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HomeMy WebLinkAboutPrsntatn - PDEP Smmry of Results FINAL 2012Palm Desert Energy Partnership Summary Report 2012 Introduction The Palm Desert Energy Partnership is a partnership of the City of Palm Desert, Southern California Edison (SCE) and The Energy Coalition. The Partnership was approved by the CPUC in December 2006. The overall Partnership goal is to reduce energy use (kWh) and peak electric demand (kW) within the City by 30% by 2012. This is referred to as the "30-30" goal. The Palm Desert Energy Partnership serves as a "Demonstration" Partnership for the CPUC, which is the basis for much of the Partnership's funding. As such, this Partnership has a very important additional goal of testing innovative approaches, technologies, and incentive strategies designed to encourage residential and business customers to make energy efficiency investments that can be replicated in other communities. Overview of Results • Overall 30/30 Program Results to Date — Achieved energy savings of 124,170,411 kWh (58% of overall 30/30 Target and 17.4% below the city's 2005 energy consumption) and a demand reduction of 37,190 kW (76% of overall 30/30 Target and 22.8% below the city's 2005 peak demand). • 2012 30/30 Program Results — Achieved energy savings of 14,850,533 kWh and a demand reduction of 3,914 kW. • 2012 CPUC Program Results — Achieved energy savings of 6,532,280 kWh (168% of 2012 CPUC Goal) and demand reduction of 1,790 kW (211% of 2012 CPUC Goal). • In 2012 the Palm Desert Energy Partnership program reduced CO2 emissions by 10,478 metric tons, equivalent to avoiding the CO2 emissions of 2,183 cars. Since the program's inception, CO2 emissions have been reduced by 87,608 metric tons, equivalent to avoiding the CO2emissions of 18,252 cars annually. • In 2012 the Palm Desert Energy Partnership program paid rebates and incentives of $2,265,911. A grand total of $16,197,082 rebates and incentives were paid throughout the entire program. Accomplishments Customer Financing: • During 2012, 30 loan applications were received through the city's Energy Assistance Program (Palm Desert's Property Assessed Clean Energy financing program). Applications included five solar projects totaling $162,210 and 25 applications for various energy efficiency retrofits totaling $269,390. Programs: • The One Stop Shop Pool Pump Program, delivered through several local pool contractors, was promoted with $875 pricing and succeeded in achieving significant residential energy savings from pool pump upgrades. Pool Pumps Installed 254 Savings per Pool Pump (kWh) 1756.76 Total Savings (kWh) 446,217 • The Palm Desert Residential Home Energy Survey program conducted a considerable number of Home Energy Efficiency Surveys and served as a primary entry point for Residential participation in other program offerings. Households Surveyed 693 Savings per Survey (kWh) 314.7 Total Savings (kWh) 218,083 • The Small Business Direct Install Program, targeting small businesses (with electrical demand less than 100 kW), enjoyed high participation rates. By the end of the year 2,894,274 kWh worth of savings were installed across 408 participating small businesses, each receiving an average of $2,500 in energy upgrades. Commercial Customers Completed 467 Total Savings (kWh) 2,894,274 2 • The Palm Desert Commercial Energy Solutions, a new customer co -pay program targeting mid -sized commercial customers (with electrical demand greater than 100 kW) was launched in March of 2012. Within just six months the program was completely subscribed, capturing one third of the mid -sized commercial customer market with comprehensive energy efficiency upgrades. Commercial Customers Completed 49 Marketing & Outreach: Total Savings (kWh) 2,460,361 • In 2012, the Energy Efficiency Upgrade Program offered free residential Home Energy Surveys to all Palm Desert residents. This program was marketed through two forms of communication, "General" and "Targeted", which were tracked through 10 different methods of referral as follows: General Outreach Targeted Outreach Events 164 HOAs 161 Brightside Newsletter 171 1 Schools 98 Newspaper 3 1 Web 13 Mail 16 1 PD Pool Pump List 17 Total: 354 ( Friend 20 High Bill Referral 16 Total: 335 • The Palm Desert Commercial Energy Solutions program utilized the following marketing channels to successfully engage 30% the city's 165 potential mid -sized commercial customers (with 100 kW demand or higher): o Leveraging SCE's Business Customer Division Account Reps to reach out to the city's 165 potential mid -sized commercial customers o Letter from the City of Palm Desert announcing project and encouraging businesses to take part o Contractor coordination with SCE's Account Reps to more effectively engage customers • The One Stop Shop Pool Pump Program focused its final year's marketing efforts on the Set To Save program's most effective marketing channels: o Residential Home Energy Survey o January/February Brightside community newsletter o Targeted letter from the City of Palm Desert to 1,000 identified Pool Owners on February 28th, 2012 o Regular outreach to pool contractors throughout City Lessons Learned: The following are a sampling of the most pertinent lessons learned throughout the program cycle: • Over the course of the program cycle, every effort was made to measure results in real time, or as close to real time as possible, in order to spot trends and respond to feedback in a more timely manner. For example, by moving the Set to Save Recommendation Form from hard -copy format to an online version, the Partnership was able to capture customer interests and process referrals much faster. • A Referral Rewards program ($5/household per survey to schools and HOAs) added late in the year was found to greatly boost community engagement and enrollment in Home Energy Surveys. • Neighbor to neighbor referrals gained momentum as outreach was expand to previously surveyed households. • Utilization of correlative interest data (previous participants in related programs were offered the opportunity to participate) appeared to increase Home Energy Survey participation. • Capturing customer volunteered contact information was crucial for following up with customers to test adherence to their originally stated interests. • Google Ads increased the number of Web based referrals for Home Energy Surveys fivefold, simultaneously proving to be more cost effective then newspaper advertisements in referrals alone while also increasing the relevancy and usage of the Set to Save website. • Newly developed collateral (promotional items bearing the logo, slogan, and contact information for the program) was placed with new approaches: 3 o Households that received Home Energy Efficiency Surveys via the Set to Save program o Customer Facing Businesses that were served via the Set to Save program o City buildings upgraded via the Set to Save program • Correlative interests were documented from the online Set to Save Recommendation Form, so as to prove the following, for use in future programmatic offerings. O 53% of those surveyed had at least 1 interest in supplementary program O 31 % of those 53% with at least 1 interest will have at least 1 additional interest (2 or more total) O 29% of those with at least 1 interest were interested in Solar Screens ■ Suggests continued demand for the product (Opportunities remain) O 28% of those with at least 1 interest were interested in the One Stop Shop Pool Pump Program O 28% of those with at least 1 interest were interested in Weatherization 4 Palm Desert Energy Partnership Summary of Results Final 2012 set to save CITY COUNCIL ACTION APPROVET. DENIED RECEIVED OTHER PrtLeailiin MEETING DATF AYES. NOES. ABSENT: ABSTAIN. VERIFIED BY: k0Kfrr} Original on File with City Clerk'sO?iice Palm Desert Energy Partnership SOLI HLRN CALIIOR'sIA EDISON PALM DESERT The Energy Coalition Progress Toward 30/30 Goal Total 30/30 Program Summary of Results -2012 Overall 30/30 Expected Result to Actual Result to Date Overall 30/30 % Achieved Energy/Peak Demand Date Savings Target of Target Savings Overall 30/30 (kWh) 214,789,934 124,170,411 214,789,934 58% Overall 30/30 fkW) 48,748 37,190 48,748 76% 2012 30/30 (kWh) 35,798,322 14,850,533 35,798,322 41% 2012 30/30 (kW) 8,125 3,914 8,125 48% (kWh is total energy saviffgs, kW is peak demand reduction) 250,000,000 200,000,000 150,000,000 100,000,000 50,000,000 Overall 30/30 Program kWh 214,789,934 124,170.411 1 Actual Result to Date Overall 30/30 Savings Target Progress toward CPUC Goal CPUC Summary Results - 2012 Status for CPUC Goat 212 cPyciklyh) 2012 CPUC (kW) 7,000,000 6,000,000 5,000,000 4,000,000 3,000,000 2,000,000 1,000,000 0 Actual Result to Date (Gross) Expected Result to Date (Gross) 3,890,779 An 2012 CPUC Goal kWh 6.532.280 Actual Result to Date 2012 Goal (Gross) (Gross) 6,532 280 1, 0 2012 Goal (Gross) 3,890,779 850 % Achieved of Goal 168% 211% 5