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PALM DESERT MARKETING COMMITTEE
APPROVED MINUTES
Tuesday, February 20, 2007 — 2:00 p.m.
Administrative Conference Room
I. CALL TO ORDER
Chairwoman O'Flynn called the meeting to order at 2:00 p.m.
II. ROLL CALL
Members Present: CIr�'� COUNCIL ACTIOIv:
Norine Bowen, Vice-Charr APPROVED DENIED
Rick Darius RECEIVED_r 1 �__ OTHER —`-'—"
Emily Bird-Hrivnak MBBTING DA��'E
Ric Mandelbaum AYES. �a -D
Sara O'Flynn, Chair N�fis. �� � � Sc �' � � P
Michael Shimer AB�ENT: ���
ABSTAIN: b�G
Staff/Others Present: VERIFIED By;
Robert Spiegel, Councilmember Origina�. on File wit City Cl.erk's Office
Richard Kelly, Mayor Pro Tempore
Sheila Gilligan, Assistant City Manager
Kristy Kneiding, Marketing Manager
Piper Close, Full Gallop Marketing
Mike Osgood, Desert Willow
Lori Wimbish, Recording Secretary
III. ORAL COMMUNICATIONS
None
IV. CONSENT CALENDAR
A. MINUTES of the Meeting of JANUARY 16, 2006
Norine Bowen moved, by Minute Motion, to approve the minutes of the January 16,
2007, meeting. Motion was seconded by Ric Mandelbaum and carried 6-0.
APPROVED MINUTES
PALM DESERT MARKETING COMMITTEE FEBRUARY 20, 2007
V. NEW BUSINESS
A. BIGHORN SAMSUNG WORLD CHAMPIONSHIPS
THERESA MAGGIO, Marketing Director, and DENNIS NIGHSWANGER,
General Manager at BIGHORN Golf Club distributed the Official Championship
Program for the Samsung World Championship scheduled for October 9-15,
2007.
Ms. Maggio stated that the survey results from last year's tournament were
overwhelmingly positive. The Golf Channel and NBC have contracted to air the
Samsung World Champion again this year. Over 400 residents of BIGHORN
and their guests attended the tournament last year and were expected to attend
again this year. Total attendance was about 15,000. The Palm Desert Visitor
Center's table and display was well received by tournament guests.
Upon question by Councilmember Spiegel, Ms. Maggio responded that
BIGHORN's contracted with Samsung runs for one year at a time.
Upon question by Mr. Mandelbaum, Ms. Maggio responded that rental
equipment, transportation, public health and safety, and a greater number of
attendees each year all factor into the increase of costs associated with the
tournament.
Upon question by Ms. Bowen, Ms. Maggio responded that the City of Palm
Desert was the only sponsor for the Samsung World Championship.
Mr. Shimer moved to, by Minute Motion, approve the $175,000 sponsorship request
from BIGHORN Golf Club. Motion was seconded by Mr. Mandelbaum and carried 6-0.
B. PSDRCVA MARKETING PLAN
Kristy Kneiding gave an overview of each section of the CVA's Marketing Plan
and pointed out the various partnership opportunities within the Plan.
Upon question by Ms. O'Flynn, Ms. Kneiding discussed the progress of the
CVA's meeting planner and resource guide.
Ms. Kneiding will be attending the Travel Industry Tradeshow "Pow Wow" the
third week of April at the Anaheim Convention Center. She believed this would
be a good opportunity to learn whether these venues would be beneficial to the
City's marketing efforts. While the CVA would be promoting the Valley as a
whole, Ms. Kneiding will be distributing material specific to Palm Desert.
Ms. Gilligan stated that the CVA has improved substantially and was impressed
with the efforts put forth over the past year.
Ms. Bowen moved to, by Minute Motion, approve staff's recommendation to receive and
file information as presented. Motion was seconded by Mr. Darius and carried 6-0.
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APPROVED MINUTES
PALM DESERT MARKETING COMMITTEE FEBRUARY 20,2007
C. ADDITIONAL BRANDING EFFORTS
Ms. Kneiding reviewed the history of the City's branding efforts.
Ms. Close stated that the focus on print ads would be in Los Angeles, Orange
County, and San Diego. Television commercials will coincide with the magazine
print ads. Television and advertisements will run on KCET Los Angeles and
Orange County, Cox Cable San Diego, and Time Warner in Los Angeles. This
was a much tighter package now that Time Warner has taken over all of the
Adelphi markets, which makes it a better buy for the City.
Ms. Kneiding added that KCET audiences would travel to Palm Desert and they
meet the City's demographics.
Upon question by S1�eila Gilligan, Ms. Close responded thai ihere was some new
media buys in the Branding Program.
Upon question by Councilmember Spiegel, Ms. Kneiding responded that the
Council would not have to approve any appropriation of funds, nor was the CVA
included in the Branding Plan. The Los Angeles and Orange County drive
market was a better way to promote the City during the shoulder season. The
San Francisco, Portland, Seattle, and Chicago markets that the CVA was
targeting were focused on long-term travel and selling of packages. With regard
to tracking, she added that the print ads were coded for each magazine and she
could track visitors to the City's website.
Ms. O'Flynn was excited about the Branding Program. She expressed the desire
to discuss promotional ideas and/or create a partnership with Desert Willow
and/or the Visitor Center to work on a "Summer Savings Passport" coupon book.
Mike Osgood stated that Desert Willow partnered with Tommy Bahama's with an
offer for a free appetizer at Tommy Bahama's with a Desert Willow golf receipt.
The promotion was successful and he was certainly open to any other
promotional ideas.
Councilmember Spiegel suggested that a subcommittee be formed to brainstorm
lracking i�eas.
Mr. Mandelbaum, Ms. O'Flynn, and Mr. Darius volunteered to be part of the
subcommittee.
Mr. Mandelbaum moved to, by Minute Motion, approve the branding plan as presented
and to form a subcommittee to brainstorm tracking ideas. Motion was seconded by Ms. O'Flynn
and carried 6-0.
D. FISCAL. YEAR 2007/08 BUDGET
Ms. Kneiding gave an overview of fiscal year 2007/08 budget documents. She
said the website was three years old and may need a fresh new look. The City's
E-government site was undergoing major revisions to make it user friendly and
more informative. There was a lot of information on the tourism site that was
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APPROVED MINUTES
PALM DESERT MARKETING COMMtTTEE FEBRUARY 20, 2007
more appropriate to the E-government site so there will be a lot of reorganizing
between those two sites as well. The professional services budget went up quite
a bit because of the added funds for the public relations retainer. The majority of
printing and postage costs were associated with the mailing of the BrightSide
Newsletter.
Upon question by Councilmember Spiegel, Ms. Kneiding responded that $60,000
of the $200,000 was retained in this budget to continue the public relations
services. The remaining $140,000 was integrated into the marketing and
advertising budget. She stated that the only increase from fiscal year 2006/07
budget was the $60,000 for the public relations retainer.
The conference/seminar budget funds were not designated; however, if there
was a Public Relations Society Conference or any press trip associated with
media relations those funds would come out of that budgeted amount.
Ms. Close and Ms. Kneiding gave an overview of the budget for the 2007/08
advertising campaign.
Ms. Close stated that she reinvigorated the existing advertising campaign and it
would be presented to the Committee at its March meeting.
Ms. Kneiding stated that the Golf Cart Parade budgeted funds were moved from
the Marketing budget to the Special Events budget.
Mr. Mandelbaum moved to, by Minute Motion, approve the fiscal year 2007/08 budget as
presented. Motion was seconded by Mr. Darius and carried 6-0.
VI. OLD BUSINESS
None
VII. REPORT ON CITY COUNCIL ACTION (S)
Councilmember Spiegel discussed a Channel 2 news story related to EI Paseo.
Ms. Kneiding announced that the Council approved Kemper Sports to manage the Palm
Desert Art of Food 8 Wine event, and the coop Spot Marketing Campaign with CVA.
VIII. REPORTS AND REMARKS
A. Chair
Ms. O'Flynn reported that The Gardens concert series remains successful and
attendance was growing.
Three events will be held on the center lawn at The Gardens for Fashion Week
EI Paseo.
J Crew will be opening at The Gardens in Fall 2007.
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APPROVED MINUTES
PALM DESERT MARKETING COMMITTEE FEBRUARY 20, 2007
B. Committee Members
Ms. Bowen announced that groundbreaking for the redevelopment of Macy's
Woman's building will begin on or around May 1, 2007. The grand opening
celebration will coincide with Westfield Palm Desert's 25'h Anniversary in Fall
2008.
Michael Shimer announced his promotion to Corporate Beverage Director for
Tommy Bahama's. He will continue to oversee the operations of Tommy
Bahama's on EI Paseo. Tommy Bahama's will introduce its Tommy Bahama's
Rum on Friday, March 23`d at the "ThaYs EntertainmenY' tent during Fashion
Week EI Paseo.
Emily Bird-Hrivnak announced that the Marriott's lobby and sushi bar was
complete and open for business. It has exceeded aN numbers projected for the
lobby launch.
Mr. Osgood reported that Desert Willow Golf Resort would be featured in a
Cobra golf club commercial.
C. Staff
Ms. Kneiding reported that the Associated Press would be interviewing Pat
Conlon, Director of Energy Management, regarding the City's Energy Initiative
Program.
IX. INFORMATIONAL ITEMS
A. Visitor Information Center Activity Report
Ms. Gomez reported that an increase of visitors from February 2006 to
February 2007 was 25% and an increase in sales was 53%.
X. ADJOURNMENT
With Committee concurrence, the meeting was adjourned at 3:30 p.m.
Lori Wimbish, Recording Secretary
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