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HomeMy WebLinkAboutHA28380 RPM Company AgreementContract No. HA28380 PALM DESERT HOUSING AUTHORITY STAFF REPORT REQUEST: APPROVAL OF THE AGREEMENT FOR PROPERTY MANAGEMENT SERVICES BETWEEN THE PALM DESERT HOUSING AUTHORITY AND RAY, DOUGLAS, ANN AND PATRICK, INC., A.K.A. RPM COMPANY SUBMITTED BY: JANET M MOORE, DIRECTOR OF HOUSING DATE: DECEMBER 11, 2008 CONTENTS: AGREEMENT Recommendation: By Minute Motion that the Housing Authority: 1) Approve the Agreement for Property Management Services ("Agreement") with Ray, Douglas, Ann, and Patrick, Inc., a.k.a. RPM Company, effective January 1, 2009 in the amount of $35 per door with noted exceptions, substantially as to form; 2) Authorize the Executive Director to finalize the Agreement. EXECUTIVE SUMMARY: Authority approval will authorize the Agreement with RPM Company for 24 months, effective January 1, 2009 in the amount of $35 per door, per month with noted exceptions that include downed units, units scheduled for renovation or demolition, and/or units which are unrentable due to inaction by the manager. There is also provision for a nominal fee of $10 per door to prequalify applicants for newly constructed or renovated units which are coming back on line. RPM provides the day-to-day management and operation of the properties, including but not limited to, record keeping, leasing, overall maintenance and repairs. As the Agency has acquired additional properties RPM has assumed the management company role and assisted the Authority in the initial cleanup, immediate repairs and stabilization of the new units. This Agreement will extend their contract for an additional 2 year period which is in compliance with existing tax laws applicable to the bond issues used to purchase the properties. Authority denial will leave the Authority without a contract for property management services effective January 1, 2009. DISCUSSION: The property management contract provides for the day-to-day management and operation of the properties, including but not limited to, record keeping, leasing, overall maintenance and repairs. This Agreement is for a period of 24 months ending in December 2010. The property manager will be responsible for day-to-day management of the properties identified in the agreement. The property operations are subject to visual inspections, annual audits, property performance analysis and tenant surveys that are mailed annually. Results of the surveys are compiled and reviewed by the Housing Commission. The Housing Commission and members of the Authority Board recently toured the Authority properties to see the current condition and result of recent renovations. Staff Report RPM Management Agreement December 11, 2008 Page 2 of 2 The Housing Authority properties continue to be well maintained and operate within budget. The renovations that were recently completed will assist staff as well as RPM to reduce operating deficits for those properties. The proposed management fee for the new contract period is the same as the current fee which is $35 per door per month. There are noted exceptions to the fee including units scheduled for renovation or demolition, downed units and/or units which are unrentable due to the inaction of the manager. There is also a nominal $10 per door per month fee for newly constructed units or renovated units coming back on line once they are ninety percent (90%) complete. This allows the manager to begin prequalifying tenants prior to completion to encourage occupancy at completion. For the current fiscal year, the annual fees are expected to be approximately $435,000. When units are acquired or removed, the fees will adjust accordingly. The Authority's management requirements are unique in that they include the Authority's rent structures, certification and compliance requirements as to the Stipulation. When compared to similar services for affordable properties in the area, the fee appears to be in the middle of the range. RPM's management staff is local and provides full tenant support which appears to be unusual in affordable property management. The benefit of this support offers tenants face-to-face interaction during income qualification and recertification. Staff believes that this provides a more stable population because the tenants are familiar with the managers and vice -versa. The consistency of management at the properties also provides a sense of reliability to both the tenants and the Authority. Staff will continue to work closely with RPM Company to ensure that repairs, replacements, and overall property maintenance are being adequately addressed, and that RPM is being responsive to tenant needs and concerns in a timely manner. Staff recommends approval of the Agreement for Property Management Services by and between the Palm Desert Housing Authority and Ray, Douglas, Ann, and Patrick, Inc., a.k.a. RPM Company, effective January 1, 2009. The Housing Commission reviewed this request on December 10, 2008 and is forwarding the request for final review and action. Submitted by: Ja et . Moore Dir or of Housing Approval: Ju McCarthy, ACM/development g Department Head: Dave Yrigoy Director o edevelopment/Housing 3 Carlos Orteg 000 xecutive Director Ca cr: W Contract No. HA28380 AGREEMENT FOR PROPERTY MANAGEMENT SERVICES THIS AGREEMENT FOR PROPERTY MANAGEMENT SERVICES (this "Agreement") is made and entered into effective this, January 1, 2009, by and between the HOUSING AUTHORITY OF THE CITY OF PALM DESERT, a public body, corporate and politic having a principal place of business at 73-510 Fred Waring Drive, Palm Desert, California, (the "Authority") and RAY, DOUGLAS, ANN & PATRICK, INC., a California corporation, dba RPM Company Apartment Management Services, having a principal place of business at 1420 S. Mills, Suite M, Lodi, California 95242 (the "Manager"). The Authority and the Manager may be referred to herein individually as a "Party" and collectively as the "Parties." RECITALS A. The Authority is a public body, corporate and politic, designated by resolution of the Palm Desert Redevelopment Agency as the Operator, and operates those certain real properties described on Exhibit A attached hereto and incorporated herein by this reference (the "Properties"). B. The Manager is engaged in the business of managing, maintaining, repairing, operating and leasing apartment buildings, and has represented to the Authority that the Manager is experienced and competent in said business. C. The Authority and Manager desire to enter into this Agreement. NOW, THEREFORE, in consideration of the foregoing premises and of the mutual and dependant covenants contained in this Agreement, the Parties agree as follows: 1. Effective Date. The effective date of this Agreement (the "Effective Date") shall be January 1, 2009. 2. �pointment. The Authority hereby appoints the Manager and the Manager accepts appointment as the manager of the Properties on the terms and conditions set forth in this Agreement. The Parties acknowledge and agree that this Agreement is only a Management Agreement between the Parties, that the Parties are not joint venturers or partners, and that Manager shall not be deemed to be an employee of the Authority. The Manager shall at all times be an independent contractor. G:\rda\Janet Moore\Housing\Palm Desert Housing Authority\RPM Company\RPM contract for 12-11-OB staff report-NOT REDLINED---120408 v2.doc 1 Contract No. HA28380 3. Professional Manaqement Standards and the Administrative Plan. (a) Manager agrees to exert its best efforts, to furnish the services of its organization, and to exercise the highest degree of professional competence in managing the Properties to provide the Authority with the economic return consistent with proper management under the guidelines provided by Authority for affordable housing. (b) The Manager shall manage, maintain, repair, operate and lease the Properties consistent with other multi-unit apartment complexes in the surrounding vicinity with comparable facilities and amenities. (c) Notwithstanding the authority granted in this Agreement, Manager agrees to abide by those standards and instructions that Authority may issue from time to time in connection with the Administrative Plan (the "Administrative Plan"). In the event of any inconsistency between this Agreement and the Administrative Plan, this Agreement shall control. The Administrative Plan adopted by Resolution Nos. 552 and HA-38 includes the statements of policies of the Authority for the purpose of property operations. (d) The Manager hereby covenants and agrees to use Manager's best efforts to actively manage, maintain, repair, operate and lease the Properties at their maximum potential, considering the Authority's guidelines for affordable housing, and the Administrative Plan. Manager will provide copies of any procedural manuals created for the purpose of implementing said Administrative Plan. (e) The Manager shall be responsive to all tenant requests and concerns in a timely manner and shall make its best efforts to satisfy tenant requests and concerns at on-site offices. The Manager shall make its best efforts to notify Authority of tenant requests and concerns which are likely to be expressed by a tenant directly to the Authority. Manager shall establish poticies in order to address tenant requests and concerns and resolution in the event of a dispute in accordance with the Administrative Plan. (fl Each of the Properties having twenty five (25) or more units shall have a member of Manager's management staff that shall live on-site. All other Properties having less than twenty five (25) units shall have a caretaker that lives on- site. All properties will have an emergency contact available seven days a week, 24 hours a day. G:\rda\Janet Moore\Housing\Palm Desert Housing Authority\RPM Company\RPM contrect for 12-11-OB staff report-NOT REDLINED---120408 v2.doc 2 Contract No. HA28380 4. Periodic Requirements The Manager shall: (a) Not less than once each week: (i) A member of the Manager's management staff will walk each property in its entirety to identify any items of concern that may or may not be visible from frequently traveled thoroughfare, and prepare a detailed report of findings to be provided to Authority monthly (ii) Inspect all mechanical and physical systems located on the properties and provide a report to Authority of said inspections monthly (b) Not less than once during every calendar month: (i) Analyze the occupancy level of the Properties (ii) Analyze the financial condition of the Properties including, without limitation, cash flow, income, expenses, and per unit average cost (iii) Provide Authority with a report regarding the status of maintenance and repair projects including those in process, upcoming, completed, and those that have not been completed or which are recommended and have not yet been implemented, and which are to be carried over to the to the next fiscal year (c) Not less than once annually on or before March 1St (i) Prepare and deliver a comprehensive financial budget plan (Plan), described in Section 18, including reserve accounts where applicable, for the Properties to Authority for the upcoming fiscal year operations July 1 to June 30. (ii) Examine the general condition of the Properties and prepare a list of needed repairs and maintenance, and deliver that list to Authority along with the estimated costs for review. Once reviewed by Authority, incorporate estimations into the Plan. Said list will include alt items identified by Manager and be prioritized by the Manager in order of necessity. (i.e. Critical, Health and Safety, Necessary, Preventative, etc.) (d) Manager will notify Authority of work, supplies, services, maintenance or repairs (emergency or otherwise) that were not included in the current operating budget but that may be necessary prior to the next operating budget year: G:\rda\Janet Moore\Housing\Palm Desert Housing Authority\RPM Company\RPM3contract for 12-11-OB staff report-NOT REDLINED---120408 v2.doc Contract No. HA28380 (i) In December of each year, Manager will provide a report of necessary budget adjustments to be made for work that was pre-approved by the Authority and estimates of anticipated work that is necessary. (ii) In the event there are items that have not been included in the Plan or 4.(d)(i), then as necessary, Manager will provide a report of those items by priority to the Authority. Authority staff will determine whether said request should be forwarded as a specia� item to the Authority Board. (e) On the basis of the information gathered pursuant to Sections (a)- (d) of this Section 4, the Manager shall recommend in writing amendments and updates to the Administrative Plan at least once annually. The proposed amended Administrative Plan, together with any recommendations of the Manager for achieving maximum economic return of the Properties in light of the affordable housing requirements of the Properties, shall be submitted to the Authority. Any amendments to budget, policies or actions in the Administrative Plan are subject to the prior written approval of the Authority unless the sole reason for the proposed amendment was due to changes or inconsistencies with current law. The Manager will continually review the Administrative Plan for the purpose of keeping the Authority advised of necessary or desirable changes. 5. Determination of Performance Criteria. The parties have developed various perFormance criteria categories which will be used to evaluate the performance of the Manager. Such perFormance criteria categories are described on Exhibit G attached hereto and incorporated herein by reference. 6. Term. The Agreement for Property Management Services currently in effect terminates on its own terms on December 31, 2008. The parties agree that the term ("Term") of this Agreement shall be for 24 months, commencing January 1, 2009 and ending December 31, 2010, and in accordance with the provisions of Section 28- (c), below. 7. On-Site Manaqement Office. The Authority shall provide adequate space on the Properties for a management office in accordance with Exhibit C attached hereto and incorporated herein by this reference. The Manager shall prepare and submit a design and budget for pre-approval to furnish the management offices. The Authority shall pay all approved expenses related to such office, including, but not limited to, furnishings, equipment, postage, office supplies, electricity, telephone, answering service, and security monitoring services, if any. The Authority shall retain ownership of all of the foregoing purchases. 8. Information on the Properties. The Manager acknowledges that it has been furnished with any available building plans and specifications as well as G:\rda\Janet Moore\Housing\Palm Desert Housing Authority\RPM Company\RPM conlract for 12-11-08 slaff repoA-NOT REDLINED---120408 v2.doc 4 Contract No. �IA28380 environmental reports, if available, for each of the Properties. Manager also acknowledges that they have received copies of any available manufacturer's preventive maintenance schedules, guarantees and warranties pertinent to the fixtures, mechanical equipment, and appliances used in the operation of the Properties. The Manager shall maintain files with current plans and specifications, environmental reports, manufacturer's preventive maintenance schedules, guarantees and warranties pertinent to any new repairs or fixtures, mechanical equipment, and appliances used in the operation of the Properties. 9, Familiaritv With Equipment. The Manager has become thoroughly familiar with the character, location, construction, layout, plan and operation of the Properties, and especially of the electrical, heating, plumbing, air conditioning and ventilation systems, and all other mechanical equipment, and the Manager shall maintain such familiarity. 10. Leasin . The Manager will act as the Authority's exclusive agent in leasing the dwelling units (the "Units") in the Properties. The following provisions will apply: (a) The Manager shall use all reasonable efforts to keep the Properties leased by procuring tenants for the Properties and negotiating and executing on behalf of the Authority all leases for the Units. The Manager is authorized to enter into and execute initial leases with tenants for a minimum term of six months and a maximum term of 12 months without the further written approval of the Authority. The Authority shall provide the Manager with income and rent guidelines for each of the Properties annually or as frequently as Department of Housing and Community Development ("HCD") issues adjustments to the Riverside County Median Income levels. Any lease for a shorter or longer period shall require the prior written consent of the Authority. The Manager shall also submit to the Authority copies of all notices terminating any tenant leases and all notices to vacate served on any tenant prior to the expiration of the lease term or after the expiration of the lease term if tenancy has converted to month-to- month, together with an explanation for the applicable notice. (b) The Manager shall lease all the Units in accordance with the terms of this Agreement, in compliance with all applicable Federal, state and local laws, in accordance with the Administrative Plan and any further direction from the Authority. (c) The Manager will be responsible for screening and selection of existing and prospective tenants in accordance with affordable housing guidelines and applicable Federal, State and local laws. The Manager will follow the tenant selection policy described in the Administrative Plan and will show the Properties to all prospective tenants who qualify under the Authority's affordable guidelines based on the waiting list policy and unit availability. G:\rda\Janet Moore\Housing\Palm DeseR Housing Authority\RPM Company\RPM contract for 12-11-OB staff report-NOT REDLINED--120408 v2.doc 5 Contract No. HA28380 (d) The Manager will prepare and verify eligibility certifications and recertifications in accordance with the guidetines established by the Authority. Rents will be adjusted pursuant to the Rent Setting Policy of the Authority adopted by Resolution HA-32. (e) The Manager shall not decline to lease any Unit on the Properties to a prospective tenant on the basis of the tenant's race, color, creed, national origin, ethnicity, sex, religion, age, physical or mental disability, medical condition, sexual orientation, or any other classification then protected by law. (� Prior to executing any lease with a tenant, the Manager shall obtain the written consent of the applicant to perForm a complete background check, and shall perform same, including: (1) investigate the financial ability and history of the prospective tenant to pay rent, (2) perform necessary credit checks, (3) obtain references from employers and prior landlords, (4) verify the income of tenants as specified in the Administrative Plan(5) verify all matters that are required to be checked by Federal and/or state law, in accordance with the type of affordable funding involved, and (6) verify those matters that may and should be checked to ensure and promote the safety and welfare of all tenants of the Properties, Manager's staff and the public. A non-exclusive list of the required and permissive verifications, consent language and sampling of reputable online resources are set forth in Exhibit K, as may be modified by changes in applicable law. Manager shall comply at all times with applicable Federal and state law in all aspects of the tenant screening and application process. 11. Securitv Deposits. The Manager will collect, deposit, and disburse security deposits in accordance with the terms of each tenant's lease. The amount of each security deposit will be as specified in the Administrative Plan or applicable law. The collection and disbursement of security deposits will also be governed by the then applicable state and local laws. All tenant security deposits will be placed in one or more trust accounts separate from all other accounts and funds of the Manager and/or the Authority. The security account or accounts will be established at a bank as specified by the Authority whose deposits are insured by an agency of the United States government. The security deposit account or accounts will be carried in the Authority's name and designated on record as "PDHA Security Deposit Account" and in addition, the Director of Finance of the City of Palm Desert (the "Director of Finance"), his/her designees, and up to four designated representatives of the Manager shall be included as signatories to the security deposit account or accounts. The balance of the security deposit account or accounts shall not be used to pay general operating expenses without the written consent of the Authority. Notwithstanding the foregoing, security deposits received must be documented and accounted for at all times and the Manager must comply with any applicable state and local laws concerning interest payments on G:\rda\Janet Moore\Housing\Palm Desert Housing Authority\RPM Company\RPM�contract for 12-11-08 slaff report-NOT REDLINED--120408 v2.doc Contract No. HA28380 security deposits. The number and structure of security deposit accounts is set forth in Exhibit D attached hereto and incorporated herein by this reference. 12. Collection of Rents and Other Receipts. The Manager will collect when due all rents, charges and other amounts receivable on the Authority's account in connection with the management, maintenance, repair, operation and leasing of the Properties. Such receipts (except for tenants' security deposits, which will be handled as specified in Section 11 above) will be deposited in an account or accounts, separate from all other accounts and funds, of the Manager, at the bank as specified by the Authority whose deposits are insured by an agency of the United States Government. This account or accounts will be carried in the Authority's name and designated on record as "PDHA General Operating Account and in addition, the Financial Operations Manager, the Director of Finance, his/her11 designees, and up to four designated representatives of the Manager shall be included as signatories to this account, or accounts. The number and structure of operating accounts is set forth in Exhibit D attached hereto and incorporated herein by this reference. 13. Enforcement of Leases. The Manager will ensure full compliance by each tenant with the terms of that tenant's lease. Voluntary compliance will be emphasized. Involuntary termination of tenancies shall comply with all applicable laws and regulations. The Manager is designated as the Authority's agent with the right to enter and take possession of the units, in accordance with applicable law, and shall lawfully terminate any tenancy when, in the Manager's reasonable judgment, sufficient cause (including, but not limited to, nonpayment of rent) for such termination occurs under the terms of the tenant's lease. For this purpose, the Manager is authorized to consult with legal counsel qualified to bring unlawful detainer actions and to execute notices to vacate and judicial pleadings incident to such actions. The Manager shall keep the Authority informed of such actions and follow such direction as the Authority may provide for the conduct of any such action. Attorney's fees and costs incurred in connection with unlawful detainer actions will be paid out of the General Operating Account as an expense of the Properties. Notwithstanding the foregoing, the Manager is at all times ultimately responsible for the enforcement of leases. Payment by the Authority of legal fees and costs incurred in connection with unlawful detainer actions does not create an attorney-client relationship between the Authority and Manager's unlawful detainer legal counsel. 14. Maintenance and Repair. The Manager will maintain the Properties in good, clean, safe and sanitary condition in accordance with the Administrative Plan and local codes and in a condition acceptable to the Authority at all times. This will include, but not be limited to, cleaning, painting, plumbing, grounds care, and such other maintenance and repair works as may be necessary, subject to any limitations imposed by the Authority in addition to those contained herein. Manager will ensure all vendors obtain permits for all work requiring permits. G:\rda\Janet Moore\Housing\Palm Desert Housing Authority\RPM Company\RP 7contract for 12-11-08 slaff report-NOT REDLINED—120408 v2.doc Contract No. HA28380 Incident thereto, the following provisions will apply: (a) The Manager will complete preventative maintenance activities in the most cost effective and efficient manner as possible, while not jeopardizing the expectations in quality for the Properties. (b) The Manager will contract in compliance with Section 21 hereof with qualified independent contractors for the maintenance and repair of roofs, air- conditioning and heating systems and for extraordinary repairs beyond the capability of regular maintenance employees. (c) The Manager will systematically receive and investigate all service requests from tenants, take such action thereon as may be warranted and will keep records of the same. Service requests will be addressed within four working days; provided, however, emergency requests will be received and serviced on a 24 hour basis. The Manager shall promptly investigate and respond to serious complaints as appropriate, and shall comply with all applicable Federal and state laws in connection with same, including but not limited to the requirements of the Fair Employment and Housing Act and other applicable fair housing laws, and shall promptly report such complaints and Manager's response thereto to the Authority. The Manager shall advise tenants to report to law enforcement all complaints involving actual or threatened criminal activity. The Manager shall provide the Authority with a monthly summary of all serious complaints received by the Manager. This summary shall include a brief description of each complaint and Manager's response thereto. (d) The Manager is authorized to purchase while complying with the provisions of Section 21, on behalf of the Authority, all materials, equipment, tools, appliances, supplies and services necessary for proper maintenance and repair. The Authority shall retain ownership of all said materials, equipment, tools, appliances and supplies. (e) Notwithstanding any of the foregoing provisions, the prior written approval of the Authority will be required for any maintenance or repair project in which the overall cost is expected to exceed $10,000 for labor, materials, and/or otherwise in connection with the maintenance and repair of the Properties. This limitation does not apply to recurring expenses within the limits of the operating budget or to emergency repairs involving manifest danger to persons or properties, or that are required to avoid suspension of any necessary service to the Properties. In the latter event, the Manager will inform the Authority in writing of the facts as promptly as possible. For purposes herein, "recurring expenses" shall include utilities, pest control, laundry services, pool services, courtesy patrol, regulatory permits and vermin extermination. G:\rda\Janet Moore\Housing\Palm Desert Housing Authority\RPM Company\RPM8contract for 12-11-OB staft report-NOT REDLINED--120408 v2.doc Contract No. HA28380 (fi� Manager shall enter into all service contracts (such as pool maintenance/repair , laundry, vermin extermination and landscape maintenance) in accordance with Section 21 and maintain all required permits on equipment, pools, facilities, etc. for each of the Properties. (g) The Manager shall not undertake any work of construction or any work which would modify or change the exterior of any building or grounds. 15. Utilities and Services. The Manager will make arrangements for water, electricity, gas, sewage and trash disposal, telephone and cable service for the Properties. The Manager will enter into such contracts as may be necessary to secure such utilities, acting as Manager for the Authority. 16. Employees. (a) All personnel of the Manager involved with the management, maintenance, repair, operation or leasing of the Properties will be employees of the Manager and will be hired, paid, directed, supervised, and discharged by the Manager. The Manager will provide sufficient resources (staff and/or services) in order to fulfill its obligations to the Authority under the terms of this Agreement. All costs associated with hiring and discharging of such employees will be borne by the Manager. The Manager warrants that it has established employment policies in accordance with employment laws and said policies include a drug free work place or similar substance abuse policy, a zero-tolerance violence in the workplace policy and all other policies mandated by state and Federal law. The Manager warrants that all of its employees meet all qualifications, licensing and code requirements, applicable to completing assigned tasks. The Manager warrants that training will be provided to employees as may be required by local, State or Federal Law and will be conducted by an individual or entities qualified to provide such training. It is understood that, subject to sub Sections (b) and (c), below, all direct costs associated with employees working "on-site" and specifically identified on Exhibit F will be borne by the Authority to include their direct salary (but not bonuses), Social Security taxes, employment taxes, medical insurance, Pension Plan, Worker's compensation, uniforms, Housing allowance and other benefits (if applicable). The Authority shall have the right to interview and approve the hiring of any prospective site managers or regional (non-site specific) staff included in Exhibit "F". Only the cost of those positions set forth on Exhibit F shall be paid by the Authority. Positions may be added, deleted or modified from Exhibit F based on property need with approval of the Manager and the Authority. Notwithstanding the foregoing, all personnel of the Manager are exclusively the employees of Manager, and not of the Authority. (b) Manager shall have full and exclusive responsibility and liability for payment of all federal, state and local payroll taxes and for contributions for unemployment insurance, Social Security (FICA) and other benefits imposed or G:\rda\Janet Moore\Housing\Palm Desert Housing Authority\RPM Company\RPM wnlract for 12-11-OB staff report-NOT REDLINED---120408 v2.doc 9 Contract No. HA28380 assessed under any provision of law or by regulation, and which are measured by salaries, wages, or other remuneration paid or payable by Manager to its employees engaged in any work in connection with this Agreement or indicated herein, for the payment of which the Authority will reimburse the Manager, subject to the written approval of the Finance Director. The Manager shall have full and exclusive responsibility and liability for the withholding and payment of any income taxes required to be withheld from the wages or salaries of said employees under any provision of law or regulation. The Manager agrees to save and hold the Authority harmless from all claims for penalties, interest, or costs which may be assessed under any law or any rules or regulations thereunder with respect to its failure or inability to perform the aforesaid responsibilities. (c) Upon ten days demand from the Authority, the Manager shall cause any employee of the Manager to be removed from the Properties, at the Manager's sole cost and expense. (d) Manager shall be solely responsible for the methods and means of managing its personnel to achieve the desired results. Authority's authority over and involvement in Manager's employment matters shall be limited consistent with Manager's status as sole employer of its employees. 17. Disbursements from General Operatina Account. (a) From the funds collected and deposited by the Manager in the General Operating Account pursuant to Section 12 above, the Manager will make or request the following disbursements promptly when payable: (i) The Manager shall request from the Director of Finance of the Authority reimbursement to the Manager for compensation payable to the employees specified in "Exhibit F" together with an overhead charge percentage that will be determined annually by the Manager and approved by the Director of Finance of Authority. This percentage will be applied to gross payroll with respect to employees specified in "Exhibit F", included on "Exhibit F" and submitted once each year during budget review. Said percentage may be adjusted during the budget year with written approval of the Authority, and will include the employer's portion of inedical, dental, life and A, D, and D insurance, workers compensation, taxes and assessments payable to . local, state and federal governments in connection with the employment of such personnel. (ii) Notwithstanding the provisions of sub-Section (a)(i), above, the Manager shall make disbursements of all sums otherwise due and payable by the Authority as expenses of the Properties authorized to be incurred by the Manager under G:\rda\Janet Moore\Housing\Palm Desert Housing Authority\RPM Company\RPM conlract for 12-11-08 staR repoA-NOT REDLINED---120408 v2.doc 10 Contract No. HA28380 the terms of this Agreement, including compensation payable to the Manager, pursuant to Section 27 below, for its services hereunder. (iii) All checks between $2,500 and $4,999 shall require at least two signatures. All checks over $5,000 shall require at least two signatures, one of which must be the signature of an authorized representative of the Authority. (iv) All wire transfers will be initiated by the Director of Finance of the Authority or his designee. (b) Except for the disbursements mentioned in Section 12 above, funds will be disbursed or transferred from the General Operating Account only as the Authority may from time to time direct in writing. Manager reimbursement checks in excess of $500.00 shall require signatures of both the authorized signatory of Manager and the Finance Director of the Authority. (c) In the event the balance in the General Operating Account is at any time insufficient to pay disbursements due and payable under Section 17(a) above, the Manager will inform the Authority prior to disbursing funds of that fact and the Authority's Director of Finance will then remit to the Manager sufficient funds to cover the delinquency. In no event will the Manager be required to use its own funds to pay such disbursements that are directly related to the operation of the Properties. (d) The Authority will pay for or reimburse to RPM only those expenses that are expressly authorized by this Agreement to be borne by the Authority. Any expenses incurred by Manager as a result of any legal judgment or administrative ruling against Manager or its officers, employees or agents, or any monetary settlement in lieu of same to resolve any dispute, or the costs incurred by Manager in connection therewith, including attorneys' fees for advice or defense to Manager, shall be the sole responsibility of the Manager. In the event any Authority monies have been disbursed for this purpose, the Manager shall immediately reimburse Authority. The Authority may, in its sole discretion, elect to pay or reimburse the Manager for all or a portion of such expenses and/or costs if the Authority deems that to be in the best interests of the Authority or the community which it serves or to promote the public health, safety and/or welfare, and only upon written agreement between the Authority and Manager, signed by each of the parties. 18. Budqets. Manager will prepare and submit annual operating budgets for the Properties in forms satisfactory to the Director of Finance, which budgets shall include but not be limited to the following: Current Year Final Budget Adopted; Current Year Expected Actual; Upcoming Year Budget Request; Detailed Descriptions for any marginal deviations from Current Year; Detailed Descriptions for any Capital Expenditures for each Property; including Reserve Accounts where applicable. and G:\rdalJanet Moore\Housing\Palm Desert Housing Aulhority\RPM Company\RPM contract for 12-11-OB staff report-NOT REDLINED---120408 v2.doc 11 Contract No. �A28380 Exhibit F described above. Except as permitted under Section 14(e) above, annual disbursements for each category of operating expenses in the budget will not exceed the amount authorized by the approved budget without the prior written consent of the Authority. The Manager shall prepare a recommended operating budget for each fiscal year during the term of this Agreement, and shall submit to the Authority by March 1 st of each year for the following fiscal year (July 1 to June 30). Additionally, the Manager shall prepare and submit to the Authority a budget for each fiscal year thereafter covering the period from July 1 through the next following June 30. Each year of the term the Authority will promptly inform the Manager of any changes incorporated in the approved budget, and the Manager will keep the Authority informed of any material anticipated deviation from the receipts or disbursements stated in the approved budget. Manager may, upon the written request and after receipt of written approval of the Authority, make disbursements exceeding the budgeted allowances within the budgeted categories for the Properties. 19. Records and Reports. In addition to any requirements specified in the Administrative Plan or other provisions of this Agreement, the Manager will have the following responsibilities with respect to accounts and reports: (a) The Manager will establish and maintain, on a modified accrual basis, a comprehensive system of records, books and accounts in a manner satisfactory to the Authority. All records, books and accounts will be subject to examination at reasonable hours by any authorized representative of the Authority. The Manager shall maintain the books and records in good condition and order and shall preserve the books and records for such time period as the Authority would be legally required to preserve and maintain the books and records. (b) The Manager will be subject to a quarterly review and an annual audit conducted by a firm of the Authority's choice. The Manager agrees to make available all applicable records to the Authority's auditors for annual review. The report will be prepared in accordance with generally accepted auditing standards. The audit report submitted by the audit firm will also be subject to a single audit at the Authority's discretion. The preparer's services will be an expense of the Authority Properties. (c) The Manager will furnish information as may be requested by the Authority from time to time with respect to the financial, physical or operational condition of the Properties, including, without limitation: (i) calculation and billing rent and other tenant charges; (ii) maintaining accounts receivable and delinquency records; (iii) maintaining rent rolls; (iv) processing and paying operating and capital invoices; (v) recording activity and comparing such activity to budgeted amounts; (vi) reconciling all expenditures; (vii) remitting excess funds to the Authority and requesting needed funds from the Authority; (viii) processing payroll for personnel employed in the discharge of G:\rda\Janet Moore\Housing\Palm Desert Housing Aulhority\RPM Company\RPM contract for 12-11-08 staff report-NOT REDLINED--120408 v2.doc 12 Contract No. HA28380 this Agreement and in compliance with taxing authorities and other reporting requirements associated with payroll; and (ix) reports detailed in Exhibit I. (d) By the 20th day of each month, the Manager will furnish the Authority with an itemized list of all delinquent accounts, including general operating accounts, as of the tenth day of the same month. (e) The Manager shall submit, to the Authority's Finance Director those reports set forth in Exhibit H on the periodic bases set forth in Exhibit H. Reports designated as "monthly" on Exhibit H shall be submitted by the 20th day of each month; reports designated as "quarterly" shall be submitted by the 20th day of every third month, and reports designated as "annual" shall be submitted at the end of the fiscal year or the end of the calendar year as set forth on Exhibit H. In explanation but not limitation of the foregoing, the monthly reports to be submitted include: a statement of receipts and disbursements during the previous month; a schedule of accounts receivable and payable; reconciled bank statements for all accounts maintained by the Manager on behalf of the Authority reflecting disbursements and deposit amounts as of the end of the previous month; a copy of general ledger account transactions and monthly aggregate utility consumption by utility; and such other matters relative to the management, operation, and maintenance of the Properties including actual income and expense balances compared to budgeted or expected results as required by the Finance Director of Authority. Additional reports may be requested throughout the year as the Authority deems necessary. (fl On the 20th day of each month, the Manager will submit to the Authority the reports listed on Exhibit I attached hereto and incorporated herein by reference, to assist the Authority in determining compliance with that certain Stipulation for Entry of Judgment in case number Indio 51124 as consolidated with case numbers Indio 51143 and 51159 which has been provided to the Manager. 20. Fidelity Bond. The Manager will place the Properties on a master fidelity bond, which provides blanket coverage equal to two months gross rent potential. The bond will provide coverage for all principals and agents of the Manager and all persons who participate directly or indirectly in the management of the Properties and their assets, accounts and records. The premiums for such a bond will be paid and borne by the Manager. Specifically, coverage for the Manager, including all applicable persons in the Manager's employ, will be paid by the Manager, and coverage for the Authority's personnel, if applicable, will be paid by the Authority. Said fidelity bond shall be issued by a company which is reasonably acceptable to the Authority, and Manager shall deliver to the Authority a copy of said fidelity bond upon execution by the Authority of this Agreement. G:\rda\Janet Moore\HousinglPalm Desert Housing Authority\RPM Company\RPM contract for 12-11-08 staff report-NOT REDLINED---120408 v2.doc 13 Contract No. HA28380 21. Bids, Discounts, Rebates or Commissions. The Authority and Manager agree to obtain contract materials, supplies and services at the lowest possible cost and on the most advantageous terms to the Properties and to secure and credit to the Properties all discounts, rebates and commissions obtainable with respect to purchases, service contracts and all other transactions on behalf of the Properties. The Manager agrees that no goods and services shall be purchased from individuals, related companies and companies having a financial or pecuniary interest (a "conflict-of- interest") with the Manager. All vendor accounts shall be opened in the Authority's name, upon prior written approval of the Authority. The Manager will develop detailed scopes of work, materials, supplies, equipment and contractual services for any work or repair the cost of which may exceed $10,000 for a single Unit or project. The Manager shall comply with the procedures set forth in Ordinance No. 928 of the City of Palm Desert in connection with the purchase of any materials, supplies, equipment and contractual services to be paid for by the Authority under this Agreement. The Manager agrees to accept the bid which represents the lowest price, taking into consideration the bidder's reputation for quality of workmanship or materials and timely performance, and the time frame within which the services or goods are needed. The Manager must make every reasonable effort to assure that the Authority is obtaining services, supplies and purchases at the lowest possible cost. The Manager must make a written record of any verbal estimate obtained. Copies of all required bids and documentation of all other written or verbal cost comparisons made by the Manager shall be made part of the records of the Properties and shall be retained for three years from the date the work was completed. This documentation shall be subject to inspection by the Authority or its designee and the Manager agrees to submit such documentation upon request. Further, Manager shall annually submit a report to the Authority describing the outcome of all bidding procedures, which report shall include the names of all bidders and the amount of their bids, and shall indicate to which bidder the contract was awarded. The Manager agrees to make available to the Authority, when requested, all records of the Manager, which relate to the provision of goods or services to the Authority whenever funds from the Properties have been used to pay for such goods and/or services (other than management services). 22. Resident Services Program. The Manager will be responsible for carrying out any resident retention or social services program described in the Administrative Plan. G;1rda\Janet MoorelHousing\Palm Desert Housing Authority\RPM Company\RPM contract for 12-11-08 staff report-NOT REDLINED--120408 v2.doc 14 Contract No. HA28380 23. Resident - Manaqement Relations. The Manager will establish quarterly meetings at Properties containing 150 or more units to encourage and promote communication and tenants initiatives. 24. Defense, Indemnity and Hold Harmless Aqreement. The Manager and Authority agree that the Authority, the City of Palm Desert, the Palm Desert Redevelopment Agency, and their respective officials, officers, employees, and agents (collectively "Indemnitees") should, to the extent permitted by law, be fully protected against any loss, injury, damage, complaint, claim, lawsuit, cost, expense, attorneys fees, litigation costs, defense costs, court costs or any other cost arising out of or in any way related to Manager's performance of this Agreement. Accordingly, the provisions of this defense, indemnity and hold harmless provision are intended by the Parties to be interpreted and construed to provide the fullest protection possible under the law to the Indemnitees. Manager acknowledges that Authority would not enter into this Agreement in the absence of the commitment of Manager to indemnify, defend, protect and hold harmless the Authority as set forth herein. To the full extent permitted by law, Manager shall indemnify, defend, protect and hold harmless the Indemnitees from any liability, complaints, claims, suits, actions, arbitration proceedings, administrative proceedings, regulatory proceedings, losses, expenses or costs of any kind, whether actual, alleged or threatened, actual attorney fees incurred by Authority, court costs, interest, defense costs including expert witness fees and any other costs or expenses of any kind whatsoever without restriction or limitation incurred in relation to, as a consequence of or arising out of or in any way attributable actually, allegedly or impliedly, in whole or in part to the perFormance of this Agreement. All obligations under this provision shall be paid by Manager as they are incurred by the Authority. Manager shall defend the Indemnitees, and bear the expense thereof, with lawyers selected or approved by the Authority. Without affecting the rights of the Indemnitees under any provision of this Agreement or this Section 24, the Manager shall not be required to indemnify, defend, protect and hold harmless the Indemnitees as set forth above for liability attributable solely to the fault of the Indemnitees. 25. Professional Services Insurance Requirements. (a) Commercial General Liability/Umbrella Insurance. The Manager shall obtain, at the sole cost of the Manager, primary insurance provided on ISO-CGL form No. CG 00 01 11 85 or 88. The total limit shall be no less than $1,000,000 per occurrence for all coverages and $3,000,000 in the general aggregate. Insurance is to be placed with insurers with a current A.M. Best's rating no less than A:VIII, licensed to do business in California, and satisfactory to the Authority. Manager agrees to endorse third party general liability coverage required herein to include as additional insureds the G:\rda\Janet Moore\Housing\Palm Desert Housing Authority\RPM Company\RPM contract for 12-11-08 staff report-NOT REDLINED---120408 v2.doc 15 Contract No. HA28380 City of Palm Desert, the Palm Desert Redevelopment Agency, the Palm Desert Housing Authority, and their respective officials, officers, employees and agents (collectively "Additional Insureds"). The acceptable additional insured endorsement that must be submitted to the Authority is CG 20 10 11 85 or its exact equivalent, specifying the Additional Insureds as additional insureds. Coverage shall apply on a non-contributing basis in relation to any other insurance or self-insurance, primary or excess, available to the Additional Insureds. Coverage shall not be limited to the vicarious liability or supervisory role of any of the Additional Insureds. Umbrella Liability Insurance (over the primary) must be approved, in writing, by the Risk Manager of the City of Palm Desert (the "Risk Manager"). Any deductibles or self-insured retentions also must approved by the Risk Manager. Coverage shall be provided on a "pay on behalf' basis, with defense costs payable in addition to the policy limits. There will be no cross liability exclusion and policies shall have concurrent starting and ending dates. (b) Worker's Compensation/Employers' Liability Insurance. The Manager shall procure and maintain Workers' Compensation statutory benefits as required by the State of California. Employer's Liability insurance limits shall not be less the $1,000,000 per accident for bodily injury or disease. Unless otherwise agreed, this policy shall be endorsed to waive any right of subrogation as respects the Authority, the City of Palm Desert, the Palm Desert Redevelopment Agency, and their respective officials, officers, employees and agents. (c) Evidence of Insurance. The Manager shall provide evidence of the insurance required herein, satisfactory to the Authority, consisting of certificate(s) of insurance evidencing all of the coverages required and an additional insured endorsement to the Manager's general liability and umbrella liability policies (if any) using ISO form CG 20 10 11 85. In addition, the Manager agrees to provide complete copies of all polices of insurance to the Authority annually or upon request. The Certificate(s) shall reflect that the insurer will provide 30 days notice of any cancellation or modification of coverage to the Authority. The Manager agrees to require its insurer to modify the certificates to delete any exculpatory wording stating that failure of the insurer to mail written notice of cancellation imposes no obligation, and to delete the word "endeavor" with regard to any notice provisions. All insurance coverage and limits provided pursuant to this Agreement shall apply to the full extent of the policies involved, available or applicable. Nothing contained in this Agreement or any other agreement relating to the Authority or its operations shall limit the application of such insurance coverage. The endorsements are to be signed by a person authorized by that insurer to bind coverage on its behalf and are to be provided on standard ISO forms noted above. All endorsements are to be received and approved by the Risk Manager prior to the commencement of work. (d) No Limitation on other Insurance. Requirements of specific coverage features or limits contained in this Section 25 are not intended as a limitation G:1rdalJanet Moore\Housing\Palm DeseA Housing Authority\RPM Company\RPM conlract for 12-11-OB staff report-NOT REDLINED---120408 v2.doc 16 Contract No. HA28380 on coverage, limits or other requirements, or a waiver of any coverage normally provided by any insurance. Specific reference to a given coverage feature is for purposes of clarification only and is not intended by any Party to be all inclusive, or to the exclusion of other coverage, or a waiver of any type. (e) Subroqation. All general or auto liability insurance coverage provided pursuant to this Agreement, or any other agreements pertaining to the performance of this Agreement, shall not prohibit the Manager, its employees, or agents, from waiving the right of subrogation prior to a loss. The Manager hereby waives all rights of subrogation against the Authority. (fl Authority's Right to Purchase Replacement Insurance. In the event any policy of insurance required under this Agreement does not comply with these requirements or is canceled and not replaced, the Authority has the right but not the duty to obtain the insurance it deems necessary and any premium paid by the Authority will be promptly reimbursed by the Manager. (g) Proof of Insurance. The Manager shall provide proof that policies of insurance required herein expiring during the term of this Agreement have been renewed or replaced with other policies providing at least the same coverage. Such proof will be furnished not more than 72 hours after the expiration of the coverage(s). Any actual or alleged failure on the part of the Authority or any other of the Additional Insureds under these requirements to request or obtain proof of insurance required under this Agreement in no way waives any right or remedy of the Authority or any other of the Additional Insureds, in this or any other regard. (h) Subcontractor Proof of Insurance. (i) Subcontractors Performing Recurrinq Work or Work in Excess of $2500. The Manager shall require all subcontractors or other parties which provide (i) recurring services to the Properties, or (ii) services in excess of $2,500 in a six month Period (a "Major Subcontractor") to the Properties to provide general liability insurance naming as additional insureds all parties to this Agreement. For purposes of this Section a contractor or party hired for the work shall be deemed to be performing "recurring work" in the event that contractor or party hired performs in excess of a single segregated or discrete project in any six-month period. The liability limits for Major Subcontractors or other parties hired pursuant to this Section shall provide no less than $1,000,000 per occurrence for alf coverages and $1,000,000 in the general aggregate. The Manager agrees to obtain certificates evidencing such coverage and to make reasonable efforts to ensure that such coverage is provided as required herein. The Manager agrees to require that no contract used by any Major Subcontractor, or contracts the Manager enters into on behalf of the Authority, will reserve the right to charge back to the Authority the cost of insurance required by this Agreement. The G:\rda\Janet MoorelHousing\Palm Desert Housing Authority\RPM Company\RPM contract for 12-11-08 slaff report-NOT REDLINED--120408 v2.doc 17 Contract No. HA28380 Manager agrees that upon request, all agreements with Major Subcontractors or others with whom Manager contracts with on behalf of the Authority, will be submitted to the Authority for review. Failure of the Authority to request copies of such agreements will not impose any liability on the Authority. (ii) Subcontractors Performinq Nonrecurring Work or Work Less Than or Equal to $2500. The Manager shall require all subcontractors or other parties which provide (i) nonrecurring services to the Properties, and (ii) services in an amount not to exceed $2,500 in a six-month Period (a "Nonrecurring Subcontractor") to provide general liability insurance in the amounts set forth below. For purposes of this Section 25 a contractor or party hired for the work shall be deemed to be providing "nonrecurring work" so long as that contractor or party hired for the work does not perForm more than a single segregated or discrete project in a six-month period. In the event a Nonrecurring Subcontractor perForms more than a single discrete project in a six-month period or work exceeding $2,500 in value, that Nonrecurring Subcontractor shall lose its status as a Nonrecurring Subcontractor and shall be automatically deemed a Major Subcontractor. The liability limits for Nonrecurring Subcontractors or other parties shall provide no less than $500,000 per occurrence for all coverages and $500,000 in the general aggregate. The Manager agrees to verify such coverage and make reasonable efforts to ensure that such coverage is provided as required herein. The Manager agrees to require that no contract used by any Nonrecurring Subcontractor, or contracts the Manager enters into on behalf of the Authority, will reserve the right to charge back to the Authority the cost of insurance required by this Agreement. The Manager agrees that upon request, all agreements with Nonrecurring Subcontractors or others with whom Manager contracts with on behalf of the Authority, will be submitted to the Authority for review. Failure of the Authority to request copies of such agreements will not impose any liability on the Authority nor constitute a waiver of the rights of the Authority hereunder. 26. Compliance With Governmental Orders. The Manager will take such action as may be necessary to comply promptly with any and all governmental orders or other requirements affecting the Properties, whether imposed by federal, state, county or municipal authority. Notwithstanding the forgoing, the Manager shall take no such action so long as the Authority is contesting, or has affirmed its intention to contest, any such order or requirement. The Manager will notify the Authority in writing of all notices of such orders or other requirements as soon as possible from the time of their receipt. 27. Manaqer's Compensation. The Manager will be compensated for its services under this Agreement by monthly management fees. Such fees will be payable on the first day of each month, in arrears, for the services provided in the prior month for the term of this Agreement. For the purpose of this Section, the term `occupied units' shall include those units which are currently leased, on notice to vacate, G:\rda\Janet Moore\Housing\Palm Desert Housing Authority\RPM Company\RPM contract for 12-11-OB staff report-NOT REDLINED---120408 v2.doc 18 Contract No. HA28380 or temporarily vacant due to a move out. The Management Fee ("Fee") shall be calculated monthly according to the following schedule: (a) In the case of occupied units, each such monthly fee shall be in the amount of $35.00 per Unit per month except as follows: (i) For Units where a Notice of Termination of Tenancy ("Notice") was provided by the tenant as required (30 calendar day notice) and a Unit remains vacant for 30 calendar days or more, Manager will not be entitled to the monthly fee, except in those circumstances where the vacancy is the result of the Authority's leasing process for affordable Units. (ii) For Units where no Notice was given, the tenant chose to `quit' or the tenant skipped, and a Unit remains vacant for 45 calendar days or more, Manager will not be entitled to the monthly fee. (b) In the case of unoccupied units (except those units described in Section 27(c-e) below), each such monthly fee shall be as follows: (i) $35.00 per Unit per month for the first four months for Units that have been determined, in the Authority's sole and absolute discretion, to be `unrentable' or `down' due to physical condition or damage. Unless otherwise determined by the Authority, Manager is expected to repair said units within the four months. If Manager fails to repair units within the given time, no fee witl be paid until the unit is available for occupancy. (ii) No Fee will be paid for Units that are unrentable or down due to action or inaction by the Manager. (c) In the case of units that are newly constructed or newly renovated which will be added to Exhibit A, Fee shall be $10.00 per Unit per month commencing at such time as the construction/renovation has reached 90% completion as determined by the Contractor's billing until Certificate of Occupancy, in the case of new units, or Certificate of Completion, in the case of renovated units, is issued. (d) In the case of units which were `downed', as described in Section 27(b)(i) and direction has been given to the Manager by the Authority not to repair said units, commencing with the fifth month, the Fee shall be reduced to $20.00 per Unit per month until Manager is no longer responsible for said units. (e) Except as otherwise expressly provided in this Agreement, all employees not identified in Exhibit F and other overhead expenses of the Manager (including but not limited to, costs of office supplies and equipment, postage, G:\rda\Janet Moore\Housing\Palm Desert Housing Authority\RPM Company\RPM conlract for 12-11-08 staff report-NOT REDLINED—120408 v2.doc 19 Contract No. HA28380 transportation, travel expenses for managerial personnel and telephone services) will be borne by the Manager. All services for management, accounting, and reporting, with exception of the Authority's requested annual audit, shall be borne by the Manager. In addition to the Management Fee, the site employees for the Properties shall be paid based on the Employee Salaries listed on Exhibit F attached hereto and incorporated herein by this reference. 28. Termination. (a) Termination For Cause: Either party may terminate this Agreement with cause by giving written notice to the other party not less than 90 days prior to the date of termination. Any such written notice for cause shall specify the default. If the default specified has not been cured within 21 days of receipt of the notice, this Agreement shall terminate on the date of termination set forth in the notice. Upon termination, Manager shall be compensated only for those services that have been satisfactorily rendered to Authority, and Authority shall be entitled to no further compensation. (b) Termination at End of Term/Extension: At least ninety (90) days prior to the automatic termination of this Agreement (the "Negotiation Period"), and unless either party has given timely notice under Sections 28-(a) above prior thereto, the parties shall initiate negotiations for a new agreement for Property Management Services and use best efforts and engage in good faith negotiations to finalize such agreement and obtain final approval thereof prior to the automatic termination of this Agreement. In the event such good faith efforts are not completed before the expiration of the Term, or in the event either party gives notice to the other during the Negotiation Period of its decision not to enter into a further term, this Agreement may be extended for not more than ninety (90) days after the giving of such notice or December 31, 2008, whichever is later, upon the written authorization of the Executive Director of the Authority. (c) No Everqreen Clause: Nothing in this Agreement or otherwise creates any "Evergreen clause" nor creates any rights by any party to an extension of this Agreement, or any provision thereof, for any period, or at all, except as expressly stated herein. (d) Bankruptcy. In the event that a petition in bankruptcy is filed by either of the Parties, or in the event that either makes an assignment for the benefit of creditors to take advantage of any insolvency act, this Agreement shall automatically terminate. G:\rdalJanet Moore\Housing\Palm Desert Housing Authorily\RPM CompanylRPM contracl for 12-11-08 staff report-NOT REDLINED---120408 v2.doc 2� Contract No. HA2$380 (e) Sale of Properties. This Agreement shall automatically terminate, upon the sale of the Properties, or as to any Property, on the sale of such Property. (� Addition of Properties. In the event the Authority adds a property to their operations portfolio, Manager and Authority's designee may agree in writing to amend Exhibit A for the inclusion of said property. Such amendment shall be subject to the terms and conditions herein from the effective date of the amendment. (g) Exchanqe of Documents. Upon termination, the Manager will submit to the Authority any financial statements requested by the Authority and, after the Parties have accounted to each other with respect to all matters outstanding as of the date of termination, the Authority will furnish the Manager security in form and principal amount satisfactory to the Manager against any obligations or liabilities which the Manager may properly have incurred on behalf of the Authority hereunder. All of the cash trust accounts, investments, equipment and records for the Properties will be turned over to the Authority within 30 days of the date this Agreement is terminated. The Parties hereby covenant and agree that the Authority shall own the books and records for the Properties and that the Manager shall hold the books and records for the Properties for the benefit of the Authority. 29. Manager's Indemnification. Subject to the Manager's indemnification obligations hereunder as set forth in Section 24, the Parties understand and agree: (a) That the Authority has assumed and will maintain its responsibility and obligation through the term of this Agreement for the finances and the financial marketability of the Properties; and (b) That the Manager shall have no obligation, responsibility or liability to fund authorized costs, expenses, or accounts other than those funds generated by the Properties themselves or provided to the Properties or to the Manager by the Authority. In accordance with the foregoing, the Authority agrees that the Manager shall have the right at all times to withdraw payment of its compensation, as provided for under Section 27 of this Agreement, from the General Operating account or accounts, immediately when such compensation is due and without regard to other property obligations or expenses conditioned on the Manager having satisfactorily discharged all duties and responsibilities under this Agreement. Moreover, the Authority hereby indemnifies the Manager and agrees to hold it harmless with respect to costs, expenses, accounts, liabilities and obligations of the Properties during the Term of this Agreement and further agrees to guarantee to the Manager the payment of its compensation under Section 27 of this Agreement during the term of this Agreement to the extent that the Operating and Maintenance Account for the Properties are insufficiently funded for this purpose. Failure of the Authority at any time to abide by and to fulfill the foregoing shall be a breach of this Agreement entitling the Manager to G:\rda\Janet Moore\Housing\Palm Desert Housing Authority\RPM Company\RPM contract for 12-t i-08 staff report-NOT REDLINED---120408 v2.doc 21 Contract No. HA28380 obtain from the Authority, upon demand, full payment of all compensation owed to the Manager through the date of such breach. 30. Prohibition Aaainst Assiqnment and Subcontracting Manaqement Services. Manager shall not assign this Agreement or subcontract any management or other services, without the express prior written consent of the Authority. 31. Notices. Except as otherwise provided by law, any and all notices or other communications required or permitted by this Agreement or by law to be served on or given to either Party to this Agreement to the other Party shall be given in writing. All such notices or other communications shall be deemed duly served and given when personally delivered to the Party to whom they are so directed, or in lieu of personal service when deposited in the United States mail, first-class postage prepaid, addressed to the respective Party as set forth below: To the Authority: The Housing Authority of the City of Palm Desert 73-510 Fred Waring Drive Palm Desert, California 92260-2578 Attention: Janet Moore With a copy to: Richards, Watson & Gershon 355 South Grand Avenue, 40t" Floor Los Angeles, California 90071-1469 Attention: William L. Strausz To the Manager: RPM Company Apartment Management Services 1420 S. Mills, Suite M Lodi, California 95242 Attention: Mr. Donnie Garibaldi Either Party may change its address for the purpose of this Section 31 by giving written notice of the change to the other Party in the manner provided in this Section. 32. General Provisions. G:\rda\Janet Moore\Housing\Palm Desert Housing Authority\RPM Company\RPM contract for 12-11-08 staff report-NOT REDLINED--120408 v2.doc 22 Contract No. HA283$0 (a) Bindinq on Successors and Assians. At all times, this Agreement will enure to the benefit of and constitute a binding obligation upon the Parties and their respective successors and assigns. (b) Entire Aareement and Allowable Chanqes. This Agreement constitutes the entire Agreement between the Authority and the Manager with respect to the management and operation of the Properties, and all prior agreements between the Authority and the Manager regarding the subject matter of this Agreement are hereby superseded and replaced. Changes hereto in the case of contract sections, must be made by supplemental written agreement signed by the Parties. Exhibits hereto may be amended as necessary by the written agreement of the Parties. (c) Attornevs' Fees. If any litigation is commenced between the Parties concerning the Properties, this Agreement, or the rights and duties of either Party with respect to this Agreement, the Party prevailing in the litigation shall be entitled, in addition to any other relief that may be granted in the litigation, to a reasonable sum as and for its attorneys' fees and costs in the litigation that shall be determined by the court or in a separate action brought for that purpose. (d) Ambiquities. Each Party and their counsel have participated fully in the drafting of this Agreement. Any rule of construction to the effect that ambiguities are to be resolved against the drafting Party shall not apply in interpreting this Agreement. (e) Severabilitv of Aareement. If a court or an arbitrator of competent jurisdiction holds any provision of this Agreement to be illegal, unenforceable or invalid in whole or in part for any reason, the validity and enforceability of the remaining provisions, or portions of them will not be affected. (fl Approval bv Authority. Whenever a provision of this Agreement requires the delivery of documents or reports, notifications, determinations, reimbursements or requests for funding, review, authorization or approval of the Authority, such approval may be given by the Executive Director of the Authority or his/her designee. (g) Word Usaae. Unless the context clearly requires otherwise, (a) the plural and singular numbers shall each be deemed to include the other; (b) the masculine, feminine, and neuter genders shall each be deemed to include the others; (c) "shall," "will," or "agrees" are mandatory, and "may" is permissive; (d) "or" is not exclusive; and (e) "includes" and "including" are not limiting. /// /// G:\rda\Janet Moore\Housing\Palm Desert Housing Authority\RPM Company\RPM contract for 12-11-08 staH report-NOT REDLINED---120408 v2.doc 23 Contract No. HA28380 IN WITNESS THEREOF, the Parties have executed this Agreement on the date first above written. Manager: Authority: RAY, DOUGLAS, ANN & PATRICK, INC., HOUSING AUTHORITY OF THE CITY OF a California corporation, dba PALM DESERT, a public body, corporate RPM Company Apartment and politic Management Services By: By. Title: Title: Chairman By� ATTEST: Title: Rachelle D. Klassen, Secretary APPROVED AS TO FORM: William L. Strausz, Authority Counsel Richards, Watson and Gershon G:\rdalJanet Moore\HousinglPalm Desert Housing AuthoritylRPM CompanylRPM conlract for 12-11-OB staff report-NOT REDLINED--120408 v2.doc 24 EXHIBIT A (PROPERTIES) PALM DESERT HOUSING AUTHORITY AFFORDABLE HOUSING UNITS PROJECT DESCRIPTION 1. One Quail Place 72-600 Fred Waring Drive 156-one bedroom, 228-two bedroom (384 Total Units) Amenities; Gated Community, 4 Pools, 4 Spas, 4 Tennis Courts, Head Start Day Care Center, Community Courtyard with Picnic Area, 2 Basketball/Racquetball Courts, �a-�� Children's Play Area, Resident Library, Laundry Facilities and Covered Parking 2. Desert Pointe 43-805 Monterey Avenue 34-studio, 24-one bedroom, 6-two bedrooms (64 Total Units) Amenities: Pool, Children's Play Area, Gathering Area, Laundry Facilities and Covered Parking 3. Neighbors Apts. 73-535 Santa Rosa Way 24-two bedrooms (24 Total Units) Amenities: Pool, Laundry Facilities and Covered Parking 4. The Pueblos Apts. 73-695 Santa Rosa Way 15-one bedroom, 3-one bedroom, 1- three bedroom (19 Total Units) Amenities: Pool, Laundry Facilities and Covered Parking 5. Catalina Gardens 73-600A Catalina Way 48-studios, 24-one bedroom (72 Total Units) Amenities: Pool, Laundry Facilities, Covered Parking and Community/Resident Services Building G,1rda\Janet MoorelHousinglPalm Desert Housing Authority\RPM Company\RPM contract for 12-11-08 staff report-NOT REDLINED--120408 v2.doc 25 6. Taos Palms 44-830 Las Palmas Avenue 16-two bedroom (16 Total Units) Amenities: Gated Community with Telephone Entry Access, Pool, Laundry Facilities and Privacy Railings 7. Las Serenas 73-315 Country Club Drive 100-one bedroom, 50 one-bedroom + Den (150 Total Units) Amenities: Resident Service Building, Computer Room with Internet Access, 3 Pools, 1 Spa, Laundry Facilities and Covered Parking 8. Laguna Palms 73-875 Santa Rosa 4 studios, 16 one-bedroom, 28 two-bedroom (48 Total Units) Amenities: Pool, Laundry Facilities 9. California Villas 77-107 California Drive 140 one-bedroom, 1 two-bedroom (141 Total Units) Amenities; Resident Service Building, Computer Room with Internet Access, Library, Pool, Spa and Laundry Facilities 10. Palm Village Apartments 73-650 Sanfa Rosa Way 36 two-bedroom (36 Total Units) Amenities: Laundry Facilities and Covered Parking 11. Candlewood Apartments 74000-74002 Shadow Mountain Drive 26 one-bedroom, 4 two-bedroom (30 Total Units) Amenities; Laundry facilities, Pool and a Spa 12. La Rocca Villas 42-135 Golden Eagle Lane 27 one-bedroom (27 Total Units) Amenities: Laundry Facility, Resident Service Building, Common Area, Covered Parking and ADA Accessibility G:\rda\Janet Moore\HousinglPalm Desert Housing AuthoritylRPM Company\RPM contract for 12-11-08 staff report-NOT REDLINED--120408 v2.doc 26 EXHIBIT B [intentionally omitted] G:\rda\Janet Moore\Housing\Palm Desert Housing Authority\RPM Company\RPM contract for 12-11-08 staff report-NOT REDLINED---120408 v2.doc 27 EXHIBIT C MANAGEMENT OFFICES Location of Manaqement Offices Locations Manaqed One Quail Place One Quail Place (located in management office) Las Serenas Las Serenas and La Rocca Villas (located in management office) Catalina Gardens Catalina Gardens, The Pueblos, and (located in management office) Candlewood Apartments Desert Pointe Desert Pointe and Taos Palms (located in management office) California Villas California Villas (located in management office) Laguna Palms Laguna Palms, Neighbors, and (located in management office) Palm Village Apartments EXHIBIT D DEPOSIT ACCOUNTS The following security deposit accounts shall be maintained by the Manager for the benefit of the Authority: Union Bank of California Palm Desert Housing Authority - Security Deposit Account #2170-001047 The following operating deposit accounts shall be maintained by the Manager for the benefit of the Authority: Union Bank of California Palm Desert Housing Authority - Operating Account #2170-001039 EXHIBIT E NON-COLLUSIVE AFFIDAVIT FORM AFFIDAVIT State of California ) )ss. County of Riverside ) , being first duly sworn, deposes and says: That he is , the party making the foregoing proposal or bid, that such proposal or bid is genuine and not collusive or sham; that said bidder has not colluded, conspired, connived or agreed, directly or indirectly, sought by agreement or collusion, or communication or conference, with any person, to fix the bid price or affiant, or of any other bidder or to fix any overhead profit or cost element of said bid price, or that of any other bidder or to secure any advantage against the or any person interested in the proposed contract, and that all statements in said proposal or bid are true. Signature of Person Making Affidavit: Subscribed and sworn to me this day of 20 , My commission expires , 20 Notary Public Signature: Official Seal: EXHIBIT F STAFFING&SALARY RANGES ALL HOUSING AUTHORITY PROPERTIES FISCAL YEAR 2008/2009 AMENDED 10/3/08 ' NUMBER ' HOURLY > PAYRpLL QVERHEqD HOUSING POSITION ; DESIGNAT�D ' ' WAGE PROYIDED Manager 8 $15.00-$28.00 Additional41% Optional Asst;Manager 6 $14.00-$20.00 Atlditional 41% ' Optional LeasingAgent 2 $12.00-$15.00 Additional41% Optional Affordable Housing Specialist � $14.00-$20.00 Additional 41% Optional Resident Relations � $19.00-$25.00 Additional 41% Optional Maintenance Supervisor 2 $16.50-$30.00 Additional 41% Optional Maintenance Journeyman � $15.00-$22.00 Additional41% Optional Maintenance AIC Technician � $15.00-$20.00 Additional 41% Optional Lead Maintenance 1 $14.00-$19.00 Additional41°/a Optional Maintenance 14 $14.00-$17.00 Additional41% Optional Groundskeeper 9 $9,00-$14.00 Additional41°10 Optional Housekeeper 2 $9;00-$14.00 Additional4l% OptionaF Total 48 Salary assumptions based on current staffing and projected empioyee turnover. Future salaries may vary due to the changing needs of the properties,allocations,and qualifications of the employees. Housing will be negotiated upon complete compensations package where necessary. July 1, 2008 EXHIBIT G PERFORMANCE CRITERIA 1. PROPERTY PORTFOLIO NET OPERATING INCOME COMPARISON Current Budget Year: July - June Budgeted vs. Actual = Variance � Vacancy Rate Analysis 2. RESPONSE TO RESIDENT COMPLAINTS Response to service requests/turn around time Response to resident complaints and concerns - monthly meetings � Response to resident complaints and concerns at site office 3. COMPLIANCE WITH AGREEMENT Define any notable gross disparities from the Agreement on the following: � Report preparation and submittal promptness � Responsiveness to Authority requests � Method of accounting 4. CAPITAL IMPROVEMENTS SCHEDULE % Deferred Capital Improvement Schedule � Capital Improvement Program Maintenance and general appearance of properties 5. OPERATIONS Operational procedures to be audited % Compliance with Stipulation Compliance with California Redevelopment Law � Recertification Internal controls Contract controls 6. ACCOUNTING AUDIT Review of Annual Audit Findings Quarterly Audits 7. AFFORDABLE HOUSING PROGRAM Housing Authority goals Management Company goals Program implementation % Compliance with local, state and Federal regulations % Tenant Mix Analysis 8. RESIDENT SURVEY Review summary response of Resident Survey Establishment of Tenant Exit Survey 9. GENERAL General overview of previous operational year 33 EXHIBIT H LIST OF FINANCIAL REPORTS REQUIRED Monthly Reports 1. Payroll register and invoices (may be submitted after every payroll or monthly) 2. Management Fee Report that includes Vacancies/Current Rental Activity submitted with invoice 3. Disbursement/Expense Journals for each check run 4. General Ledgers for all Properties 5. Check Registers for all Properties 6. Monthly Bank Reconciliations with Outstanding Check Registers 7. Balance Sheets and/or Trial Balances for all Properties 8. Rent Rolls for all Properties 9. Delinquent A/R for all Properties 10. Prepaid Listing for all Properties 11. Income Statements with Monthly Budget Variance as well as Annual Variance 12. Monthly Adjusting Journals 13. Cash Receipts Journals Quarterly Reports 1. Security Deposit List for all Properties (If not included in the monthly rent roll) 2. Status Report on Items over 90 days (Requests to the Board for write offs, etc.) Annual Reports Required At Fiscal Year End: 1. Schedule of Accounts Payable 2. Schedule of Accounts Receivable 3. Inventory of all Agency and Authority personal property and readily removable fixtures attached to the Properties 4. Preliminary sets of Monthly closing reports, when requested 5. Once audited, Final Set of all June Closing Reports 6. Schedule of Security Deposits Matching the Cash Held 7. The Report described in Section 21 At Calendar Year End: 8. Copies of the transmittals for Federal Reporting Requirements for W-2's and 1099's EXHIBIT I Sample Report Forms: 1. Monthly Occupancy and Average Rent Statement 2. Monthly Net Operating Income Statement 3. Replacement Lists maintained continuously due at least once annually on June 30. 4. Resident Demographics Report 5. Service Request and Serious Complaints EXHIBIT J On-going services requiring written cost estimates include any required in Section 21 of the Management Agreement as well as: 1. Landscape Contracts a. Monthly Services b. Annual Services including tree trimming, overseeding, and perennial flowers 2. Pest Control 3. Pool Services 4. Replacement Carpet and Vinyl 5. Laundry Services 6. Air Conditioning/Heating Unit Replacements 7. Carpet Cleaning A vendor list may be created and approved by the Authority Board pursuant to Section 3.32.110 of the Municipal Code and may satisfy the above requirements. Note: Due to the availability of vendors when services are required, more than one vendor may be authorized by the Authority for said services. EXHIBIT K NON-EXCLUSIVE LIST OF REQUIRED AND PERMISSIVE BACKGROUND CHECK INFORMATION BY TYPE OF FUNDING SOURCE OF INFORMATION FEDERAL FUNDS INVOLVED FEDERAL FUNDS NOT INVOLVED INFO INVESTIGATION DISCLOSURE INVESTIGATION DISCLOSURE &CONSENT BcCONSENT Law Illegal Drug Use Required Housing Auth. May obtain Must notify enf'orcement must require appiicant, if agencies & applicant basis for denial must consent Drug Use that Interferes with Required Housing Auth. May obtain Must notify Health&Safety of Others must require applicant, if & applicant basis for denial must consent Sex Offenses Required Housing Auth. May obtain Must notify must require applicant, if & applicant basis for denial must consent "Serious"crimes May obtain Must notify May obtain Must notify applicant, if applicant, if • murder, mayhem, basis for basis for denial rape,burglary denial • hate crimes • offenses re firearms / explosives • felonies involving drugs,alcohol • domestic violence Juvenile Rewrds Prohibited N/A Prohibited N/A Arrests Not Resulting in Prohibited N/A Prohibited N/A Conviction State / Social Security Numbers Required Housing Auth. May Obtain Application Federal must require must indicate Government & applicant disclosure is must consent voluntary Citizenship/Residency Info Required Housing Auth. Prohibited N/A. But, if must require Housing Auth. & applicant Has must consent unsolicited evidence that applicant is undocumented, it must rejeet the application Income / family composition & Required Housing Auth. Required Housing Auth. tax inf'o,to verify eligibility must require must require& & applicant applicant must must consent consent SOURCE OF INFORMATION FEDERAL FUNDS INVOLVED FEDERAL FUNDS NOT INVOWED INFO INVESTIGATION DISCLOSURE INVESTIGATION DISCLOSURE Bc CONSENT &CONSENT Credit [nvestigative Consumer Report May Obtain Housing May Obtain Housing Agencies Authority Authority must • Credit History must notify � notify • Character applicant applicant • Reputation • Personal characteristics • Mode of livin • Convictions May Obtain,but Housing May Obtain,but Housing • Civil Actions only if credit Authority only if credit Authority must • Tax Liens agency has must notify agency has notify • Outstanding verified info applicant verified info applicant Judgments within 30d of within 30d of disclosure disclosure • Bankruptcies more Prohibited N/A Prohibited N/A than l0y prior • Civil judgments more than 7 old Public Relevant background information May Obtain Must notify May Obtain Must notify Records applicant, if applicant, if Obtained • Creditworthiness basis for basis for From Other • Credit standing denial. denial. Sources; • Credit capacity Consent Consent Interviews • Civil actions recommended. recommended. with • Convictions Neighbors, . Tax Liens Friends & . Outstanding Associates Judgments • Character • General Reputation • Personal characteristics • Mode of Livin In addition to credit reporting agencies, background check information may be obtained from Westlaw, Lexis, DataQuick, Merlin, Choice Point, and similar reputable resources. SAMPLE CONSENT BY APPLICANT "I understand that the Housing Authority or its agent will perform a background check as a part of determining eligibility, including but not limited to obtaining information concerning my emptoyment, credit history, benefits, income, assets, and criminal history, and by my signature below, I hereby authorize the Housing Authority or its agent to do so.""I certify that the statements on this application are true and complete to the best of my knowledge and belief and I understand that they will be verified. I understand that any false statements made on this application or failure to make any required disclosures may cause me to be disqualified from initial or continuing eligibility for housing assistance and may result in eviction. I further understand that I am under a continuing obligation to inform the Housing Authority or its agent of any changes to any of the information provided in this Application, and that failure to promptly inform the Housing Authority or its Agent of any changes may cause me to be disqualified from initial or continuing eligibility for housing assistance and may result in eviction."