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Home My WebLink AboutFY 2014-15 - PDHA - Lowes - Recycling Appliances PALM DESERT HOUSING AUTHORITY STAFF REPORT REQUEST: AUTHORIZE THE USE OF LOWE'S HOME CENTERS, INC. FOR PURPOSES OF PROCURING, DELIVERING AND RECYCLING APPLIANCES FOR THE PALM DESERT HOUSING AUTHORITY OWNED RESIDENTIAL RENTAL PROPERTIES, FOR FY 2014/2015 IN AN AMOUNT NOT TO EXCEED $42,000.00 SUBMITTED BY: Jessica Gonzales, Management Analyst - Housing DATE: May 22, 2014 CONTENTS: Lowes Letter Lowes TCPN Contract Lowes TCPN Appliance Price List Recommendation By Minute Motion, that the Authority Board, 1. By Minute Motion, authorize the use of Lowe's Home Centers, Inc. for the purpose of procuring, delivering and whenever appropriate, haul away and recycle appliances for the Palm Desert Housing Authority owned residential rental properties pursuant to Section 3.32.110 of the Palm Desert Municipal Code, for FY 2014/2015 in an amount not to exceed $42,000.00; and 2. Authorize the removal of inefficient, damaged, obsolete and non-functioning appliances and at such time the appliances are removed from the property authorize disposal as appropriate and declare as surplus; and 3. Elect to participate with the Cooperative Purchasing Network ("TCPN"); and 4. Authorize the Palm Desert Housing Authority's Executive Director or his designee to execute any documents necessary to effectuate the action taken herewith. Monies have been included in the FY 2014/2015 proposed Palm Desert Housing Authority's operating budget, in the appropriate Authority account. Commission Recommendation The Housing Commission reviewed the recommendation at its regular meeting of May 14, 2014. Staff will provide a verbal report upon request. Executive Summary On April 24, 2014, the Palm Desert Housing Authority Board approved the use of Lowe's Home Centers, Inc. ("Lowes") for the Palm Desert Housing Authority ("Authority") residential rental properties, by RPM Company, to purchase materials and supplies during the 2014/2015 fiscal STAFF REPORT FY 2014/2015 Palm Desert Housing Authority Lowe's -Appliances May 22, 2014 Page 2 year. Under this approval, Lowe's will be utilized for varying items, including but not limited to paints, building materials, plumbing, hardware, janitorial, hand held general purpose tools and any other miscellaneous maintenance, repair and operating supplies. Each fiscal year the Authority replaces inefficient, damaged, obsolete or non-functioning appliances throughout all Authority owned residential rental properties from several different vendors. The Authority now would like to use Lowes for all purchases and replacements of appliances at the rental properties. By authorizing the use of Lowe's for the Authority residential rental properties, by RPM Company, the Authority will be able to establish an account to procure, deliver and whenever appropriate, haul away and recycle inefficient, damaged, obsolete or non-functioning appliances at an accelerated efficiency during the 2014/2015 fiscal year. The Authority's annual procurement of appliances includes refrigerators with freezer, microwaves, freestanding ranges, range hoods, dishwashers and other appliance accessories. Background The Authority owns and operates approximately 1,000 residential rental units. Annually the Authority expends approximately $40,000.00 in purchases of appliances for the Authority owned residential rental properties from local vendors. During fiscal year 2013/2014, the Authority expected to spend $40,000.00, however the amount was reduced from the average of refrigerators replaced through the participation in the Southern California Electric ("SCE") program. To assist the Authority's contracted management company, RPM Company, to operate more efficiently and effectively, the Authority would like to use Lowe's Home Centers, Inc. (Lowe's) as a supplier through the government purchasing contract under The Cooperative Purchasing Network ("TCPN") for the purchase, delivery and whenever appropriate, haul away and recycling of appliances. TCPN is a cooperative purchasing organization, established through a collaborative effort to assist public agencies and non-profits across the United States with the specific purpose of reducing procurement costs by leveraging group volume. TCPN accomplishes this by soliciting proposals and awarding contracts that are held by a principal procurement agency for commonly purchased products and services at prices that have been assessed to be fair, reasonable, and competitive. Under the provisions set forth in the City of Palm Desert Municipal Code, Section 3.32.110 of the Municipal Code, the Authority may obtain routine and recurring services, supplies, and maintenance by adopting a procedure approved by the City Manager. The Authority is hereby electing to participate with TCPN. Lowes has confirmed it will provide to the Authority as a participating entity, the TCPN contract terms and pricing. Lowes has also confirmed the local Palm Desert, CA store is authorized to participate under Contract No. R4954. This includes procurement, delivery and whenever appropriate, haul away and recycle of appliances for the Palm Desert Housing Authority owned residential rental properties. Lowes is invested in improving the health and sustainability of the communities it serves and offers to haul away and recycle customer's old appliances for free. G:IHOUSING\Patty Leon\JMMlstaff report\HOUSING AUTHORITY12014 PDHA Lowes-Appliances_Staff Rpt for FY 2014-2015 Final 5-13-14.doc STAFF REPORT FY 2014/2015 Palm Desert Housing Authority Lowe's -Appliances May 22, 2014 Page 3 The condition of the appliances to be hauled away may range from non-functioning to non- efficient or obsolete to repair. Lowes agrees that all appliances that are removed from the property will be disposed of or recycled in accordance with Environmental Protections Agency (EPA) standards for responsible appliance disposal at the the appropriate recycling centers. Such recycled appliances are hereby declared as surplus at the time they are removed from the property. Lowe's is a vendor that will be utilized by the contracted management company for the purchase of materials, supplies, maintenance items and other routine items that are of a continuing nature for ongoing activities (including but not limited to paints, building materials, plumbing, hardware, janitorial, hand held general purpose tools and any other miscellaneous maintenance, repair and operating supplies). In addition, with this approval, Lowe's will also be utilized for the purchase of varying appliances (including but not limited to refrigerators with freezer, microwaves, freestanding ranges, range hoods, dishwashers and other appliance accessories). Staff recommends approval of this request to facilitate the continued procurement, delivery and whenever appropriate, haul away and recycle inefficient, damaged, obsolete or non-functioning appliances for the units at the properties. Fiscal Analysis Approval of staff's recommendation would result in an expenditure in an amount not to exceed $42,000.00. Submitted by: Department Head: l Jessi Gonzales, Management Analyst- Housing . Moore, Director of Housing OFFin. - sep ent: 4144161' �tJA S BY HOUS AUTH 5 P. I Gibson, Director of Finance ON VERIFIED BY: ._.. �•pr al: ' nY45l11'11 p' RBa ",'rls � F l�?rl<' (lr gf,. A-44 (AYES: Benson, Harnik, Spiegel, Weber •hn M. Wohlmuth, Executive Director and Tanner; NOES: None) G:IHOUSING1Patty Leon\MMlstaff report\HOUSING AUTHORITY12014 PDHA Lowes-Appliances_Staff Rpt for FY 2014-2015 Final 5-13-14.doc April 1st 2014 To:Whom It May Concern The purpose of this letter is to confirm that the"Palm Desert Housing Authority" is participating in and utilizing TCPN Contract R4954 with the local LOWES in Palm Desert. Please feel free to contact me for any further inquiries. Thank You, Jacob Lever Inland Empire,CA Account Executive Pro Services Lowes's Companies,Inc. 951.203.8970 Fax:877-422-8178 jacob.lever-1@lowes.com LOWERS ProServices ,zote Purchady LOWE'S Ata ir.40A4:9 TCPN ProServices % • "` a/Contract TCPN Contract #R4954 Lowe's has a competitively solicited national cooperative contract through TCPN.Through our TCPN Walk-In and Online Supplies Contract, registered TCPN members receive contract savings at point of sale with no minimum order required. TCPN is a national purchasing cooperative able to leverage the purchasing power of government entities in all 50 states, providing equal pricing for the smallest entity and the largest buyer.TCPN publicly solicits, competitive bids and awards contracts to national vendors in accordance with purchasing procedures mandated by state procurement laws and regulations.TCPN contracts are available for the use and benefit of public and private schools, colleges and universities, cities, counties, non-profits and all governmental entities. Contract Benefits: • No cost to enroll •Simple online ordering&order progress visibility •5% discount at point of sale •Account management for Online Registration • ProService sales&support • Discounts are reflected on register receipts • Parent/Child Accounts • Convenient Walk- In Solution • Free delivery for online orders over$500 • 1700+locations nationwide How to Participate Government Walk-in: Contract Card To utilize the walk-in aspect of our TCPN contract. , ,( LOUES itt ProServices •Go to LowesForPros.com/TCPN t • Submit an order for your contract Key-fob."' Online: To utilize the online aspect of our TCPN contract follow these steps. •Go to Lowesquotes.com • Select the green "Go National" button • Enter National ID Code MuHMEp6BAoFv(Note: ID is case sensitive) • Complete online registration (Note: Federal Tax ID will be required) •Validate account For questions email:TCPN@Lowes.com Find a store near you at Lowes.com/StoreLocator *In order to benefit from Lowe's TCPN contract you must be a member of TCPN.To learn more about eligibility and to register visit TCPN.org. "Allow two weeks for processing. ©2013 Loweb Compasses,Inc.NI nghts reserved.Loweb and the gable design are registered trademarks of is.LLC TAB 1 — VENDOR CONTRACT AND SIGNATURE FORM VENDOR CONTRACT Between Lowe ' s Home Centers, Inc. and THE COOPERATIVE PURCHASING NETWORK (TCPN) For ;.' lattre—giis P eiate� ii�; °ervicies� ;, • The following pages will constitute the contract between the successful vendor(s) and The Cooperative Purchasing Network (hereinafter referred to as "TCPN"), having its principal place of business at 7145 West Tidwell, Houston, TX 77092. Respondent shall include in writing any required exceptions or deviations from these terms, conditions, and specifications. If agreed to by TCPN, they will be incorporated into the final contract This contract consists of the provisions set forth below, including provisions of all attachments referenced herein. In the event of a conflict between the provisions set forth below and those contained in any attachment, the provisions set forth below shall control. GENERAL TERMS AND CONDITIONS 1. Customer Support The vendor shall provide timely and accurate technical advice and sales support to TCPN staff and TCPN participants. The vendor shall respond to such requests within one (1) working day after receipt of the request. 2. Assignment of Contract No assignment of contract may be made without the prior written approval of TCPN. Purchase orders and payment can only made to awarded vendor unless otherwise approved by TCPN. Awarded vendor is required to notify TCPN when any material change in operations is made that may adversely affect TCPN's members, (i.e. bankruptcy, change of ownership, merger, etc.) 3. Disclosures Respondent affirms that he/she has not given, offered to give, nor intends to give at any time hereafter any economic opportunity, future employment, gift, loan, gratuity, special discount, trip, favor or service to a public servant in connection with this contract. Include a complete description of any and all relationships that might be considered a conflict of interest in doing business with participants in TCPN. The respondent affirms that, to the best of hislher knowledge, the offer has been arrived at independently, and is submitted without collusion with anyone to obtain information or gain any favoritism that would in any way limit competition or give an unfair advantage over other vendors in the award of this contract. 4. Renewal of Contract Unless otherwise stated, all contracts are for a period of one (1) year with an option to renew annually for an additional four (4) years if agreed to by TCPN and the vendor. TCPN shall review the contract prior to the renewal date and notify the current awarded vendor each year of the contract renewal. Awarded vendor shall honor the administrative fee for any sales occurred beyond 30 days on any sales made based on a TCPN contract whether awarded a renewal or not. 5. Funding Out Clause. Any/all contracts exceeding one (1) year shall include a standard "funding out" clause. A contract for the acquisition, including lease, of real or personal property is a commitment of the entity's current revenue only, provided the contract contains either or both of the following provisions: Retains to the entity the continuing right to terminate the contract at the expiration of each budget period during the term of the contract and is conditioned on a best efforts attempt by the entity to obtain appropriate funds for payment of the contract. 6. Ordering Procedures Purchase orders are issued by participating entities to the awarded vendor stating "Per TCPN Contract". 7. Shipments (if applicable) The awarded vendor shall ship ordered products within seven (7) working days for goods available and within four (4) to six (6) weeks for specialty items after the receipt of the order unless modified. If a product cannot be shipped within that time, the awarded vendor shall notify the entity placing the order as to why the product has not shipped and shall provide an estimated shipping date. At this point the participating entity may cancel the order if estimated shipping time is not acceptable. 8. Invoices The awarded vendor shall submit invoices to the participating entity clearly stating "Per TCPN Contract". The shipment tracking number or pertinent information for verification shall be made available upon request. 9. Tax Exempt Status Since this is a national contract, knowing the tax laws in each state is the sole responsibility of the vendor. 10. Reporting The awarded vendor shall electronically provide TCPN with a detailed monthly or quarterly report showing the dollar volume of all sales under the contract for the previous month or quarter. Reports shall be sent via e-mail to TCPN offices at reportingcc�tcpn.orq. Reports are due on the fifteenth (15'r') day after the close of the previous month or quarter. It is the responsibility of the awarded vendor to collect and compile all sales under the contract from participating members and submit one (1) report. Contracts are reviewed monthly; failure to report as I stipulated may result in suspension of contract. The report shall include at least the following information as listed in the example below: Vendor Name TCPN Report Month or Quarter Entity Name Zip Code State 1 PO or Job# Sale Amount Total 11. Payments The entity using the contract will make payments directly to the awarded vendor. 12. Pricing The awarded vendor agrees to provide pricing to TCPN and its participating entities that are the lowest pricing available and the pricing shall remain so throughout the duration of the contract. The awarded vendor agrees to promptly lower the cost of any product purchased through TCPN following a reduction in the manufacturer or publisher's direct cost. Price increases must be approved by TCPN. However, the awarded vendor must honor previous prices for thirty (30) days after approval and written notification from TCPN if requested. All pricing submitted to TCPN shaft include the t*o percent.(2%)administrative fee to be remitted to TCPN by the awarded vendor. It is the awarded vendor's responsibility to keep all pricing up to date and on file with TCPN_ All price changes shall be presented to TCPN for acceptance, using the same format as was accepted in the original contract. All deliveries shall be freight prepaid, F.O.B. destination and shall be included in ail pricing offered unless otherwise clearly stated in writing. 13.Warranty conditions All supplies, equipment and services shall include manufacturer's minimum standard warranty and one (1)year labor warranty unless otherwise agreed to in writing. 14. Indemnity The awarded vendor shall protect, indemnify, and hold harmless TCPN and its participants, administrators, employees and agents against all claims, damages, losses and expenses arising out of or resulting from the actions of the vendor, vendor employees or vendor subcontractors in the preparation of the solicitation and the later execution of the contract. Any litigation involving TCPN, its administrators and employees and agents will be in Harris County, Texas. Any litigation involving TCPN's members shall be in the jurisdiction of the participating agency. V�� 15. Franchise Tax The respondent hereby certifies that he/she is not currently delinquent in the payment of any franchise taxes. 16. Marketing Awarded vendor agrees to allow TCPN to use their name and logo within website, marketing materials and advertisement, Any use of TCPN name and logo by awarded vendor must be approved. 17. Supplemental Agreements The entity participating in the TCPN contract and awarded vendor may enter into a separate supplemental agreement to further define the level of service requirements over and above the minimum defined in this contract i.e. invoice requirements, ordering requirements, specialized delivery, etc. Any supplemental agreement developed as a result of This contract is exclusively between the participating entity and awarded vendor. TCPN, its agents, members and employees shall not be made party to any claim for breach of such agreement. 18. Certificates of Insurance Certificates of insurance shall be delivered to the TCPN participant prior to commencement of work. The insurance company shall be licensed in the applicable state in which work is being conducted, The awarded vendor shall give the participating entity a minimum of ten (10) days notice prior to any modifications or cancellation of policies. The awarded vendor shall require all subcontractors performing any work to maintain coverage as specified. 19. Miscellaneous Either party may cancel this contract in whole or in part by providing written notice. The cancellation will take effect 30 business days after the other party receives the notice of cancellation. After the 30th business day all work will cease following completion of final purchase order. TCPN reserves the right to request additional items not already on contract at any time. ? SIGNATURE FORM The undersigned hereby proposes and agrees to furnish goods and/or services in strict compliance with the terms, specifications and conditions at the prices proposed within response unless noted in writing. The undersigned further certifies that he/she is an officer of the company and has authority to negotiate and bind the company named below. Prices are guaranteed: 120 days Company name Lowe' s Home Centers, Inc. Address 1605 Curtis Bridge Road City/State/Zip Wilkesboro, NC 28697 Telephone No. (704) 757-4141 Option 1 Fax No. (336) 651-3300 Email address GovMilAccounts@lowes.com Pnntedname Bill Edwards Position with company SVP Store Operatio s ... Authorized signature • ‘44110...4 Accepted by The Cooperat e Purchasing Network: Term of contract L , 13. 10 to 3, 31, 11 Unless otherwise stated, all contracts are for a period of one (1) year with an option to renew annually for an additional four(4)years if agreed to by TCPN and the awarded vendor.Awarded vendor shall honor all administrative fees for any sales made based on a TCPN contract whether renewed or • Director fTCPN Date L()i - - Print Name 'lctti , ,:�� W Authorized Signature Da eiS Print Name TCPN Contract Number t �Lid1 S�1 opproved by legal Dept_.,..,.` .,.: t� Viltr VP Approva: TAB 2 — QUESTIONNAIRE Please provide responses to the following questions that address your company's operations, organization, structure and processes for providing products and services. 1. States Covered Bidder must indicate any and all states where products and services can be offered. Please indicate the price co-efficient for each state if it varies. ® All States (Selecting this box is equal to checking all boxes below) ❑Alabama ❑Montana ❑Alaska Nebraska ❑Arizona ['Nevada ❑Arkansas ['New Hampshire ❑California ❑New Jersey ['Colorado ENew Mexico ❑Connecticut ['New York ❑Delaware ❑North Carolina ❑Florida ❑North Dakota EGeorgia ['Ohio ['Hawaii ['Oklahoma Lildaho ❑Oregon Elllinois ❑Pennsylvania ❑Indiana ERhode Island ❑lows ❑South Carolina ❑Kansas ❑South Dakota ['Kentucky ['Tennessee ❑Louisiana ETexas ❑Maine ❑Utah ❑Maryland ❑Vermont ['Massachusetts ❑Virginia EMichigan Washington ❑Minnesota EWest Virginia ❑Mississippi ❑Wisconsin EMissouri EWyoming 2. Minority and Women Business Enterprise (MWBE)and (HUB) Participation It is the policy of some entities participating in TCPN to involve minority and women business enterprises and historically utilized businesses (HUB) in the purchase of goods and services. Respondents shall indicate below whether or not they are an M/WBE or HUB certified. a. Minority/Women Business Enterprise Respondent certifies that this firm is an M/WBE EYes No b. Historically Underutilized Businesses Respondent certifies that this firm is a HUB Eyes ®No 1V�" 3. Residency Responding Company's principal place of business is in the city of Wilkesboro State of NC 4. Felony Conviction Notice Please check applicable box: X[] A publicly held corporation; therefore, this reporting requirement is not applicable. 0 Is not owned or operated by anyone who has been convicted of a felony. ❑ Is owned or operated by the following individual(s)who has/have been convicted of a felony. • If the 3rd box is checked, a detailed explanation of the names and convictions must be attached. 5. Processing Information Company contact for: Billing Contact Person: Account Manager at GE Title: Account Manager Company: Lowe ' s/GE Address: P.O. Box 530954 City: Atlanta State: GA Zip: 30353-0954 Phone: (866) 232-7443 Fax: NA Email: NA Purchase Orders Contact Person:Gary Cook Title: Government Sales Manager Company: Lowe' s Companies Address: 1000 Lowes Blvd City: Mooresville State:NC Zip: 28117 Phone:(704) 757-4141 Option 1 Fax: (336) 651-3300 EmailGovMilAccounts@lowes.corn Sales and Marketing Contact Person:Stephanie Russell Title:Government Sales Manager Company; Lowe' s Companies Address: 1000 Lowes Blvd City: Mooresville State: NC Zip: 28117 Phone: (704) 757-4141 Option 1 Fax: (336) 651-3300 Emaii:GovMilAc count s@lowes .corn 6. Distribution Channel: Which best describes your company's position in the distribution channel: ❑ Manufacturer direct ❑ Certified education/government reseller ❑Authorized distributor ❑ Manufacturer marketing through reseller ❑Value-added reseller ® Other Retailer 7. Pricing Information • In addition to the current typical unit pricing furnished herein, the Vendor agrees to offer all future product introductions at prices that are proportionate to Contract Pricing. ®Yes ENo If answer is no, attach a statement detailing how pricing for TCPN participants would be calculated. • Pricing submitted includes the required TCPN administrative fee. ❑Yes ❑No • Vendor agrees to remit to TCPN the required administrative fee. ['Yes ❑No • Additional discounts for purchase of a guaranteed quantity? ❑Yes ❑No 8. Cooperatives List any other cooperative or state contracts currently held or in the process of securing Cooperative/State Agency Discount Expires Annual Sales Offered Volume Proprietary Proprietary Proprietary University of Minnesota Information Information Information Proprietary Proprietary Proprietary Tualatin River National Wildlife Refuge Information Information Information Proprietary proprietary Proprietary Jacksonville State University Information Information Information Proprietary proprietary Proprietary 1 Illinois Dept of Natural Resources Information Information Information Proprietary Proprietary Proprietary Jacksonville Housing Authority Information Information Information ChambersburgArea School District Proprietary Proprietary Proprietary Information Information Information TAB 3 - COMPANY PROFILE Information About Your Company Please provide the following: 1. Company's official registered name. 2. Brief history of your company, including the year it was established. 3. Company's Dun & Bradstreet (D&B) number. 4. Company's organizational chart of those individuals that would be involved in the contract. 5. Corporate office location. a. List the number of sales and service offices for states being bid in solicitation. b. List the names of key contacts at each with title, address, phone and e-mail address. 6. Define your standard terms of payment. 7. Who is your competition in the marketplace? 8. What is your market share? 9. Are you gaining market share, losing market share, or maintaining market share? 10. What is your strategy to increase market share? 11. What differentiates your company from competitors? 12. Describe how your company will market this contract if awarded. 13. Describe how you intend on introducing TCPN to your company. 14. Describe your firms capabilities and functionality of your on-line catalogtordering website. 15. Describe your company's Customer Service Department(hours of operation, number of service centers, etc.) Green Initiatives • We're committed to helping to build a cleaner future! According to the U.S. Census Bureau, the world population is expanding at a mind-boggling rate. The world reached 1 billion people in 1800; 2 billion by 1922; and over 6 billion by 2000, It is estimated that the population will swell to over 9 billion by 2050. That means that if the world's natural resources were evenly distributed, people in 2050 will only have 25% of the resources per capita that people in 1950 had. The world has a fixed amount of natural resources-some of which are already depleted. So as population growth greatly strains our finite resources, there are fewer resources available. If we intend to leave our children and grandchildren with the same standard of living we have enjoyed, we must preserve the foundation of that standard of living. We save for college educations, orthodontia, and weddings, but what about saving clean air, water, fuel sources and soil for future generations? As our business grows,we want to make sure we minimize our impact on the Earth's climate. So we're taking every step we can to implement innovative and responsible environmental practices throughout TCPN to reduce our carbon footprint, reduce waste, energy conservation, ensure efficient computing and much more. To that effort, we ask respondents to provide their companies environmental policy and/or green initiative. Vendor Certifications (if applicable) • Provide a copy of all current licenses, registrations and certifications issued by federal, state and local agencies, and any other licenses, registrations or certifications from any other governmental entity with jurisdiction, allowing respondent to perform the covered services including, but not limited to licenses, registrations or certifications. Certifications can include applicable MIWBE, HUB, and manufacturer certifications for sales and service. LOWE'S Commercial SERVICES TAB 3—COMPANY PROFILE Questions 1-15/Green Initiatives/Vendor Certifications 1. Company's official registered name: Lowe's Companies Inc. 2. Brief history of your company,including the year it was established: Founded in 1946, Lowe's has grown from a small hardware store in North Carolina to the second largest home improvement retailer worldwide and the 7th largest retailer in the U.S. The company went public in 1961, and began trading on the New York Stock Exchange in 1979 (NYSE: LOW).The modem Lowe's began in 1994,when our new store expansion consisted of only large stores,which we define as stores with greater than 85,000 square feet of selling space. Expansion continues as Lowe's opens a new store on average every week with our 117,000-square-foot(117K)stores in the nation's larger metro markets and our newer 94,000- square-foot(94K)stores in the nation's small to mid-sized markets. Lowe's opened its first stores in Canada in December 2007 and opened its first stores in Mexico in February 2010. Lowe's stores stock 40,000 products and have hundreds of thousands more available by special order--offering practically everything customers need to build, beautify, maintain,and enjoy their homes and businesses. Although times have changed since Lowe's first opened its doors in 1946, Lowe's values have not—the company remains committed to offering quality products for homeowners and businesses at the lowest prices,while delivering superior customer service. 3. Company's Dun&Bradstreet(D&B) number: 018810275 4. Company's organizational chart of those individuals that would be involved in the contract: An explanation of how our groups would work together to support TCPN is provided in the answers to Questions 12 and 13 on page 17. 1000 Lowe's Blvd./Mooresville,NC 28117/Phone:704-757-4141/Fax:336-651-3300 I 1 LOWE'S' Commercial SERVICES Mike Horn Vice President,Commercial Sales 704-757-0634/MikeJ.Horn@lowes.com \ I 1 Michael Watkins Director,Govt./Natl.Accts./QSP 704-758-3001/Michael.B.Watkins@lowes.com \ t I I Gary Cook \ Stephanie Russell Manager,Government Sales— Manager,Government Sales— Operations Account Management 704-758-4326/Garv.R.Cook@lowes.com 704-758-2125/Stephame.B.Russell@lowes.com 5. Corporate Office Location: Lowe's Companies Inc. 1000 Lowe's Blvd. Mooresville NC 28117 1000 Lowe's Blvd./Mooresville,NC 28117/Phone:704-757-4141/Fax:336-651-3300 12 I LOWE'S' Commercial SERVICES Lowe's has—125 District Commercial Account Specialists(DCAS)to serve TCPN members at the local level—they are listed below: Jimmie McCarter-South Central Field Director Office:(704)758-3148 District DCAS Market Mobile Email 850 Michael Anderson Dallas D850,TX (817)301-6290 Michael.T.Anderson@lowes.com 1219 Joe Perry Ft Worth D1219,TX (972)670-0253 ,loeJ.Perrv@lowes.com 854 Judy'Dixie Stil Dallas D854,TX (214)605-9708 Judv.D.Still@lowes.com 1231 Bryan Jenkins Okalahoma City D1231,OK (405)205-7931 BrvanJenkins@lowes.com 861 Jeff Thomas Tulsa D861,OK (918)803-2536 Jefferv.Thomas@lowes.com 860 Elizabeth Linville Nashville-Columbia D860,TN (615)829-4488 Beth.A.Linville@lowes.com 862 Mike Breen Nashville D862,TN (615)693-1029 Mike.D.Breen@lowes.com 1248 David Culpepper Memphis D1248,TN (901)302-8691 David.A.Culpepper@lowes.com 886 Stephanie La Vallee St.Louis D886,MO (636)221-0442 Steohanie.M.LaVallee@Iowes.com 888 Phil Pucket Kansas Gty D888,MO-KS (913)209-3584 PhiI.R.Puckett@lowes.com 1244 Mike Clark St.Louis D1244,MO (573)212-0133 Mike.S.Clark@Iowes.com 857 Jennifer Simon Houston D857,TX (832)317-0795 Jennifer.D.Gomez@lowes.com 1220 Klair Nagy Houston D1220,TX (281)381-9224 Klairann.M.Nagv-1@lowes.com 852 Jon Crosby Houston D852,TX (281)520-2064 Jon.A.Crosbv@lowes.com 856 Ian LaRocque Austin D856,TX (512)365-4222 lan.J.LaRocque@lowes.com 1227 Steve Echavarria San Antonia D1227,TX (210)870-8819 Steve.Echavarria@lowes.com 1257 Charles Van Cleave Austin-Round Rock D1257,TX (254)652-4409 Charles.T.Vandeave@lowes.com 876 Robert Be nenate New Orleans D876,LA (504)717-5973 RobertJ.Benenate@lowes.com 864 Jim Miller Pensacola D864,FL (850)232-7609 Jim.E.Miller@lowes.com 1302 Jody Coker Mobile D1302,AL (251)348-2401 Jodv.A.Coker@lowes.com 1306 Todd Sibley Baton Rouge D1306,LA (225)726-5507 Todd.L..9blev@lowes.com 1000 Lowe's Blvd./Mooresville,NC 28117/Phone:704-757-4141/Fax:336-651-3300 111 LOWE'S Commere.ial SERVICES Lowe's has—125 District Commercial Account Specialists(DCAS)to serve TCPN members at the local level—they are listed below(continued): Allan Rhew- Northeast Field Director Office:(704)758-3408 District DCAS Market Mobile Email 811 Thomas Spinner Virginia Beach D811,VA (757)848-8350 Thomas.M.Spinner@lowes.com 813 Marty Utz Baltimore-Catonsville D813,MD (410)591-6993 Marty.R.Utz-1@lowes.com 899 Rick Nixon Richmond D899,VA (434)390-3034 Richard.R.Hixon@lowes.com 1212 Craig Everett Manassas D1212,VA (540)331-1571 Craig.A.Everett@lowes.com 1242 Brandon Rice St.Charles D1242,MD (301)789-8929 Brandon.A.Rice@lowes.com 1255 Roger Borden Fredericksburg-Dale City D1255,VA (540)308-1384 Roger.C.Borden@Iowes.com 1351 Pam Lucas E.Richmond D1351,VA (804)516-9549 Pam.L.Lucas@lowes.com 815 Demetrae DeShields Dover D815,DE (302)387-9381 Demetrae.LDeshields@lowes.com 875 Mike Taylor Reading-MorgantownD875,PA (484)388-0267 Mike.Tayior@lowes.com 1271 Chris Adomat Philadelphia D1271,PA (610)633-0387 Christopher.E.Adomat@lowes.com 1229 Scott Scheyer Turnersville D1229,NJ (856)340-5292 Scott.L.Schever@lowes.com 1230 Anthony Ruiz New York Gty D1230,NY (516)491-0338 Anthony.Ruiz@lowes.com 1217 Mohendra Pura n New York D1217,NY (201)401-7441 Mohendra.Puran@lowes.com 1243 Corey Lombardo New York D1243,NY (732)691-9710 Corev.A.Lombardo@lowes.com 1281 Ben Mueller New York D1281,NY (973)362-6091 Ben.W.Mueller@lowes.com 1305 Guy Sacco Trenton D1305,NJ (609)306-7469 Guy.Sacco@lowes.com 1346 Phillip Dacheux Plymouth Meeting D1346,PA (215)872-3305 phillip.dacheux@lowes.com 1215 Justin Greenia Boston D1215,MA (413)207-1815 Justin.Greenia@lowes.com 871 Guy Paradise Hartford D871,CT (203)605-6518 guv.i.paradise-1@lowes.com 1228 Mark Valla Boston D1228,MA (774)222-3416 mark.valla@lowes.com 1287 Steve Radzikowski Boston D1287,MA (781)315-3020 Steve.Radzikowsl6@lowes.com 1291 Rich O'Donnelle Boston D1291,MA (603)521-5993 Richard.Odonnell@lowes.com 1272 Kevin"KC"Thomson Providence D1272,RI (860)377-6774 Kevin.Thomson@lowes.com 872 John Helmick Easton D872,PA (717)585-5658 John.D.Helmick@lowes.com 873 Ben Barnhart Hanover D873,PA (717)360-9255 Beniamin.Barnhart@lowes.com 874 Rick Bell Morgantown D874,WV (724)321-2335 Richard.T.Bell@lowes.com 1234 Brian Zoel le Pittsburgh D1234,PA (724)355-0014 Brian.R.Zoel le PIowes.com 1251 Kyle Knaescher Newburgh D1251,NY (845)418-1963 Kyle.Kreuscher@lowes.com 870 Mark Cassada Syracuse D870,NY (315)723-8870 Mark.ECassada@lowes.com 1000 Lowe's Blvd./Mooresville,NC 28117/Phone:704-757-4141/Fax:336-651-3300 112 LOWE'S Commercial SERVICES Lowe's has"'125 District Commercial Account Specialists(DCAS)to serve TCPN members at the local level-they are listed below(continued': Tom Morrow-Southeast Field Director Office:(704)758-2627 District DCAS Market Mobile Email 823 Larry Routh Greensboro-High point D823,NC (336)698-5046 Larrv.MRouth@lowes.com 824 Scott Stewart Charlotte D824,NC (704)682-9022 Scott.SStewart@lowes.com 825 Greg Wilson Hickory-Morganton D825,NC (828)514-5446 Gregory.MWilson-1@lowes.com 826 Luke Tatum Asheville D826,NC (828)702-4434 LukeJ.Tatum@lowes.com 828 Steven Murdock Charlotte D828,NC (704)506-7710 Steve.B.Murdock@lowes.com 833 Ta ba tha Sudduth Greenville D833,SC (864)398-3056 Tabatha.C.Sudduth@lowes.com 834 Steve Lethco Columbia D834,SC (803)457-0824 Stephen.MLethco@lowes.com 1241 Jeff Harrell Winston Salem-Concord D1241,NC (704)456-8466 TBD 1247 Brian Aguirre Atlanta D1247,GA (770)639-4581 Brian.Aguirre@lowes.com 830 Randal Webb Hoover D830,AL (205)641-2123 Randal.E.Webb@lowes.com 831 Chad Nails Altanta D831,GA (770)286-4409 Chad.R.Nails@lowes.com 832 Stacy Tolbert Atlanta D832,GA (770)238-9838 Stacy.STolbert@lowes.com 836 Floyd Coffman Birmingham-Hoover D836,AL (256)497-7288 Flovd.M.Coffman@lowes.com 892 Dana Farmer Atlanta D892,GA (404)617-0502 Dana.Farmer@lowes.com 1296 Tom Bentley Augusta,GA-Augusta D1296,SC (706)945-9314 Thomas.W.Bentlev@lowes.com 858 Jack Lait Orlando D858,FL (407)312-5302 Jack.MLait@lowes.com 869 Michael Kiper Melbourne-Palm Bay D869,FL (772)380-2823 Michael.J.Kiper@lowes.com 1221 Mike Saporito Miami D1221,FL (786)447-7554 Michael.J.Saparito@lowes.com 1249 Zach Kelley Jacksonville D1249,FL (904)271-0578 Zachery.A.kellev@lowes.com 1278 Matt Fratus Port Orange D1278,FL (386)847-2630 Matt.Fratus@lowes.com 1348 Bill Webb Orlando D1348,FL (407)312-7135 William.H.Webb@lowes.com 1350 Jeffery Baker Miami D1350,FL (561)284-9169 Jeff.F.Baker@lowes.com 820 Allan Smith Jacksonville-Greenville D820,NC (252)702-2051 Allen.A.Smith@lowes.com 822 Dwight Jones Raleigh D822,NC (919)406-4454 Bobbv.D.Jones@lowes.com 827 RobertJones Raleigh D827,NC (919)200-3121 RobertLJones@lowes.com 1240 Lori Plesser Fayetteville D1240,NC (910)709-5226 Lori.R.Plesser@lowescorn 837 Mike McLain Savannah,GA (843)518-3696 Mike.N.mdain@lowes.com 865 Sandy Paden Tampa D865,FL (813)373-8188 Sandy.K.Parlett@lowes.com 868 Dave Chaffman Gainesville D868,FL (352)672-4744 Dave.M.Chaffman@lowes.com 1270 Raul Cordova Tampa D1270,FL (813)712-9243 Raul.Cordova@lowes.com 1297 Thomas Reinhard Lakeland D1297,FL (863)272-8087 Thomas.A.Reinhard@lowes.com 1355 Bob Solgot Tampa D1355,FL (941)465-0517 RobertSolgot@lowes.com 1000 Lowe's Blvd./Mooresville,NC 28117/Phone:704-757-4141/Fax:336-651-3300 113 LOWE'l5' Commercial SERVICES Lowe's has^'125 District Commercial Account Specialists(DCAS)to serve TCPN members at the local level-they are listed below(continued): Jeff Armstrong-West Field Director Office:(704) 758-4159 District DCAS Market Mobile Email 880 Amanda Dickey Burbank D880,CA (562)237-6388 Mandv.A.Dickev@lowes.com 882 Paul Finch Los Angeles D882,CA (714)421-3209 Paul.J.Finch@lowes.com 1102 Sophia McDonnell Fontana D1102,CA (909)278-2549 Sophia.M.Mcdonnell@lowes.com 1236 Reuben Pacheco Los Angeles D1236,CA (213)435-9176 Reuben.b.Pacheco@lowes.com 1253 Jason Blacklock Vista-Oaceanside D1253,CA (760)814-0524 Jason.T.Blacklock@lowes.com 1262 Taush Petralia Los Angeles D1262,CA (951)203-8970 Taush.A.Petralia@lowes.com 1263 Vanita Jones Los Angeles D1263,CA (213)435-7388 Vanita.MJones@lowes.com 893 Greg Birchman Seattle D893,WA (425)238-5686 Greg.J.Birchman@lowes.com 894 Chuck Orr Seattle D894,WA (360)485-3342 CharlesJ.Orr@lowes.com 898 Frank Wellman Seattle D898,WA (206)402-7105 Fran k.D.Wellman@l owes.corn 1100 Sarah Hill Portland D1100,OR (503)307-4384 Sarah.E.Hill@lowes.comn 1264 Alton Culverhouse Anchorage D1264,AK TBD alton.l.culverhouse-1@lowes.com 896 Mike Carter Denver D896,CO (303)868-2587 Mike.Carter@lowes.com 1101 Bryan Houser Phoenix1101,AZ (623)414-0920 Bryan.Houser@lowes.com 1223 Jean Dowling Albuquerque D1223,NM (505)967-8862 Jean.M.Dowling@lowes.com 1238 Mark Hafley Westminster D1238,CO (720)545-6604 Mark.EHaflev@lowes.com 1284 James Dohnalek Denver D1284,CO (720)670-9548 James.C.Dohna lek@lowes.com 1313 Nicholas Miller Phoenix-Chandler D1313,AZ (602)828-9580 NicholasJ.Mller@lowes.com 885 Ed Marshall Las Vegas D885,NV (702)236-8608 EdwardJ.Niarshall@lowes.com 897 Steve Thurgood Salt Lake City D897,UT (801)602-1096 Steve.K.Thureood@lowes.com 1103 Todd Borchardt Sacramento D1103,CA (916)201-4546 Todd.M.Borchardt@lowes.com 1104 Angela Be nnis h SanJose D1104,CA (408)497-2001 Angela.C.Bennish@lowes.com 1357 Chris Ganne Fresno D1357,CA (559)967-0683 Chris.M.Ganne@lowes.com 1267 Chris Nygren Antioch-San Francisco D1267,CA (925)784-6141 Chris.E.Nveren@lowes.com 1314 Sean Doonan Salt Lake City D1314,UT (801)597-7233 Sean.P.Doonan@lowes.com Tom Yeatts- North Central Field Director Office:(704) 758-3439 District DCAS Market Mobile Email 1293 Michael Ostrander Flint D1293,MI (248)881-7023 Michael.J.Ostrander@lowes.com 1250 Ralph Page Detroit D1250,MI (734)478-5346 Ralph.H.Page@lowes.com 842 Ryan Savage Clinton Township D842,MI (586)907-7768 Rvan.A.Savarze@Iowes.com 843 Tm Bresnahan Indianapolis D843,IN (317)471-7790 Tim.GBresnahan@lowes.com 1276 Harland Schroder Indianapolis D1276,IN (317)376-2245 Harland.Schroeder@lowes.com 819 Derk Walker Toledo D819,OH (419)386-9461 Derk.C.walker@lowes.com 839 Chuck Kilkenny Columbus D839,OH (614)827-5199 Chuck.A.Kilkennv@lowes.com 840 Troy Smith ColumbusD840,OH (614)301-0461 Troy.E.Smith @lowes.com 848 Jeff Luczywo Canton D848,OH (330)696-2295 Jeff.A.Luczvwo@lowes.com 829 Ed Thornhill Dayton D829,OH (937)416-2967 Edward.L.Thornhill@lowes.com 1356 Scott Coverdale Fremont D1356,OH (440)865-4590 Scott.W.Coverdale@lowes.com 838 Mike Klieber Cincinnati D838,OH (937)481-1990 Michael.LKlieber@lowes.com 1311 Brandon Hosler Cincinnati D1311,OH (513)255-0471 Brandon.T.Hosler@lowes.com 1303 Debbie Mossburg Chicago D1303,IL (630)995-5395 Debbie.L.Mossburg(c@lowes.com 1233 Renee Patrick Chicago D1233,IL (773)318-9606 Renee.C.Patrick@lowes.com 1245 Michael Suring Rockford-Elejn D1245,IL (224)523-6213 Michael.R.Surina@lowes.com 1286 TBD Milwaukee D1286,WI (414)331-8049 TBD 1000 Lowe's Blvd./Mooresville,NC 28117/Phone:704-757-4141/Fax:336-651-3300 114 LOWE'S Conunercial SERVICES 6. Define your standard terms of payment: Lowe's is committed to offering TCPN members the easiest, most convenient business credit program anywhere. Our business credit offers easy-to read itemized billing, secure online account management,customized account setup and employee spending control. Lowe's offers 3 types of business credit programs for our commercial customers: Lowe's Accounts Receivable (LAR), Lowe's Business Accounts(LBA), and Lowe's Business Rewards Card by American Express. These programs are private label credit programs for Lowe's. The terms and conditions are pre-established and will be between the TCPN member who chooses to open an account and either GE Money or American Express. Below are key features and benefits of each of the three business account options outlined above: IS Lowe's Account Receivable (LAR): — Easy to understand itemized statements with product level detail at invoice/agency level • Billing can be broken out by departments within the agency(ground maintenance, building/facilities maintenance,etc.) — Purchasing control with a list of authorized buyers and optional identification cards — No annual fee — Ability to pay by invoice — Pay in full each month — Online account management at LowesForPros.com • Allows for additional flexibility such as downloading invoice details into an Excel spreadsheet,allowing for more timely and greater reporting capabilities. — Additional security with special purchasing instructions • Ability to limit dollar amount of a single purchase • Can also limit what employees can purchase. Example: Do not allow tool purchases — Choose the account structure that is right for the customers need • Regular—purchases are billed on one account number • Primary/Secondary—if your member has multiple locations that need to be linked to a centralized primary account, or has job accounting requirements,this is the right accountfor them. Billing may be centralized or mailed to various job accounts. 1000 Lowe's Blvd./Mooresville,NC 28117/Phone:704-757-4141/Fax:336-651-3300 115 LOWE'S Commercial SERVICES Define your standard terms of payment (continued): Lowe's Business Account(LBA): — Easy to understand itemized statements with product level detail — Purchasing control with the ability to issue multiple cards — No annual fee — Flexibility to make minimum monthly payment or pay in full each month ` � — Online account management at LowesForPros.com `4 Lowe's Business Rewards card by American Express: — No annual fee — Revolving account—Pay in full, or over time with a revolving credit line — Employee spending limits and tracking—Track and assign a spending limit for each additional cardholder — OPEN Savings—Card members receive a 3% - 25%discount on Rental Cars, Hotels, Overnight Shipping, and other common business expenses. Savings appear automatically on statements — Purchase Protections Guarantee—Purchases are protected from theft and accidental damage for up to 90 days from date of purchase(terms and conditions apply) — Online Account management—set up account alerts, monitor and analyze spending and set electronic bill payment. — Reward Benefits/Reward Points earned: • 3 points per$1 spent at restaurants, office supply retailers,and for wireless phone bills • 2 points per$1 spent at Lowe's • 1 point per$1 spent everywhere else Questions 7,8,9 and 10 with regard to market share and competition: Information is proprietary to Lowe's. 1000 Lowe's Blvd./Mooresville,NC 28117/Phone:704-757-4141/Fax:336-651-3300 116 LOWE'S Commercial SERVICES 11.What differentiates your company from competitors? 1110 Dedicated.Service-Driven Commercial Sales Specialists In addition to a dedicated Commercial Sales Team at Lowe's corporate headquarters,there are approximately 125 outside,market-based District Commercial Account Specialists throughout the country dedicated to assisting TCPN members in acquiring the products and services they need at Lowe's while adhering to TCPN contract guidelines. In addition,we have over 5000 dedicated,in-store Commercial Sales Specialists dedicated to delivering great customer service to TCPN members. LowesForPros.com TCPN members can visit LowesForPros.com and login as a TCPN member to obtain special offers (e.g., 15%off paint,$10 off next$50 order,etc.)as well as gain access to industry articles,construction calculators,business credit account management,and much more. They can also access Lowe's Property Management System and Lowe's Quotation Center for additional business tools and services. Maintenance Supply Rack Program: Lowe's Maintenance Supply Rack Program is a great program to help keep TCPN members in stock with their most common consumable items needed to maintain and beautify their business. Think of it as Lowe's helping to manage a TCPN member's inventory needs saving them both time and money. With an initial supply purchase of just$100 or more,we will provide a 5 shelf metal rack to stock a TCPN's products for onlya penny! We will also provide labels for TCPN members to place on their racking to trackinventory and make reordering simple and hassle-free. Our Team will even contact TCPN members who choose to take advantage of the Maintenance Supply Rack Program on a regular basis to inquire about their replenishment needs. This program will save TCPN members significant time and money by keeping TCPN member personnel on-the-job to focus on their most important business needs while minimizing any business risk associated with having personnel go off-site. $ Special Values for TCPN Members We will send direct mailers periodically to TCPN members with great values and special promotions to help TCPN members take advantage of additional values Lowe's has to offer. 1114 Delivery Lowe's has one of the largest fleets of supply and construction delivery vehicles in the business to provide TCPN members with what they need when they need it. And just like our extended business hours,our delivery fleet runs 7 days per week to ensure we meet the needs of our valuable business customers. For TCPN members,a significantly reduced fee of$20 for deliveries will also be made available. This is a significant savings compared to normal $65—$90 delivery fees depending on local market conditions. 11. Volume Pricing with Quote Support Program(QSP): Lowe's Quote Support Program is designed to ensure all TCPN member orders are priced according to the pricing schedule in Tab 6 of this proposal. Please allow a minimum of 24 hours to process each order. More lead time may be required depending on the materials being requested and size of the order. Additional Every Day Savings with Contractor Pack Pricing Lowe's offers additional savings on over 800 in-stock"buy in bulk"store products. Look for the yellow "Contractor Pack"label to save,or stop by the Commercial Sales Desk to review a complete list of Contractor Pack items. Savings can range from 10%to 40%! 1000 Lowe's Blvd./Mooresville,NC 28117/Phone:704-757-4141/Fax:336-651-3300 P d g e 117 LOWE'S Come SERVICES 14 Easy Ordering Lowe's is committed to making ordering easy and painless for TCPN members. TCPN members will have the fol I owi ng order options: • Faxing order to closest or preferred Lowe's store. For fax orders,we will develop a customized 'Worksheet/Cover Page"for each TCPN member that will have their closest Lowe's stores information pre-populated to making fax ordering easier. • Calling in an order to the Commercial Sales Desk at their local Lowe's store—Lowe's stores can be easily located by using Lowes.com or calling 1-800-44-LOWES. • Placing an order online via www.Lowesforpros.com • Submitting an order electronically to TCPNPLowes.com—a dedicated TCPN accounts person will receive the email and ensure the appropriate Lowe's store executes the order and has the products pulled for fast and easy pick-up or delivery based on the TCPN member's preference. • Placing a phone order by calling a dedicated TCPN accounts person assigned to the TCPN contract using a dedicated 800#for TCPN members. This person will facilitate all the order details and ensure the appropriate Lowe's store executes the order and has the products pulled for fast and easy pick-up or delivery based on the TCPN member's preference. ZIO Environmentally Responsible,Energy Efficient"Green"Products Lowe's is proud of our past performance in promoting products offering the highest standards in energy efficiency. EPA&U.S.Department of Energy ENERGY STAR'Award has been given to Lowe's seven consecutive years for promoting products that meet the highest energy and water efficiency standards. Most recently,the U.S. Environmental Protection Agency named Lowe's Companies,Inc.the first winner of the ENERGY STAR Sustained Excellence Award in Retail.The award recognizes Lowe's long-standing leadership as a retailer of energy-efficient products. 1000 Lowe's Blvd./Mooresville,NC 28117/Phone:704-757-4141/Fax:336-651-3300 P 118 LowE'S Commercial SERVICES 12. Describe how your company will market this contract if awarded. Lowe's team of 125 District Commercial Account Spedalists(as listed in the answer to Question 5)will be the local points of contact marketing to all TCPN members—both current and prospective. The District Commercial Account Spedalists are responsible for meeting with Govemment agencies such as colleges&universities,school boards, housing authorities, hospitals,etc. In addition, Lowe's is over 1,717 stores strong in the U.S.alone with dedicated Commercial Sales Spedalists who are also responsible for marketing to and working with Government agencies in their local markets.With the list of members provided by TCPN upon award, Lowe's will provide that information to our in-store Commercial Sales Spedalists so they can contact members in their area and offer up ourenthusiasm and commitment to service their needs by providing excellent customer service and quality building material and maintenance products. Corporately, Lowe's will send a letter of introduction to all TCPN members informing them of our contract. It will also include a quick reference guide outlining Lowe's programs and services under the TCPN contract. We will also include an easy reference aid listing out Lowe's stores, points of contact for assistance/help,and other helpful tips designed to make it easy to do business with Lowe's. 13. Describe how you intend on introdudng TCPN to your company. A Lowe's/TCPN Contract would be managed by the Commercial/Government Sales Division of Lowe's Companies Inc. All contract compliance, negotiation,order processing, reporting and administrative payments will be handled by corporate personnel(as described in the answer to Question 5) out of the Mooresville, NC location. Our Corporate team, responsible for commercial and government sales as well as comprehensive customer and store support, is closely linked to our team in the Field to manage the sales process. Upon award,a corporate communication through multiple channels would be distributed to all Regional Sales Directors, District Managers, Field Directors, District Commercial Account Specialists,and in-store Commercial Sales Specialists that would include: o Contract terms and conditions o Procedure to process incoming orders and execute pre-negotiated pricing for TCPN Members o A list of all current TCPN Members to support proactive marketing of the contract throughout all local markets across the country. In addition, Lowe's personnel will be advised to offer the TCPN contract to eligible state and local government agencies that are not currently members of TCPN but that may benefit from this type of acquisition vehicle. It is understood that TCPN personnel will be available to Lowe's representatives to help explain the membership process to prospective members. 14. Describe your firm's capabilities and functionality of your on-line catalog/ordering website Lowes.com (www.lowes.com) is our primary public website and on-line product resource. It can be used by Government agencies, businesses and retail customers as a valuable resource for researching products,services, and how-to projects. For businesses such as government agencies that are members of TCPN, it can assist with purchasing decisions for products and services Lowe's offers. 1000 Lowe's Blvd./Mooresville,NC 28117/Phone:704-757-4141/Fax:336-651-3300 P a g 119 LOWE'S Commercial SERVICES 14. Describe your firm's capabilities and functionality of your on-line catalog/ordering website (cont.): LowesForPros.com is an affiliated website and an additional resource for businesses and business professionals that can be accessed directly at www.lowesforpros.com or from www.lowes.com. a. Access to Lowe's Quotation Center for TCPN members to submit electronic requests for quotes b. Exclusive spedal product offers for TCPN members—examples may include 15%off paint,$10 off next$50 purchase,etc. c. Convenient and easy access to Lowe's business credit center for online account management d. Online dimensional lumber and plywood pricing e. Convenient and easy access to Material Safety and Data Sheets(MSDS)for Paint&Cleaning Products f. Informative business tips and articles g. Construction calculators for estimating materials and labor-hours for jobs Online Ordering 1) Lowe's online ordering is accessible to TCPN members via www.LowesForPros.com. • Steps to ordering from Lowe's Online are as follows: a) TCPN members login to Lowe's Quotation Center b) Place a quote request or order online c) TCPN members can route their quote request or order to their preferred Lowe's store or select an option to route it to a dedicated TCPN accounts person assigned to the TCPN contract at Lowe's corporate headquarters d) A Lowe's Commerdal Sales Specialist will deliver a quote&pull your order for pickup or delivery e) Track and view detailed information on your previous orders&quotes Our Commercial Sales Spedalists will work directly with members to provide a quote quickly and confirm your order so that the materials are ready when you need them.Our Commercial Sales Spedalists are available 7 days a week to help you identify and order the materials you need to get the job done right,and right on time. All orders placed before 3 p.m.can be picked up in 2 hours. All orders placed by 6 p.m.will be ready for 7 a.m. pickup the next day. 1000 Lowe's Blvd./Mooresville,NC 28117/Phone:704-757-4141/Fax:336-651-3300 Fare 120 LO W E'S Commercial SERVICES 14. Describe your firm's capabilities and functionality of your on-line catalog/ordering website (cont.): 2) Order related problems can be resolved by directly contacting one of our local District Commercial Account Specialists(DCASs),the local store,or by email TCPN@Lowes.com. Corporate points of contact as described in Question 5 will also serve as an additional layer of account management and serve as central points of contact to deliver on our commitment of excellent customer service to both TCPN and TCPN members. 3) Lowe's has the capability to offer EDI, online ordering,acceptance of P-cards and purchase orders, as well as shipment tracking. 4) Lowe's does not require customers to re-submit orders in backorder status. They will be kept in our"Due"files and once the order is received the member will be notified of delivery or pick-up by the nearest Lowe's store. 5) TCPN members can track shipment of online orders via their own account on www.LowesForPros.com. 6) The steps to place an order on-line are as follows: a) Place a quote request or order online using the Lowe's Quotation Center on www.LowesForPros.com b) A Lowe's Commerdal Sales Specialist will pull your order for pickup or delivery c) Track and view detailed information on your previous orders&quotes • Our Commercial Sales Specialists work with you to provide a quote quickly and confirm your order so the materials are ready when you need them.Our Commercial Sales Specialists are readily available a week to help TCPN members identify and order the materials they need to get the job done right,and right on time. • All orders placed before 3 p.m. can be picked up in 2 hours. All orders placed by 6 p.m.will be ready for 7 a.m. pickup the next day • A'Call-Ahead Worksheet can be accessed by using the following link: http://www.lowesforpros.com/EasyOrderFulfillment 15. Describe your company's Customer Service Department(hours of operation,number of service centers,etc.) Lowe's will serve TCPN members via our vast store network.We are open seven days a week with extended business hours. At Lowe's,we understand that members may have needs outside of normal business hours,which is why we are open extended hours during the week and open on the weekend to meet your member's needs. Typical store hours are as follows: Sunday: 8am—6pm Monday—Thursday: 7am—9pm Friday&Saturday: 7am—10pm Local stores may vary. Please call ahead to avoid any inconvenience. Customer Service Department: (800) 725-6714 Customer Care Line for the closest Lowe's Store: (800)44-LOWES—(800-445-6937) Dedicated Email Support:TCPN@Lowes.com Dedicated TCPN Support 800#Staffed 7AM—6PM EST Monday- Friday 1000 Lowe's Blvd./Mooresville,NC 28117/Phone:704-757-4141/Fax:336-651-3300 121 LOWE'S Commercial SERVICES Green Initiatives Lowe's continues to build on a history of environmental leadership by helping consumers reduce their energy and water use while saving money through a growing number of product solutions. • Lowe's has more natural/organic gardening items than any national retailer.We carry Hot Shot" Natural insect killers(uses lemongrass oil extracts,which is a natural insecticide).We carry Bayer Advanced'": Bayer Advanced Nathan" as another step in our continuing effort to help consumers by providing choices for their home or business, lawn and garden pest,weed and disease management needs. • We offer a wide selection of environmentally responsible and energy-efficient products for the home,from ENERGY STAR appliances to low VOC paint. • We reached a multi-year agreement to make insulation manufacturerJohns Manville an exdusive supplier to Lowe's.As a result,our customers gain increased access to the most advanced insulation technology for energyeffiaency and improved indoor air quality from the only company to offer a full line of Formaldehyde-free TM fiber glass building insulation. • Lowe's helps customers handle the challenge of rising energy costs by introducing innovative energy-saving products by launching the Lowe's Energy Center. Piloted in 21 California stores, with plans to expand to other locations across the U.S.in 2010,the Energy Center is retail's first comprehensive,easy-to-shop destination for products that help customers measure, reduce and generate energy.The Center makes simple and affordable solar technology more accessible. For the first time, homeowners can purchase grid-connected solar panels off the shelves of a major retailer. • Providing customers products that make their lives better while saving them money and reducing their environmental footprint has resulted in industry-leading recognition for Lowe's. • The U.S. Environmental Protection Agency awarded Lowe's the 2010 ENERGY STAR.Sustained Excellence Award in Retail.The award recognizes Lowe's long-standing leadership as a retailer of energy-efficient products. • Lowe's was honored for outstanding achievements year after year in customer outreach, employee training and product selection,and for reducing greenhouse gas emissions through its industry-leading commitment to energy efficiency. • Lowe's has won eight consecutive ENERGY STAR awards(2003-2010), including four ENERGY STAR Partner of the Year awards for educating consumers about the benefits of energy efficiency. • In 2009, Lowe's sold enough ENERGY STAR products to save consumers more than$265 million off their energy bil Is compared with non-ENERGY STAR products • Lowe's achievements in delivering energy-efficiency savings to customers also include: Increasing the quantity and variety of ENERGY STAR products available in stores,induding raising the number of ENERGY STAR dishwashers in stock to 90 percent of all dishwashers. Lowe's carries retail's largest in-stock selection of ENERGY STAR-qualified major appliances. Promoting ENERGY STAR as a way to save energy and money to an estimated 15 million customers perweek through in-store efforts that induded increased employee training and enhanced signage. • Lowe's is also the 2009 WaterSense® Partner of the Year, offering retail's largest in-stock selection of WaterSense products. 1000 Lowe's Blvd./Mooresville,NC 28117/Phone:704-757-4141/Fax:336-651-3300 P +, 2 122 LOWE'S Commercial SERVICES Green Initiatives(continued): • The WaterSense award honored our efforts to increase awareness of the WaterSense label and to educate consumers about water-efficient practices. Explaining the benefits of water conservation in stores and online through the "Build Your Savings"program, Lowe's is helping to protect the future of our water supply and helpingfamilies reduce utility bills at a time when every dollar counts. • The number of WaterSense-labeled toilets and bathroom faucets Lowe's sold in 2009 can save enough water in a year to:fill more than 3,600 Olympic-sized swimming pools(or save more than 2.4 billion gallons of water annually) and save consumers$13 million each year on water bills. • Most recently,the U.S. Environmental Protection Agency named Lowe's Companies, Inc the first winner of the ENERGY STAR Sustained Excellence Award in Retail.The award recognizes Lowe's long-standing leadership as a retailer of energy-efficient products. ENERGY STAR Vendor Certifications: Not applicable 1000 Lowe's Blvd./Mooresville,NC 28117/Phone:704-757-4141/Fax:336-651-3300 123 TAB 4 - PRODUCT ! SERVICES TCPN is soliciting proposals from qualified respondents for MRO Equipment, Supplies and Related Items and Services for its member agencies. The Services shall include, but not be limited to: 1. Pricing will be per a Distributor/ Reseller Catalog less discount basis. 2. A full line offering of MRO equipment, supplies and related items and services. 3. Items shall be either delivered to the customer's jobsite or available for pickup as locally available. 4. The successful bidder shall have a fully operational website that enables on-line ordering by the individual member agencies. 5. The successful bidder shall have Government Sales, sales staff representatives in the TCPN member agency states. 6. Hourly services schedules, as applicable shall be included in the proposal. Product Categories -Included but not limited to: 1. Appliances 2. Building Materials 3. Electrical Supplies 4. Fasteners 5. General Maintenance Supplies 6. HVAC Supplies 7. Irrigation Equipment& Supplies 8. Janitorial Supplies 9. Landscaping Supplies 10. Motors, Pumps 11. Paint Supplies 12. Plumbing Supplies 13. Swimming Pool 14. Tools (general purpose & machine) 15. Window Treatments 16. Services (installation, glass cutting, rental, etc) Products & Services Summary Matrix — Provide a matrix that will allow TCPN to readily appraise your company's products and service offering versus other respondents. Value Add Services Description — Please include any value add services information you think TCPN should have when making their decision to select your company. LOWE'S Coa n srcial SERVICES TAB 4-PRODUCT/SERVICES Lowe's Services for Commercial Customers Get What You Need.When You Need It.At Lowe's we've teamed a lot about commercial business customers since we began in 1946. You're no do-it-yourselfer.You're a professional.Workinglonger hours,on bigger jobs,so you need professional-grade brands you can trust.Our services are made to help save TCPN members time,money and make your agency run smoother.And get you out of the store and back on the job faster.Everything you need to make Lowe's Commercial Services work harder for you is right here. Lowe's Business Credit The Lowe's business credit program giws you the flexibility,convenience and financial powerto get the job done. See Tab 3 for more details. Easy Order/ Fulfillment Lowe's offers you three ways to get what you want,when you need it.We make contractor ordering easy,no matter what size job. See Tab 3 for more details. Blueprint Estimates Eve ry s u ccessful project begins with a Blueprint Estimate from Lowe's.Bring in your blueprints to Lowe's todayand get the industry's most comprehensive list of materials available.Your Commercial Sales Specialist has all the information you need to getstarted. Supply Rack Earn a Supply rack just by buying the things you already buy.See Tab 3 for more details. Contractor Packs Contractor Packs allow you and your company to gain a bulk discount on certain items. Gift Cards A Lowe's Gift Card is great for thanking employees fora job well done,for se rvi ce awards and safety i ncenti yes,a nd forsh owing appreciation to customers.We offer competitive volume discounts and free shipping within 48 hours. Delivery Lowe's appreciates you as a valued customer.As a result,delivery is available to you seven days a week.And for Major Appli ance purchases,you have the option to choose next-daydelivery!(Fees may apply.) 1000 Lowe's Blvd./Mooresville,NC 28117/Phone:704-757-4141/Fax:336-651-3300 I 1 e LOWE'S Commercial SERVICES Sample of Commercial Products Offered by Lowe's: rim ,,_.... ,, .,..., ;arc. . . , , §, ..... ate..... x. _ 1 ,., .., to N'N.N.....,),,..(< t .•• it ,„.. III Acl anTech Flooring American Standard Bath American Standard Water Armstrong Solutions Efficient Bath Solutions i rett irraims--11 .....,..m„ ... 7` . _ ,. I ii , 1 / '` i IIII ill:• -. ' i 1 Benchmark Doors by Bosch BR 1 1 1 Carry-On Cargo and Therma-Tru Equipment Trailers M ..t^° ".**4 r- . iii '.1 '''.Of • Ott: • Car:eWright Car:eW fight Closet Maid C+yntel Educational Program V/oodworking System MET i - °\- �,- . DREMEL is f ` View Demo V.milims lc. 1 . .14 DEt`/ALT:flew Power Tools Dewalt Door Jamb Dremel Multi-flax demo 1000 Lowe's Blvd./Mooresville,NC 28117/Phone:704-757-4141/Fax:336-651-3300 12 LOWE'S Commercial SERVICES Sample of Commercial Products Offered by Lowe's: S co..•rw ® _ ei ems. r4741 ,ry �LL� � iggr" MAo'Jw * M '. 1,. 4 FLOR Fluidmaster Gametime:Outdoor Play Generators At Lowe's Equipment r y00101 7 y.,-_-_, .K tl" Searles A YrM. _- = Y . q : w it MOM JR wii._____:........0002.....:00,,, --— GreenFiber Natural Greenlee Har is Saunas Henkel Insulation F4!TA>41 11 ®0 IR�NIN. v ..�. •t 1 Hitachi 1,-r.1r IRL� �IIN rtARATHON Kobalt 1000 Lowe's Blvd./Mooresville,NC 28117/Phone:704-757-4141/Fax:336-651-3300 P d r e 13 LOWE'S* Commercial SERVICES Sample of Commercial Products Offered by Lowe's: '+ — str wear riu Ito s,�pry rteery MHEM YC?J szu!f .ate 411.' 9101 iu, itt is DrtgFil-. j00 4.-- r 1- -.. ,-- - :- 3 •._ c .,_ ....- kj .— Omahar-, -...— : -- r 1 r t!..,,.,---.. ... -x -. .., tW.nA`I Vw,.Rf W r KOBALT SpeeclFit Korky Kwikset Leacico Lighting Catalog r t.Etiot.OR Y leer 0 -:- t 146. ' ,I. !!....41 pi 6i,4 , ITOUI If . )itit NA1tS 20%Puff ADHESIVE rr illrrr 0'11 t LEvOLOR Le:color Levolor Blinds Liquid flails Lowes Laminate English 1000 Lowe's Blvd./Mooresville,NC 28117/Phone:704-757-4141/Fax:336-651-3300 14 LOWE'S Commercial SERVICES Sample of Commercial Products Offered by Lowe's: AM MISMOT AUTOMATIC 41.1.1 OA:WM R. fr TA 0 aid . ...., , ____ .,__ _ it el . __ ___. .... , .___ ...._:._ , ice►_ti _, minq.._._._..,,a., Loves Laminate flighty Mule Automatic flighty Mule DIY Driveway Oldcastle Espanol Gate Openers Gates if axiom has rolil r{I w ifirrr 1 . 1 4 cxutother nx#in I w ` 10• • WM I i .----7---------..:.-. / Ondura Ondura Oreck Oreck F.' '4` m CrPIL V '4 ILi Pella Phillips II PL Adhesr:es PORTER CABLE 1000 Lowe's Blvd./Mooresville,NC 28117/Phone:704-757-4141/Fax:336-651-3300 P g 15 LOWE'S' Commercial SERVICES Sample of Commercial Products Offered by Lowe's: IRn,aCn an,IC- Iprac RrDTav ».. :..I�t'.R AIR MOVER: .lei �� Watch the i - MAX video ► Mir _y li RGtax Insulation Rotozip Sakrete Shop Vac -Air Mover SHUR-LINE Wir Z. TRlpr 10.1"."'' 11771/4\ y View Demo TAVY S7USAW ENTERPRISIS SHUR-LINE Painting Tools SKIL tsJormdn:e Saws Tappan THERMAIIIRU r . ! 4-- •►roc. 11111EfLIILIIIJI?sem t 11 TOP CHOICE - `- It -A..A i* , Therma-Tru Door Top Choice Tuftex Panels Ultra Play:Park& Site Systems Amenities 1000 Lowe's Blvd./Mooresville,NC 28117/Phone:704-757-4141/Fax:336-651-3300 16 LOWE'S Commercial SERVICES Sample of Commercial Products Offered by Lowe's: 04101M— p. 7( f t[s Mr {ddd r � �i.wrw ...A4...„fr 44 IS in-, 14,0 1 USG Valspar Valspar Wayne-Dalton OM Ira rkil Werner Ladders Whirlpool 1000 Lowe's Blvd./Mooresville,NC 28117/Phone:704-757-4141/Fax:336-651-3300 17 LOWE'S Commercial SERVICES Delivery Schedule 1. Lowe's offers delivery 7 days a weekfrom our Retail locations. 2. Monday-Sunday. TCPN members must give a minimum of 24 hrs notice of all deliveries. Manage the award discount schedule 1. The Store will submit each order to our Quote Support Program(QSP)to pull the % discount foreach product. 2. The DCASs in each market will be on point for coordination of the sales efforts. 3. Training will be coordinated by the Lowe's corporate office utilizing our advanced customer relationship management system to communicate the TCPN program to the stores. 4. Upon request, each DCAS will coordinate getting new members set upon a Lowe's LAR account when Lowe's is given notice of new members. Online Ordering 1) Lowe's online ordering is accessible to TCPN members via www.LowesForPros.com. Steps to ordering from Lowe's Online are as follows: a) Place a quote request or order online at the Lowe's Quotation Center b) A Lowe's Commercial Sales Specialist will deliver a quote &pull your order for pickup or delivery c) Track and view detailed information on your previous orders&quotes Our Commercial Sales Specialists work with you to provide a quote quickly and confirm your order so that the materials are ready when you need them. Our Commercial Sales Specialists are available 7 days a week to help you identify and order the materials you need to get the job done right, and right on time. All orders placed before 3 p.m. can be picked up in 2 hours. All orders placed by 6 p.m.will be ready for 7 a.m. pickup the next day • Our Commercial Sales Specialists work with you to provide a quote quickly and confirm your order so that the materials are ready when you need them.Our Commercial Sales Specialists are available 7 days a week to help you identify and order the materials you need to get the job done right, and right on time. • All orders placed before 3 p.m. can be picked up in 2 hours. All orders placed by 6 p.m.will be ready for 7 a.m. pickup the next day • A`Call-Ahead Worksheet' can be accessed by using the following link: http://www.lowesforpros.com/EasyOrderFulfillment 1000 Lowe's Blvd./Mooresville,NC 28117/Phone:704-757-4141/Fax:336-651-3300 18 LOWE'S Commercial SERVICES TCPN members should report to the 'Commercial Sales Desk',clearly marked by a red banner sign, in each store. A minimum of 24 hours notice is required to ensure all contract compliance requirements are met foreach TCPN order. a) Lowe's will not assign a spedal account number to TCPN members. TCPN members will be responsible for identifying themselves as members to Lowe's store personnel in order to receive TCPN pricing. b) Currently there are no limitations that will prevent Lowe's from offering the pricing that we've outlined in this bid response. c) TCPN member purchase orders can be accepted and will be processed through Lowe's Corporate Headquarters in North Carolina. Manage Contract Pricing at multiple locations When orders are placed with 24 hrs notice,stores will submit item s through QSP to pull the%discount for the product son the order. QSP will send the store pricing according to the Contract Price Business Account 1) In lieu of a Government agency submitting an LAR application, Lowe's will accept"company letterhead" requests for credit. 2) When an agency submits,the request must come on the requestors"company letterhead" with a signature and the following text must be included: • "We are requesting an LAR account." • "We understand the terms of repayment are net 20th prox." • "We agree to the terms and conditions that govern the LAR account program." It is Lowe's responsibility tofurnish a copy of the credit Terms&Conditions in advance of an account being established. See Attachment#3 in Tab 8 for Terms&Conditions of the LAR business account. Credit Hold 1) Lowe's Credit Center will communicate directly with TCPN Members should it be necessary for the account to be placed on credit hold. 1000 Lowe's Blvd./Mooresville,NC 28117/Phone:704-757-4141/Fax:336-651-3300 19 TAB 5 - REFERENCES Provide a minimum of ten (10) customer references for product and/or services of similar scope dating within the past 3 years. Please try to provide an equal number of references for K12, Higher Education and City/County entities. Provide the following information for each reference: • Entity Name • Contact Name and Title • City and State • • Phone Number ■ • Years Serviced • Description of Services • Annual Volume LOWE'S Commercial SERVICES TAB 5—REFERENCES Entity Name Iredell Statesville Schools Contact Name and Title Kenny Miller,Exec. Dir.Facilities&Planning City and State Statesville,North Carolina Phone Number 704-873-3755 Years Serviced Almost 2 Description of Services Provide MRO,specialty items,playground equipment,etc. Annual Volume Proprietary Entity Name York Housing Authority Contact Name and Title Kyle Hall,Maintenance Supervisor City and State York,South Carolina Phone Number 803-684-7359 ext.25 Years Serviced 1 year Description of Services Construction materials and MRO Annual Volume Proprietary Entity Name UNCC Contact Name and Title Wanda Kay,Purchasing Agent City and State Charlotte,North Carolina Phone Number 704-687-7324 Years Serviced 1 year Description of Services Provide MRO,specialty items,playground equipment,etc. Annual Volume Proprietary Entity Name York School District One Contact Name and Title Stan Quinn,Director of Operations City and State York,South Carolina Phone Number 803-684-1924 ext.251 Years Serviced 1 year Description of Services Every maintenance items,specialty items and bulk orders Annual Volume Proprietary Entity Name Waxahachie Independent School District Contact Name and Title Mike J.Craig,Building Trades City and State Waxahachie,Texas Phone Number 972-923-4600 Years Serviced 5 years Description of Services Provide MRO,specialty items,playground equipment,etc. Annual Volume Proprietary 1000 Lowe's Blvd./Mooresville,NC 28117/Phone:704-757-4141/Fax:336-651-3300 I 1 LOWE'S Commercial SERVICES TAB 5—REFERENCES Entity Name Dallas Housing Authority Contact Name and Title Martin Hendren,Purchasing Agent City and State Dallas,Texas Phone Number 214-951-8450 Years Serviced 10 years Description of Services Every maintenance items,specialty items and bulk orders Annual Volume Proprietary Entity Name Rutgers University Contact Name and Title Stephanie Culpepper,Senior Buyer City and State New Brunswick, New Jersey Phone Number 732-445-4636 Years Serviced 1 year Description of Services Every maintenance items,specialty items and bulk orders Annual Volume Proprietary Entity Name Housing Authority of Maricopa County Contact Name and Title Ben Chao, NSP Program Director City and State Phoenix,Arizona Phone Number 602-300-5310 Years Serviced 1 year Description of Services Every maintenance items,specialty items and bulk orders Annual Volume Proprietary Entity Name Tempe Union High School District Contact Name and Title Bob Anderson, Director City and State Tempe,Arizona Phone Number 480-839-0292 Years Serviced 1 year Description of Services Maintenance of their school campuses Annual Volume Proprietary Entity Name Prescott Unified School District No. 1 Contact Name and Title Jay Collier,Director of Facilities City and State Prescott,Arizona Phone Number 928-445-2515 Years Serviced 2 years Description of Services Maintenance of their school campuses Annual Volume Proprietary 1000 Lowe's Blvd./Mooresville,NC 28117/Phone:704-757-4141/Fax:336-651-3300 2 TAB 6 - PRICING Paper and/or Electronic Price Lists • Respondents must submit products, services,warranties, etc. in price list. • Prices listed will be used to establish the extent of a manufacturer's product lines, services, warranties, etc. that are available from a particular bidder and the pricing per item. • Paper and electronic price lists must contain the following: • Manufacturer part# • Vendor part#(if different from manufacturer part#) • Description • Manufacturers Suggested List Price and Net Price • Net price to TCPN (including freight) • Media submitted for price list must include the respondents' company name, name of the solicitation, and date on CD, DVD or Flash Drive (i.e. Pin or Jump Drives). Not to Exceed Pricing • TCPN requests pricing be submitted as not to exceed for any participating entity. • Unlike fixed pricing the awarded vendor can adjust submitted pricing lower if needed but, cannot exceed original pricing submitted for solicitation. • Vendor must allow for lower pricing to be available for similar product and service purchases. Lowe's Home Centers—TCPN pricing files are available upon request. Please email requests in writing to tcpn�a,tcpn.org. TAB 7 - MISCELLANEOUS Please include any additional products and/or services not included in the scope of the solicitation you think will enhance and add value to this contract for TCPN participating agencies. Addendum A Lowe's Home Centers, Inc. The Cooperative Purchasing Network Request for Proposal (RFP)for MRO Equipment,Supplies and Related Items&Services Solicitation Number:09-25 CHANGES TO VENDOR CONTRACT: 10. Reporting The awarded vendor shall electronically provide TCPN with a detailed monthly or quarterly report showing the dollar volume of all sales made through trackable tender (e.g. a Purchasing Card . a Lowe's Accounts Receivable ("LAW') Account, purchase order or some other means that identifies the sale as made by a I.CPN member) under the contract for the previous month or quarter. Purchases made through non-trackable tender cannot be included in the report. Reports shall be sent via e-mail to TCPN offices at reporting@tcpn.org. Reports are due on the fifteenth (15`") day after the close of the previous month or quarter. It is the responsibility of the awarded vendor to collect and compile all sales under the contract from participating members and submit one (1) report. Contracts are reviewed monthly; failure to report as stipulated may result in suspension of contract. The report shall include at least the following information as listed in the example below: Vendor Name TCPN Report Month or Quarter Entity Name Zip Code State PO or lob# Sale Amount 4 Total '0 11. Payments The entity using the contract will make payments directly to the awarded vendor. Payments 4 shall be made using a Purchasing Card a purchase order, a LAR account,or some other trackable tender. 13. Warranty conditions All supplies and —equipment and services shall include manufacturer's minimum standard warra nty� t ‘ri 10. Reporting The awarded vendor shall electronically provide TCPN with a detailed monthly or quarterly report showing the dollar volume of all sales made through trackable tender (e.g. a Purchasing Card _ a Lowe's Accounts Receivable ("LAR") Account, purchase order or some other means that identifies the sale as made by a TCPN member) under the contract for the previous month or quarter. Purchases made through non-trackable tender cannot be included in the report. Reports shall be sent via e-mail to TCPN offices at reportmc tcpn.org. Reports are due on the fifteenth (J,Sth) day after the close of the previous month or quarter. It is the responsibility of the awarded vendor to collect and compile all sales under the contract from participating members and submit one (1) report. Contracts are reviewed monthly;failure to report as stipulated may result in suspension of contract. The report shall include at least the following information as listed in the example below: Vendor Name TCPN Report Month or Quarter Entity Name Zip Code State PO or Job# Sale Amount Total 11. Payments The entity using the contract will make payments directly to the awarded vendor. Payments shall be made using a Purchasing Card,a purchase order,a LAR account,or some other trackable tender. 13. Warranty conditions All supplies and equipment shall include manufacturer's minimum standard warranty. Palm Desert Housing Authority Appliance list Frigidaire 30-in Freestanding 4,8-cu ft Electric Range (White) Item#:2766861 Model#:FFEF31311 L',"u +lo► 411ft. 17 6 reviews I Write a review $386.10 Was:8429.00 Save 10%thru C4.'2212C14 III Get 5%'Off Every Day or Special Financing" Minimum Purchase Required Get Details 1. 0 Additional Images Frigidaire 30-in Freestanding 4.2-cu ft Electric Range (White) 411111ftla Item#:304523 Model*:FFEF3003NW ""11111.11bi 4011Gair 0 11 reviews'Write a review $349.00 um Get 5%'Off Every Day or Special Financing" Minimum Purchase Required Get Details OAdditional Images 2. Broan 30-in Undercabinet Range Hood (White) Iemt 534801 Model*:413001 ***** O 28 reviews I Write a review $42.96 0 Enlarged Image 3. i ONLY AT LOWE'S Frigidaire 18.3-cu ft Top-Freezer Refrigerator (White) Kern#.171409 I Model#:LFTR1814LW A vt is * O 254 reviews!Write a review $503.10 • Was:$559.00 Save 10%thru 04122/2014 Get 5%*Off Every Day or Special Financing" Minimum Purchase Required Get Details 0 Additional mages 4. Frigidaire 16.5-cu ft Top-Freezer Refrigerator (White) least 33107131 Model#:FF?R 1713L'; ***'f' O 7 reviews I Write a review $485.10 was:3539.00 Save 10%thru C4.: ::: = ©Get 5%:`Off Every Day or Special Financing" Minimum Purchase Required Get Details g-.4 5. 0 Additional Images Frigidaire 24-in 62-Decibel Built-in —�— Dishwasher with Hard Food Disposer (White) Item#:358884! Model#:FBD2400K4u O 40 reviews I Write a review $269,00 Installation purchased separately:call 1-866-678-2761 to schedule:in-use images-accessories not included ©Additional Images 6. Frigidaire 30-in 1.6-cu ft Over-the- Range Microwave with Sensor Cooking Controls (White) Item#:421830! Model#:FF M V 162LW 0 9 reviews I Write a review .11 $219.00 0 Additional Images O Demo 7. Frigidaire 30-in Freestanding 4.2-cu ft Gas Range (White) Item*.3,57306 Model#:FFGF300SMW p 5 reviews I Write a review $404.10 Was:S449.00 Save 10%thru 04+2222014 Get 5%*Off Every Day or Special Financing** Minimum Purchase Required Get Details 0 Additional Images 8. • Frigidaire 2406 Series 24-in 60- Decibel Built-In Dishwasher with Hard Food Disposer(White) Item#:175050 I Model#:FF80240610/ **** O 54 reviews I Write a review View Price in Cart 0 1.1SRP:S33a04 Installation purchased separately'.call 1-866-678-2761 to schedule OAdditional Images O Demo 9. N, Frigidaire 2411 Series 24-in 55- * Decibel Built-In Dishwasher with Hard Food Disposer (Bisque) ENERGY STAR tern#:425502 Model*.FFBD2411 r4Q 1wr 7111 O 2 reviews I Write a review $349.00 Mi Get 5%'Off Every Day or Special Financing" Minimum Purchase Require. Get Details ©Additional Images Installation purchased separately:call 1-866-678-2761 to 10. schedule in-use images-accessories not included Frigidaire 2406 Series 24-in 60- Decibel Built-In Dishwasher with Hard Food Disposer (Black) Item*:175052 Model# FFBC2405riB O 20 reviews i Write a review View Price in Cart 0 liSRP S'16 CO Installation purchased separately:call 1-866-678-2761 to schedule 0 Additional Images O Demo 11. Option 2 aft ONLY AT LOWE S Frigidaire 30-in Freestanding 5.4-cu ft Self-Cleaning Convection Electric Range (White) ttem a 4C2.263 LFEF301431L; 0 10 reviews I Write a review $521.10 Was:4579.00 Save 10%thru 04/22/2014 Get 5%*Off Every Day or Special Financing" Minimum Purchase Required Get Details OAdditional Images O Demo mMR ONLY AT LOWE'S V. ;„, Frigidaire 16.5-cu ft Top-Freezer Refrigerator (White) ENERGY STAR Item#:173998 Model*.LFHT1713LW O 20 reviews I Write a review $530.10 S58,9 CC PLUS.up to 5125 in Rebates IN Get 5%*Ott Every Day or Special Financing" Minimum Purchase Require. Get Details 0 Additional Images 2. Frigidaire Gallery 30-in 1.7-cu ft Over- the-Range Microwave with Sensor Cooking Controls (White) Item#'27E 7 S I.lodel# FGNV173KY/ _ O 11 reviews I Write a review $299.00 3. 0 Additional Images O Demo Frigidaire 30-in Freestanding 4.2-cu ft Gas Range (White) Item*:360409 I Model#:FFGF3011 L'fv ***** O 20 reviews I Write a review View Price in Cart 0 Get 5h Off Every Day or Special Financing" Minimum Purchase Required Get Details 0 Additional Images O Demo 4. Thank You, Jacob Lever Inland Empire,CA Account Executive Pro Services Lowes's Companies,Inc. 951.203.8970 Fax:877-422-8178 iacob.lever-1@lowes.com LowE's ProServices