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Home My WebLink AboutC22850 ACOM Solutions - Printing Hardware & SoftwareREQUEST: SUBMITTED BY: CONTRACTOR: DATE: CONTENTS: CITY OF PALM DESERT FINANCE DEPARTMENT STAFF REPORT Contract No. C22850 For Authorization to Purchase Printing Hardware and Software from ACOM Solutions. Paul S. Gibson, Finance Director/City Treasurer ACOM Solutions' iSeries 400 Division 3305 Breckinridge Blvd, Suite 130 Duluth, GA 30096 June 10, 2004 Summary of. Costs and License & Total Solution Agreement with ACOM. Recommendation: By Minute Motion, authorize: 1) Staff to negotiate a contract with ACOM, in the amount of $28,626 to provide a printing solution for payroll and accounts payable checks; 2) Authorize the Mayor to sign the Licensing Agreement; 3) Appropriate $28,626 from the unobiligated General Fund reserves to 110-4150-415-4040. Discussion: Finance Department acquired the HTE and IBM AS400 software and hardware in December 1991. We currently are continuing to use the large antiquated AS400 printer (13 years old) to print accounts payable, payroll, W-2, 1099's, purchase orders, business licenses and monthly reports. IBM no longer will support and provide parts for this printer. The cost to replace this printer with an equal AS400 printer is $15,352. Therefore, Finance staff has been looking at various laser printer solutions to replace and handle the needs for the various forms that will meet the departments current and future needs. We specifically looked at changing over to a laser printer that could print all the specific needs of the department, yet could take different type of paper and still be easy to transfer the data from the HTE software to the printer. HTE recommended two companies: ACOM and Payformance. Staff, along with HTE clients, reviewed both systems to see which would be easier, most efficient and provide the best security features for our check process. Based on our review and background check, ACOM is the best solution for our secure check processing. Finance Department Staff Report, Page 2 Some of the benefits to the ACOM software are: • Reasonable fees for the specialized check paper and MICR Toner Ink, lower than having a vendor print the checks with the secure features; • Audit trail for all checks printed on laser printer; • Ability to print both the check and the timecard at the same time versus current method of printing the checks and time cards separately; • Software is located on the AS400 hardware which is a very secure system unlike Microsoft which has weekly security problems; • Printer could be moved to another location in time of a disaster unlike the AS400 printer; • Ink and Paper do not allow chemical alteration to the check document. Staff would still continue to use positive pay to allow the bank to inform us of any change to the check; • Hardware includes a new document folder/stuffer/sealer envelope feature. This new hardware would save staff time from having to manually fold and stuff the various forms into envelopes. Therefore, staff recommends that the City Council, by minute motion, approve and appropriate the contract with ACOM solutions and authorize the signing of the licensing agreement. Sub ed By: Paul S. Gibson Director of Finance/City Treasurer Approval: Carlos Ortega/,City Manager Contract No. C22850 City of Palm Desert Summary of Printer Costs for Printing Secured Checks A Check & Form Design, Direct Deposit, Pos Pay 2,190 B Software & Hardware Maintenance - 1 Year 2,978 C MICR Hardware(Xerox 5400 Printer) 3,918 ($4,795 +$323 -$1, 200) D MICR Toner Cartridge 990 E Security Check Stock & Envelopes 670 ($320 + $350) F Check Folder & Inserter into Envelopes 5,695 (Hardware) NEW G Software -MICR Check Printing Module/Design 12,185 Total Software/Hardware/Training 28,626 *** Recurring Cost for printing Checks which is cheaper than current printing costs. OM SOLUTIONS TOTAL SOLUTION AGREEMENT Fed ID No. 33-0890309 DATE: 5/27/04 Reg. Mgr. Claude Rosay Bill to: Ship to: Company: City of Palm Desert Company: City of Palm Desert Confirm to: Accounts Payable Confirm to: Paul Gibson Street: 73510 Fred Waring Drive Street: 73510 Fred Waring Drive City, State, Zip: Palm Desert, CA 92260 City, State, Zip: Palm Desert, CA 92260 Purchase Order: Purchase Order: GENERAL: Upon execution hereof by both parties, customer agrees to purchase and ACOM Solutions, Inc. (ACOM) agrees to sell the products, license, and services set out below on the following terms and conditions: Services Description Quantity Unit Price Extension D00001 Check & Form Design / Layout Services 3 $1,195 $3,585 (AP, Payroll, and PO's) - designed prior to on -site visit D00001 Check Design, Mapping and Layout Services I 1 $895 $895 (Direct Deposit Statement) - designed prior to on -site visit EZ5OSU PosPay Set Up Services (1 Bank Format) I 1 $995 $995 (could be used for multiple accounts per bank format) CON004 Two days Remote Training & Services 2 $995 $1,990 CON007 Design Prep Training 1 $300 $300 CON006 Self Guided Web Based Training 1 Included Included (growing library of prerecorded training sessions) 1 Turn -Key Program Discount (for system as configured) -$5,575 (if faxed back by 6-15-04) Software Maintenance Contract term three years/billed in annual installments of $2,207/yr. MNT005 Software support / updates 1 $2,207 $2,207 (Checks, Forms, & GUI Design Tool) Hardware Maintenance Contract term three (3) years/billed in annual installments of $771/yr. MNT005- On -site service / toll -free hotline support 1 $771 $771 (5400 MICR Laser Check Printer) This agreement is valid if signed and faxed back by 6-15-04 Total First Year $5,168 ACOM: Initial CUSTOMER: Initial Corporate: 2850 E. 29ih Street, Long Beach, CA 90806-2313 (800)347-3638 (562)424-7899 FAX: (562)424-8662 AS/400 Division: 3305 Breckinridge Blvd, Suite 130, Duluth, GA 30096 (800) 603-6768 (770) 279-8955 FAX: (770)279-8288 wunu.acorn .com vet t ql COM SOLUTIONS TOTAL SOLUTION AGREEMENT Contract No. C22850 Fed ID No. 33-0890309 DATE: 5/27/04 Reg. Mgr. Claude Rosay Bill to: Ship to: Company: City of Palm Desert Company: City of Palm Desert Confirm to: Accounts Payable Confirm to: Paul Gibson Street: 73510 Fred Waring Drive Street: 73510 Fred Waring Drive City, State, Zip: Palm Desert, CA 92260 City, State, Zip: Palm Desert, CA 92260 Purchase Order: Purchase Order: GENERAL: Upon execution hereof by both parties, customer agrees to purchase and ACOM Solutions, Inc. (ACOM) agrees to sell the products, license, and services set out below on the following terms and conditions: Hardware Description Quantity Unit Price Extension 30-5400-1000 Xerox 5400 MICR by ACOM (40ppm) 1 $4,795 $4,795 * 10/100BaseT Ethernet (internal/installed) 1 Included Included 30-5400-2712 500 sheet paper feeder (Letter size) 1 $323 $323 TOTAL SOLUTION DISCOUNT* 1 -$1,200 -$1,200 (*Subject to purchase of system as configured by 6-15-04) Software Model: S/N: EZ1ODC EZPayManager/400 - Checks - P10 1 $4,000 $4,000 G U I001 EZDesigner/400 (Interfaces to all ACOM Modules) 1 $1,995 $1,995 EZ50MC Manual Checks Module 1 $795 $795 EZ5OPP Positive Pay Module 1 $995 $995 EZ10DF EZeDocs/400 - eForms - P10 1 $5,200 $5,200 Multiple Module Discount - for system as configured -$800 (if initialed and faxed back by 6-15-04) This agreement is valid if signed and faxed back by 6-15-04. Total Contract $16,103 Please see our Total Satisfaction and FOUR YEAR MICR Performance Guarantees. ACOM: CUSTOMER: By: Initial Initial Corporate: 2850 E. 29th Street, Long Beach, CA 90806-2313 (800)347-3638 (562)424-7899 FAX: (562)424-8662 AS/400 Division: 3305 Breckinridge Blvd, Suite 130, Duluth, GA 30096 (800) 603-6768 (770) 279-8955 FAX: (770)279-8288 www.acom.cnm lei IS 3 OM SOLUTIONS TOTAL SOLUTION AGREEMENT Fed ID No. 33-0890309 DATE: 5/27/04 Reg. Mgr. Claude Rosay Bill to: Ship to: Company: City of Palm Desert Company: City of Palm Desert Confirm to: Accounts Payable Confirm to: Paul Gibson Street: 73510 Fred Waring Drive Street: 73510 Fred Waring Drive City, State, Zip: Palm Desert, CA 92260 City, State, Zip: Palm Desert, CA 92260 Purchase Order: Purchase Order: GENERAL: Upon execution hereof by both parties, customer agrees to purchase and ACOM Solutions, Inc. (ACOM) agrees to sell the products, license, and services set out below on the following terms and conditions: Supplies Description Quantity Unit Price Extension SAC-LTR Security Check Stock w/Toner Lock 10,000 $0.035 $350 (Check stock warehoused by ACOM at no charge if not all released up front) _ (Check stock shipped in minimum shippments of 2 boxes or 5,000 sheets by request) 70-5400-0700 5400 MICR Toner Cartridge (20k pages) 2 $495 $990 This supplies agreement is required as part of qualification for Total Solution discount and FREE Design service discount. This agreement is valid if signed and faxed back by 6-15-04 Customer Loyalty Program 12.5% of annual HW Maint dollars are available as a credit towards the purchase of ACOM Laser Check Stock. Also, up to 40% off future MICR Printer purchases...accrues as 10% discount annually if ACOM MICR Printer under continual Maintenance. (So you can buy ACOM MICR printer in 4 years at 40% off). Total Contract $1,340 Please see our Total Satisfaction and FOUR YEAR MICR Performance Guarantees. ACOM: Initial CUSTOMER: Initial Corporate: 2850 E. 29th Street, Long Beach, CA 90806-2313 (800)347-3638 (562)424-7899 FAX: (562)424-8662 AS/400 Division: 3305 Breckinridge Blvd, Suite 130, Duluth, GA 30096 (800) 603-6768 (770) 279-8955 FAX: (770)279-8288 www.acnm.cnm 350 ciq L) Contract No. C22850 COM SOLUTIONS TOTAL SOLUTION AGREEMENT Fed ID No. 33-0890309 DATE: 5/27/04 Reg. Mgr. Claude Rosay Bill to: Ship to: Company: City of Palm Desert Company: City of Palm Desert Confirm to: Accounts Payable Confirm to: Paul Gibson Street: 73510 Fred Waring Drive Street: 73510 Fred Waring Drive City, State, Zip: Palm Desert, CA 92260 City, State, Zip: Palm Desert, CA 92260 Purchase Order: Purchase Order: GENERAL: Upon execution hereof by both parties, customer agrees to purchase and ACOM Solutions, Inc. (ACOM) agrees to sell the products, license, and services set out below on the following terms and conditions: Hardware Description Quantity Unit Price Extension 30-FMAX-601B Formax FD 601-BASIC Folder/Stuffer/Sealer 1 $5,695 $5,695 (Includes: on -site install, Set up to your check/direct deposit apps. Brief Training, & 90 On -Site Service Warranty) I (Local Service Agent to bill/provide on -site maintenance at $895/yr.-includes any emergency repairs, and 2-4 preventive manintenance visits annually) Freight $135 Supplies SAC-#10 Security Double window envelopes 10,000 $0.032 $320 (Guarantee Performance with Folder) This agreement is valid if signed and faxed back by 6-15-04 'All hardware orders require a 33% deposit. Total First Year $6,015 Please see our Total Satisfaction and FOUR YEAR MICR Performance Guarantees. ACOM: CUSTOMER: Initial Initial Corporate: 2850 E. 29th Street, Long Beach, CA 90806-2313 (800)347-3638 (562)424-7899 FAX: (562)424-8662 AS/400 Division: 3305 Breckinridge Blvd, Suite 130, Duluth, GA 30096 (800) 603-6768 (770) 279-8955 FAX: (770)279-8288 www.acnm.cnm TITLE: Title to all hardware, including all accessories and consumables/supplies delivered hereunder shall be clear of all liens or encumbrances and shall vest in Customer upon delivery and payment in accordance with this Agreement. LICENSE: Sale of Software hereunder, however defined, constitutes only the grant of a conditional license to Customer to use the program(s) data media, user manuals and any related materials (collectively, the "Software") on a local area network or on a single computer terminal , or in the specific configuration set out above. For a nominal fee ACOM will facilitate the transfer of Customer's Software to a different processor when the Software is under maintenance. Customer agrees to protect the Software from use, reproduction or distribution except as authorized herein. Any other application, and any transfer, sublicense or assignment is prohibited except with the express written consent of ACOM. SOFTWARE MAINTENANCE: Software maintenance provided hereunder shall be for the period and for the charges set out above from the date of installation through termination, for which Customer shall receive all enhancements and updates to the Software, and to the documentation for the Software programs included herein, without additional charge except for shipping and handling. In addition, telephone support will be provided without additional charge. Unless written notification to terminate the Software Maintenance Agreement is received by ACOM sixty (60) days prior to the end of the contract term and any extensions or renewals, the Agreement will be automatically renewed at the then applicable rate. Maintenance service will be provided on call during ACOM's normal service hours of 8:30 AM to 7:30 PM Eastem time, Monday through Thursday (Holidays excepted) and 8:30 AM to 5:30 PM Eastern time on Fridays, unless otherwise set out above. On site support will be provided at $1,500 per day plus expenses, one -day minimum. Support is provided for the current and two (2) previous versions. Telephone support for excepted services or for services not under Agreement will be provided at $165 per hour, 1 hour minimum, billed in 30 minute increments. The above rates are subject to change without notice. EXCEPTED SERVICES: Software maintenance services not covered hereunder are; recovery from total system failure; re -installation to a significantly changed host; faults found not to be related to the covered software; and such other services beyond the scope of ordinary maintenance. HARDWARE MAINTENANCE: Hardware maintenance provided hereunder shall be for the period and for the charges set out above from the date of installation through termination, for which Customer shall receive all on -site labor and parts required to maintain the equipment listed herein in operating order, and all repairs thereon resulting from normal wear and tear. Unless written notification to terminate the Hardware Maintenance Agreement is received by ACOM sixty (60) days prior to the end of the contract term and any extensions or renewals thereof, the Agreement will be automatically renewed at the then applicable rate. Use of consumables other than those provided or recommended by ACOM will void any warranties express or implied and this Maintenance Agreement. Maintenance service will be provided on call during ACOM's normal service hours of 9:00 AM to 8:00 PM Eastern time, Monday through Friday (Holidays excepted), unless otherwise set out above. Customer on -site maintenance service is provided 8:00 AM to 5:00 PM local time. Maintenance service required outside ACOM's normal service hours will be rendered on an on -call basis at ACOM's standard rates then in effect. Charges for such services will be billed separately. EXCEPTED SERVICES: Hardware maintenance services and parts do not include the periodic replacement and cleaning, the responsibility of Customer in accordance with the "Routine Maintenance" section of the Operators Manual (or equivalent). The obligations of ACOM (or its agent) hereunder specifically exclude (a) electrical work external to the equipment (b) maintenance of accessories, attachments or any other devices other than the listed equipment (c) fumishing supplies or accessories for the equipment or painting or refurbishing the equipment, or supplying materials therefor (d) repair of damage resulting from neglect or misuse by the Customer or from causes extemal to the equipment (e) repair of maintenance or modification performed by persons not authorized by ACOM (f) damage resulting from movement of the equipment from one location to another (without the supervision of ACOM personnel) and (g) labor or materials resulting from failure to provide suitable environmental conditions. PRICES -TAXES: All of the products are sold FOB warehouse, freight and insurance pre -paid for the account of the customer. Taxes of whatever nature except those taxes based on the income of ACOM, whether billed or unbilled, are for the account of the customer. Installation costs, if not expressly included above, are the responsibility of the customer. All charges hereunder are due and payable within thirty (30) days of presentation of invoice. Past due amounts are subject to interest at the lesser of one and one-half percent (1 1 /2%) per month or the maximum allowed by law. TERMINATION: Customer acknowledges that pricing afforded herein is predicated on fulfillment of the Agreement as set out. Upon default in the payment for products or services delivered hereunder, or refusal to accept such products or services when delivered or attempted to be delivered in accordance with the terms of this agreement, then there shall be due and payable to ACOM the full list price for such products and/or services set out above, in addition to such other remedies as may be afforded for breach of the terms herein set out. LIMITED WARRANTY: ACOM warrants that, when operated within the duty cycles prescribed, all products delivered hereunder shall be free from defects in material or workmanship for ninety (90) days from date of delivery. ACOM's liability pursuant to the foregoing warranty shall be limited to repairing or replacing, at its sole option, the defective product, without charge. In no event shall ACOM be liable for any direct, indirect incidental or consequential damages whatsoever arising out of the use or inability to use products or services sold hereunder. GOVERNING LAW: This Agreement shall be governed by the laws of the State of California. The parties to this Agreement waive their right to litigation and will submit any controversy or claim arising out of this Agreement to arbitration before a single arbitrator selected through the Judicial Arbitration & Mediation Services, Inc. Accepted by: Accepted by: BY: ITS: ACOM Solutions, Inc. Customer BY: DATE: ITS: DATE: 8/15/00 XEROX Network Laser Printers MICR -ENHANCED BY ACOM • Phaser 4400 • Phaser 5400 ■ N4525 --- ACOM's versatile MICR -Enhanced Laser Printers enable you to produce your own MICR Laser Checks and Forms, without using a line printer or expensive preprinted check stock. Our MICR printers help companies cut labor costs, cut check stock expenses and greatly reduce their exposure to check fraud. Here are a few features of ACOM's MICR -Enhanced Laser Printers: ■ Models print from 26 to 45 pages per minute ® Each printer is available in two models: ► MODEL ONE -- MICR Only Model ► MODEL TWO — Keylock Model with 3 positions/modes • "MICR On" — to print secure MICR documents • "MICR Of — to print non -MICR documents • "Printer Off' -- to disable all printing capabilities ■ Each printer can also be purchased with additional security options: ► Security Card — removable PCMCIA Secure-A-Fontm" card for secure storage of signatures and MICR font. ► "Secure Print" with internal hard disk and password panel -- send/spool your secure MICR documents to the intemal hard disk of your MICR printer; print jobs are only released via a front -panel -entered password. Phaser 4400 Prints 26 ppm. Phaser 5400 Pictured with 2 optional feeders. Prints 40 ppm. N4525 Pictured fully configured with 3,500 sheet input, 3,000 sheet finisher/stacker. Prints 45 ppm. A N C E Xerox Authorized Reseller 2850 East 29th Street, Long Beach, CA 90806 o TEL: 800.699.5758 a FAX: 562.492.9131 o EMAIL: sales@acom.com WEBSITE www.aoom.com SOLUTIONS 7 FO Div. of BESCORP, Inc. • Up to two fully automatic sheet feeders and two insert feeders • QuickStart one touch setup • Clamshell design for easy access • Fully automatic adjustments • Twenty pre-set fold applications • User friendly display for easy set-up • Seal and non -seal capabilities • Two counters one resettable for addition and batch counting and one non-resettable • Double document detection • Folds and inserts up to five sheets of paper • Fold types: C, V and Double Parallel • Fold and/or insert sheets, business reply envelopes and cards automatically • Multifeeding - Allows for a set number of pieces to be pulled from one feeder, then collated and inserted automatically • Folding only without inserting • Daily post mode for inserting stapled sets • OMR - Optical Mark Recognition (Available Soon) • Cabinet • Sheet Feeder for all FD 601 Models • FD400 Jogger FORMAX A Division of Bescorp, Inc. New Hampshire, USA Web Site: wvm.formax.com LOCAL DEALER: The Office Folder/Inserter Sleek and compact, the 600 Series Folder/Inserters are ideal for the office environment. A modular design with one to four feeders gives the 600 Series the flexibility to process virtually any office mailing. A centrally located control panel and easy to follow step by step instructions gives the 600 Series the ease of operation you expect and need for the office environment. Up to twenty jobs can be pre-programmed and named allowing for one touch set-up for reoccurring or frequent mailings. With the 600 Series the tedious task of folding and inserting is made easy, making more time for other valuable tasks. Six Models Available: FD 601-Basic FD 601-Advanced FD 601-Xpert FD 602-Basic FD 602-Advanced FD 602-Xpert 1 sheet feeder 1 sheet feeder and 1 insert feeder 1 sheet feeder and 2 insert feeders 2 sheet feeders 2 sheet feeders and 1 insert feeder 2 sheet feeders and 2 insert feeders Confused about MICR laser check printing? Listed below are 10 of the most frequently asked questions of ACOM with answers about MICR Laser Check Printing WHAT IS MICR? The term "MICR" (Magnetic Ink Character Recognition) refers to the MICR line of 65-character line of numbers and special characters that appear at the bottom of every check. The MICR line is grouped into four fields (from right to left) for dollar amount, On -Us (Account- Number), Transit, and auxiliary On - Us fields. These fields are used in the automated check clearing processing by financial institutions. ANSI and ABA standards apply to the MICR line data and field positioning. WHAT MAKES A MICR LASER PRINTER DIFFERENT FROM A NORMAL LASER PRINTER? Multiple standards are required by the banking industry for MICR printing: • The MICR laser printer must conform to the ANSI X.9 standards for MICR printing. • MICR laser printers are either built or general laser printers are modified and adjusted to conform to the six ABA developed standards. • Normal laser printers conform only to user readability preferences, while MICR laser printers must conform to electronic MICR durability, uniformity, numeric placement and font standards. • Special removable font cartridges and PCMCIA cards hold the fonts, company logos, signatures and other information needed to print checks. WHAT IS THE DIFFERENCE BETWEEN LASER TONER AND MICR TONER? MICR toner contains an iron oxide that permits the "bank line" information of a check to be read by electronic bank processing equipment. MICR toner is similar to standard laser printer toner, but requires a 50% to 60% iron oxide additive content to meet ANSI specifications for readability standards. WHO SETS MICR STANDARDS? The American National Standards Institute (ANSI), sets very precise standards for the dimensions, location, shape, permanence and signal strength of MICR characters. Companies whose checks do not conform to these standards may be charged fees by their bank if their checks are rejected by poor MICR quality on the check form. (ANSI Standard X9 —3, 7, 13, 18, 27 and TG/2) SHOULD I BE CONCERNED ABOUT CHECK FRAUD? Yes! According to the Chief of the FBI's Financial Institution Fraud Unit, "...the serious and growing problem of check fraud has become the crime of the 90's..." and well beyond. According to recent studies, more than 500 million checks are forged annually, with losses totaling more than $10 billion, and growing at a rate of about 2.5% annually. You pay for "fraud loss" through increased service fees with your bank and through increased prices with your vendors. You can pay significantly more if your company becomes a victim. Check fraud does not just happen to the "other guy." Businesses, both large and small, have fallen prey to fraud perpetrators. However, prevention safeguards against check fraud can be easily enacted by your firm (see ACOM's publication entitled "Check Fraud, The UCC, and You"). WHAT ARE THE COMPONENTS OF A MICR LASER CHECK SYSTEM? The essential components of a MICR Laser Check System include: • MICR laser printer that is capable of sustaining a check creation that conforms to the ANSI X.9 standards is required. These standards govem the placement of the MICR line, and stress the consistency and durability conformance that is required for the composition of the MICR font and its application on the check. • MICR toner that is designed and tested for the printer being used, is a must. All laser printers do not function alike in a MICR environment. The MICR toner must be of sufficient composition to ensure readability of the MICR line, and the printer must be capable of applying the MICR line to withstand the multiple -pass -sort - processing standard of the ABA. • Security cartridge or PCMCIA port is suggested so that the signature, logo and font information contained on these items which can be removed from the printer and safely stored in a secure environment. • Blank security -check stock is required (which is blank paper stock with security features). Security paper is fraud resistant to tampering and forgery. The paper is "engineered" with physical printing, features, and fiber composition in the document itself to create a secure check issue document. • Check -creation software is also required. The software should be: > "Easy to use" > Able to easily interface with the available hardware and financial application software of the user. ➢ Highly structured security system to control software access ➢ Equipped with post -processing features such as positive pay for bank -client fraud prevention processing. ➢ Modular with the ability to easily add new features when required. - more - 2850 East 29th Street, Long Beach, CA 90806 • TEL: 800.699.5758 • FAX: 562.492.9131 09/02 ■ EMAIL: sales a(�acom.com • WEBSITE: www.acom.com OM SOLUT IONS 9 HOW IS A CHECK PRINTED FROM BLANK SECURITY PAPER? MICR laser printing has the capability to imprint all information on the check, including the MICR line, your digitized signature, and all other variable information. The same stock of blank safety paper can be used for any number of bank accounts. The MICR printer applies the data to the check with magnetic toner that enables the "MICR line" to be read by bank processing equipment. WHAT ARE THE BENEFITS OF A MICR LASER CHECK SYSTEM? Most users cite the following as the main benefits of converting to MICR printing: ■ MICR Laser check processing provides a much higher level of security than does non -MICR laser processing on impact printer systems. ■ Cost reductions, due to the elimination of the inventory and control of pre-printed check stock, and the associated reduction in labor-intensive activities, such as check decollating, bursting, check signing and other post - processing operations. • A MICR Laser check is created in a single step process. A blank piece of security paper becomes a complete check with variable payee data, signatures and logos, bank identification, and an electronically readable MICR line. • Increased flexibility to add, change or delete new bank accounts on demand. • Decreased exposure to check fraud by adding the processing benefits of banking positive pay systems, deemed by experts to be the most effective methods for deterring check fraud. WHAT DOES ACOM SUPPLY THAT DISTINGUISHES IT FROM OTHER VENDORS? ACOM is a "Single Source" solution vendor. One call to ACOM can provide you with a complete turnkey solution. ACOM customers tell us that our "single source" approach saves them time, money and confusion, since they only have to go to one place for: • Hardware (printers and post -processing equipment) ■ Software • Installation ■ Training • Supplies ■ Tech Support Running host -resident in the Windows or IBM iSeries (AS/400) operating environments, ACOM's EZPayManager Suite is an electronic payments and MICR laser check processing solution that enables users to generate corporate payments from a single software application. Using electronically stored form templates, users can send payments electronically through the banking systems ACH network, or print checks on a MICR - enhanced secure laser printer (a single pass through the printer generates all the corporate information, logos, amounts and signatures). ACOM's EZPayManager is compatible with all financial management software systems, ranging from legacy and general business systems such as Oracle Financial Applications, and JD Edwards, to specialized vertical packages such as WLT (healthcare) and PDS (payroll). ACOM's integrated payment solutions provide unprecedented security, efficiency and control in disbursement -processing operations. Elements of ACOM's Total Solution include: • EZPayManager check -creation software; with add -on modules for: ➢ Electronic Payments and Direct Deposit (via ACH) > Electronic Remittances (via e-mail, e-fax, F-EDI, and Web Forms) ➢ Electronic Archiving of payments and remittances ➢ Check Fraud Alert — which enables you to send positive pay files electronically to your bank • MICR Laser Printer(s) • Post -processing equipment for folding and sealing • Blank security check stock (including watermarks, void pantographs, micro -printing, toner grip, and sequential numbering) • Consumables (including MICR toner engineered to the specifications of each printer, fusers, etc.) • Toll -free tech support ACOM has been in business since 1983, and currently has more than 3,000 active customers. HOW CAN I REVIEW ACOM SOFTWARE AND ACQUIRE FURTHER INFORMATION ON MICR FOR MY COMPANY? ACOM has a unique demonstration capability for prospective clients. We can arrange a remote "on-line" demonstration for you and your staff to review and evaluate our software. Via our remote communications facility you can actually review the software with your staff as it runs. Our staff personnel are "MICR experts" and can provide you with answers to other questions you may have. We can also provide you with a detailed cost justification analysis specifically for your business operation. The cost justification analysis is developed from a short survey form that is sent to you. When prepared and retumed to ACOM, the custom survey will be processed for your site. There is no charge for this service and you can determine a realistic, actual projected return of investment of implementing a MICR laser check system for your company. For more information about ACOM's solutions, visit our website at www.acom.com or contact us at: • Phone 800-699-5758 • Email sales(aiacom.com 2850 East 29th Street, Long Beach, CA 90806 M • TEL: 800.699.5758 1 FAX: 562.492.9131 01/03 • EMAIL: sales aAacom.com • WEBSITE: www.acom.com SOLUTIONS i0 Sample Customers by Industry (References on request) BANKINGJFINANCE BANK OF AMERICA BANK OF NEW YORK C. B. INTERNATIONAL CIBC COMMUNITY CREDIT UNION COUNTRYWIDE HOME LOANS FARM CREDIT BANK OF TEXAS FIRST TRUST BANK FLEET BANK HOME SAVINGS OF AMERICA IBM MID-AMERICA F.C.U. MITSUBISHI TRUST & BANK OLD NATIONAL SERVICE CORP. PFF BANK AND TRUST REDLANDS FEDERAL BANK SUN COUNTRY BANK UNIBANK VALLEY INDEPENDENT BANK WATERHOUSE NATIONAL BANK IOU-MACKENZIE EDUCATION BRADLEY UNIVERSITY CSU CHANCELLOR OFFICE CSU-LOS ANGELES CSU-NORTHRIDGE CSU-SAN MARCOS CSU-STANISLAUS COLUMBIA UNIVERSITY HEALD BUSINESS COLLEGE JOHN MARSHALL LAW SCHOOL LOYOLA UNIVERSITY, NEW ORLEANS NORTHERN ARIZONA UNIVERSITY TOURO COLLEGE UC SANTA BARBARA UNIVERSITY OF IOWA FOUNDATION UNIVERSITY OF NEBRASKA UNIVERSITY OF WINDSOR WEST ALUS-MILWAUKEE SCHOOL D. WESTMONT COLLEGE INSURANCE AFFINITY GROUP INSURANCE BRADFORD NATIONAL UFE COLORADO FARM BUREAU INSURANCE CREDIT GENERAL INSURANCE DELTA DENTAL DELTA DENTAL PLAN OF KANSAS FARMER'S MUTUAL PROTECTIVE HAZELRIGG RISK MANAGEMENT LEADER NATIONAL INSURANCE LIBERTY NORTHWEST INSURANCE MARYLAND AUTO INSURANCE FUND NORTH AMERICAN INSURANCE PHICO INSURANCE COMPANY RISK ENTERPRISE MANAGEMENT THREE RIVERS HEALTH PLAN U.S. CAPITAL INSURANCE CO UNITED COMMERCIAL TRAVELERS UNITED DENTAL CARE WEA INSURANCE YASUDA FIRE & MARINE INSURANCE ZENITH INSURANCE ZURICH-AMERICA INSURANCE PUBLIC SERVICE ARKANSAS DEPT. OF HUMAN SERVICE CENTRAL UTAH WATER CONSERVANCY CITY OF BOULDER, CO CITY OF ELGIN, IL CITY OF HURST, TX CITY OF OXFORD, MS CITY OF OXNARD, CA CITY OF RICHARDSON,TX COUNTY OF SANTA BARBARA, CA EMERGENCY ROAD SERVICE LA. COUNTY METRO TRANSIT AUTHORITY MINNESOTA STATE LOTTERY NEBRASKA FARM BUREAU TEXAS MUNICIPAL LEAGUE UNITED WAY OF KING COUNTY WASHINGTON COUNTY MANUFACTURING BERGEN BRUNSWIG BIC CORPORATION BIMBA MFG. COMPANY FOSECO HARVEY HUBBELL CARIBE, INC. INGERSOLL-DRESSER PUMP KAISER MATERIALS CORPORATION MAZDA MOTORS OF AMERICA. INC. MFA OIL COMPANY MONIER INC MONSANTO - SOLUTIA. INC. MONSANTO COMPANY MORTON INT. MORTON SALT GROUP NATIONAL AUTOMATIC SPRINKLER NEC ELECTRONICS, INC. NINTENDO OF AMERICA NUTRA SWEET KELCO COMPANY PIONEER ELECTRONICS TECHNOLOGY ROADMASTER CORPORATION SEAGRAM CLASSIC WINE COMPANY STANDARD ABRASIVES SUTTER HOME WINERY, INC. THERMO KING CORP THRIFTY OIL COMPANY YOKAHAMA TIRE DISTRIBUTION AAMCO TRANSMISSIONS, INC. ANDERSON MERCHANDISERS GOYA FOODS HANOVER FOODS HARRIS FARMS, INC. HUNT-WESSON MULTIFOODS PEPSI-COLA BOTTUNG COMPANY YOUNGS MARKET COMPANY MEDICAL BEHAVIORAL CARE DELTA HEALTH SYSTEMS DOW CORNING CANADA UMITED DOW CORNING STI FRIENDLY HILLS HEALTH CARE NTWRK ILLINOIS STATE MEDICAL SOCIETY KAISER FOUNDATION HEALTH PLAN KAISER PERMANENTE PACIFICARE SCHERING CANADA ST. JOSEPH'S HOSPITAL HOSPITALITY AMERICAN GOLF CORPORATION ARBYS, INC. COMMERCE CASINO CRACKER BARREL EDWARD J. DEBARTOLO CORP. FORTE HOTELS GOLD COAST HOTEL & CASINOS, INC. GOLDEN CORRAL CORPORATION MOTEL 6 PACIFIC THEATERS PALACE STATION RIVIERA HOTEL & CASINO SHERATON WAIKIKI HOTEL STATION CASINOS SUNSET STATION HOTEL & CASINO WYNDHAM HOTELS SERVICE GE CLIENT BUSINESS SERVICES INFLIGHT DUTY FREE SHOP, INC. JONES MOTOR GROUP PIEDMONT AIRLINES PUBLIC STORAGE. INC. TERMINEX THRIFTWAY MARKETING CORP. VOLT INFORMATION SCIENCES, INC. 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