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Home My WebLink AboutOut-of-State Travel - Basic Network Analysis � � CITY COUNCIL ACTIO�: �1PPROVBD DENIE� ��I�BD OTHER �`—" CITY OF PALM D�� DA�rE AY�s: �-��-� _� F�r��s�, e� � �� STAFF REPORI�QOES: �� ABSENT: ,�(_� Finance Departrr��TAZN, ��n� ________ �7ERIFIED By; �� r� �xzginal on F�.�.e Witl� City Clerk's �f REQUEST: APPROVE OUT-OF-STATE TRAVEL FOR DIRECTOR OF INFORMATION SYSTEMS TO ATTEND THE BASIC NETWORK ANALYSIS USING THE OBSERVER ANALYZER 2-DAY CLASS IN PHOENIX, ARIZONA. SUBMITTED BY: DOUG VAN GELDER, DIRECTOR OF INFORMATION SYSTEMS DATE: MARCH 13, 2008 CONTENTS: SEMINAR DESCRIPTION Request: By Minute motion, approve out-of-state travel for the Director of Information Systems to attend the Basic Network Analysis using the Observer Analyzer in Phoenix, Arizona, April 14-15, 2008. Backqround: It is necessary for the Director of Information Systems to stay informed on the most current software and hardware available. The 2-day course costs $1,295 and covers the basic network management skills using a network analyzer. This course will show how to effectively troubleshoot, maintain, optimize, and monitor network traffic along with being able to recognize different problems within a network. The network analyzer helps discover where problems exist and implement solutions. This information would be very beneficial for the Director of Information Systems to help prevent and troubleshoot problems within the City's network should there be any. Total costs approximating $1,700 including $400 for hotel expense are available in Account No. 110-4190-415-3120. Staff recommends that City Council, by Minute motion, approve out-of-state travel for the Director of Information Systems to attend the Basic Network Analysis using the Observer Analyzer in Phoenix, Arizona, April 14-15, 2008. Su � ed by: Doug Va elder, Director of Information Systems Approved by: Paul . Gibson, Director of Finance Carlos L. Orte a City Manager DVG: cat NI University � ' 10701 Red Circle Drive, Minnetonka, MN 55343 ■ U N I V E R S I T Y REGISTRATION PROCESS �� Step 1: Read the"Terms"and"Cancellation Policy" Step 2: Complete registration form Step 3: Fax or e-mail registration form to Network Instruments, LLC N E T W 0 R K� (PLEASE INCLUDE A HARD COPY OF THE PURCHASE ORDER SHOULD THIS INSTRUMENTS BE YOUR FORM OF PAYMENT) Fax Number: 952-358-3801 E-mail Contact: training@networkinstruments.com Terms � � ' • � • ' • There are a limited number of seats available per class,so be sure to Name/Department: Doug Van Gelder ""No Shipment Required"* register as soon as possible.Students must bring their own laptop-they Company: City of Palm Desert will not be provided. Confirmation for registration will be Address: 73510 Fred Waring Dr provided via e-mail to the contact TU710N PREPAYMENT IS REQUIRED in the"Student Information" section � —you will be placed on a waiting list City: palm Desert State: CA Zip: 92260 listed below i until your payment is received by Phone: (760)346-0611 X-353 Network Instruments. Once this registration form has been completed and submitted along with • � � � your payment,you will receive a Course Name Location Date Cost Confirmation of Registration"e-mail from Network Instruments that wili TR01 —Basic Network Analysis using the Phoenix, AZ Apr 14-15 $1,295 guarantee your reservation. ObServer�?Anal zer We recommend that students not TR02—TCP/IP Network Analysis using the make travel arrangements until Observef Anal zer they receive the'�Confirmation of TR30—Security Training using the Observer Analyzer Registration' e-mail from Network Instruments,which includes TR10—Wireless Network Analysis using the directions and lodging information. Observef Analyzer Travel arrangements are the studenYs responsibility and Network Instruments, � • ' • . . . - . . � - . _..-. . . c`` LLC assumes no liability for any _ � � � _ , �� cancellation fees that may be incurred. Name: Doug Van Gelder Title: Cancellation Policy Company: City of Palm Desert Telephone: (760) 346-0611 X-353 To avoid incurring cancellation penalties, please cancel or reschedule Address: 73510 Fred Waring Dr Fax: (760) 341-4564 � (in writing)30 working days prior to � the start date of the course you are City: Palm Desert E-mail Address: attending. dvangelder@ci.palm-desert.ca.us State: CA Zip: 92260 Students who cancel or reschedule any How did you hear about us? t�me after the 30 day period, including on tne first day of class or after the first ❑ Dealer � E-mail ❑ Newsletter ❑ Postcard ❑Word of Mouth ❑ Reseller ❑ Other ! day of class,will be charged the full What size shirt do you need? ❑ Medium ❑ Large � XL ❑ 2XL ❑ 3XL course fee. Network Instruments may elect to cancel or reschedule a course at any time.Should this event e � � � � - �- o . � occur, Network Instruments would '" either refund the course fee or apply Credit Card lease"X"card t e Check Purchase Order your payment to the same course at a Visa ❑ Check Enclosed For$ *** Include Hard Co ""' future training session. Mastercard ❑ Check#: Purchase Order#: questions7 American Ex ress ❑ Contact us at 952-358-3800 or Card#: � 1-800-526-7919 Ex iration Date: training@networkinstruments.com Name of Cardholder: ' www.networkinstruments.com ''** We also offer on-site training courses —simply call us for a quote '`'"` I�I i?niversity - "TRO1 I'age 1 of 1 �NETINORK� About Us Contect Us Sitemep International Sites ' � �INSTROMENTS � _ _ -- ___. - - - Frcaart� ► Technelegles ► Do�ynloatls ► Purchasing ► Support ► Nl Unlverslty ► PaKners ► Company ► TR01 -Basic Network Analysis using the Observer0 Analyzer This 2 day course is designed to teach students solid,basic network management skills using a network analyzer.This class also provides a logical troubleshooting approach to capturing and analyzing data frames.With this knowledge,students can effectively troubleshoot,maintain,optimize and monitor network traffic. Key Benefits •Quickly develop your Network Analysis skills using the Observer analyzer •Increase your company's productivity by proactively identifying network problems 2 Days,$1295 Objective: Learn to use a network analyzer to discover where problems exist and implement solutions.Be familiar with and understand Ethernet specifications, principles, and physical layer components. Be able to recognize differences between problems in the network and problems in higher-layer processes. Determine a solid approach for troubleshooting Ethernet by understanding the concepts that define the Ethernet environment.Understand how to use a network analyzer in switched, Fast Ethernet,and Gigabit Ethemet environments Course Agenda-Day 1 •Protocol analyzers(Types,Differences, How they work,OSI Model) •Getting Started(Menus,Screens, HELP,Options) •Capturing network traffic(Selecting source,Configuring Capture buffer) •Expert system(What is Expert?,Architecture) •Capturing in Expert mode(Details of Expert windows, Expert HELP) •Expert data •Viewing frames(Using windows,Searching for frames, Names tables) •Applications(Response time,Determining Efficiency) •Filters(Display and Capture filters,Offset filters, Frame slicing) •Saving(Trace files,Screen data) •Triggers(Enabling and setting triggers to start/stop capture) •Techniques(Troubleshooting, Baselining, Typical problems) •Advanced functions(Configuring Expert Thresholds,Traffic Monitoring) Course Agenda-Day 2 •802.3 and Version 2 Ethernet •Manchester signal encoding •Ethernet frame formats •Frame type interoperability •Analyzer configurations for Ethernet •Function of MAC and physical layers in frame transmission and reception •Physical and Data Link layers(CSMA/CD,Collision detection, Repeaters and Hubs) •Concentrators and Category 5 Cabling • 10BASE-T, 108ASE-2. 10BASE-5, 100BASE-T, 1000BASE-T •Fast Ethernet Back Pressure and Gigabit Ethernet Pause Frames •Auto Negotiation •Timing specifications(Collision domains,Propagation speed,5-4-3 rule} •Troubleshooting methods(Propagation delay, Retransmissions) •Legitimate vs late collisions,Signal reflection,Electrical noise, Hardware problems •Hub jam. Frame corruption, Fast Ethernet Collisions •Protocol Functions,Addressing Functions,Logical Link Layer Control •Bridging/Switching Functions-Impact on Network Design •802.1 Spanning Tree Algorithm •Routers �� _� l�'�.' I \`11:�111 �_. METWORII wsn�HEns NETWORK INSTRUMENTS UNIVERSITY'"" . � .. �. .. .. .:... ....... '",�r:;a:.t: t��rn�i�:i::�r•.�,i;�y �ir��ur.+'.. -;i;. http:!/��.n�tworkinstrumcnts.com/training/tr0l.html 2/14/2U08 Training 2008 Page 1 of 1 �NETWORK� About Us Co�tect Ue Sitemap International Sites ' w IMSTRUMEIiTS �. �r;;c..ctr � tecrnoiegies � Do�snioaas � Purchasir� � Suppott � nfl University ► Partners � Company � PHOENIX-Classes 2008 TROt -Apnl 14-15 oas�c Etherna;i roubleshoouny us�ng Observer TR02-April 16-17 .:Pi��" ��5�-`T�F:IF rro�biesr.uoung us�ng Observer Training will be held at: Hdton Phoenix Airport 2435 South 47th Street Phoen�x.AZ 85034 Phone 480-894-1600 MeeUng Room Hoho.Kam Foyer Class Starts:8 30 AM Class E�ds:4 30 PM Airports: PHOENIX SKY HARBOR INTERNATIONAL-PHX Closest hotel on the south side of the Airport Complimentary 24-hour shuttle service provides pickup within minutes.If driving,exit the Airport east to Route 153(south) Dnve south approximately 1/2 mile to University Drive Turn left(east)and drive 1/4 mile to 47th Place.Turn left;the hotel is approximately 2 blocks north on the left side of the street Parking: Complimentary on-site parking FuRher training details wdl be provided with registration. If you have any questions at all,please let us hear from you. , i;ry�.li8h: NETWORK INSTRUMENTS UNIVERSITY 952-358-3818 Download Rec�istration Form http://��vw.net�vorkinstruments.com/training/PHOENIX_2008.html 2/25/2008