HomeMy WebLinkAbout2024 Goals and Initiatives Annual Report
City of Palm Desert
2024 Annual Report
City Council Goals and Department Initiatives
Table of Contents
2024 City Council Goals ............................................................................................................. 2
Cal State University Palm Desert Campus: ............................................................................ 2
Desert Willow Strategy: .......................................................................................................... 4
Business Recruitment: ............................................................................................................ 6
North Sphere Planning: .......................................................................................................... 8
Mall Redevelopment: .............................................................................................................10
Sales Tax Initiative/Measure G ..............................................................................................11
Environmental Initiatives: .......................................................................................................12
North Palm Desert Parks: ......................................................................................................14
Public Safety Improvements: .................................................................................................16
Active Transportation Projects: ..............................................................................................18
Capital Projects .........................................................................................................................20
City Manager’s Office ................................................................................................................22
Development Services ..............................................................................................................24
Economic Development ............................................................................................................26
Finance .....................................................................................................................................29
Library Services ........................................................................................................................30
Public Works .............................................................................................................................31
2024 ANNUAL REPORT ON CITY COUNCIL GOALS AND DEPARTMENT INITIATIVES
CITY OF PALM DESERT PAGE 2
2024 City Council Goals
Cal State University Palm Desert Campus:
Advocate for creating a Cal State University Palm Desert Campus or other education-related uses
on the land donated by the City for this purpose.
2024 Executive Summary:
Recognizing the significant impact of higher education on the City of Palm Desert and the
Coachella Valley region, the City Council prioritized the accelerated build-out of the California
State University, San Bernardino Palm Desert campus. To support this effort, Priority 1 Coachella
Valley (P1CV), a 501(c)(4) organization, was established to pool funds from regional entities and
advocate for additional state funding.
With the support of local State legislators, the State committed $79 million in 2022 for the
development of a 40,000-square-foot Student Services Center, which is scheduled to break
ground in 2025 and open in 2028.
With funding secured, City staff participates in quarterly meetings with campus leadership and
continues to explore opportunities for further campus development. To date, the City has provided
campus leadership with a Letter of Intent (LOI) to develop City park space on campus.
Additionally, campus leadership is exploring public-private partnerships (PPP), particularly for
student housing.
Recap of Past Accomplishments:
• Secured $79 million in state funding for new building improvements at the CSUSB Palm
Desert Campus.
• Priority One Coachella Valley (P1CV) and City staff maintained communication with CSUSB-
PDC leadership to coordinate the timing of improvements and the construction of the new
Student Services Building.
• Staff met with Strategies 360 (S360) to determine the next steps P1CV should take to secure
additional funding for the school’s expansion. S360 recommended a "soft advocacy" approach
as the State balances its 2024/25 fiscal year budget and continues strengthening relationships
with state representatives to secure additional funding. P1CV extended its contract with S360
through 2024 to advocate at the state level and ensure the $79 million allocation remains
secure.
• Established quarterly meetings between the City and campus staff for ongoing coordination
and campus development. Discussions have focused on:
o Student Services Building
o Development of the City’s fire station
o Potential partnerships for flood control, dust mitigation, and future park development
o Rail Station Study and IID/SCE infrastructure issues
• The City and campus staff are discussing options for developing City park space and local
drainage improvements on the Palm Desert campus. A LOI outlining joint/shared use of these
facilities was prepared and provided to CSUSB leadership for consideration. Under this
agreement, approximately 40-60 acres of the campus could be improved.
2024 ANNUAL REPORT ON CITY COUNCIL GOALS AND DEPARTMENT INITIATIVES
CITY OF PALM DESERT PAGE 3
Next Steps:
• The Student Services Building is expected to receive State Architect approval in Q1 2025,
allowing construction to begin in Q2 2025.
• The Student Services Advisory Committee is exploring fundraising and sponsorship
opportunities for additional site improvements, including a new clock tower.
• Construction is anticipated to take place from Summer 2025 through late 2027, with
building occupancy expected in 2028.
• City staff will meet with campus leadership on February 6, 2025, to receive an update on
PPP opportunities identified for campus development.
• Campus leadership and City staff are reviewing a LOI for future park development and
drainage improvements. Future City Council action will be required to approve any
agreements for construction.
• Quarterly meetings are scheduled through 2025.
2024 ANNUAL REPORT ON CITY COUNCIL GOALS AND DEPARTMENT INITIATIVES
CITY OF PALM DESERT PAGE 4
Desert Willow Strategy:
Develop a strategy for the disposition and development of the remaining undeveloped Desert
Willow properties.
2024 Executive Summary:
In 1994, the Palm Desert Redevelopment Agency (RDA) acquired nearly 600 acres of
undeveloped land for the development of the Desert Willow Golf Resort (DWGR). As part of this
effort, several construction-ready pad sites were designated for future resort development to
enhance the City’s Transient Occupancy Tax (TOT) revenues. With TOT generation in mind, the
City Council established a goal to facilitate the sale of the remaining undeveloped parcels for
resort development.
Currently, three sites (Lots C, D, and E) remain available for development. In 2024, the City
received approval from the State Department of Housing and Community Development (HCD) to
sell Lot E to Blieu Development for affordable housing and to sell Lots C and D outside of the
Surplus Land Act (SLA) process.
With SLA clearance obtained, City staff is now finalizing a Purchase and Sale Agreement (PSA)
for Lot E with Blieu Development. Additionally, the City Council approved an Exclusive Negotiation
Agreement (ENA) with Kam Sang Companies (owners of the JW Marriott Desert Springs) to
explore resort development on Lots C and D.
Recap of Past Accomplishments:
• Lot A: Obtained licensing agreements with SARDA for public parking and open space
improvements on the parcel.
• Lot A: The City officially purchased Lot A from SARDA in Q3 2024. This process included:
o Attending and presenting information to the County Oversight Board
o Receiving approval from the State Department of Finance
o Transferring funds to complete the purchase
o Recording the Grant Deed with the County, officially transferring ownership to the City
• Lot B: DSRT Surf has completed the parcel purchase, and construction permits have been
issued. A groundbreaking ceremony was held in May 2024.
• Lots C/D/E: Parcels released through the Surplus Land Act (SLA).
• Lot B: Staff remains engaged with the DSRT Surf construction team to monitor and inspect
ongoing construction activities. The developer has:
o Contributed $500,000 to Lot A improvements
o Collaborated with staff on the final design of parking improvements on Lot E
o Contributed $375,000+ to the turf-reduction project currently underway at the Firecliff
Course at Desert Willow Golf Resort
• Lots C/D: With HCD’s acceptance of the Lot E affordable housing development, Lots C and
D are now cleared for sale outside of the SLA process. In accordance with SLA requirements,
deed restrictions have been recorded on both parcels, mandating that 10% of any housing
development on these lots be designated for affordable housing.
• Lots C/D: The City has entered into an Exclusive Negotiating Agreement (ENA) with Kam
Sang Company, Inc., owners of the JW Marriott Desert Springs, to explore the development
of a new resort-style project on these lots. The ENA is valid through March 12, 2025.
2024 ANNUAL REPORT ON CITY COUNCIL GOALS AND DEPARTMENT INITIATIVES
CITY OF PALM DESERT PAGE 5
• Lot E: HCD has approved the City’s plan to sell Lot E to Blieu Development, an affordable
housing developer, for the construction of a 130-unit affordable housing project. A Purchase
and Sale Agreement (PSA) has been provided to Blieu, outlining the sale of the 8-acre parcel
at market rate for $4,500,000.
Next Steps:
• Site and conceptual plans for a W-branded hotel are expected to be submitted in Q1 2025.
• Pending successful negotiations with Kam Sang Company, Inc., a Purchase and Sale
Agreement (PSA) will be presented to the City Council in Q2 2025.
• Finalization of the PSA with Blieu Development is anticipated in Q2 2025.
2024 ANNUAL REPORT ON CITY COUNCIL GOALS AND DEPARTMENT INITIATIVES
CITY OF PALM DESERT PAGE 6
Business Recruitment:
Develop a plan to identify and recruit retail, entertainment, and other businesses to contribute to
Palm Desert’s unique shopping and entertainment offerings.
2024 Executive Summary:
To strengthen and expand Palm Desert’s commercial sector, the City Council established a goal
to pursue business recruitment efforts aimed at increasing sales tax revenues. Through the City’s
Economic Development Subcommittee, this goal was further refined to:
• Identify and recruit retailers that complement and enhance the City's existing high-end
apparel, goods/wares, and restaurant offerings.
• Attract activity-based businesses that appeal to a diverse range of residents, students,
families, and visitors.
• Ensure Palm Desert’s recruitment strategy remains aligned with the City's brand, focusing on
expanding unique offerings rather than attracting generic “anywhere in America” retailers.
City staff expanded outreach efforts by working with property owners and commercial brokers to
pursue local and regional recruitment opportunities. Additionally, the City contracted with The
Retail Coach to explore national-level business recruitment.
Recap of Past Accomplishments:
• Executed a contract with The Retail Coach to identify and engage with national retailers for
potential recruitment to Palm Desert.
• The Economic Development Subcommittee met with The Retail Coach to review reports on
the City’s psychographics, retail demand, available retail sites, and retailer profiles.
• Collaborating with Fountainhead Development (developers of Monterey Crossing) on the site
acquisition of 18+ acres of undeveloped land along Monterey Avenue, north of Lowe’s Home
Improvement. The proposed development includes a mix of retail, drive-thru establishments,
and a large food and beverage entertainment facility.
• Engaged with TKB Bakery to establish a new location in Palm Desert, focusing on Highway
111 and San Pablo.
• Welcomed new tenants: Burlington Coat Factory, Boot Barn, and Restoration Hardware.
• Engaged with restaurant concepts seeking to enter California and solicited their interest in
opening a location in Palm Desert.
• Continued outreach with property owners, commercial brokers, and mall owners to explore
potential tenant opportunities.
• Engaged The Retail Coach for targeted outreach to new sit-down restaurant concepts
entering California and to identify compatible retailers for large-format shopping centers and
the El Paseo corridor.
• Initiated the 2024 Brokers Report, with the final report scheduled for presentation to the City
Council in Q1 2025.
• The City Council approved a new business assistance package for businesses impacted by
fire and/or floods, offering relocation assistance, plan check and inspection fee waivers, and
impact fee waivers to expedite reopening.
• The City Council approved new autism certification funding for hospitality and attraction
businesses based in Palm Desert.
2024 ANNUAL REPORT ON CITY COUNCIL GOALS AND DEPARTMENT INITIATIVES
CITY OF PALM DESERT PAGE 7
Next Steps:
• Monitor recent bankruptcy filings for retailers in Palm Desert, including 99 Cents Only Stores,
Red Lobster, and Express, while remaining engaged with property owners, brokers, and
leasing agents to identify suitable replacements.
• Continue engaging with local commercial brokers to attract new businesses to the City.
• Continue collaborating with local property owners to explore new development opportunities
throughout the City, focusing on El Paseo, Highway 111, San Pablo, and areas near Interstate 10.
• Continue discussions with Dick’s Sporting Goods regarding the development of a Dick’s
House of Sports at the Palm Desert Mall site.
• Continue engagement with brokers representing IKEA to explore the potential for a concept
store at the Palm Desert Mall site.
• Continue engagement with brokers representing Topgolf to identify a suitable location in Palm
Desert.
2024 ANNUAL REPORT ON CITY COUNCIL GOALS AND DEPARTMENT INITIATIVES
CITY OF PALM DESERT PAGE 8
North Sphere Planning:
Analyze market conditions, address infrastructure deficiencies, and identify a strategy for potential
changes in land use patterns in the North Sphere.
2024 Executive Summary:
The Northern Sphere of the City continues to experience the highest level of new development.
Most of this growth consists of residential development on vacant land, including single-family
tract housing and multi-family apartment projects, along with some commercial development near
Monterey Avenue and Cook Street.
In 2024, the City prioritized strategies to streamline the development process by initiating a
comprehensive update to the City’s development code through the Unified Development Code
(UDC). The UDC aims to modernize and simplify regulations to ensure that future development
aligns with community goals, desired land uses, and design standards while proceeding in a
timely and efficient manner.
Additionally, the City continues to collaborate with utility agencies to identify infrastructure
deficiencies early in the development process, allowing sufficient time for planning and resolution.
Recap of Past Accomplishments:
• City staff is collaborating with the Imperial Irrigation District and the Berger Foundation on the
development of a new substation in Thousand Palms to provide electrical infrastructure
supporting growth in northern Palm Desert.
• Planning staff is working with Clarion Associates to develop a comprehensive UDC, aimed at
streamlining development standards for future projects in the northern sphere and citywide.
• Planning staff, in partnership with Interwest Group, to amend the Palm Desert University
Neighborhood Specific Plan (UNSP) to facilitate:
o The development of a 20- to 40-acre park site
o Mixed-residential housing
o A neighborhood-serving retail center
o An updated circulation plan balancing traffic flow and alternative transportation options
o Enhanced streetscape improvements
• City staff has hosted community open house meetings to gather stakeholder feedback and is
preparing updates to the plan’s framework. The revised plan will also designate a site for a
future commercial shopping center, potentially including a grocery store.
• Established quarterly meetings with CSUSB-PD staff to coordinate ongoing campus
development efforts, including discussions on:
o A new public sports park
o New student housing opportunities
o Flood control and dust mitigation measures
• Monterey Crossing Shopping Center received planning approval for the development of
vacant pad sites, including a hotel, electric vehicle charging station, and a drive-through café.
2024 ANNUAL REPORT ON CITY COUNCIL GOALS AND DEPARTMENT INITIATIVES
CITY OF PALM DESERT PAGE 9
Next Steps:
• Continue refining the preferred land use plan for the UNSP and prepare updates for
presentation to the City Council, residents, and stakeholders.
• Coordinate meetings with the UDC Subcommittee to review and refine the draft UDC.
• Maintain communication with Southern California Edison and prospective developers to
coordinate new development projects in the northern sphere, while identifying electrical
infrastructure deficiencies and strategies to support growth.
• Provide updates to the City Council on the IID and Berger Foundation proposal for the
Thousand Palms substation, which will supply essential electrical infrastructure for Northern
Palm Desert's growth.
2024 ANNUAL REPORT ON CITY COUNCIL GOALS AND DEPARTMENT INITIATIVES
CITY OF PALM DESERT PAGE 10
Mall Redevelopment:
Coordinate with the property owner(s) for adaptive reuse of the mall properties to ensure solid tax
revenue for the city and build upon Palm Desert’s vision.
2024 Executive Summary:
The Palm Desert Mall site encompasses nearly 75 acres of prime real estate in the Coachella
Valley and has historically been a significant sales tax contributor to the City of Palm Desert. In
2021, Unibail-Rodamco-Westfield Group (URW) relinquished ownership of the property, which
was subsequently placed in receivership under Jones Lang LaSalle (JLL). To ensure the site
remains a viable community asset and revenue generator, the City Council established a goal to
pursue its redevelopment.
To ensure the Palm Desert Mall site remains a community asset and sales tax contributor, the
City has taken proactive steps to guide its redevelopment. The City has conducted market studies
to assess the site’s potential, implemented a development moratorium to allow for comprehensive
planning, and purchased 7.4 acres to secure control of the Reciprocal Easement Agreement
(REA). Additionally, the City has hosted a developer forum to generate interest in the site,
maintained relationships with existing tenants, and actively solicited a new buyer for the property.
Now, City staff is collaborating with the mall’s current owners, Pacific Retail Capital Partners
(PRCP), to develop a strategic redevelopment plan that will introduce new uses and significant
capital investment to revitalize the site.
Recap of Past Accomplishments:
• Collaborated extensively with CBRE Real Estate Advisory Services to monitor the sale of the
mall, develop a strategy for engaging potential mall developers, and maintain communication
with current and prospective tenants.
• Acquired 7.4 acres of the mall site in 2022, including the former Sears building and adjacent
parking areas.
• Pacific Retail Capital Partners (PRCP) acquired the mall site in November 2023.
• Met with PRCP at ICSC to discuss their planning efforts for mall redevelopment. Since
acquiring the site, PRCP has focused on stabilizing the property, making strategic hiring
decisions, and engaging with other property owners to incorporate their needs into the
redevelopment plan.
• Met with PRCP in Los Angeles to discuss their redevelopment strategy and tenant
engagement efforts.
• Held a two-day design charrette with PRCP in Palm Desert to review initial concepts for new
housing, open space, and pad buildings. Staff provided feedback on the financial feasibility of
the project.
Next Steps:
• City staff remains engaged with PRCP to monitor the timeline for planning, entitlements, and
site redevelopment.
• A formal planning application is anticipated to be submitted in Q2 2025.
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CITY OF PALM DESERT PAGE 11
Sales Tax Initiative/Measure G
Complete public outreach and surveying efforts regarding the City’s budget and financial outlook
related to a potential sales tax initiative. An update was provided to the City Council on June 13,
2024. Following extensive dialogue on related issues, the City Council unanimously approved
placing the measure on the November 5, 2024, ballot.
Measure G will ask voters to determine whether a 1-cent sales tax shall be added to Palm Desert
taxable sales and retained locally for services initially identified in the five-year plan.
2024 Executive Summary:
On November 5, Palm Desert voters approved Measure G, a one-cent sales tax increase. The
new sales tax is scheduled to take effect on April 1, 2025.
Recap of Past Accomplishments:
• In Q2 2024, the City’s consultant conducted a second survey to reassess the community’s
position on a potential sales tax initiative following extensive community outreach efforts. The
survey yielded positive results, with approximately 65% of respondents supporting a one-cent
sales tax increase. Based on the survey findings, staff presented the results to the City
Council, which unanimously approved placing the measure on the November 5 ballot.
• Following voter approval of Measure G, staff returned to the City Council in December with
the required resolutions and agreements for submission to the California Department of Tax
and Fee Administration (CDTFA) to facilitate collection and distribution of the tax.
• Concurrently, staff finalized a five-year spending plan for Measure G tax revenues. The plan
includes funding for:
o Fire prevention and emergency response operations
o Additional sworn law enforcement officers and technology upgrades
o Flood control measures
o North Sphere Regional Park development
o Palm Desert Library construction
o Replenishment of operational reserves
Next Steps:
• CDTFA has confirmed receipt of all necessary documents for the collection and distribution of
the Measure G sales tax, which will take effect on April 1, 2025.
• In alignment with the five-year spending plan, the City Council approved funding for additional
sworn officers and the construction of Fire Station No. 102 at its January 8, 2025, meeting.
• Staff is awaiting further instruction from the CDTFA. Local business owners will receive
information as part of the standard collection process managed by CDTFA.
• Staff is developing a quarterly report for the Finance Committee to monitor the collection and
use of the one-cent sales tax. Upon review by the Finance Committee, the report will be
forwarded to the City Council.
2024 ANNUAL REPORT ON CITY COUNCIL GOALS AND DEPARTMENT INITIATIVES
CITY OF PALM DESERT PAGE 12
Environmental Initiatives:
Implementation of the Environmental Initiatives Plan includes the following: environmentally
friendly landscaping, green building materials, solar, alternative fuel vehicles for the city fleet,
water and energy conservation, recycling, and other sustainability-related projects. Work with the
Resources Preservation and Enhancement Committee (RPEC) to implement initiatives.
2024 Executive Summary:
In 2022, the City Council designated Environmental Initiatives as a priority. In response, staff
developed the Environmental Initiatives Plan (EIP) to track and advance sustainability-focused
projects. Over the past three years, the City Council has continued to prioritize environmental
initiatives, leading to the successful completion of projects focused on water and energy
conservation, active transportation, waste reduction, and more.
Throughout 2024, staff continued progress on key projects, including:
• Photovoltaic system installations
• Traffic calming measures
• Fleet vehicle and EV charging assessments
• Green pavement maintenance
• Edible food recovery education and compliance
Additionally, staff pursued innovative dust control solutions by sourcing organic material, helping
the City meet its annual SB 1383 procurement target. Staff also collaborated with the Coachella
Valley Association of Governments (CVAG) on the regional Comprehensive Climate Action Plan
(CCAP), which includes an updated greenhouse gas (GHG) inventory and a separate climate
action plan specific to Palm Desert.
Recap of Past Accomplishments:
• Adopted an artificial turf policy.
• Completed LED lighting upgrades at Palma Village Park.
• Installed benches made from recycled wind turbines at various locations, including one
wrapped with public art as part of the Mayor’s Monarch Pledge.
• Installed and replaced water bottle fillers in City parks.
• Implemented various intersection modifications.
• Launched a Burrtec truck signage campaign.
• Established a work plan with the Resource Preservation and Enhancement Committee.
• Collaborated with CVAG on Palm Desert’s portion of the regional Comprehensive Climate
Action Plan (CCAP) by completing the following:
o Provided data for the updated Greenhouse Gas (GHG) Inventory.
o Contributed a list of potential GHG reduction measures for inclusion in the plan.
o Distributed a bilingual survey (English and Spanish) to gather community input on local
GHG reduction strategies.
2024 ANNUAL REPORT ON CITY COUNCIL GOALS AND DEPARTMENT INITIATIVES
CITY OF PALM DESERT PAGE 13
Next Steps:
Sustainability has long been a priority for Palm Desert, and environmental initiatives will remain a
central focus, with sustainability embedded in future projects.
Key initiatives planned for 2025 include:
• Completion of the Comprehensive Climate Action Plan (CCAP) and the updated Greenhouse
Gas (GHG) Inventory.
• Advancement of active transportation projects and continued planning for North Sphere Park.
• Exploration of reallocating $118,000 in Energy Efficiency and Conservation Block Grant
(EECBG) funding from the U.S. Department of Energy to support energy efficiency upgrades
at City facilities.
• Ongoing collaboration across departments to update the Environmental Initiatives Plan (EIP).
• Quarterly project updates to the City Council to track progress on environmental initiatives.
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CITY OF PALM DESERT PAGE 14
North Palm Desert Parks:
Gather community input, design, and build a community park and regional park in North Palm
Desert.
2024 Executive Summary:
Following the initial approval of a conceptual plan for the Community Park, staff engaged a
construction management team to assist with plan review and cost validation. Capital
Improvements staff were included in biweekly discussions, leading to improvements in park
accessibility and traffic flow. Additionally, construction of the Section 29 retention basin was
completed, and survey data was collected to serve as the basis for future construction plans.
A 35-acre regional sports park concept was incorporated into the University Neighborhood
Specific Plan (UNSP) initial designs. Planning and Public Works staff collaborated on conceptual
layouts, housing density zones, and streetscapes. Discussions with California State University
San Bernardino (CSUSB) staff led to considerations of an alternative site for the regional park on
the CSUSB Palm Desert campus. City staff is now developing a conceptual plan for the site to
ensure it meets the needs of both the City and CSUSB.
If the regional sports park is ultimately relocated to the CSUSB campus, a smaller community
park may still be incorporated into the UNSP.
Recap of Past Accomplishments:
• Community Open House meetings were held on December 3, 2022, January 14, 2023, and
August 5, 2023.
• A conceptual design for a community park on Dinah Shore Drive was developed and
presented to the Parks & Recreation Committee, Planning Commission, Architectural Review
Commission, Resource Preservation and Enhancement Committee, Cultural Arts Committee,
and HOAs in the North Sphere, as well as the City Council. Initial feedback was incorporated
into the design.
• Focus meetings were held with stakeholders, including Desert Recreation District, YMCA,
Desert Sands USD, Palm Springs USD, and representatives from dog parks, soccer,
pickleball, baseball, and flag football.
• The City Council approved the conceptual design and cost estimate/budget in December
2023.
• MARRS was engaged in the community park planning process to provide support services,
including final scope of work development, architectural and engineering design, permitting,
bidding, and contract awarding.
• The final as-built survey and CADD files for the Section 29 retention basin were delivered to
Interwest for the development of construction plans.
• Capital Improvement Project staff recommended modifications to the approved conceptual
plan, which was subsequently updated.
• A 170-acre parcel within the University Neighborhood Specific Plan (UNSP) was identified as
a potential location for a 40-acre regional sports park.
• Interwest Consulting was contracted by the Planning Division to incorporate a regional sports
park into the UNSP. Biweekly meetings, which included Public Works staff, are currently on
hold pending the potential relocation of the regional sports park to the CSUSB Palm Desert
campus.
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CITY OF PALM DESERT PAGE 15
Next Steps:
• The updated community park conceptual plan will be presented to the Parks & Recreation
Committee for approval to proceed.
• A community engagement meeting is planned for February or March 2025 to gather input on
the updated design.
• The final park design, cost estimate, and project timeline will be presented to the City Council.
Upon final approval, construction documents will be drafted.
• An updated conceptual plan for the regional sports park at the CSUSB Palm Desert campus
will be developed and presented to college staff for consideration. City and college staff will
continue collaborating on a Letter of Intent outlining the arrangement for the mutually
beneficial park.
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CITY OF PALM DESERT PAGE 16
Public Safety Improvements:
Explore new technology, review budgets, and gain efficiencies for improved public safety
services.
2024 Executive Summary:
In 2024, the City of Palm Desert made significant strides in public safety and emergency
preparedness, with a focus on crime reduction, emergency readiness, and pedestrian safety
improvements. By collaborating closely with the Public Safety Committee (PSC), the Riverside
County Sheriff’s Department, and Cal Fire, the City effectively addressed community concerns
and implemented strategic initiatives to strengthen public safety services.
Key accomplishments included:
• Partnering with the Sheriff’s Department to address high-priority areas and enhance law
enforcement capabilities.
• Expanding outreach efforts to improve emergency preparedness and community
engagement.
• Implementing innovative solutions to support homelessness intervention through targeted
outreach and partnerships.
Through its partnership with Cal Fire, the City ensures comprehensive fire protection and all-risk
emergency services. Progress continues on the development of Fire Station 102 and the
renovations of Fire Stations 33 and 71, with the facilities currently in construction and planning
phases, respectively. Once operational, Fire Station 102 will help alleviate high call volumes,
improve response times, and enhance the City’s emergency response capacity.
Recap of Past Accomplishments:
• Amended the Law Enforcement Services Agreement with the Riverside County Sheriff’s
Department to add six sworn officers, implemented in two phases.
• Awarded a design contract for the fourth fire station. Bidding for Fire Station 102 was
completed in December 2024, and construction remains on track.
• Established a Memorandum of Understanding (MOU) with the local school district to use its
facility as an emergency shelter. Additionally, an MOU was created with the Joslyn Center to
designate it as an emergency cooling/warming center.
• Awarded a contract for Phase 3 of the Automated License Plate Recognition (ALPR) system,
increasing the total number of cameras to 115. Phase 3 installation has been successfully
completed.
• Developed the Student Homelessness Initiative, providing students and families experiencing
homelessness with housing resources, housing vouchers, and connections to Rapid Re-
Housing programs.
• Partnered with the Joslyn Center and Riverside County to connect at-risk seniors to housing
resources, helping to prevent homelessness.
• Collaborated with CVAG’s CV Housing First Program to permanently house nine individuals
in 2024.
• Partnered with City Net to secure stable housing for 17 individuals in 2024.
2024 ANNUAL REPORT ON CITY COUNCIL GOALS AND DEPARTMENT INITIATIVES
CITY OF PALM DESERT PAGE 17
Next Steps:
• In 2025, the City of Palm Desert will prioritize strengthening public safety services and
community preparedness through strategic initiatives, technological advancements, and
comprehensive program evaluations. These efforts will include the exploration and
implementation of innovative technologies to enhance the efficiency and effectiveness of
public safety operations. Emergency Preparedness Training will be focused on instruction for
leadership and key roles in emergency operations, including Director and Position-Specific
EOC Training to enhance decision-making and coordination. Tabletop Exercises facilitate
scenario-based discussions to improve response effectiveness. Annual Staff Training ensures
personnel are equipped with essential skills, covering Disaster Service Worker roles, First Aid,
CPR, Active Shooter response, Fire Extinguisher Use, Earthquake Preparedness, and Stop
the Bleed techniques, strengthening overall emergency readiness.
• City staff will provide updates to the City Council on the performance metrics and overall
effectiveness of the Automated License Plate Recognition (ALPR) system, ensuring continued
alignment with the City’s public safety goals. Building on recent accomplishments, the City will
evaluate opportunities to expand the ALPR system by installing additional cameras to further
support law enforcement efforts.
• Outreach initiatives will expand to include an increased focus on crime prevention, community
safety, and emergency preparedness, emphasizing disaster readiness education and raising
awareness of available local resources to empower residents.
• The City will enhance street outreach by incorporating case management, connections to
permanent supportive housing, and addressing community hotspots. Shelter services will
improve through a partnership with Coachella Valley Rescue Mission (CVRM), including
transportation access. Collaborations with CVAG’s CV Housing First program will focus on
refining bridge housing metrics. Crisis intervention efforts will be expanded in partnership with
Riverside County Behavioral Health System to connect individuals to essential services.
Community programs will enhance resource access through improved websites and service
directories. The Housing Authority will support low-income housing communities with
prevention resources like rental assistance and financial counseling to reduce homelessness
risks.
2024 ANNUAL REPORT ON CITY COUNCIL GOALS AND DEPARTMENT INITIATIVES
CITY OF PALM DESERT PAGE 18
Active Transportation Projects:
Continue to implement the Active Transportation Projects (ATP) plan, by designing and
constructing bike lanes and sidewalks to provide pedestrians and cyclists greater access to all
areas of the City and incorporate these projects into the 5-year CIP budget.
2024 Executive Summary:
In 2024, significant progress was made on various Active Transportation Program (ATP) projects.
Notable milestones include the substantial completion of construction on the Haystack Road
Traffic Calming Improvements (Phase II) and PD Link (Phase II) projects, both of which are
expected to be fully completed in Q1 2025.
The Walk and Roll PD project, a key initiative aimed at enhancing the City's bike and pedestrian
connectivity, also advanced significantly. Conceptual designs for Walk and Roll PD Phase II (Bike
Lane Improvements) and Phase III (Pedestrian Improvements) were finalized. Following
extensive public outreach and feedback, both phases progressed to schematic design, setting
the stage for construction and implementation in 2025.
Public engagement remained a key priority throughout 2024 to ensure these projects met the
needs of the community. Several community meetings were held across Palm Desert, allowing
residents, cyclists, and stakeholders to provide valuable input. This feedback was instrumental in
refining the project scope to align with community preferences while supporting broader goals for
sustainable and equitable transportation.
Recap of Past Accomplishments:
• Increased the frequency and emphasis on community outreach, with several community
meetings held.
• Incorporated community feedback to redesign multiple ATP projects based on stakeholder
input.
• Initiated schematic design for Walk and Roll PD Phase II (Bike Lane Improvements).
• Initiated schematic design for Walk and Roll PD Phase III (Pedestrian Improvements).
• Completed design, bid, and awarded construction contracts for PD Link (Phase II) and
Haystack Road Traffic Calming Improvements (Phase II).
• Started and completed construction of the Monterey & Fred Waring and Haystack & Hwy 74
Intersection Improvements project.
• Started and substantially completed construction of PD Link (Phase II).
• Started and substantially completed construction of Haystack Road Traffic Calming
Improvements (Phase II).
Next Steps:
In 2025, the City will continue advancing key Active Transportation Program (ATP) projects, with
a primary focus on finalizing construction of PD Link (Phase II) and Haystack Road Traffic Calming
Improvements (Phase II). While both of these projects are expected to be completed in early
2025, the design and construction of Walk and Roll PD project phases will continue throughout
the year.
To ensure these projects align with community needs, City staff will maintain public engagement
through community meetings, providing updates, addressing concerns, and gathering feedback
to refine project details. Additionally, staff will assess and prioritize future ATP improvements,
potentially identifying new projects for future implementation.
2024 ANNUAL REPORT ON CITY COUNCIL GOALS AND DEPARTMENT INITIATIVES
CITY OF PALM DESERT PAGE 19
Key initiatives planned for 2025 include:
• Complete construction of Haystack Road Traffic Calming Improvements (Phase II).
• Complete construction of PD Link (Phase II).
• Complete construction of the CV Link Enhancements project.
• Complete the design and construction of Eldorado Drive bike lanes.
• Complete design of Walk and Roll PD Phase II (Bike Lane Improvements).
• Complete design of Walk and Roll PD Phase III (Pedestrian Improvements).
• Begin construction of Walk and Roll PD Phase II (Bike Lane Improvements).
• Begin construction of Walk and Roll PD Phase III (Pedestrian Improvements).
2024 ANNUAL REPORT ON CITY COUNCIL GOALS AND DEPARTMENT INITIATIVES
CITY OF PALM DESERT PAGE 20
Capital Projects
Department Description:
The Capital Projects Department oversees the management and delivery of some of the City’s
most complex, diverse, and large-scale Capital Improvement Projects (CIP) related to city
infrastructure. The department’s responsibilities include feasibility studies, site design, document
preparation, construction management, inspection, and other key components of the capital
project delivery process.
2024 Top Accomplishments:
1. Completed design and bidding for Fire Station 102.
2. Completed construction of the Desert Willow Overflow Parking Lot.
3. Completed the El Paseo Curb Ramp Modification project.
4. Completed the Section 29 Retention Basin Expansion project.
5. Completed the One Quail Place Parking Lot and Carport Rehabilitation project.
Other Significant Accomplishments:
• Completed the Civic Center Parking Lot Rehabilitation project.
• Completed the City Hall ADA Parking Lot Improvements project.
• Completed the multi-phase office space improvements for FY 2023/24.
• Awarded contract for the installation of the Vitalia Way & Gerald Ford Traffic Signal.
• Awarded contract for Conceptual Design Services for the new Library Facility.
• Awarded contract for the design of the Eldorado Drive Rehabilitation project.
• Awarded contract for the design of the Mountain View Retention Basin project.
• Awarded contract for the HSIP-Crosswalks project.
• Held multiple community outreach meetings and obtained Planning Commission approval
for the Haystack Road Channel Improvements project.
• Awarded architectural design contract for Fire Stations 33 and 71 in July 2024.
Looking Ahead:
Capital Projects
Anticipated
Timeline for
Completion
Fire Station 102 Onsite Construction Q1 2026
Fire Station 102 Offsite Design Q1 2025
FS 33 and 71 Design Q4 2025
Haystack Road Traffic Calming Improvements Phase II Construction Q1 2025
PD Link Phase II Construction Q12025
HSIP High Visibility Crosswalks Q2 2025
Stormwater and Drainage Infrastructure Assessment Q2 2025
Bridge Preventative Maintenance Project Q3 2025
New Library Facility Conceptual Design Q1 2025
Photovoltaic Carport Project – Phase I Q1 2025
Photovoltaic Carport Project – Phase II Q1 2026
2024 ANNUAL REPORT ON CITY COUNCIL GOALS AND DEPARTMENT INITIATIVES
CITY OF PALM DESERT PAGE 21
CV Link Enhancements and Slurry Seal Project Q1 2025
El Paseo Street Rehabilitation Q3 2025
Vitalia Way & Gerald Ford Traffic Signal Q2 2025
Office Space Improvements Phase 3 Q3 2025
Haystack Road Channel Improvement Project Design Q2 2025
Eldorado Street Rehab Q3 2025
HSIP Retroreflective Traffic Signal Backplates Q3 2025
Walk and Roll PD Phase II – Bike Lane Schematic Design Q1 2025
Walk and Roll PD Phase III – Pedestrian Improvements Schematic Design Q3 2025
2024 ANNUAL REPORT ON CITY COUNCIL GOALS AND DEPARTMENT INITIATIVES
CITY OF PALM DESERT PAGE 22
City Manager’s Office
Department Description:
The City Manager’s Office operates under the policy direction of the City Council, providing
leadership and management over day-to-day operations to ensure that residents and businesses
receive exceptional City services. The department also oversees Human Resources and the City
Clerk’s Office.
2024 Top Accomplishments:
City Manager’s Office:
1. Presented energy infrastructure options for the north sphere in partnership with Imperial
Irrigation District, with the City Council directing staff to proceed with the partnership solution.
2. Secured City Council authorization to implement Measure G’s spending priorities following
its passage, which included hiring additional police officers, expanding Public Works staff,
and advancing the construction of Fire Station 102.
City Clerk’s Office:
1. Facilitated the transition to a five-district electoral system and successfully eliminated
ranked choice voting for future municipal elections.
2. Facilitated the elections for Districts 1, 2, and 3 and the Measure G Sales Tax Initiative.
Human Resources:
1. Launched the Employee Wellness Program with the October Walking Challenge,
encouraging employees across departments to connect, establish healthy habits, and
foster a fun and engaging work environment. The challenge resulted in City employees
collectively walking over 15 million steps in October.
2. Promoted 29 employees, completed 28 recruitments, and onboarded 41 new employees,
including new library staff.
Other Significant Accomplishments:
• Transitioned all appointed bodies to the City's centralized agenda management system
and consolidated all agenda postings onto a single webpage to enhance efficiency,
accessibility, and transparency.
• Joined the SECURE program to streamline the submission and retrieval of recorded
documents with the Riverside County Recorder’s Office.
• Completed PDU Cohorts 4 and 5, achieving an 82% completion rate (119 full-time staff)
in the Palm Desert University (PDU) program.
• Completed Workplace Violence Prevention Plan assessments at all three City employee
workplaces, conducted all-employee training, and established a Workplace Violence
Prevention Committee.
• Implemented the "Exceptional Teammate" expectations for all employees, setting a
workplace standard and recognizing employees who demonstrate exceptional teamwork.
• Assisted in the revision and launch of the City’s new intranet page, designed to be user-
friendly, information-focused, and to facilitate peer recognition.
• Successfully negotiated a Memorandum of Understanding (MOU) with the Palm Desert
Employee Organization regarding part-time employees.
• Organized and hosted employee appreciation and internal professional networking
events, fostering employee engagement and professional connections.
2024 ANNUAL REPORT ON CITY COUNCIL GOALS AND DEPARTMENT INITIATIVES
CITY OF PALM DESERT PAGE 23
Looking Ahead:
City Manager’s Office Anticipated Timeline
for Completion
Commence RFP for City Council Strategic Planning Effort and present
to City Council for their consideration. Q1 2025
Completed amendment to law enforcement services agreement and
fire services cooperative agreement. Q2 2025
Human Resources
Host CalPERS Educational and Retirement Seminars Q1 2025
Employee Development and Succession Planning Programs
(Mentorship, Ride-Along, Supervisor Academy Cohort 1, PDU II
Cohort 1)
Q2 2025
City Clerk’s Office
Expand live streaming and captioning to all Boards, Commissions,
Committees, and Task Forces Q1 2025
Biennial update of the City’s Records Retention Schedule Q1 2025
2024 ANNUAL REPORT ON CITY COUNCIL GOALS AND DEPARTMENT INITIATIVES
CITY OF PALM DESERT PAGE 24
Development Services
Department Description:
The Development Services Department oversees the implementation of the community's vision
as outlined in the City of Palm Desert’s General Plan, Specific Plans, and Municipal Codes. It
reviews new development proposals to ensure compliance with the City’s design standards,
goals, and policies while also maintaining existing structures and properties to uphold community
expectations and City Council-adopted standards. Additionally, the department reviews all code
standards and recommends changes based on City Council’s goals.
The department includes the following workgroups: Planning & GIS, Building & Safety, Code
Compliance, Land Development Engineering, and the Development Services Center
2024 Top Accomplishments:
1. Enhanced Short-Term Rental Oversight – Updated regulations and implemented new
software, significantly reducing complaints by proactively addressing unlicensed rentals.
2. Established Design Standards & Secured Grant Funding – Developed the Multifamily
Residential and Mixed-Use Objective Design Standards and successfully obtained grant
funding to cover implementation costs.
3. Streamlined Permitting Process – Expanded express permitting for walls, pools, and
interior remodels after Q2, cutting staff processing time by an average of 25 hours per
month. This improvement expedited the applicant experience and reduced the backlog of
applications, allowing for more efficient processing of larger permits.
4. Improved Customer Experience with E-Trakit – Launched the e-Trakit portal, allowing
users to track permits, monitor project status, and make electronic payments.
5. Rebranded the Development Services Center – Transformed the department’s lobby into
the "Development Services Center," enhancing operational efficiency and public
accessibility. Additionally, consolidated all regulatory licensing and permitting into a single
workgroup, reinforcing the one-stop-shop approach.
6. Optimized Planning Inspections – Developed a standardized planning inspection template
for landscaping and architectural reviews, ensuring projects align with approved plans and
improving documentation and tracking.
Other Significant Accomplishments:
• New Permitting Software – Began the testing phase of the Clairti Permitting Software to
enhance efficiency in permit processing.
• Business Licensing Program Review – Completed an analysis of the Business Licensing
Program, with recommended changes scheduled for implementation in Q4 2025.
• Downtown Zoning Code Evaluation – Conducted an analysis of the Downtown Zoning
Code and established a City Council subcommittee to guide necessary updates.
• Regulatory & Policy Updates:
o Initiated the update to the Hillside Ordinance.
o Adopted and implemented the HOA’s Permit Notification Policy
o Updated the Mills Act Program to enhance historic property preservation incentives.
o Adopted updated Engineering Standards and Guidelines.
o Revised grading regulations to improve development oversight.
o Updated business license regulations to streamline processes.
o Updated ADU (Accessory Dwelling Unit) regulations.
2024 ANNUAL REPORT ON CITY COUNCIL GOALS AND DEPARTMENT INITIATIVES
CITY OF PALM DESERT PAGE 25
o Updated Building Board of Appeals regulations for improved clarity and function.
• Citywide Historical Resource Survey – Launched a comprehensive survey to assess and
document historical resources across the city.
• Expanded GIS Capabilities – Enhanced the department’s GIS tools, reducing analysis
time and improving public access to key information.
• Code Compliance Initiatives:
o Hosted a spay and neuter clinic for residents at the renovated Civic Center dog park.
o Increased proactive code compliance cases by 31% this year.
• Zoning & Development Code Modernization – Initiated the Zoning Code Update and
development of a Unified Development Code to streamline and modernize zoning and
development regulations.
• Innovative GIS-Based Applications:
o Developed a GIS-based app to assist staff with business licensing, addressing, and
inspections.
o Created a GIS-based app to track and document homeless individuals and
encampments.
o Launched a GIS-based app for code enforcement staff to support commercial
landscape compliance.
• Cultural & Historic Preservation:
o Adopted the Cultural Preservation Resources Committee work plan to advance
historic and cultural resource initiatives.
o Launched a city-wide Historical Resource Survey to assess and document historical
resources across the city.
Looking Ahead:
Development Services Anticipated Timeline
for Completion
Finalize Department fee schedule update Q1 2025
Cross-training of Permit Center staff to build internal capacity to
learn formal plan reviews (12-week sessions) Q2 2025
Implementation of Solar App+ solar permitting Q3 2025
Implement Clariti Land Management Software Q3 2025
Complete Historical Resource Survey Q1 2025
Update to General Plan Mobility/Circulation Element Q3 2025
Update to the University Neighborhood Specific Plan Q3 2025
Create Downtown Objective Design Standards Q1 2026
Update Hillside Ordinance Q3 2025
Update Downtown Zoning Q4 2025
Update to Zoning Code/Create Unified Development Code Q4 2025
Transition Business Licensing In house Q1 2026
GIS Integration On-Going
2024 ANNUAL REPORT ON CITY COUNCIL GOALS AND DEPARTMENT INITIATIVES
CITY OF PALM DESERT PAGE 26
Economic Development
Department Description:
The Economic Development Department plays a vital role in supporting businesses that are
expanding within or relocating to Palm Desert. By providing financing options, workforce solutions,
and technical assistance, the department fosters investment in the community to enhance the
quality of life for residents.
Beyond business support, the department manages real estate transactions, business
partnerships, and outreach efforts to strengthen the local economy. It also oversees several key
programs, including public art initiatives, waste and recycling programming and compliance, and
City-sponsored events and sponsorships. Additionally, the department houses the Public Affairs
division, which leads efforts in civic engagement, communications, marketing, tourism, and visitor
services, ensuring Palm Desert remains a vibrant and thriving destination.
2024 Top Accomplishments:
1. Completed the Surplus Land Act (SLA) process for Desert Willow Lots C, D, and E.
2. Transitioned operators at the Palm Desert iHUB and expanded strategic partnerships.
3. Expanded Business Incentive Programs to include the Autism Certificate Reimbursement
Program (ACRP) and the Business Emergency Assistance Program (BEAP).
Other Significant Accomplishments:
• Completed the acquisition of Desert Willow Lot A from SARDA to the City.
• Entered into an Exclusive Negotiation Agreement (ENA) with Kam Sang Companies for
resort development on Desert Willow Lots C/D.
• Collaborated with Toll Brothers on their Shadow Ridge development, securing $1.6 million
from the land sale price.
• Adopted the Palm Desert Broadband Feasibility Study and released an RFP to solicit a
partner for network build-out.
• Drafted a Letter of Intent (LOI) for future park development at the CSU Palm Desert
campus and established quarterly coordination meetings with campus leadership.
• Executed a contract with The Retail Coach for business recruitment and attraction.
• Facilitated the sale of the Mountain View home for historic preservation.
• Hosted the DSRT Surf groundbreaking ceremony and initiated construction monitoring.
• Held a ceremony and officially received 10 acres of land from the Slaughter family.
• Organized and hosted a San Pablo Merchants meeting and prepared a response to long-
term business concerns.
• Extended a modified contract with the Coachella Valley Economic Partnership (CVEP).
• Collaborated with farmers market operators to evaluate market performance, locations,
and operational expectations.
• Coordinated with Pacific Realty Capital Partners on the redevelopment of the Palm Desert
Mall site.
• Adopted the Rail Station Feasibility Study and submitted it to the Riverside County
Transportation Commission.
• Completed a Transient Occupancy Tax (TOT) Agreement with JW Marriott to support the
expansion of ballroom space.
• Negotiated new leases for The Artist Council and established month-to-month leases for
the remaining Parkview tenants.
2024 ANNUAL REPORT ON CITY COUNCIL GOALS AND DEPARTMENT INITIATIVES
CITY OF PALM DESERT PAGE 27
• Facilitated updates for the Dining Deck program and planned for future El Paseo roadway
improvements.
• Completed the Outdoor Worker Appreciation Mural Community Project.
• Hosted the 37th Annual Student Art and Essay Contest and Awards Ceremony and
installed selected artworks on traffic signal cabinets and bottle fillers.
• Coordinated and installed the 2026/2027 El Paseo Sculpture Exhibition.
• Purchased two sculptures from the El Paseo Sculpture Exhibition and arranged for
installation, including the relocation of the Recycle sculpture to Burrtec’s Recycle Center.
• Installed artwork on a bench at Civic Center Park in collaboration with the Mayor’s
Monarch Pledge.
• Installed artwork in the Development Services and Administrative lobbies at City Hall.
• Extended the Poet Laureate contract to include community workshops at the Palm Desert
Library.
• Held five organics recycling assemblies at Palm Desert elementary schools, reaching over
1,800 students in partnership with EcoHero, funded by a CalRecycle grant.
• Continued education and outreach for edible food recovery generators through a
partnership with FIND Food Bank to promote compliance with SB 1383 requirements.
• Updated community event sponsorship guidelines and applications to align with the
Outside Agency Funding timeline and review process.
• Produced the annual Independence Day Celebration featuring a new pyrotechnics launch
location at the College of the Desert’s driving range.
• Added an accessibility widget to the City website to enhance ADA accessibility and
language translation capabilities.
• Hosted the first-ever City-wide HOA community meeting and the 2nd Annual San Pablo
Merchants meeting.
• Hosted the second and third Palm Desert Civic Academy programs.
• Organized 23 community engagement events for various City projects.
• Held six Coffee with the Mayor events.
• Hosted three Palm Desert Discussion events on key topics:
o Water management in partnership with the Coachella Valley Water District (CVWD).
o The inaugural Emergency Readiness Expo, featuring participation from six partner
organizations.
o Homelessness and public safety, with insights from City staff, the Riverside County
Sheriff’s Department, and the Coachella Valley Rescue Mission.
• Won a Desert AdFed award for the Palm Desert Pocket Guide social media initiative.
• Relocated the Discover Palm Desert Visitor Center to the Library.
• Collaborated with Library staff to develop a visual identity for the new library, including
website design, printed materials, and interior wall wraps.
• Worked closely with the PDAC team to enhance marketing efforts, expand outreach, and
attract new visitors to the center.
2024 ANNUAL REPORT ON CITY COUNCIL GOALS AND DEPARTMENT INITIATIVES
CITY OF PALM DESERT PAGE 28
Looking Ahead:
Economic Development Anticipated Timeline
for Completion
Disposition of the Alessandro properties Q2 2025
2024 Commercial Broker’s Report Q1 2025
Disposition of the Wallaroo site Q2 2025
Disposition of the property adjacent to the Joslyn Center Q2 2025
Move 38th Annual Student Art and Essay Contest and Awards
Ceremony at UCR Palm Desert Center Q1 2025
Begin commercial organics and edible food recovery enforcement
in conjunction with SB 1383 mandate Q1 2025
Use of BEAP Funds for Papa Dan’s re-location Q1 2025
CSUSB-PD Campus Student Services Groundbreaking Q2 2025
Disposition of Desert Willow Lots C, D, E Q2 2025
Hold the spring 2025 Civic Academy program Q2 2025
Launch a new municipal website Q2 2025
Development of a Climate Action Plan in conjunction with CVAG Q3 2025
Publish a new municipal website with updated navigation and
increased ADA compliance Q3 2025
El Paseo Entry Artwork/Sign Commission Q4 2025
Installation of Dueling Palms Sculpture Q4 2025
2024 ANNUAL REPORT ON CITY COUNCIL GOALS AND DEPARTMENT INITIATIVES
CITY OF PALM DESERT PAGE 29
Finance
Department Description:
The Finance Department is responsible for managing financial operations that impact all City
departments and activities. Core functions include cash management, debt management,
budgeting, purchasing, accounts payable, accounts receivable, financial reporting, general ledger
maintenance, loan administration, and payroll. The department is committed to ensuring financial
transparency, accountability, and effective fiscal management.
The Finance Department also oversees Information Technology (IT) and the Housing Division. IT
provides technical support and innovative solutions to assist all departments with processing,
storing, securing, and exchanging electronic data. The Housing Division manages Housing
Authority oversight, property management, rental assistance programs, affordable housing
initiatives, financial support for new affordable housing developments, and enforcement of the
City’s Rent Review Ordinance.
2024 Top Accomplishments:
1. Led community outreach, education efforts, and secured approval of Measure G, a one-
cent sales tax initiative.
2. Assisted partners in implementing the new Library POS system and restructuring
operations at the Aquatic Facility.
3. Initiated the transition to Workday, the City’s new Enterprise Resource Planning (ERP)
system for finance and payroll management.
4. Facilitated bond issuance for the next phase of infrastructure development at University
Park.
Other Significant Accomplishments:
• Executed a Disposition and Development Loan Agreement (DDLA) with Palm
Communities and secured approvals for Arc Village TCAC and the Bravo Agreement.
• Received Government Finance Officers Association (GFOA) and California Society of
Municipal Finance Officers (CSMFO) awards for both the 2024-25 Budget and the 2022-
23 Annual Comprehensive Financial Report (ACFR).
Looking Ahead:
Finance Anticipated Timeline
for Completion
Implementation of ERP System for Payroll Q3 2024 thru Q3, 2025
Implementation of ERP System for Finance & Human Resources Q3 2025 thru Q2, 2026
Receipt of GFOA and CSMFO awards for 2025-26 Budget and
2023-24 ACFR Q4 2025
Receipt of CMTA certification for our Investment Policy Q4 2025
Transition to a new management company at PDHA Q3 2025
Provide IT Support Implementing LMS System Q3 2025
Provide IT Support Implementing ERP System Q2 2026
2024 ANNUAL REPORT ON CITY COUNCIL GOALS AND DEPARTMENT INITIATIVES
CITY OF PALM DESERT PAGE 30
Library Services
Department Description:
The Palm Desert Library strives to create a community enriched with promise, progress, play, and
prosperity. Through a variety of social, cultural, and learning experiences, the Library nurtures
community well-being while fostering values of curiosity, discovery, exploration, imagination, and
health & happiness.
2024 Top Accomplishments:
1. Opened the Palm Desert Library on July 1, 2024. In its first six months, the library:
• Welcomed 46,076 visitors
• Was open for a total of 1,440 hours
• Issued 7,452 library cards
2. Maintained a collection of approximately 57,000 items, which were checked out 77,849
times. Additionally:
• 5,859 books were downloaded
• The library's website received 47,893 visits
3. Hosted 252 programs since July 2024, attracting 5,545 attendees.
4. Established 11 ongoing and recurring partnerships with organizations in the arts, local
business, and education sectors.
Other Significant Accomplishments:
• Expanded access to 9 million unique items through Link+, a consortium of California
libraries, providing residents with tremendous additional access to books and materials.
• Launched the Library of Things service, a specialized collection of high-interest, non-
traditional items designed to meet the recreational and technological needs of Palm Desert
residents.
• Opened a new department, revamped the library facility, and hired all library staff.
• Initiated volunteer recruitment in Q4 2024.
• Launched Tech Tutor, a volunteer-driven service that assists adults 55+ with basic
computer troubleshooting.
Looking Ahead
Library Anticipated Timeline
for Completion
Expand programming with our yearly One Book – One Palm Desert
community reading program. The book, Finding Gobi; will build
community through a collective reading effort
Q1 2025
Establish a local 501(c)(3) foundation Q2 2025
Complete a thorough assessment of every item in the collection,
ensuring each item's quality, catalog record, and inventory tag Q2 2025
Increase participation in our Summer Reading Program, a literacy
program to help mitigate learning loss during the summer Q2 2025
Increase volunteer recruitment and participation by 50% Q1 2025
2024 ANNUAL REPORT ON CITY COUNCIL GOALS AND DEPARTMENT INITIATIVES
CITY OF PALM DESERT PAGE 31
Public Works
Department Description:
The Public Works Department is responsible for maintaining and improving the City’s
infrastructure, including traffic management, engineering, capital improvement project delivery,
and the operations and maintenance of facilities, streets, and the storm drainage system.
Additionally, the department oversees community services, such as parks, recreation, and public-
private partnerships.
2024 Top Accomplishments:
1. Completed re-roofing projects at Desert Willow, Fire Station 67, and the State Building.
2. Completed Phase II of Traffic Signal Modifications and Upgrades at nine intersections.
3. Completed improvements at Civic Center Dog Park.
4. Initiated Phase III of perimeter landscape improvements at Desert Willow.
5. Completed ADA upgrades at the State Building.
Other Significant Accomplishments:
• Completed improvements at the Palm Desert Aquatic Center, including new concrete and
seat walls, starting blocks, shade structure lighting, and other upgrades.
• Repaired damage from Tropical Storm Hilary at Section 29, Haystack Channel, and
Freedom Park.
• Initiated development of a five-year Landscape Master Plan.
• Completed grant-funded upgrades to Palma Village Park.
Looking Ahead:
Public Works Anticipated Timeline
for Completion
Complete interior improvements at State Building Q1 2025
Complete (install) community garden boxes at San Nicholas Q1 2025
Complete (install) benches and waste bins on El Paseo Q1 2025
Complete renovations to Fire Station 67 Restroom Q1 2025
Complete Cook Street / Market Place Traffic Signal Installation Q1 2025
Issue Notice inviting Bids for construction of Cahuilla Hills Park ADA
Improvements Q1 2025
Initiate replacement of the Traffic Management System Q1 2025
Complete design of Traffic Signal Modifications and Upgrades
(Phase III) Q2 2025
Receive proposals for new access gates at Corporation Yard Q2 2025
Dinah Shore Drive Corridor traffic and pedestrian improvements Q2 2025
Complete 5-Year Landscape Master Plan Q2 2025
Complete design for PDAC pump room renovations Q2 2025
Complete design and initiate construction of fleet charging stations
at City Hall Q2 2025