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HomeMy WebLinkAboutINFO RPRT - Branding PlanCITY OF PALM DESERT COMMUNITY SERVICES STAFF REPORT REQUEST: Receive and file informational report regarding Branding Plan. DATE: March 8, 2007 CONTENT: Branding Budget; February Marketing Meeting Minutes Recommendation: By Minute Motion, receive and file informational report and media plan for expenditures of the $200,000 allocated for "Branding" included in the 2006/07 budget. Report: Along with this year's budget, City Council designated $200,000 additional marketing dollars for branding Palm Desert. While all marketing efforts strive to develop a cohesive brand for Palm Desert and promote the City, staff was directed to bring back a program that furthered the existing campaign. Upon staff recommendation, last November Council approved a $60,000 contract with Nancy J. Friedman Public Relations. Public Relations is an important component to a successful marketing program and Palm Desert had not previously pursued this avenue. This was the first step in furthering the existing marketing efforts. In addition to PR, staff is implementing a more concentrated print and television campaign targeting the southern California market. The focus is on high -end magazines and cable companies that will increase the City's reach and frequency in Los Angeles, Orange County, and San Diego areas. Attached please find the budget and media schedule for this special marketing allocation. The Marketing Committee approved the plan as presented with the additional direction of forming a subcommittee to review opportunities for tracking the p •motions. Submitted By: Kristy Kndding Marketing Manager Approv Carlos L. Ort City Manager Sheila R. illigan OUNc..IL ACT IoN;Assistant City Manage, DENIED . T.-V .,. Elkin" ,9 OTHER atanartyt guy OC � Q O a ✓ � O 0 0 0 Cl) co 0 d� JauJe/A awi j as algea Xoa 3O/dl enea X00 m o 0 r C) O 0 Cl)) D o cT ca N N S 7' D) CD ID a) N. CD C 0 h.)W 13. ID In W O to 01 Ci1 IJ O CA W O " CI N O CO tr1 �� CDp W O O W O O N O O O O O O-t ID 01 O O O 0 0 0 0 0 0 O O O A -4 0 0 000`00Z$ sielloa 61.1ipuea8 PRELIMINARY MINUTES PALM DESERT MARKETING COMMITTEE FEBRUARY 20, 2007 C. ADDITIONAL BRANDING EFFORTS Ms. Kneiding reviewed the history of the City's branding efforts. Ms. Close stated that the focus on print ads would be in Los Angeles, Orange County, and San Diego. Television commercials will coincide with the magazine print ads. Television and advertisements will run on KCET Los Angeles and Orange County, Cox Cable San Diego, and Time Warner in Los Angeles. This was a much tighter package now that Time Warner has taken over all of the Adelphi markets, which makes it a better buy for the City. Ms. Kneiding added that KCET audiences would travel to Palm Desert and they meet the City's demographics. Upon question by Sheila Gilligan, Ms. Close responded that there was some new media buys in the Branding Program. Upon question by Councilmember Spiegel, Ms. Kneiding responded that the Council would not have to approve any appropriation of funds, nor was the CVA included in the Branding Plan. The Los Angeles and Orange County drive market was a better way to promote the City during the shoulder season. The San Francisco, Portland, Seattle, and Chicago markets that the CVA was targeting were focused on long-term travel and selling of packages. With regard to tracking, she added that the print ads were coded for each magazine and she could track visitors to the City's website. Ms. O'Flynn was excited about the Branding Program. She expressed the desire to discuss promotional ideas and/or create a partnership with Desert Willow and/or the Visitor Center to work on a "Summer Savings Passport" coupon book. Mike Osgood stated that Desert Willow partnered with Tommy Bahama's with an offer for a free appetizer at Tommy Bahama's with a Desert Willow golf receipt. The promotion was successful and he was certainly open to any other promotional ideas. Councilmember Spiegel suggested that a subcommittee be formed to brainstorm tracking ideas. Mr. Mandelbaum, Ms. O'Flynn, and Mr. Darius volunteered to be part of the subcommittee. Mr. Mandelbaum moved to, by Minute Motion, approve the branding plan as presented and to form a subcommittee to brainstorm promotional ideas. Motion was seconded by Ms. O'Flynn and carried 6-0. D. FISCAL YEAR 2007/08 BUDGET Ms. Kneiding gave an overview of fiscal year 2007/08 budget documents. She said the website was three years old and may need a fresh new look. The City's E-government site was undergoing major revisions to make it user friendly and more informative. There was a lot of information on the tourism site that was 3