HomeMy WebLinkAboutSuppmtl Info Rcvd after 11/12/10 - C30330November 9, 2010
City of Palm Desert
John M. Woulmuth, City Manager
73-510 Fred Waring Drive
Palm Desert, CA 92260
CERTIFIED MAIL
E-MAIL
RE: Desert Willow Resort — Uniform RFP
Dear Mr. John M. Wohlmuth:
yrARAMARK
Uniform Services
My name is Victor Becerra, the District Operations Manager for Aramark
Uniform Services in the Coachella Valley based in Thousand Palms. I have been with
Aramark for 11 years and have been working in the Coachella Valley since September
2009. Aramark Uniform Services is a division of Aramark Corporation in Philadelphia.
Aramark is recognized as one of the "World's Most Ethical Companies" by the
Ethisphere Institute, as the industry leader in FORTUNE magazine's "World's Most
Admired Companies," and as one of America's Largest Private Companies by both
FORTUNE and Forbes magazines. Aramark strongly prides itself on the community
partnerships and its mission to work with, and give back to our communities.
r
I write this letter with urgent attention in hopes of resolution to an RFP that closed
on November 8, 2010. Aramark has provided Desert Willow Golf Resort uniform service
since 2003. On April 6, 2010 I met with Richard Mogensen, General Manager at Desert
Willow Golf Resort to discuss a possible RFP or service agreement renewal which during
our meeting he mentioned he was going to get with his team and speak with city
management. At the end, I was assured I would know what direction the city would
decide to go. Shortly thereafter it was decided Desert Willow Golf Resort was going to
post an RFP, but the date and details were unknown. On my last visit with Desert Willow
Golf Resort on October 19, 2010, information regarding the RFP date or details were still
unknown. On Monday, November 8, 2010 at 2:40pm I received a call from Desert
Willow Golf Resort's administrative assistant notifying me that the uniform RFP closed
and her department was completely unaware.
We are aware that Cintas, another uniform vendor, has been working extremely
close with Desert Willow Golf Resort's food and beverage Manager on obtaining all
uniform service at all departments on the property. Although we are not certain, the
amount of bids for the uniform RFP may be limited to only one vendor, which is Cintas.
This being said, we believe the RFP procurement process was competitively unfair for all
other 7 recognized potential uniform vendors in the Coachella Valley. Aramark as well as
all other vendors are prepared to offer the best value for both, end -users and residents of
the City of Palm Desert.
P.O. Box 33470
RIVERSIDE, CA 92519
951 274 9622 FAX 951 274 0936
FSC
Mixed Sources
Cart no SC5 0,0001155
01996 forest Stewardship council
We strongly urge you to consider rebidding the RFP as it will not only provide
fairness, but also guarantee the City of Palm Desert the most beneficial spend. Due to the
complexity of our investment we appreciate your attention and look forward to your
response in the coming days.
Respectfully,
Victor Becerra
Aramark Uniform Services
Cc: Catherine Walker, City of Palm Desert
Gene West, AUS
Rick Hauf, AUS