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PALM DESERT
PALM DESERT MARKETING COMMITTEE
APPROVED MINUTES
Tuesday, January 26, 2010 - 2:00 p.m.
Administrative Conference Room
I. CALL TO ORDER
Sara O'Flynn called the meeting to order at 2:00 p.m.
II. ROLL CALL
Members Present:
Sara O'Flynn, Chair
Emily Bird-Hrivnak, Vice Chair
Lee Morcus
Kimberly Bowers
Stephanie Loog
Marlane Wolf
Michael Shimer
Members Absent:
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Staff/Others Present: ABSTAIN:
Robert Spiegel, Councilmember VERIFIED
Justin McCarthy, Assistant City Manager Original on
Kristy Kneiding, Marketing Manager
Donna Gomez, Visitor Center Manager
David Hermann, Management Analyst
Ruth Ann Moore, Economic Development Manager
Piper Close, Full Gallop Marketing
Jane Stanley, Recording Secretary
III. ORAL COMMUNICATIONS
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City Clerk Rachelle Klassen swore in the three new members of the Marketing
Committee: Stephanie Loog, Marlane Wolf, and Kimberly Bowers.
IV. CONSENT CALENDAR
A. MINUTES OF THE MEETINGS OF DECEMBER 15, 2009.
Michael Shimer moved, by Minute Motion, to approve the minutes of the December 15,
2009, meeting as presented. Motion was seconded by Lee Morcus and carried 4-0. New
Committee members abstained because they were not present at the December 15
meeting.
APPROVED MINUTES
PALM DESERT MARKETING COMMITTEE JANUARY 26, 2010
V. CONTINUED BUSINESS
A. SELECTION OF COMMITTEE CHAIR AND VICE CHAIR
Michael Shimer moved, by Minute Motion, to continue having Sara O'Flynn serve as
Chair and Emily Bird-Hrivnak as Vice Chair. Motion was seconded by Lee Morcus and
carried by unanimous vote.
VI. NEW BUSINESS
A. MID -YEAR BUDGET UPDATE
Ms. Kneiding explained the areas of the budget that had been identified for cost
savings at the upcoming mid -year budget review. The total of identified savings is
$160,775.
Councilmember Spiegel explained to the new members that because the City
was experiencing a reduction in general fund revenues, all City departments
have identified areas for savings and cuts.
Upon question by Mr. Morcus, Justin McCarthy estimated there could be a five
percent cut, but staff would have a better idea after fourth quarter sales tax
numbers are reported at the end of February. City departments have been
directed to act as if the cuts are approved.
Stephanie Loog suggested a possible area for cost savings would be to have the
monthly BrightSide newsletter posted on the website instead of printing and
mailing it.
Ms. Kneiding said that the post office has strict regulations for the bulk mail rate.
Also, there were no July and August editions last year, which saved money.
Mr. McCarthy said this issue has been discussed before. The concern is that the
BrightSide is a primary communication tool for Palm Desert residents. He asked
Ms. Kneiding to put together an option package to get an idea of price points for
printing and mailing.
Mr. Spiegel reported that the Marketing Committee will have an opportunity to
review next year's budget prior to it coming before the Council.
Ms. Kneiding thanked Ms. Loog for the suggestion. With next year's budget
coming soon, she would appreciate any ideas or input from the Committee by the
next meeting.
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APPROVED MINUTES
PALM DESERT MARKETING COMMITTEE JANUARY 26, 2010
Lee Morcus moved, by Minute Motion, to receive and file the Mid -Year Budget Update.
Motion was seconded by Sara O'Flynn and carried 7-0.
B. PALM SPRINGS DESERT RESORTS COMMUNITIES CONVENTION AND
VISITORS AUTHORITY OUTLINE
Ms. Kneiding presented a report she had generated outlining the CVA's structure,
marketing, and sales efforts to bring convention and group business to the Coachella
Valley. Palm Desert is currently a member of the CVA but not the organization's
Business Improvement District (BID).
Mr. Morcus is Chairman of the Hospitality Industry Business Council (HIBC). He
reported how the CVA is operating at a more efficient and more effective level than
in previous years. Teams are building programs, strategies, tactics and budgets to
bring more travelers to the Valley with the goal of generating sustainable, vital, year-
round economic growth and stability, not just tourism dollars.
Mr. Spiegel explained to the new members how the BID works. If Palm Desert were
to join the BID, CVA dues would be reduced and there would be more money
available for the City's general fund.
Ms. Loog asked if there was a plan to bring more direct flights to the Palm Springs
Airport.
Discussion ensued about the airport and flights.
Ms. Kneiding said she would research the cooperative marketing opportunities
available with the CVA. She also said she would obtain the CVA 2009 annual report
for the Committee members.
Sara O'Flynn moved, by Minute Motion, to receive and file the Palm Springs Resorts
Communities Convention and Visitors Authority Outline. Motion was seconded by Lee
Morcus and carried 7-0.
VII. INFORMATIONAL ITEMS
A. VISITOR CENTER REPORT
Donna Gomez explained the report and mentioned that sales activity has
increased and January visitor numbers are very good.
B. ADVERTISING DEMOGRAPHICS
Ms. Kneiding explained that the presented spreadsheet summarizes general
information about print media, where we advertise, and the demographics
associated with that media. The older demographics are targeted in print,
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APPROVED MINUTES
PALM DESERT MARKETING COMMITTEE JANUARY 26, 2010
whereas the younger people are reached online. It is interesting to note that New
York, Illinois, Texas and the UK always show up as a top market even though we
don't do any paid advertising there. If marketing dollars become available, these
markets would be good to advertise in.
WestJet Airlines out of Calgary, Canada, will have year-round service to Palm
Springs. As a result, the Valley will be tied to any airline that has Calgary as a
hub.
C. DISCOUNT DINING PROGRAM UPDATE
Ms. Gomez reported that the program involving 38 Palm Desert restaurants has
been well received. Approximately 6,000 coupons have been distributed. She
will meet with the restaurant owners next week to discuss the results and get
their input for possible future promotions.
Mr. Spiegel mentioned that May/June would be a possible time for another
promotion.
Justin McCarthy credited Mr. Spiegel for presenting the idea for this promotion.
VIII. REPORTS AND REMARKS
A. Chair
Ms. O'Flynn indicated that The Gardens experienced an increase in sales for
November/December. She also mentioned several future store openings. The
Gardens will host the CVA's FAM tour on February sixth in connection with
Restaurant Week in June. The Gardens is also teaming with The Living Desert to
host a "Wild Bunch" event on February seventh. The concert series to benefit 12
local charities will begin on Saturday upcoming.
B. Committee Members
Ms. Bird Hrivnak reported that "The Real Housewives of Orange County" filmed at
the Marriott Desert Springs and the episode will be airing on February 4th. Athleta,
high -end women's sports apparel, will be having a photo shoot that will be featured
on the Banana Republic website.
Michael Shimer commented that it could be beneficial to have the discount dining
program during Restaurant Week because many restaurants would not be able to be
involved in Restaurant Week.
Kimberly Bowers reported on the February 24th event called "Brew at the Zoo",
which will target a younger audience and teams with local restaurants. Visitation at
the zoo is down about 10%, but group sales are up 25% over last year. The
Children's Discovery Center will be opening fall 2010.
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APPROVED MINUTES
PALM DESERT MARKETING COMMITTEE JANUARY 26, 2010
Stephanie Loog forecasted more foreclosures and REO's on the horizon, but there is
also a lot of purchasing activity as well. She manages the Bank of America offices
located in the former Countrywide building on Highway 111 between Monterey and
San Pablo.
Marlane Wolf said that market research activity took a nosedive in 2009, and many
companies put a freeze on business travel.
Mr. Morcus stated that with the current economy, corporate travel is no longer
viewed as a necessity; it is now a discretionary expense. The Federal government
has also discouraged travel. Businesses have to make tough decisions because of
these challenges.
C. Staff
Ruth Ann Moore reported that on El Paseo 15-18 businesses have opened. Third
Corner Wine shop and Bistro is under construction in the former Palomino site and
should be opening in the April -May timeframe.
Ms. Moore oversees various special events in the City as well as the El Paseo
Business Improvement District. She mentioned several upcoming events including
Fashion Week.
IX. REPORTS FROM CITY COUNCIL LIAISONS
Mr. Spiegel informed the Committee that Council recently approved allowing Circus
Vargas at the Westfield Mall. Even though the circus has been coming to the Valley
for years, this is the first time it has been in Palm Desert.
X. ADJOURNMENT
The meeting adjourned at 3:40 p.m.
Jage Stanley, Recofding Secretary
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