State and Federal Government.
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FINANCE SECTION
TIME RECORDER
Primary: Alana Townsend, Accounting Technician
Alternate: Veronica Tapia, Accounting Technician
Lori Carney, Human Resources Technician
Supervisor: Finance Section Chief
Workstation: FINANCE
GENERAL DUTIES
1 . Keeps time records for all City personnel and registered volunteers
working at the emergency.
2. Establishes and maintains a file for all City personnel working at the
emergency.
City of Palm Desert
Emergency Organization
Incident Commander
Public Information Officer Emergency Senrices Officer
Legal Officer Policy Derision Group
I I
Operations Section Chief Planning Section Chief Logistics Section Chief Finance Section Chief
Fire&Rescue/Medical Situation Analysis PersonnelNolunteers Supply Cost
Law Enforcement Resource Status Waste Disposal Transportation
Time
Maintenance&Engineering Documentation Care&Shelter Coroner Compensation&Claims
Damage Assessment Technical Specialist Utilities E.O.C.Facilities Manager Recovery
Dispatch Manager/RACES. Information Techndogy Services
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FINANCE SECTION
TIME RECORDER
YOUR RESPONSIBILITY
Keep track of the hours worked by paid personnel, convergent volunteers,
contract labor, Mutual Aid, and all others working at the emergency.
ACTION CHECKLIST
1 . Identify yourself as the Time Unit by putting on the vest with your title.
2. Read the entire Action Checklist.
3. Obtain a briefing on the extent of the emergency from the Finance Section
Chief.
4. Establish and maintain a file for employee time records for each person. It
should include:
a. Correct identification.
b. Specific pay provisions.
c. Hours worked.
d. Assignment to a specific incident (location by address when
possible).
e. Travel.
f. Termination of involvement in the emergency.
5. Coordinate all personnel hours worked with the Recovery Unit.
6. Establish and maintain a file of time reports on equipment that either
needs regular maintenance or is rented.
7. Keep records on each shift (12 hour shifts are recommended).
8. Close out personnel time reports before they leave the emergency.
9. Using the Finance E.O.C. kit, maintain all required records and
documentation to support the history of the emergency:
a. Messages received.
b. Action taken.
c. Requests filled.
d. E.O.C. personnel and time on duty.
Precise information is essential to meet requirements for reimbursement by the
State and Federal Government.
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FINANCE SECTION
COMPENSATION AND CLAIMS
Primary: Martin Pinon, Director of Human Resources
Alternate: Rochelle Hogele, Senior Office Assistant
Deborah Cogley, Human Resources Technician
Supervisor: Finance Section Chief
Workstation: FINANCE
GENERAL DUTIES
1. Accept as agent for the City of Palm Desert, claims resulting from an
emergency.
2. Provide legal counsel in areas of claims for bodily injury and property
damage compensation presented to the City of Palm Desert.
City of Palm Desert
Emergency Organization
Incident Commander
Public Information Officer Emergency Services Officer
Legal Officer Pdicy Dedsion Group
1
Operations Section Chief Planning Section Chief Logistics Section Chief Finance Section Chief
1
Fire&Rescue/Medical Situation Analysis PersonnelNdunteers Supply Cost
Law Enforcement Resource Status Waste Disposal Transportation Time
Maintenance&Engineering Documentation Care&Shelter Coroner Compensation&Claims
Damage Assessment Technical Specialist Utilities E.O.C.Facilities Manager Recovery
Dispatch Manager/R.AC.E.S. Information Tedmdogy Services
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FINANCE SECTION
COMPENSATION AND CLAIMS
YOUR RESPONSIBILITY
Manage investigation and compensation for physical injuries and property
damage claims involving the City, arising out of a disaster.
ACTION CHECKLIST
1. Identify yourself as the Compensation & Claims Unit by putting on the vest
with your title.
2. Read the entire Action Checklist.
3. Obtain a briefing on the extent of the emergency from the Finance Section
Chief.
4. Establish contact with Personnel and Damage Assessment Units to let
them know you are operational.
5. Ensure the investigation of all accidents, if possible.
6. Prepare claims relative to damage to City property and notify and file the
claims with insurers.
7. Make certain any injured personnel working at the emergency have claims
completed by the Personnel Unit.
8. In the absence of the City Clerk, receive all claims against the City of Palm
Desert.
9. Assign staff as needed.
10.Periodically review logs and forms by Unit to ensure: completeness,
accuracy, timeliness, and compliance with procedures and policies.
11.Using the Finance E.O.C. kit, maintain all required records and
documentation to support the history of the emergency:
a. Messages received.
b. Action taken.
c. Requests filled.
d. E.O.C. personnel and time on duty.
Precise information is essential to meet requirements for reimbursement by the
State and Federal Government.
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FINANCE SECTION
RECOVERY
Primary: Jeremy Vela, Senior Engineering Technician
Alternate: Pat Scully, Senior Management Analyst
Tom Bassler, Maintenance Services Manager
Supervisor: Finance Section Chief
Workstation: FINANCE
GENERAL DUTIES
1 . Coordinate recovery and reimbursement efforts for the City of Palm
Desert. Prepare FEMA and State DES forms and reports for
reimbursement of eligible disaster costs.
2. Assess damages and document and record information for reimbursement
from the State and Federal Government.
3. Accompany State and Federal inspectors on a damage assessment tour
of the City to survey all damage and complete Damage Survey Reports.
4. Upon request, assist State DES and FEMA in locating and selecting a
Disaster Assistance Center (D.A.C.) site in the City if needed.
City of Palm Desert
Emergency Organization
Incident Commander
Public Information Officer Emergency Services Officer
Legal Officer Policy Dedsion Group
1 I
Operations Section Chief Planning Section Chief Logistics Section Chief Finance Sedan Chief
Fire&Rescue/Medical Situation Analysis PersonnelNolunteers Supply Cost
Law Enforcement Resource Status Waste Disposal Transportation Time
Maintenance 8 Engineering Documentation Care 8 Shelter Coroner Compensation 8 Claims
Damage Assessment Technical Specialist Utilities E.O.C.Facilities Manager Recovery
Dispatch Manager/R.AC.E.S. Information Technology Services
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FINANCE SECTION
RECOVERY
YOUR RESPONSIBILITY
Coordinate contacts with Federal and State officials for the purpose of facilitating
reimbursement of eligible disaster costs.
ACTION CHECKLIST
1. Identify yourself as the Recovery Unit by putting on the vest with your title.
2. Read the entire Action Checklist.
3. Obtain a briefing on the extent of the emergency from the Finance Section
Chief.
4. Coordinate all recovery and reimbursement efforts for the City of Palm
Desert.
5. Document and record all relevant information and costs relating to the
emergency or disaster to apply for maximum reimbursement of eligible
disaster costs.
6. Coordinate the preparation and filing of FEMA and State OES forms for
reimbursement of eligible disaster costs.
7. Accompany the State and Federal Coordinating Officers to damaged
areas to supervise the Damage Survey Reports (D.S.R.'s) that will be
filed.
8. Upon request, assist the State OES and FEMA in locating and selecting a
Disaster Assistance Center (D.A.C.) site in the City, if needed.
9. Consider the following when recommending a D.A.C. site to State OES
and FEMA:
a. Locate the site close to public transportation.
b. Use Shelter Sites whenever possible.
c. Use Public Facilities as alternate sites.
d. Use Community Centers as alternate sites.
10.Be prepared to provide a report to the Incident Commander of your current
and projected situation upon request.
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FINANCE SECTION
11.Maintain copies of information and documents to record reimbursement
information, coordinate with the following:
a. Fire & Rescue/Medical.
b. Law Enforcement.
c. Maintenance and Engineering.
d. Damage Assessment.
e. Documentation.
12.Documents should include:
a. Job numbers.
b. Hours worked by the crew of that job.
c. Equipment used (time used).
d. Report number (law enforcement).
e. Location of the emergency and unit number.
13.Prepare and follow up on appeals to State DES and FEMA for denied
reimbursement costs.
14.Using the Finance E.O.C. kit, maintain all required records and
documentation to support the history of the emergency:
a. Messages received.
b. Action taken.
c. Requests filled.
d. E.O.C. personnel and time on duty.
Precise information is essential to meet requirements for reimbursement by the
State and Federal Government.
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GLOSSARY
GLOSSARY
-A-
Action Plan
See Incident Action Plan
Agency
An agency is a division of government with a specific function, or a non- governmental
organization (e.g., private contractor, business, etc.) that offers a particular kind of
assistance. In ICS, agencies are defined as jurisdictional (having statutory responsibility
for incident mitigation), or assisting and/or cooperating (providing resources and/or
assistance). (See Assisting Agency, Cooperating Agency and Multi-agency).
Agency Executive or Administrator
Chief executive officer (or designee) of the agency or jurisdiction that has responsibility
for the incident.
Agency Dispatch
The agency or jurisdictional facility from which resources are allocated to incidents.
Agency Representative
An individual assigned to an incident from an assisting or cooperating agency who has
been delegated full authority to make decisions on all matters affecting that agency's
participation at the incident. Agency representatives report to the Incident Liaison
Officer.
Air Operations Branch Director
The person primarily responsible for preparing and implementing the air operations
portion of the Incident Action Plan. Also responsible for providing logistical support to
helicopters operating on the incident.
Allocated Resources
Resources dispatched to an incident that have not yet checked in with the Emergency
Operations Center, Staging or Base Camp.
Area Command
An organization established to: 1) oversee the management of multiple incidents that are
each being handled by an Incident Command System organization, or 2) to oversee the
management of a very large incident that has multiple Incident Management Teams
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GLOSSARY
assigned to it. Area Command has the responsibility to set overall strategy and priorities,
allocate critical resources based on priorities, ensure that incidents are properly
managed, and ensure that objectives are met and strategies followed.
Assigned Resources
Resources checked in and assigned work tasks on an incident.
Assignments
Tasks given to resources to perform within a given operational period, based upon
tactical objectives in the Incident Action Plan.
Assistant
Title for subordinates of the Command Staff Positions. The title indicates a level of
technical capability, qualifications, and responsibility subordinate to the primary
positions. Assistants may also be used to supervise unit activities at camps.
Assistant City Manager
Serves in the place of the City Manager in the capacity of the Incident Commander when
it is not possible for the City Manager to assume the position.
Assisting Agency
An agency directly contributing suppression, rescue, support, or services resources to
another agency.
Available Resources
Resources assigned to an incident and available for assignment.
-B-
Base
The location at which primary logistics functions for an incident are coordinated and
administered. There is only one Base per incident. (Incident name or other designator
will be added to the term "Base"). The Incident Command Post may be co-located with
the Base.
Base Camp
A geographical site, within the general incident area, equipped and staffed to provide
food, water, and sanitary services to incident personnel. A Base will be arranged for City
of Palm Desert employees and their dependents.
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GLOSSARY
Branch
That organizational level having functional or geographic responsibility for major
segments of incident operations. The Branch level is organizationally between Section
and Division/Group.
Branch Director
A Branch Director may be implemented in the event that all functions of the Logistics
Section are activated. In such a case Branch directors will be appointed to the Supply
Branch and the Support Branch.
-C-
Camp
A geographical site, within the general incident area, separate from the Incident Base,
equipped and staffed to provide sleeping, food, water, and sanitary services to incident
personnel.
Care & Shelter
A service provided by Red Cross and Red Cross Volunteers to provide food, clothing
and shelter to people on a mass care basis. Care & Shelter also provides welfare
information through a Central Registration system that connects all shelter sites with a
Central registration location.
Central Registry
A Central Registration Area will be established at a predetermined location to record the
welfare status of all persons impacted by the disaster.
Chain of Command
A series of management positions in order of authority.
Check-in
Locations where assigned resources check-in at an incident. The locations are:
1. Incident Command Post.
2. Base Camp.
3. Staging Areas.
4. Division Supervisors (for direct assignments).
Check-in is required at one location only.
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GLOSSARY
Chief
The ICS title for individuals responsible for command of functional sections: Operations,
Planning, Logistics and Finance.
City Council
The elected officials of the City of Palm Desert, which include five Council Persons.
City Manager
Under the supervision of the City Council, is the Manager of all City Departments and
personnel.
Command
The act of directing, ordering and/or controlling resources by virtue of explicit legal,
agency or delegated authority. May also refer to Incident Commander.
Command Post
(See Incident Command Post)
Command Section
The Command Section is made up of the following Command Staff positions:
1. Incident Commander.
2. Emergency Services Officer.
3. Policy Decision Group.
4. Legal Officer.
5. Public Information Officer.
6. Technical Specialists (as needed).
Command Staff
The Command Staff is made up of the following persons:
1. City Manager (Incident Commander).
2. Emergency Services Officer.
3. City Manager, Assistant City Manager/Administrative Services, Assistant City
Manager/Public Works, Police Chief, Community Development Director, Palm Desert
Fire Chief, Desert Sands Unified School District.
4. City Attorney.
5. City Clerk and Public Information Team (Public Information Officer).
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GLOSSARY
Communications Unit
An organizational unit in the Logistics Section responsible for providing communication
services at an incident. A Communications Unit may also be a facility used to provide the
major part of an Incident Communications Center.
Communications Van
The Communications Van is a vehicle used to provide emergency communications
between field units, Incident Command Post and/or E.O.C. It may be used in time of
emergency as a mobile Emergency Operations Center in the event that the primary
E.O.C. is damaged. It may also be used for large incidents when many agencies need
central communications capability.
Company
The basic firefighting organizational unit composed of a Company Officer, Apparatus
Operator and firefighters.
Compensation & Claims
Compensation and Claims is a unit within the Finance Section, usually staffed by
Finance or Administrative Services staff. The function is to accept liability claims against
the City of Palm Desert resulting from an emergency, and in addition, to provide legal
council in areas of claims for bodily injury and property damage presented to the City.
Convergent Volunteer
Any person offering their services at the scene of a disaster shall be known as a
Convergent Volunteer or Disaster Service Volunteer,
Cooperating Agency
An agency supplying assistance other than direct suppression, rescue, support, or
service functions to the incident control effort. (Example, Red Cross, Law Enforcement
agency, P.G.& E., Verizon).
Coordination
The process of systematically analyzing a situation, developing relevant information, and
informing appropriate command authority (for its decision) of viable alternatives for
selection of the most effective combination of available resources to meet specific
objectives. The coordination process includes personnel responsible for coordination,
who may perform command or dispatch functions within limits as established by specific
agency procedures, legal authority, etc.
Coroner
The Riverside County Coroner is the Riverside County Sheriff. In time of emergency,
and after the establishment of a liaison between the Coroners Office and the City of
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GLOSSARY
Palm Desert E.O.C., the Coroners function will be performed by members of the Palm
Desert Police Department and workers from local funeral homes.
Cost
Cost is a function under the supervision of the Finance Section Chief. Cost is
responsible to collect all cost data, perform cost effective analyses, project cost
estimates and provide cost saving recommendations to the Finance Section Chief upon
request.
Cost Unit
Functional unit within the Finance Section, which is responsible for tracking costs,
analyzing cost data, making cost estimates, and recommending cost saving measures.
-D-
Damage Assessment
Damage assessment is a function within the Operations Section. Damage Assessment
is responsible for the collection, evaluation, dissemination and use of information relative
to damage in the City during time of emergency.
Delegation of Authority
A statement provided to the Incident Commander by the Agency Executive delegating
authority and assigning responsibility. The Delegation of Authority can include
objectives, priorities, expectations, constraints and other considerations or guidelines as
needed. Many agencies require written Delegation of Authority to be given to Incident
Commanders prior to their assuming command on larger incidents.
Demobilization Unit
Functional unit within the Planning Section responsible for assuring orderly, safe and
efficient demobilization of incident resources.
Deputy
A fully qualified individual who, in the absence of a superior, could be delegated the
authority to manage a functional operation or perform a specific task. In some cases, a
Deputy could act as relief for a superior and therefore must be fully qualified in the
position. Deputies can be assigned to the Incident Commander, General Staff and
Branch Directors.
Director
The ICS title for individuals responsible for supervision of a Branch.
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GLOSSARY
Dispatch Center
A facility from which resources are assigned to an incident.
Dispatch Manager
The Police/Fire Dispatch Manager provides direction and assistance to the
Communication Center in the coordination of personnel and equipment as ordered by
the E.O.C. Command Staff.
Division
That organization level having responsibility for operations within a defined geographic
area or with functional responsibility. The division level is organizationally between the
Strike Team and the Branch. (See also Group)
Documentation
Documentation is a function in the Planning Section and is responsible to maintain and
file all E.O.C. messages. Record and maintain a file on documents relative to the
emergency. In addition, to maintain an official history of the emergency and to provide
guidance and assistance to workstation personnel relative to documentation procedures.
Documentation Unit
Documentation Unit is a function in the Planning Section and is responsible for
maintaining and filing all E.O.C. messages, recording and maintaining files on
documents relative to the emergency, and providing guidance and assistance to
workstation personnel relative to documentation procedures.
-E-
E.O.C. Facilities Manager
A function within the Logistics Section, the E.O.C. Facilities Manager is responsible for
insuring that the E.O.C. is set up. The E.O.C. Facilities Manager shall be the Custodian.
The Emergency Services Officer shall inspect the E.O.C. to ensure it is set up properly.
Emergency Operations Center(E.O.C.)
The City of Palm Desert Emergency Operations Center is located at 73-510 Fred Waring
Drive, in the Palm Desert City Hall — Code Enforcement Wing.
Emergency Operations Plan
The plan that each jurisdiction has and maintains for responding to appropriate hazards.
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Emergency Organization
The Emergency Organization is made up of all functions and units of the Emergency
Operations Center. Each of these functions and units are described in this glossary.
Emergency Services Officer
The Emergency Services Officer is the Risk Manager or as designated by the Incident
Commander. This position is an advisory position to the Incident Commander in time of
emergency.
Engine
Any vehicle providing specified levels of pumping capability, water, and hose.
Engine Company
Personnel assigned to the Engine, composed of a Company Officer, Apparatus
Operator, and Firefighters.
Evacuation
Under the supervision of the Law Enforcement unit of the Emergency Operations
Center, the movement of persons to a safe environment to protect them from injury and
or death as a result of an emergency or disaster.
-F-
Fatality Collection Point
A Fatality Collection Point will be established to provide a suitable and appropriate
location for deceased persons until the Marin County Coroner can receive remains.
Field Incident Command Post
That location at which the primary command functions are executed and usually co-
located in close proximity with the incident base.
Finance Section
The Finance Section is responsible for all incident costs and financial considerations.
Includes the Time Unit, Procurement Unit, Compensation/Claims Unit and Cost Unit.
Finance Section Chief
The Finance Section Chief is responsible for managing all financial and cost analysis
aspects of the emergency. In addition, the Finance Section Chief manages all personnel
in the Finance Section.
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Fire & Rescue
The Fire & Rescue unit is in the Operations Section and is responsible for all fire field
forces. Fire & Rescue prevents, controls and suppresses fires, delivers emergency
medical services, hazardous material identification and mitigation and conducts rescue
operations with the assistance of the Maintenance and Engineering Unit when heavy
equipment is needed.
Function
In ICS, function refers to the five major activities in the ICS, i.e., Command, Operations,
Planning, Logistics and Finance. The term "function" is also used when describing the
activity involved, e.g., "the planning function".
-G-
Ground Support Unit
Functional unit within the Support Branch of the Logistics Section responsible for the
fueling, maintaining and repairing of vehicles, and the transportation of personnel and
supplies.
Group
A functional division (Example air support, salvage, heavy rescue, etc.)
-H-
Hand Crew
Predetermined individuals that are supervised, organized, a principally for clearing brush
as a fire suppression measure.
-I-
Incident
An occurrence or event, either human caused or natural phenomena, that requires
action by emergency service personnel to prevent or minimize loss of life or damage to
property and/or natural resources.
Incident Action Plan
The Incident Action Plan, which is initially prepared at the first meeting, contains
general control objectives reflecting the overall incident strategy, and specific action
plans for the next operational period. When complete, the Incident Action Plans will
have a number of attachments.
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Incident Base
Location at the incident where the primary logistics functions are coordinated and
administered. (Incident name or other designator will be added to the term "Base"). The
Incident Command Post may be collocated with the Base. There is only one Base per
incident.
Incident Commander
Individual responsible for management of all incident operations.
Incident Command Post (ICP)
The location at which the primary command functions are executed. The ICP may be
collocated with the incident base or other incident facilities.
Incident Command System (ICS)
The combination of facilities, equipment, personnel, procedures, and communications
operating within a common organizational structure with the responsibility for the
management of assigned resources to effectively accomplish stated objectives
pertaining to the incident.
Incident Communications Center
The location of the Communications Unit and the Message Center.
Incident Management Team
The Incident Commander and appropriate General and Command Staff personnel
assigned to an incident.
Incident Objectives
Statements of guidance and directions necessary for the selection of appropriate
strategy(s) and the tactical direction of resources. Incident objectives are based on
realistic expectations of what can be accomplished when all allocated resources have
been effectively deployed. Incident objectives must be achievable and measurable, yet
flexible enough to allow for strategic and tactical alternatives.
Initial Action
The actions taken by resources, that are the first to arrive at an incident.
Initial Response
Resources initially committed to an incident.
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-J-
Jurisdiction
The range or sphere of authority. Public agencies have jurisdiction at an incident related
to their legal responsibilities and authority for incident mitigation. Jurisdictional authority
at an incident can be political/geographical (e.g., city, county, state or federal boundary
lines) or functional (e.g., police department, health department, etc.). (See Multi-
jurisdiction).
Jurisdiction Agency
The agency having jurisdiction and responsibility for a specific geographical area or a
mandated function.
-L-
Law Enforcement
The Law Enforcement unit's mission is to provide warning information, evacuate citizens,
control traffic and provide security. Law Enforcement also enforces temporary rules,
laws, controls crime and assists the coroner in the identification of remains and in the
operation of a temporary morgue.
Legal Officer
The Legal Officer is usually the City Attorney or the Assistant City Attorney. The Legal
Officer is intended to provide legal advise to the Incident Commander in all legal matters
relative to the emergency. The Legal officer, using legal documentation, assists the
Incident Commander in the declaration of an emergency.
Levels of Disaster
The City of Palm Desert recognizes three levels of disaster. These levels will be dictated
by the severity of the emergency. The three levels correspond to the State of California
Office of Emergency Service (OES) and the City of Palm Desert Emergency Plan.
Level 1: A moderate to severe incident wherein local resources are adequate and
available. Some or all off duty personnel in selected departments may be recalled.
Level 2: A moderate to severe emergency wherein local resources are not adequate
and Mutual Aid may be required. All off duty personnel will be recalled.
Level 3: A major disaster wherein resources in or near the impacted area are
overwhelmed and extensive Mutual Aid is required. A State of Emergency will be
proclaimed and a Presidential Declaration of Emergency or major Disaster will be
requested. All off duty personnel in all departments will be recalled.
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Liaison
The Liaison is assigned to the Operations Section and will be sent to Marin County
E.O.C. to act on behalf of the City of Palm Desert for resource requests.
Logistics Section
The Logistics Section is responsible for providing facilities, services and materials for the
incident.
Logistics Section Chief
The Logistics Section Chief manages all functions and units of the Logistics Section, and
provides for personnel, materials and facilities as required to mitigate the emergency.
-M-
Maintenance and Engineering
Maintenance and Engineering is a function within the Operations Section. The
responsibility of Maintenance and Engineering, Utilities is to coordinate all maintenance,
engineering, and utilities activities within the City during an emergency.
Management by Objectives
In ICS, this is a top-down management activity, which involves a three-step process to
achieve the incident goal. The steps are: establishing the incident objectives, selection of
appropriate strategy(s) to achieve the objectives, and the tactical direction associated
with the selected strategy. Tactical direction includes: selection of tactics, selection of
resources, resource assignments and performance monitoring.
Management Operations Plan
The Management Operation Plan is intended to be a supplement to, and not a
replacement for the City of Palm Desert Emergency Plan. It is divided into seven parts
and is based on the organizational concept of the Incident Command System. There are
workstations for all Emergency Operations Center personnel to respond to and manage
any emergency or disaster.
Message Center
The Message Center is part of the Incident Communications Center and is placed next
to it. It receives, records and routes information about resources reporting to the
incident, resource status and administrative and tactical traffic.
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Mobilization
The process and procedures used by all organizations - Federal, State and local - for
activating, assembling and transporting all resources that have been requested to
respond to or support an incident.
Mobilization Center
An off-incident location at which emergency service personnel and equipment are
temporarily located pending assignment, release or reassignment.
Multi-agency Incident
An incident where one or more agencies assist a jurisdictional agency or agencies. May
be single or unified command.
Multi-agency Coordination (MAC)
A generalized term which describes the functions and activities of representatives of
involved agencies and/or jurisdictions who come together to make decisions regarding
the prioritizing of incidents, and the sharing and use of critical resources.
Multi-agency Coordination System (MACS)
The combination of personnel, facilities, equipment, procedures and communications
integrated into a common system. When activated, MACS have the responsibility for
coordination of assisting agency resources and support in a multi-agency or multi-
jurisdictional environment. AMAC Group functions with the MACS.
Multi-jurisdiction Incident
An incident requiring action from multiple agencies that have a statutory responsibility for
incident mitigation. In ICS these incidents will be managed under Unified Command.
Mutual Aid Agreement
Written agreement between agencies and/or jurisdictions in which they agree to assist
one another upon request, by furnishing personnel and equipment.
-0-
Officer
The ICS title for the personnel responsible for the Command Staff positions.
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Operations Area
An Operations Area (OP) consists of the County of Riverside and all the political
subdivisions within the county and is coordinated by the Riverside County Office of
Emergency Services.
Operations Section
The Section responsible for all tactical operations at the incident. Includes Branches,
Divisions, and/or Groups, Task Forces, Strike Teams, Single Resources and Staging
Areas.
Operations Section Chief
The Operations Section Chief reports directly to the Incident Commander and is also
responsible for the management of all operations directly applicable to the emergency.
The Operations Section Chief assists in the development and execution of the
INCIDENT ACTION PLAN, and in addition, approves all requests for Mutual Aid and
other resources.
Out-or-Service Resources
Resources assigned to an incident but unable to respond for mechanical, rest or
personnel reasons.
-P-
Patrol Unit
Any light, mobile firefighting unit having limited pumping and water capacity.
Personnel
The Personnel unit provides direction and control to convergent volunteer workers and
fills the needs of the Operations Section upon request for workers. The Personnel unit
may also be appointed to the position of Deputy to the Logistics Section Chief in an
effort to divide the Logistics Section into two branches. These branches are the Service
Branch and the Support Branch. The Service Branch provides tools, equipment and
necessary services. The Support Branch provides personnel and the necessary things
related to personnel such as Care & Shelter or Coroner function.
Planning Meeting
A meeting held as needed throughout the duration of an incident to select specific
strategies and tactics for incident control operations, and for service and support
planning. On larger incidents, the planning meeting is a major element in the
development of the Incident Action Plan.
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Planning Section
Responsible for the collection, evaluation and dissemination of tactical information
related to the incident, and for the preparation and documentation of Action Plans. The
section also maintains information on the current and forecasted situation and on the
status of resources assigned to the incident. Includes the Situation, Resource,
Documentation, and Demobilization Units as well as Technical Specialists.
Planning Section Chief
The Planning Section Chief is responsible for collecting, evaluating and disseminating,
forecasting and formulating information relative to the emergency for the purpose of
assisting the Incident Commander and the Policy Decision Group in the development of
an Incident Action Plan.
Policy Decision Group
The Policy Decision Group is made up of the Incident Commander, Risk Manager,
Assistant City Manager/Administrative Services, Assistant City Manager/Public Works,
Fire Chief, Police Chief, Community Development Director. The group shall also include
the directors or agency representatives from assisting agencies, who have full authority
to make decisions effecting their agency's participation.
Public Information Officer
The Public Information Officer is a member of a specially trained team of personnel
employed by the City of Palm Desert to act as a source of information to the public and
news media.
-R-
R.A.C.E.S.
Radio Amateur Civil Emergency Service (RACES) is a group of volunteer amateur radio
operators that are able to provide emergency communications when other means of
communication are out of service, non existent, or otherwise not available.
Recorders
Individuals within ICS organizational units who are responsible for recording information.
Recorders may be found in Operations Planning, Logistics and Finance Units.
Recovery
The process of recovery begins as soon as there is a response to the emergency.
Disaster Assistance Centers (DAC's) will be set up in all shelters whenever possible to
begin the claims process through the State and Federal governments.
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Reinforced Response
Those resources requested in addition to the initial response.
Reporting Locations
Location or facilities where incoming resources can check in at the incident (See check
in).
Resource Status Unit
The Resource Status unit receives information from Damage Assessment and various
other sources. Once this information is gathered, Resource Status will post and keep
current all information on the status boards and maps in the Emergency Operations
Center.
Resources
All personnel and major items of equipment available, or potentially available, for
assignment to incident tasks on which status is maintained.
-S-
Safety Officer
A member of the Command Staff responsible for monitoring and assessing safety
hazards or unsafe situations, and for developing measures for ensuring personnel
safety. The Safety Officer may have assistants.
Section
Organization level with responsibility for a major functional area of the incident, e.g.,
Operations, Planning, Logistics, Finance. The Section is organizationally between
Branch and Incident Commander.
Section Chiefs
Section Chiefs are top-level management in the Emergency Operations Center. Section
Chiefs are in charge of Operations, Planning, Logistics and Finance. Each of these
Division Chiefs reports to the Incident Commander.
Security
A function provided in the field under certain types of emergencies involving Police
operations.
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Service Branch
A Branch within the Logistics Section responsible for service activities at the incident.
Includes the Communications, Medical and Food Units.
Single Resource
An individual, a piece of equipment and its personnel complement, or a crew or team of
individuals with an identified work supervisor that can be used on an incident.
Situation Analysis
The Situation Analysis units primary role is to collect and process all information and
intelligence, to evaluate and disseminate information, supervise emergency mapping
and to record operations, and finally, to make recommendations to the Planning Section
Chief relative to the emergency.
Span of Control
The supervisory ratio of three to seven individuals per supervisor, with a five to one ratio
considered optimum.
Staging Area
The Staging Area is intended as the departure point for manpower and equipment to the
scene of a disaster. Assignment to the disaster will be with 5-minute notification.
Strategy
The general plan or direction selected to accomplish incident objectives.
Strike Team
Specified combinations of the same kind and type of resources, with common
communication and a leader in groups of five (i.e. 5 fire engines or 5 trucks).
Supervisor
The ICS title for individuals responsible for command of a Division or Group.
Supply Unit
The Supply unit provides all tangible products that may be required during an
emergency. Some examples would be shovels, rain gear, food, etc.
Support Branch
A Branch within the Logistics Section responsible for providing personnel, equipment
and supplies to support incident operations. Includes the Supply, Facilities and Ground
Support Units.
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Support Resources
Non-tactical resources under the supervision of the Logistics, Planning, Finance
Sections or the Command Staff.
Supporting Materials
Refers to the several attachments that may be included with an Incident Action Plan,
e.g., communications plan, map, safety plan, traffic plan and medical plan.
-T-
Tactical Direction
Directions given by the Operations Section Chief, which includes the tactics, appropriate
for the selected strategy, the selection and assignment of resources, tactics
implementation, and performance monitoring for each operational period.
Task Force
A mixed group of resources with common communication and a leader assembled for a
specific mission usually in groups of five (for example: 3 Engines and 2 Trucks).
Technical Specialist
A Technical Specialist may act as an advisory resource person to the Incident
Commander and may provide special technical information that will assist in the
development of an Incident Action Plan. Some areas of expertise might be Hazardous
Materials, Radiology or other types of information that might be required by the Incident
Commander to assist in the mitigation of the emergency.
Time Unit
The Time unit maintains records of all personnel time worked at the emergency.
Personnel include all persons such as convergent volunteers, mutual aid workers, city
employees, and any worker that has not been previously registered as a Disaster
Service Worker.
Type
Refers to resource capability. A Type I resource provides a greater overall capability due
to power, size, capacity, etc., than would be found in a Type 2 resource. Resource
typing provides managers with additional information in selecting the best resource for
the task.
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Transportation
The Transportation Unit provides any vehicle that may be required to be used in the
emergency. These vehicles may include cars, trucks, busses, heavy equipment, fixed
and rotary wing aircraft and any other equipment that might be required.
-U-
Unified Area Command
A Unified Area Command is established when incidents under an Area Command are
multi-jurisdictional. (See Area Command and Unified Command)
Unified Command
In ICS, Unified Command is a unified team effort which allows all agencies with
responsibility for the incident, either geographical or functional, to manage an incident by
establishing a common set of incident objectives and strategies. This is accomplished
without losing or abdicating agency authority, responsibility or accountability.
Unit
That organization element having functional responsibility for a specific incident
planning, logistics, or finance activity.
Unity of Command
The concept by which each person within an organization reports to one and only one
designated person.
Utility
The Utility Unit provides an ongoing source of information to the Damage Assessment
and Situation Analysis Units on the current status of electrical power, natural gas and
telephone communication capabilities within the City of Palm Desert. Based on this
information, the Incident Commander will direct, as available, Southern California Gas,
Southern California Edison, - GTE, Pac Bell resources to restore utilities to any given
area of the City.
-W-
Waste Water
The Water Supply and Waste Water Units mission is to maintain, restore and repair as
required, the fresh water supply system. Additionally, to maintain the Waste Water
System so as to prevent leaks and spills thereby preventing the possible spread of
disease.
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Welfare Status
Welfare Status information will be provided from a Central Registry for those persons
inquiring about missing relatives.
Work Station
A predetermined work location within the Emergency Operations Center. The number of
work stations in the E.O.C. are determined by the extent of the emergency or disaster.
One work station is located in the Police Department Conference Room for the Incident
Commander and his staff. Another workstation is located in the radio room for use by
R.A.C.E.S.
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