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HomeMy WebLinkAboutSUPPTL INFO - Fair Housing Rprt The City of Palm Desert Analysis of Impediments to Fair Housing Report 2407 through 2011 ��� ��° ' .� � � � � , � � Y=: � � � � � w+: iI�. �'.�.. ��R � � � .�� �IIIIII���pi WX �' '� .,..I.. Submitted By: Frankie Riddle Director of Special Programs June 2007 INDEX I. Introduction..................................................................................................... 3 II. Community Profile.................................................................................... 3 — 7 A. Population and Ethnicity Characteristics ........................................ 3 —4 B. Income Characteristics....................................................................4 - 5 C. Employment and Transportation .....................................................5 - 6 D. Housing ...........................................................................................6 - 7 III. Methodology/Statistical Findings..........................................................8 - 11 IV. Impediments to Fair Housing Choice.................................................11 - 21 A. Identification of Fair Housing Impediments by the FHCRC ........... 11 14 B. Housing Sales and Rental........................................................... 14 - 15 C. Fair Housing Audit: Sale, Rental, and Financing........................ 16 - 17 D. Public Policies and Actions. ........................................................ 17 - 19 1. Background ............................................................................. 17 2. Zoning and Land Use Ordinances..................................... 17 - 18 3. General Plan ..................................................................... 18 - 19 4. Taxation ................................................................................... 19 E. Housing Program Administrative Policies ....................................20 - 21 1. Housing Authority . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20 2. Redevelopment Agency . . . . . . . . . . . . . . . . . . . . . . . . . . . .20 3. Community Development Block Grant Program (CDBG) . . .20 - 21 4. HOME Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 5. Emergency Shelter Grants Program . . . . . . . . . . . . . . . . . .21 6. Fair Housing Outreach . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21 V. Analysis of Findings .......................................................................... 21 - 26 VI. Actions to Remedy Findings/Impediments........................................26 - 28 VII. Conclusions.........................................................................................28 - 29 VIII. Appendix....................................................................................................30 2 I. Introduction: The City of Palm Desert was incorporated on November 26, 1973, and became a Charter City on December 1, 1997, but still maintains a Council/Manager form of government. The City is located approximately 117 miles south of Los Angeles and encompasses approximately 26 square miles within the center of the Coachella Valley. The City became an Entitlement City in FY 2003/04; however, the County of Riverside had just undertaken its Analysis of Impediments to Fair Housing, which included Palm Desert. Therefore, the City was not required to undertake the Analysis of Impediments at that time. Since the City currently operates under the County of Riverside's Analysis of Impediments to Fair Housing Study (AI Study), but is required to undertake and prepare its own study this report complies with HUD's mandate. Therefore, pursuant to 24 CFR 570.904(c)(1) of the Community Development Block Grant (CDBG) regulations the City has prepared its AI Study. The purpose of this study is to determine the impediments to fair housing within the City and how the City will address those impediments. The study identifies disparities in fair housing choice in sale and rental of dwellings, the provision of housing brokerage services, the provision of financing for housing, insurance, public policies and actions, and administrative policies concerning community development and housing activities. Palm Desert endeavors to ensure that all residents of the City are treated fair and equitable in relation to fair housing choice in the rental or purchase of a unit. To that end, the City will encourage and educate residents, landlords/owners/managers, and businesses on fair housing laws and regulations and work to further fair housing on a City-wide basis. II. Community Profile: A. Population and Ethnicity Characteristics: According to the 2000 census, the population of the City was 41,155 with a median income of$48,316. The Department of Finance estimates the 2007 population for Palm Desert to be 49,752 a difference of 8,597 (approximately a 21% increase). These numbers were calculated as of January 1, 2007. Outlined within Table 1 are charts that reflect population and ethnicity of the City as given by the 2000 Census and the Department of Finance: Table 1 Ethnicity 2000 Number Percent White non-His anic 31,919 77.6 His anic of Latino of an race 7,031 17.1 Black non-His anic 446 1.0 Asian 1,036 2.5 3 Native Hawaiian/Other Pacific 34 0.1 Islander American Indian/Alaska Native 117 0.3 Other 572 1.4 Total 41,155 100 Source: 2000 Census and CHAS Table 1A and Dept.of Finance Table 2 outlines the Census Tracts that not only house the majority of the City's low to moderate-income residents, but also any concentration of minority population(s). The table is based on Census 2000 information under Total Population by Race within the noted Census Tracts: Table 2 Census Census Census Census Census Race Tract No. Tract No. Tract No. Tract No. Tract No. Total 449.11 449.13 451.06 451.07 451.08 Po ulation Total 5,909 5,802 6,138 6,661 8,234 48,186 White Alone 4,080 4,828 4,755 4,278 4,309 35,739 Black or African American Alone 73 68 43 83 87 495 American Indian and Alaska Native Alone 28 22 37 22 56 187 Asian Alone 76 130 127 188 183 1,056 Native Hawaiian and Other Pacific Islander Alone 5 2 13 13 2 40 His anic or Latino 1,038 515 800 1,369 2,400 7,031 Some other Race Alone 447 146 259 552 991 2,666 Two or More Races 162 91 104 156 206 972 Source: 2000 Census B. Income Characteristics: The median household income for the City is $48,316 as reported in the 2000 Census. Table 3 reflects income distribution as reported by the Census Bureau: Table 3 Income Distribution in the Cit of Palm Desert Household Income Total Households Percent Less than $10,000 1,413 7,3 $10,000 to$14,999 1,043 5.4 $15,000 to$19,999 961 5.0 $20,000 to$24,999 1,167 6.0 $25,000 to$29,999 1,129 5.8 $30,000 to$34,999 1,177 6.1 $35,000 to$39,999 1,276 6.6 $40,000 to$44,999 g2g 4 g $45,000 to$49,999 gp7 4 7 $50,000 to$59,999 1,905 g,g $60,000 to$74,999 1,810 9.3 $75,000 to$99,999 1,938 10.0 $100,000 to$124,999 1,263 6.5 4 $125,000 to $149,999 656 3.4 $150,000 to $199,999 g�5 4 2 $200,000 or more 982 5.1 Total Number 19,370 100 Source: 2000 Census and CHAS The above numbers indicate that approximately 10,001 households are at or below the median income level of$48,316 (income continues up to $49,999). This number is reduced to approximatety 8,166 households if estimating the number of households with incomes at or below 80 percent of the median income in the amount of$38,653 (income continues up to $39,999). C. Employment and Transportation: Employment: According to the 2000 Census there were 18,203 persons age 16 and over in the labor force. This number represents 52 percent of the Palm Desert labor force. At the other end is the unemployment rate with an average of 3.1, which fluctuated between 2.6 in December and 3.7 in July of 2000. The higher rate of unemployment could be associated with the seasonal employment due to agriculture and retail industries, which fluctuate due to the seasonal nature of each area. More recent data from the Bureau of Labor Statistics reflect the Palm Desert labor force as of March 2007 at 25,881, employment at 25,128, unemployment at 753, and unemployment rate at 2.9, which is comparable unemployment rate with the 2000 rate. Palm Desert is considered the economic HUB of the Coachella Valley. More recent numbers reflect that there are approximately 7,810 business licensed in Palm Desert out of that number 4,281 are located within the City as reported by the City's Business License Department in March 2007. However, it should be noted that these are just those with currently business licenses not unlicensed businesses/persons operating without a license as reflected by the 2000 Census. The major occupations as recorded in the 2000 Census for males and females have been separated; however, it should be noted that retail is a primary industry for both genders. The following is a breakdown of male vs. female top six (6) fields: 5 Male: Female: 1. Construction 1,194 Health Care 1,082 2. Food Service 1,141 Food Service 1,134 3. Retail Trade 1,085 Retail Trade 1,082 4. Art & Entertainment 871 Ed. Service 856 5. Professional 685 Art & Entertainment 616 6. Finance & Insurance 459 Real Estate 472 Transportation: The primary mode of transportation is the use of private vehicles. Other forms of transportation are carpool, public transportation, motorcycle, and other non-motorized forms of transport. The mean travel time to work was 19.7 minutes as reflected in the 2000 Census; however, since 2000, tremendous growth has continued to impact traffic in Palm Desert and throughout the Coachella Valley, which seems to have caused traffic to become more congested thus increasing travel time to work to approximately 30 minutes. According to the 2000 Census there are 17,037 workers 16 years of age or older traveling on our roads either to work or for other reasons; of this number, 9,017 are working outside of the home while 8,020 worked in their place of residence but more than likely utilized vehicles and roads for meetings and other business related reasons. According to Coachella Valley Association of Governments (CVAG) of the top 20 daily traffic (major streets/intersections) volumes for 2006 within the Coachella Valley Palm Desert has nine (9) of those intersections (e.g., major streets are Washington, Monterey, and Hwy 111) with the highest traffic volume. Total traffic volume of the 9 locations is 442,748. D. Housing: The City of Palm Desert takes a proactive approach to its public housing program. Palm Desert's Housing Department primary focus is to improve and increase public housing stock within the City. On the other side is the private housing stock that is owned by private citizens/businesses and has been in a growth state for the past few years. The housing data below represents 2000 Census data, 2004 and 2007 (as of January 1St of 2004 and 2007) City/County Population and Housing Estimates according to the California Department relative to private housing stock. As indicated by Table 4, there has been a continuous increase in housing construction between 2000, 2004, and 2007; however, the City along with many other California communities are experiencing a slow down/down turn in the housing market, which may impact all people especially those in the low income level or those that were barety able to finance homes. 6 Table 4 Private Housin Stock 2004 2007 Percent Housing Type 2000 (as of (as of Increase 1/1/05 1/1/07 2000 vs. 2007 Single Family Units (detached and 20,671 22,386 22,866 10.5°/a attached Multi le Famil Units 6,201 7,073 7,219 16.25% Mobile Homes and others 1,199 3,252 3,309 176% Total Units 28,021 32,711 33,394 19°/a Total Occu ied Units 19,184 22,577 23,048 20% Vacant Units (for rent, for sale, sold- 8,837 10,134 10,346 17% unoccu ied, recreational, etc. Source: Census Bureau 1990 and 2000 and Dept. of Finance As reflected above, there has been continuous growth in the residential building in Palm Desert between 10 and 16 percent between 2000 and 2007 resulting in an increase of 5,373 units. Mobile homes increased due to an annexation of two existing mobile home parks not new construction. The average household size in the United States is 2.59 while the average family size is 3.14. The average household in Palm Desert is 2.13 with an average family size of 2.69, which reflects that the statistics while slightly different are comparable. These numbers are slightly less than the averages reported for the U.S. as a whole. Table 5 reflects the median home values as related to median rents and income. As reflected, the median home price and rent has increased between 1990 and 2000, but not significantly. Whereas the median household income has experienced a 29.5 percent increase from 1990 to 2000. It should be noted that according to the Department of Finance, from 2000 to 2003, the median sales price increased to $262,140; however, according to the Coachella Valley Economic Partnership the as of September 2005 the median home price is $471,250, average rent is $901, the median income is $57,011, and median household income is $84,035 (no statistical data from the Census Bureau or Department of Finance available to verify). Table 5 1990 2000 Percent Change 1990 vs. 2000 Median Household Income $37,315 $48,316 29.5% Median Home Value $172,600 $176,400 2% Median Mobile Home Value Unavailable $59,800 N/A Median Gross Rent $696 $744 .07% Median Contract Rent $616 $661 .07% Source: Census Bureau 1990 and 2000 7 IIi. Methodology/Statistical Findings: The City used two methods of analyzing data for the Analysis of Impediments Study. The first was to review the City's General Plan, Redevelopment/ Housing's Third Five-Year Implementation Plan (FY 2004/05 through 2008/09) and Affordable Housing Strategy and Compliance Plan (addresses the City's public housing stock), Housing Element, and the Fair Housing Council of Riverside County (FHCRC) Analysis of Impediments Study. The second method used was the fair housing audit prepared by the FHCRC. The City retained the organization to research, test, and prepare the audit for this study and to assist in the identification of impediment areas. The methodology addresses the private and public sectors as well as rental and mortgage activities within the community. The first method determines if the City was addressing not only Fair Housing but Affordable Housing as well. It should be noted that in March of 2005, the City updated its General Plan and the Housing Element and specifically addressed fair and affordable housing. However, a review of the above, identified documents only reaffirmed the City's goal and desire to improve the quality of life for its residents and to eliminate discrimination not only in its public housing but also within the community. Through review of these documents staff was also able to determine areas that may need to be improved upon in order to continue with the City's goal of advancing affordable and fair housing opportunities within the community. The General Plan addresses long range planning to establish long-term goals as objectives, identifies specific areas for development, zoning and environment issues and many other areas that have an impact on the City and its residents and businesses. The Plan also addresses issues related to fair and affordable housing. The City contracted with the Fair Housing Council to address tenanUlandlord issues, disputes/complaints, and discrimination. The organizations also provide educational and training sessions for residents, landlords/owners/managers, and businesses related to fair housing laws and regulations, address anti- discrimination activities, landlord/tenant mediation, and technical and enforcement assistance. In 2007, the City contracted with the Fair Housing Council to prepare an Audit Analysis related to fair housing in Palm Desert. As part of the contract, Fair Housing conducted tests and undertook research to determine impediments to fair housing. These results are attached and used as part of this Fair Housing Analysis of Impediments Study. Later in this report is an analysis of the findings; however, listed below are the methods used and statistical findings: The Fair Housing Council selected and trained individuals specifically for this audit. These trained auditors were utilized to interview with prospective lenders and real estate/property management firms to determine if discriminatory practices would be experienced among the protected class. The auditors are 8 assigned to locations that have rental vacancies advertised to pose as home seekers to collect rental information and to determine if there exist any discriminatory practices. Differences were measured by any differential treatment that occurred, which were determined to be different given that all other factors remained similar. The volunteers who performed these audits are trained to present themselves in such a way that different treatment can only be explained by the difference in the audit characteristic. This characteristic must be one that represents a protected class by either State or Federal Fair Housing Laws. Disability, national origin and race were the characteristic used to perform the audits, which were conducted in February 2005. Auditors were selected as follows: the auditors for disability were both male and have Hispanic origin. The only difference was that the protected class auditor was disabled and used a walker while the other was able-bodied; the auditors for national origin consisted of two Asian auditors, each female, and two Hispanic, each male. The only variable was that the protected class auditors were born in another country and spoke limited English. The control auditors were born in the United States and spoke fluent English; the auditors for race were African American and Caucasian and each were female. All of the auditors that were paired off for each individual audit were of closely the same age, average looking, and given equal and acceptable credit requirements, so that any difference in treatment can only be attributed to the difference in their audit characteristic. The auditors examine each situation and record their experience in detail through the Auditor Report Form. Although there may be slight differences in treatment, actual discrimination is determined when housing accommodations or applications are withheld or misrepresented during a home seekers search for housing. Home seekers may also experience discrimination because of eligibility requirements, rules, restrictions or regulations that are unfair, unreasonable or unequally applied. While the average home seeker is rarely denied a housing unit outright, they are often given different information about rent, deposits, fees, qualifications, locations, rules, time of availability, and other factors which weigh heavily on a home seekers choice of housing. Difference in treatment of this nature is evidence of housing discrimination. The comparison of the experiences, through a study of various offerings in the cities helps assess the status of fair housing and helps diagnose discrimination, which might otherwise go unrecognized and unchecked. The report forms were analyzed to determine if there existed any difference in treatment, receptivity, information request and received, and other specific factors common to seeking housing. There are four categories utilized to determine if any differences: (1) Availability, (2) Terms and Conditions, (3) Tenant Qualifications, and (4) Courtesy/Overall Contribution. The audited sites were selected randomly within designated areas, which is more in line with actual actions taken by home seekers. (See attached City of Palm Desert Audit Analysis, 2007 for specific detailed information regarding audit.) 9 The following Table 6 is a list of City/RDA owned public housing units that were reported in the City's Five-Year Consolidated Plan. Table 6 reflects new (multi- family and single-family residences) housing units built, rehabbed, under construction, purchased, or have low interest rate loans by the RDA to build its public housing stock after those reported within the City's Five-Year Consolidated Plan (Table 5) and approved by the City Council. Once projects under construction and rehabilitated are completed, the City/RDA will have 11 housing projects within its public housing stock. The Palm Desert Housing Authority maintains a waiting list for its financial assistance programs and the housing units. Individuals and families have been on the waiting list up to two years and sometimes are on more than one waiting listing. The units are available to the very low, to low and moderate-income individuals and families. The list below reflects units that are currently available or soon to be available for occupancy. Attached is a map with the location of each property: Table 6 Palm Desert Public Housin Units No. of No. of Assistance Name: Bedrooms Units: Pro rams One Quail Place 156 — one 384 Yes multi-famil 228—two Desert Point 32-studio 64 Yes (multi-family) 26-one 6-two Neighbors Apartments 24-two 24 Yes (multi-famil Taos Palms 16-two 16 Yes multi-famil The Pueblos 15-studios 15 Yes Apartments seniors onl Las Serenas 150-one 150 Yes (seniors onl Catalina Gardens 48-studios 72 Yes seniors onl 24-one Hovely Gardens 72-two 162 Yes (multi-family) 72-three 18-four California Villas 141-one 141 Yes (formerly Country Club Estates) multi-famil ) Palm Village 36-two 36 Yes multi-famil ) Laguna Palms 4-studios 48 Yes (multi-family) 18-one 26-two Count Villa e 66-studios 66 Yes 10 multi-famil La Rocca Villas 27-one 27 Yes seniors onl Desert Rose 161- 161 Yes (single-family homes for urchase Falcon Crest 69-three 93 Yes (single-family homes 24-four for urchase Candlewood 26—one 30 Yes seniors onl ) 4-two Source: City of Palm Desert Redevelopment Agency The ethnicity breakdown for residents living within City/RDA owned properties is as follows: White — Non-Hispanic: 556, Black — Non-Hispanic: 67, American Indian/Alaska Native: 11, Hispanic 752, Asian/Pacific Islander: 46, and other 57. Given the City's ethnic makeup and the above distribution, the above numbers is a fairly proportionate representation of the ethnicity of the population. Not included in the above table is the list of single-family units and mobile homes within the community that the City/RDA either owns or has resold. The Redevelopment Agency retains 30 to 40 year covenants and retains the first right of refusal on homes purchased for resale. Properties are generally repurchased to maintain affordable housing stock. RDA does not track ethnicity relative to properties for purchase. Outlined below are various projects that include the purchase/sale of homes as part of the public housing stock: IV. Impediments to Fair Housing Choice: Identification of Impediments by Riverside County Fair Housing Council: Identification of impediments to fair housing in and of itself is not an Impediment to Fair Housing unless it creates an impediment to housing choice because of membership in a protected class. A. Discrimination Complaints Received by FHCRC: Table 10 Discrimination Com laints Fair Housing Council Annual Report Data for FY 2005/06 and 15t _ 3�d Quarter FY 2006/07 Types of Complaints Number of Complaints Breakdown Total Com laints 17 Sex Male 4 Female 13 Un-identified Sex 0 Ethnicit 11 African American 5 Latino 3 Asian Native American White g Other Income Ve Low Low 15 Moderate 2 Seniors 55+ 1 Head of Household g Other Data Rent 16 Bu Other home seeker � Com laint Cate ories Race 5 NationalOri ins Reli ion Sexual Orientation � Familial Status 3 Disabilit 3 Rumford/Unrelated 3 DFEH/HUD � � Counseled 5 Education 11 Pendin Other 2 Other Cate ories Outreach 4 Partici ants 204 Literature Disseminated 338 Walk-Ins Source: Fair Housing Council of Riverside County * All inquiries regarding landlord tenant issues are logged by the FHCRC as "complaints" and reported to the City as such on FHCRC's Client Service Data Sheets and quarterly reports. However, many complaints are actually requests for public information and/or clarification regarding landlord/tenant rights and responsibilities. Further, support of this is based on the fact that only a small percentage of inquiries appear to actually turn into cases that are either mediated or referred to an attorney for litigation. ** This category of inquiries refers to questions affecting Section 8 status and other related issues and is referred to a local housing authority or other agency. 12 *** This category of inquiries most often concerns issues related to unlawful detainer where legal help is needed. The FHCRC has a legal service referral list of lawyers and public interest law firms that can help clients with legal issues relating to landlord/tenant problems. **** The FHCRC provides mediation services between landlord/managers and tenants in an attempt to resolve disputes in cases where there is a breakdown in communications between the parties. Discrimination Complaints: Complaints relating to housing discrimination involve alleged violations of both State and Federal Fair Housing Laws as they apply to the rental and purchase of housing. Under such laws, housing consumers cannot be treated unfairly or differently based on race, skin color, religion, sex, national origin, ancestry, marital status, disability, and/or presence of minor children. When housing discrimination complaints based on one or more of these categories are received, the FHCRC investigates the complaint. If the complaint is found to be valid, the FHCRC will attempt to seek a resolution. If efforts to resolve a case are unsuccessful and the documentation appears to be weak, the case is given to the State Department of Fair Employment and Housing (DFEH) for further investigation. The Department of Housing and Urban Development (HUD) also contracts with DFEH to provide case evaluation, investigatory, and prosecutorial services for most types of fair housing complaints. This contract will allow HUD to concentrate its resources on discrimination as it relates to lending institutions, large property management projects, zoning, and the activities of various housing authorities. Table 11 below examines the eight categories of housing discrimination monitored by the FHCRC. The data presented covers complaints originating from Palm Desert for 21-month period —July 1, 2005 to March 31, 2007. Table 11 Discrimination Complaints by Classification Palm Desert: Jul 1, 2005 to March 31, 2007 Classification Race Color National Religio Age Sex *Children/ Handicap/ DFEH/ **Rumford/ Origin n Familial Disabled HUD/ Unruh(other) Status Other Total 17 5 0 0 0 1 1 3 3 3 3 Approx. %of Total 30% 0 0 0 5% 5% 15% 15°/a 15% 15% rounded u ) Source:Fair Housing Council of Riverside County * Children/Familial Status 13 *'� The Fair Employment and Housing Act, of which the Rumford Fair Housing Act is now a part, is the primary State law banning discrimination in housing accommodations. The Unruh Civil Rights Act was passed by the State Legislature to ban discrimination in all business establishments. While prohibiting the more common types of discrimination, the Unruh Act has also been interpreted to prohibit housing discrimination against children as well as on any arbitrary basis, whether or not that basis is enumerated in the Act. Table 12 outlines information relevant to the processing and resolution of discrimination complaints after they are submitted to the Fair Housing Council. Evaluation of the data is presented in quarterly increments and covers a 21-month period. A total of 19 complaints were received two were educated on rights while 17 moved forward in the process. Table 12 Discrimination Complaints Filed/Conciliated/Referred Palm Desert Jul 1, 2005 to March 31, 2007 Complaint Time Period Complaint Cases Cases Cases Referred To: Lacks *Pending Filed Counselin Conciliated Ed. &Mat. Att DFEH HUD Merit 7/05 to 9/05 5 2 1 2 10/05 to 12/05 1 1 1/06 to 3/06 3 2 1 4/06 to 6/06 1 1 7/06 to 9/06 4 3 1 10/06 to 12/06 3 3 1/07 to 3/07 0 Total 17 11 2 4 Source: Fair Housing Council of Riverside County * In general, cases that are pending include the following: those waiting for the completion of testing or the evaluation of completed testing information; those in need of additional legal documentation; and/or those waiting for additional information from HUD or DFEH. Pending cases are carried over on a month-to-month basis. B. Housing Sales and Rental: 1. Real Estate Practices Sale of Real Estate: The method of selling homes in the area is the same as other communities, which is primarily through a licensed realtor and realtors with new home development real estate offices. It should be noted that in the past few years Palm Desert has experienced tremendous growth in new construction of residential and commercial areas. The sale of homes through individual property owners and auctions is minimal. There are approximately 135 real estate offices operating within Palm Desert. This 14 number includes companies with more than one location in the City and on site real estate offices. California law requires that realtors be licensed through the California Department of Real Estate (DRE) as either a real estate agent or broker. Agents must take courses in Principles of Real Estate and pass a DRE administered test in order to become licensed. Continuing education is required with specific time periods for completion. Licenses must be renewed every four (4) years (continuing education course —mandatory 12 hours for fist renewal and 45 hours thereafter). Fair Housing is a required topic within the course and there are continuing education classes that address Fair Housing. Real Estate Agents generally join the local chapter of the California Association of Realtors. Brokers are required to take additional classes and continuing educational classes as well as take the broker's exam through DRE. The general practice is that those brokers that join the California Association of Realtors are able to utilize the Multiple Listing Service (MLS), which is provided through the Association. Utilization includes listing properties by members only. This limits participation to licensed brokers who are members and its agents. The majority of homes are listed and sold through this listing. Another general practice is that agents work and are paid on a commission basis that is paid by the seller out of the proceeds from the sale of a home. Given the real estate setup, it is accepted that in most cases the agent works for the seller even in new home developments. This is important since the interests of the buyer may not be fully protected. 2. Rental of Real Estate: Rental housing in Palm Desert is offered in several ways: through property management companies, through on-site rental offices, through real estate offices, or directly through property owners. The interest in this case is always for the property owner not the renters/tenants. In situations where a company is retained to maintain property, agents must be licensed through DRE as a property manager or broker. As such, they are required to complete education courses, which address fair housing. However, if the property owner elects to rent units, then the educational component is not present and they may not be aware of fair housing laws. Therefore, in situations such as this violations of fair housing practices could occur due to lack of knowledge, misunderstandings, or intentional acts. 15 C. Fair Housing Audit: Sale, Rental, and Financing: The City of Palm Desert retained the services of the FHCRC to conduct an audit of rental housing, real estate practices, and mortgage lending institution practices. Information provided in Section III and IV specifically addresses fair housing and the FHCRC audit. The FHCRC conducted audit testing of 11 randomly selected sites (D through F were lending institutions and J through K were real estate offices) for sales and mortgage lending institutions based on race and national origin. Audit testing of 12 randomly selected property management companies/offices related to rental housing was also conducted. See Section IV for specific details related to audit results. Home Mortqage Disclosure Act Reports: The City of Palm Desert also evaluated the Home Mortgage Disclosure Act (HMDA) Reports and Community Reinvestment Act (CRA) Public Evaluations for lenders operating in Palm Desert as of 2006 or most recent available information. From data collected in 2007 there are approximately 27 banks and 29 mortgage/loan/real estate loans/savings and loan institutions operating within Patm Desert. However, many of these institutions do not have corporate offices located within the City; therefore, the CRA and HMDA information reflects activities on either a state or county basis. The CRA rating has four categories: (1) Outstanding, (2) Satisfactory, (3) Needs Improvement, and (4) Substantial Noncompliance. Table 13 provides the total number and type of loans originated for income levels less than 50 percent up to 120 percent or more of the Riverside/San Bernardino (MSA/MD) Median (Table 13-15 reflects MSA/MD statistics). Table 14 is the HMDA results of the information provided by the Federal Financial Institution Examination Council (FFIEC) pertaining to loan type and number to those persons below the 80 percent median income. Table 13 Total Loan Origination Number and Type Income Levels: Less than 50% u to 120% or more of MSA/MD Median FHANA/FmHA Purchase Loan 4,299 Conventional Purchase Loan 134,077 Refinanced Loans 194,016 Home Im rovement Loans 24,096 Total: 356,488 Table 14 Loan Origination and Denial Rates by Type of Loan HMDA Data: Persons Below 80%of Median Income Type of Loan Total Number Number Approved No. Closed, Applications Originated Denied Not Withdrawn Received Accepted or Incom lete FHA/VA/FmHA Purchase 2,192 1,379 312 155 346 Loans Conventional Purchase 20,299 10,495 4,488 2,582 2,734 Loan 16 Refinanced Loans: 80,029 34,987 21,102 7,685 16,255 Owner-Occu ied Home Improvement 12,195 4,124 5,296 826 1,949 Loans: Owner-Occu ied Total All Owner- 114,715 50,985 31,198 11,248 21,284 Occupied Loans: Source: HMDA Report A review of HMDA data for owner-occupied loans to persons earning less than 80 percent of the median income to determine the existence of disparate lending practices based on race or other discriminatory reasons. Results reflected in Table 15: Table 15 Loan Origination and Denial Rates by Race or Other Discriminatory Reason HMDA Data: Person Below 80% of Median Income Race of Applicant Total Application Loan Origination Loan Denial Received Number Number Native American 3,607 1,556 1,119 Asian/Pacific Islander 3,388 1,506 837 , Black 5,870 2,552 1,736 His anic 33,972 20,235 9,942 White 59,517 30,309 18,423 Other 150 86 26 Joint 717 500 159 Race NotAvailable 41,160 60,832 13,621 Total: 148,381 117,576 45,863 Note: The balance of the loans not listed was withdrawn, closed, incomplete or a roved but not acce ted. Source: HMDA Reports D. Public Policies and Actions: 1. Background: A review of the City's public policy documents and related activities were undertaken as part of the Analysis of Impediments to Fair Housing. In March of 2004, the General Plan was updated and adopted, which addresses land use and other aspects related to housing, economic development, zoning, density, environmental, etc. Areas related to fair housing and potential impediments have been addressed in this document. 2. Zoning and Land Use Ordinances: The zoning ordinance is designed to accomplish objectives identified within the General Plan. To accomplish objectives that are designed to create a viable community that offers a good quality of life as well as economic benefits (e.g., good business and employment). The zoning ordinance regulates the use, location, area, and dimension of sites for development as well as many other such aspects of land use which may 17 be deemed necessary for the public peace, health, safety, and general welfare of the people living and working within the City. While the zoning ordinance may create potential impediments to fair housing, the regulations are not so restrictive as to discourage affordable housing being built. The ordinance establishes a minimum as well as a maximum structure size. The minimum living floor area, exclusive of unroofed portions and garages for a single-family detached unit is as follows: R1, PR, R2, and RE is 1,000 (lot sizes up to 10,000 square feet); R1 is 1,250 (lot size between 10,000 — 15,000 square feet); and R1 is 1,500 (lot size over 15,000 square feet). Multiple units square footage (apartments, duplexes, and condominiums): Studio units —600, one- bedroom —600, two-bedroom — 800, and three-bedroom — 1,200. The regulations themselves do not prevent affordable housing; however, they do provide for a better quality living environment. The City's Building & Safety Department regulates and enforces ADA under the Uniform Building Code (UBC) to address housing accessibility for the disabled. The City of Palm Desert also has its own Housing Department/Authority that oversees affordable housing in Palm Desert as it relates to public housing stock and works with private developers where and when possible to encourage affordable housing units be set aside within developments. The Redevelopment Agency/Housing Department does offer incentives for affordable housing through various programs such as the density bonus program for projects that commit to income restrictions and a senior overlay, which allows additional units for senior-restricted units. The increased densities vary, but have no pre-set limits, providing the greatest possible flexibility to the development community. 3. General Plan: The City's New Comprehensive General Plan was adopted March 15, 2004, which includes the Housing Element as required by California Government Code. In addition, State law contains specific requirements for the preparation and content of the Housing Etements. The Housing Element addresses description of existing housing types, condition of existing units, overcrowding, overpayment, homelessness, demand for affordable housing as well as population, relevant demographics, household, and socio-economic data. The City's Redevelopment Agency provides a wide range of services to residents. These services are designed to implement fair and affordable housing policies and procedures and to provide information concerning minority rights under existing fair housing laws. In 2001, Redevelopment implemented three new assistance programs, which are as follows: Mortgage Subsidy Program, Rental Subsidy Program, and Homebuyers 18 Program. There are also County and Federal Programs available in the City of Palm Desert such as: Section 8 Housing Assistance, Senior Home Repair Program, and First Time Homebuyers Program. In addition, there is the City owned affordable public housing stock. Also addressed are possible government constraints to the development of housing which affect the provision of affordable housing in the community. However, as outlined within this section of the Housing Element, the City has actively tried to address conditions that may have a negative impact on housing, such as rapid permit and application process system, minimal permit fees and in some cases waiver by City Council, density bonus program, development standards within the City are not over-restrictive, enforcement and continuous updating of UBC codes, and active Code Enforcement to protect renters and homeowners from issues of public health and safety. Non-Government Constraints: 1) Economic impact on affordable housing includes economic costs of land, construction, and financing, which is more of a regional issue than City; 2) Physical impact relates to the age of a home that may become a burden with more and more maintenance required for the upkeep of the home and the associated repair costs; and 3) Environmental impact relates to the City being located south of the San Andreas Fault. The City is classified as Zone III and IV for seismic activity in the UBC as such certain standards for construction are imposed. This may add to the overall costs of housing, however, are necessary for public health and safety. Special Housing Needs are also addressed. These are households with identifiable special needs, as defined by California law for which the City has planned. These groups include single parent households, farm workers, the handicapped, and the elderly. The Americans with Disabilities Act (ADA) requires that all new multi-family construction include a percentage of units accessible to the handicapped, which the Building & Safety Department requires compliance and undertakes permit review and inspections to ensure compliance. 4. Taxation: Taxes associated with construction related projects may create a potential impediment to affordable housing. However, the City has not increased its taxes or created new assessment districts that would impact affordable housing units. The City also has not implemented taxes on utilities, which some cities have done. 19 E. Housing Program Administrative Policies: 1. Housinq Authoritv: The City's Redevelopment Agency oversees the Housing Department that works in conjunction with the established Housing Authority to administer the housing program in Palm Desert. The City/RDA is regulated by the California Community Redevelopment Law as well as those Acts identified below. Responsibilities include planning strategies to meet identified needs and creation and implementation of affordable housing programs and housing projects as well as creating educational brochures, policies, agreements, etc. that pertain to fair and affordable housing and all associated laws and regulations. All required documentation is retained and processed through the department. Housing Authority is subject to Title VII of the Civil Rights Act of 1964, Title VIII of the Civil Rights Act of 1968, Executive Order 11063, the Rehabilitation Act of 1973 and Age Discrimination Act of 1973 and the HUD regulations promulgated pursuant to those laws. The Housing Department/Housing Authority is required to complete an Equal Housing Opportunity Plan. Staff is educated in the laws pertaining to affordable and fair housing. To date there have been no substantiated complaints of discrimination or other issues related to Fair Housing. 2. Redevelopment Agency: The regulations that govern redevelopment in California are contained in Part I of Division 24 of the California Health and Safety Code, Sections 33050, 33435, 33436, and 33724 and California Community Redevelopment Law. Responsibilities include planning strategies to meet identified needs and creation and implementation of affordable housing programs and housing projects as well as economic development issues. Part of the Redevelopment Agency's responsibilities included the Affordable Housing Strategy & Compliance Plan, which was approved November, 2004. This document serves as the Agency's Five Year (2004/05 to 2008/09) Implementation Plan's Housing Component and Ten Year (2004/05 to 2013/2014) Housing Compliance Plan. The Strategy serves as a blueprint for current and future Agency activities to meet its low and moderate income housing responsibilities. 3. Community Development Block Grant Program (CDBG): Under the CDBG Program the City is subject to Section Nos. 570.601 and 570.602 of the CDBG Entitlement Grant Regulations (Final Rule as published in the Federal Register: 24 CFR Part 570 [53 FR 34437; September 6, 1988)). The CDBG Entitlement Grant Regulations 20 implement the provisions of Title I of the Housing and Community Development Act of 1974. The Community Services Department is responsible for administering the CDBG Program including program/project approval and funding, program monitoring, compliance issues, reporting, creating educational brochures, policies, agreements, etc. that pertain to fair and affordable housing and other areas identified within the City's Five-Year Consolidated Plan and all associated laws, regulations, etc. to the U.S. Department of Housing and Urban Development (HUD). All required documentation is retained and processed through the department. 4. HOME Program: Not applicable. 5. Emerqencv Shelter Grants Proqram: Not applicable. However, as an Entitlement City, funding is received but not a sufficient amount to undertake a program such as an emergency shelter. Therefore, the City contributes its share of ESG funding to the County of Riverside's Continuum of Care Program. 6. Fair Housing Outreach: The City contracts with the Fair Housing Council of Riverside County (FHCRC), which distributes literature on fair housing laws to the public and businesses/persons associated with real estate and attend workshops or other events to further fair housing awareness. Services provided to the community are designed to promote awareness and knowledge of fair housing issues and laws as well as to assist in mediation of such cases. V. Analysis of Findings: General Comments: There are two separate analysis that need to take place 1) review of the City's General Plan, Housing Element, and Affordable Housing Strategy & Compliance Plan; and 2) the Fair Housing Audit Report. A review of the City's General Plan confirms that the City has accounted for low to moderate affordable housing within its developed and undeveloped areas of the City, and it does not encourage discrimination in its public housing units or within the community. Following is a summary analysis of the Rental Housing and Sales and Mortgage Lending Audit Report conducted and prepared by the Fair Housing Council of Riverside's and a review of the City reports sited above: 21 Fair Housinq Concerns and Problems The City contracted with the FHCRC for the purpose of enhancing the quality and quantity of housing services and to more affirmatively and effectively provides fair housing rights and responsibilities for all people in Palm Desert. FHCRC has been tasked with the responsibility of providing tenant/landlord complaint resolution, educating people and the business community about Fair Housing Laws and Regulations, fair housing practices, and discriminatory practices. The first activity of the agency was to undertake education and awareness activities to promote fair housing opportunities and discrimination within rental and home ownership. The City then contracted with FHCRC to undertake a Fair Housing Impediments Analysis, which included testing of apartment complexes/rentals and real estate and mortgage lending institution practices. The City will be working to address the findings of FHCRC to educate persons and businesses on fair housing laws and discrimination practices. The significant findings of these tests are provided in brief form below as well as being noted throughout the report in various tables. The City will work with FHCRC to: (1) create an education awareness program specifically designed to educate property managers/owners that rent units and real estate and mortgage institutions on the fair housing and discrimination practices; (2) increase utilization of state and federal enforcement of housing rights and development of enforcement avenues; (3) perform audits on a semi- annual to annual basis. These efforts, over time, should create a positive impact as a deterrent of unlawful acts of housing discrimination. AUD_IT_RESULTS: HOUSING RENTAL BASED ON RACE, DISABILITY, AND NATIONAL ORIGIN: The audit consisted of 12 interviews addressing the categories of disability, national origin, and race, which are within the protected classes were the characteristics used to perform the audits. The small audit sample size represents a small percentage of a protected class, but is useful in the detection of different treatment and/or information given within the housing market of the City. Trained auditors both male and female interviewed with prospective lenders and real estate/property managers to determine if any bias existed related to ethnic and national differences and disabilities as they related to reception and treatment of the person, information made available, information requested and other specific factors common to seeking housing (as noted in the Audit Analysis). 22 AUDIT RESULTS: HOME SALES AND MORTGAGE LENDING BASED ON RACE AND NATIONAL ORIGIN: Fair Housing also conducted audits within the home sales and mortgage lending area to determine if disparate treatment existed within Palm Desert institutions. Auditors visited 11 sites to determine if there existed differential treatment resulting in impediments to fair housing. Outlined below are the results of each site tested/surveyed: The audit consisted of interviews addressing the categories of disability, national origin, and race, which are within the protected classes and the characteristics used to perform the audits. The small audit sample size represents a small percentage of a protected class, but is useful in the detection of different treatment and/or information given within the housing market of the City. The trained auditors that interviewed with prospective lenders and real estate/property managers were both male and female. The audits were designed to determine if any bias existed related to ethnic and national differences and disabilities as they related to treatment/courtesy of the person, inquiries concerning auditor and/or spouse, information made available, information requested, disparaging comments, location/steering, and/or other specific factors common to seeking housing (as noted in the Audit Analysis). The following table provides a brief breakdown of the audit results and conclusions: Rental Housing Audit: Based on RACE Site No. Institution Type Auditor/Tester Class Audit Results No. 1 Rental Housing Protected Auditor: Female, No finding of differential treatment African American Control Auditor: Female, Caucasian No. 2 " " Same As Above No findin of differential treatment. No. 3 " " Same As Above N/A. Different employees saw testers on different days. As a result, differential treatment could not be determined. No. 4 " " Same As Above Testers experienced differential treatment in Availability and Courtesy/Contribution Categories in favor of the Control Tester. No differences in other categories. Conclusion: Differential treatment in favor of Control Tester. Rental Housing Audit: Based on DISABILITY No. 1 Rental Housing Protected Auditor: Female, Testers experienced differential Disabled treatment in the Availability Category in Control Auditor: Female, favor of the Control Tester. No Able-bodied differences in other categories. Conclusion: Differential treatment in 23 favor of Control Tester. No. 2 " " " " No findin of differential treatment. No. 3 " " " " No findin of differential treatment. No. 4 " " " " No findin of differential treatment. Rental Housing Audit: Based on NATIONAL ORIGIN No. 1 Rental Housing Protected Auditor: Female, Testers experienced differential Asian treatment in the Availability Categary in Control Auditor: Female, favor of the Control Tester and Caucasian Courtesy/Contribution Category in favor of the Protected Tester. No differences in other categories. Conclusion: Differential treatment in favor of Control Tester. No. 2 " " " " N/A. Unable to com lete audit. No. 3 " " Protected Auditor: Male, No finding of differential treatment. Hispanic Control Auditor: Male, Caucasian No. 4 " " " " Testers experienced differential treatment in the Availability Category in favor of the Protected Tester. No differences in other categories. Conclusion: Differential treatment in favor of Control Tester. Conclusion: Out of the 12 randomly selected sites, the following results of all audits were found: Two— N/A, six—No finding of differential treatment, and four—Differential treatment in favor of Control Tester. It should be noted that the differential treatment is an overall determination based on the category(ies) in which the Control Tester was favored over the Protected Tester. In some instances, the Protected Tester was favored over the Control Tester, while in others there was no difference. Differences detected in the Courtesy/Contribution category that related to courtesy was not used to determine differential treatment. This is a very ambiguous determination (e.g., agent could have had a bad day or experience prior to meeting tester, there could have been only a slight difference in how the agent interacted with the testers). The results of the audit reveal that there could be some discriminatory practices within the rental housing field or it could simply be a lack of knowledge of the Fair Housing Laws and Regu�ations or more practically how an agents should be consistent in their interaction (words, actions, materials, etc. with ossible tenants. Sales 8� Mortgage Lending Institution: Based on RACE No. A Lending Protected Auditor: Female, Testers experienced differential Institutions African American treatment in the following: (1) Control Auditor: Female, Treatment/Courtesy Category in favor of Caucasian the Protected Tester, (2) Inquiries in favor of the Protected Tester, (3) Loan Terms Exchange in favor of the Control Tester, and (4) Disparaging Comments— no difference. Conclusion: Differential treatment in favor of Control Tester. No. B " " " " Testers ex erienced differential 24 treatment in the following: (1) TreatmenUCourtesy Category—no difference, (2) Inquiries—unable to determine differential treatment, (3) Loan Terms Exchange—no difference, and (4) Disparaging Comments—no difference. Conclusion: No finding of differential treatment. No. C " " " " Testers experienced differential treatment in the following: Unable to determine differential treatment as testers were unable to meet with the same person. Conclusion: N/A Sites G, H, and I: Questions and audit criteria different than above sites. Information provided is the Recap of . audit. No. G " " " " Conclusion: No finding of differential treatment. No. H " " " " Conclusion: Differential treatment in favor of Control Tester. No. I " " " " Conclusion: No finding of differential treatment. Sales & Mortgage Lending Institution: Based on NATIONAL ORIGIN No. D " " Protected Auditor: Male, Testers experienced differential Japanese treatment in the following: (1) Control Auditor: Male, Treatment/Courtesy Category— no Caucasian difference, (2) Inquiries—no difference, (3) Loan Terms Exchange in favor of the Protected Tester, and (4) Disparaging Comments—no difference. Conclusion: Differential treatment in favor of Protected Tester. No. E " " " " Testers experienced differential treatment in the following: (1) Treatment/Courtesy Category in favor of the Protected Tester, (2) Inquiries- no difference, (3) Loan Terms Exchange in favor of the Protected Tester, and (4) Disparaging Comments—no difference. Conclusion: Differential treatment in favor of Protected Tester. No. F " " " " Testers experienced differential treatment in the folfowing: (1) Treatment/Courtesy Category in favor of the Protected Tester, (2) Inquiries in favor of the Protected Tester, (3) Loan Terms Exchange—no difference, and (4) Disparaging Comments— no difference. Conclusion: Differential treatment in favor of Control Tester. Sites J and K: Questions and audit 25 criteria different than above sites. Information provided is the Recap of audit. No. J " " Protected Auditor: Female, Conclusion: Differential treatment in Hispanic favor of Protected Tester. Control Auditor: Female, Caucasian No. K " " " " Conclusion: No finding of differential treatment. Conclusion: Out of the 11 randomly selected sites, the following results of all audits were found: One— N/A, four— No findings of differential treatment, three — differential treatment in favor of Control Tester, and three—differential treatment in favor of Protected Tester. Differential treatment was experienced in all categories in favor of both testers given the specific site except in the categories of Disparaging Comments. No differential treatment was detected when it came to the Disparaging Comments Category. It is apparent that education and promotion of Fair Housing Laws and Regulations is needed. However, it appears as though the differential treatment may be more from the lack of knowled e of the laws and re ulations than intentional discriminato ractices. VI. Actions to Remedy Findings/Impediments: RECOMMENDATIONS: Based on the impediments revealed in this audit, the following recommendations are suggested for Palm Desert to continue the alleviation of impediments to fair housing; some of the recommended strategies may support already existing or proposed programs within Palm Desert. These suggestions are still included to emphasize their importance. The City of Palm Desert should give added attention to the promotion of Fair Housing laws and regulations in the rental housing market. The audits noted that there was some differential treatment apparent in both the rental and sale and mortgage lending institutions. To educate and increase awareness of the discriminatory practices with emphasis on discouraging this type of practice, the City will continue to sponsor workshops and contract with the FHCRC to provide education and counseling relative to Fair Housing laws and regulations. The City will also ensure that its policies and practices are consistent with this directive. Recommendations: • In order to broaden the understanding of the diversity of cultures in these communities, more education, training, and outreach seminars regarding fair housing laws and cultural sensitivity issues should be provided to rental property owners, leasing consultants and agents as well as apartment owner associations and management companies. • In seeking a rental unit, signs should be posted at the property to let the general public know that a unit is available. There is no City Ordinance that disallows signs being posted. This is probably viewed by many as a way to keep the rental process selective and preventing others in the various protected classes from having an opportunity to partake in the 26 rental process. Rental property owners and leasing consultants should be encouraged to provide written information to all applicants which include the listings of all available housing, standard information on the terms and conditions of the application process, posting Fair Housing informational signs and providing Fair Housing literature. Additionally, more education, training, and outreach regarding fair housing laws and cultural sensitivity issues should be provided to local realtors, rental property owners, and leasing consultants and agents. • Continue to develop, expand and provide more education and outreach to housing providers, community organizations, and the general public concerning housing discrimination, fair housing laws, and services provided by the Fair Housing Council. • Outreach programs should be conducted to promote equality in rental resources for all protected classes, since there is an appearance that a selective process may be in effect to limit the number of protected class applicants. • City employees and staff involved in work related to housing should be carefully trained to understand how fair housing laws and Americans with Disability Act (ADA) applies to building codes, zoning, special use permits, and other housing issues that the audited cities have a responsibility to understand. • Audits should be conducted periodically to determine the nature, extent, and changes to housing practices throughout the City. It is recommended that additional audits be expanded to include other characteristics such as sex, sexual orientation, religion, and any other protected classes defined by law. These audits can be conducted through a contract with the Fair Housing Council of Riverside County, Inc. The City of Palm Desert will continue to work with the FHCRC to educate individuals, businesses, and residents of Fair Housing Laws through such programs as: • FHCRC continued education campaign (e.g., education, training, workshops, brochures, outreach seminars, attendance at business association, and HOA meetings, etc.) regarding fair housing and culturally sensitive issues to all within the housing rental, sales and mortgage lending institutions as well as employees of the City that deal with housing. • Rental property owners, managers, and realtors should be encouraged to provide written information to all applicants which include standard information on housing complex, unit details, listing of available units, costs, conditions of application process, etc. for distribution to potential tenants as well as posting and distributing fair housing information. • Enforcement of Housing Element. • City education program through articles in the BrightSide Newsletter • Annual FHCRC testing to monitor discrimination and other fair housing issues. 27 • Develop a program to educate and resolve the problems uncovered in the audit specifically targeting those in the property management, real state, and mortgage lending industry. • Continual annual audits or not less than every two years. Audits will determine the nature, extent, and changes and possibly other characteristics such as religion, sexual orientation, and other protected classes to housing discrimination throughout the City. • Continue to develop, expand, and provide more education and outreach to housing providers, community organizations, and the general public requesting housing discrimination, fair housing laws, and services. VII. Conclusions: A. Goal: The City is dedicated to eliminating, to the extent possible, discrimination and other impediments to further fair housing and to create equal housing opportunities within Palm Desert. The City will work closely with the Fair Housing Council of Riverside County to continue educating people and businesses of fair housing laws and regulations and discriminatory practices. The Fair Housing Council will provide training and technical assistance, workshops, creation and distribution of educational materials, participation in business association meetings, process and resolving discrimination and tenant/landlord complaints, testing, etc. to further fair housing within Palm Desert. These efforts will be undertaken to enforce laws and regulations of California State Department of Fair Employment and Housing and HUD. To continue to educate and enforce fair housing opportunities the City will continue to contract with FHCRC and/or an agency that provides similar services through the CDBG Program. Fair Housinq Impediment Analvsis: The audit findings of the rental housing and sales and mortgage lending institutions revealed that in the protected categories of Race, Disability, and National Origin there was differential treatment at some sites both in favor of the protected tester and in some cases the control tester. Overall, the audits found that there was differential treatment there is not widespread discriminatory practices within Palm Desert. Given the findings and as outlined within the audit report pertaining to rental housing, it appears that information concerning the number, type and location of available units for rent, as well as the types of comments, courtesies, and materials offered to prospective tenants are areas most in need of consideration for apartment managers and leasing agents. As for the sales and mortgage lending institutions, it appears as though type, criteria, and guidelines of loans available, educating potential mortgagees of the pros and cons of each loan option, treat everyone the same and in a consistent manner, provide the same verbal and non-verbal (e.g., 28 materials) information to all potential home buyers, when showing properties base it on information asked and answered from client, which should eliminate the appearance of steering. Public Policv and Practices: B. Executive Summary of Findinqs/Impediments: Illegal discrimination is not always overt and can be difficult to prove. The mere filing of a complaint alleging housing discrimination neither proves nor disproves allegations of discrimination. It is accept that when large numbers of the same type of complaints are received over a measured period of time, and by more than one agency, it is reasonable to assume that a problem exists. This report reflects that testing of the mortgage lending institutions indicates that differential treatment based on race is occurring. While there did appear to be some differential treatment in the rental section, it appeared to be more prevalent in the mortgage institutions. The results of the Fair Housing Audit tend to coincide with and lend support to the aforementioned assertion that the complaints filed with FHCRC may be indicators of a housing discrimination problem, even though each complaint ultimately must be validated on its own merits. In short, an evaluation of data contained in this report suggests that while not widespread housing discrimination does exist in Palm Desert, in subtle and not so subtle forms. The FHCRC received 17 discrimination complaints and 419 tenant/landlord complaints, which reflects that additional education and outreach is needed to educate persons/companies within the rental industry as well as in the mortgage/lending institutions. The City will continue to contract with FHCRC to undertake annual testing to monitor progress in fair housing as well as impediments. These updates will keep the City informed of what is occurring in the community and allow focus on areas of need. This information will also assist the City in developing a plan of action to target businesses with findings of differential treatment in the rental housing and mortgage/lending institutions within Palm Desert. As for public policy, the City will continue to review its zoning practices, general plan implementation, public housing, taxation/fees, etc. to ensure that it is following Fair Housing Laws and Regulations. As noted in the Public Policies and Actions Section, the City are areas that reflect the City has is aware of its impact on the community and those within the protected classes and make decisions that hopefully will benefit or not discriminate against those within the protected classes. 29 Appendix 1. Data for Audit Testing for Sales and Mortgage Lending Based on Race and National Origin in Palm Desert, 2007 2. City of Palm Desert Audit Analysis 2007 Race, Disability, and National Origin 3. Fair Housing Council of Riverside Quarterly Reports 4. General Plan 5. Palm Desert Redevelopment Agency Housing Element 6. Federal Financial Institutions Examination Council regarding CRA and MHDA webpage, https�//cdr.ffiec.qov/CDR/ 30