HomeMy WebLinkAboutC25810 Website Services - Sitewire Marketspace Solutions, LLCContract No. C2
CITY OF PALM DESERT
COMMUNITY SERVICES
STAFF REPORT
REQUEST: Consideration of an agreement with Sitewire Marketspace
Solutions, LLC for website services.
DATE: September 28, 2006
Recommendation:
By Minute Motion, enter into an agreement with Sitewire Marketspace Solutions,
LLC for website services.
Executive Summary:
Sitewire provides the City of Palm Desert with website support services including
hosting, maintenance, web site promotion, and Accelera (e-mail marketing
program). Each of these services is provided for the City's three main sites: E-
Government, Tourism, and Art in Public Places. Additionally, micro sites such as
the Art of Food & Wine and the Sister Cities Golf Toumament sites are also
included under this agreement.
The monthly costs are as follows:
• Hosting: $215
• Site Promotion: $590
• Accelera: $350
• Maintenance: $1,250 for 10-hour blocks purchased as needed for
each site.
Approval of this agreement would cover costs associated with hosting, site
promotion, maintenance, hosting of Accelera, and also allow staff to purchase up
to (10) maintenance blocks as needed throughout the year. The annual cost for
Hosting, Site Promotion, and Accelera is $13,860 and the total limit for
maintenance not to exceed $12,500 for the year.
Background:
For the past five years, Sitewire has provided the City of Palm Desert with
website support services including hosting, site promotion, Accelera and
maintenance.
Contract No. C25810
Site promotion includes populating each site so that when users type relevant
search words into search engines such as Google, Yahoo, Ask Jeeves, and
others, the appropriate Palm Desert website will appear as one of the top
choices. Sitewire provides the City of Palm Desert with quarterly Search Engine
Ranking reports outlining this information. Palm Desert websites have
impressive rankings amongst the top ten search engines for selected search
words.
Accelera is a software program developed and designed by Sitewire. This feature
allows staff to send out an "e-mail blast" to people signed up in our database.
Currently, the City Clerk distributes council agenda's via this program. The Art
department sends out announcements about guided tours, and the Marketing
department blasts the Brightside newsletter each month to those who have
requested information on these topics.
Due the specific maintenance needs of each of the City's site, each individual
department (IS, Marketing, and AIPP) purchases a ten-hour block of
maintenance hours. These hours can be used at anytime to keep the websites
current, for the sections that are not self-administering.
Staff believes that Sitewire is responsive to requests and keeps abreast of the
latest technologies and website trends which are beneficial to the City of Palm
Desert. Staff recommends approval of this agreement with Sitewire in the amount
of $13,860 and an amount not to exceed $12,500 for departments to purchase
maintenance blocks as needed. Total agreement not to exceed $26,360.
Submitted By:
Kristy Kn6iding
Marketing ger
Sheila R. Gilligan
Assistant City Man
Carlos L. Ort'a
City Manager
Doug an Gelder
Dire or of Information Systems
Paul Gibson
Director of Finance
`:iTY COUNCIL ACTION:
`.?ROVED ✓ DENIED
aCEIVED OTHER
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ijERIFIED BY:
Original can File
Clerk's Office