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HomeMy WebLinkAboutTOT User Guide Deckard STR Portal 2272023�ltDECKARDTECHNOLOGIES PAYING YOUR SHORT-TERM RENTAL TAX The City of Palm Desert levies taxes on the operations of short-term rental properties within its bounds. To make it as easy as possible for you to remit your tax accurately, we have created this step-by-step guide to paying your short-term rental tax. If you have any additional questions not answered by this guide, please contact [contact info]. Accessing the Payment Portal Your short-term rental tax information must be entered through the website provided by the City of Palm Desert. You can find the website at the address httr)57//citvoflpalmdesert-str.deckard.com/. Once the page has loaded, click the "Pay TOT/TBID" option, as highlighted in red below. Welcome! Apply for a Short -Term Rental Permit ® �v Pay TOTrBID n � Update Permit Information Renew a Short -Term Rental Permit Not a short -Term Renter and want to let us know? e ® I.., 11. T.— sl s:z, ae,, ee eela.pae".. nn lmge.nunagea Mp y. a, Ityally OMale WI y a,e her Wlp hg IM1e pOpMy as a Non em, Re,tA Do.Mead Ibe terilon al Nm A.11 T.-Fe,LeStWS er Feea y DE CKARDTECHNOLOGIES Finrfl^ Yniir Short -Term Rental Property Enter your email In order to find the information for your short-term rental property, you must enter the email address you used to register your property into the box provided and click "Search". If you have entered your email correctly, all registered properties should appear below the box. To select the property for which you intend to pay taxes, click the circle beside the relevant address. Your page should look something like this: e onen mares: Lefsget n.dbyentedngthe email azsxlatetl with your Short- term Rental Permit: iohrvvnith@®.amplemm + Repen R¢V[011[ s/W h,nd me kllomnq resuL(q. Flew ulm nne: CM,FT '. SlQ Q• ENMFWOOOe moos m 000o IXAMFIE sr. pniu orsegr. u.szzw ae-•-.mm • FaYmem f:, 1 If, upon clicking "Search", the address for which you wish to pay taxes does not show up, double-check that you have spelled your email correctly. If you are sure you have spelled your email correctly, double-check that this is the correct email - you need the one you used initially to register your property. If your property is still not listed, contact [help contact details]. Confirming your identity When you have entered your email and selected the appropriate property, clicking "Continue" will prompt you to verify your identity. You will have been sent an email s DECKARD 'CHNOLOGIES containing a six character code, which you will need to enter into the box to continue. This code is sent to the email associated with your property, which should be the some one you entered in the previous step. If an email containing the code does not appear in your email inbox within five minutes, please try the following: • Verify you are checking the correct email address, • Check yourjunk/spam folder, • Refresh the page, • Click the "Resend code" link on the verification prompt, highlighted below, and then check your email again. Verification We have sent a verification code to the email address associated with this short -tern Rental Permit. Please enter the code below. Make sure to check Your spam folder. V a I Resend code . - Continue If, after attempting all these steps, you are still not receiving an email, please contact us at [help contact details]. After you have located your six -character verification code, make sure to enter it into the box exactly as it appears in the email, as it is case -sensitive. If you enter your code and are not able to continue, please try the following: • Verify that you have typed in your code exactly right, including appropriate capitalization and length • Make sure you did not take too long to type your code; for your safety, your code will expire after a short while and you will have to send yourself a new one,. either using the "Resend Code" button, or by reopening the verification prompt. If you are still unable to proceed with your code, contact us at [help contact details]. DKKARDTECHNOLOG IES Fn{cr Vr,nr Tnxnhla Rcr-oin{c Determining your taxable receipts After you have verified your identity, you will be taken to the page on which you can enter your taxable receipts. On this page there is an extensive list of what does and does not constitute taxable income; read it carefully before you continue. In particular, keep in mind: • If your tenant stayed more than 28 days consecutively, they are considered "non -transient" and their payments are not subject to short-term rental tax. Report any income received from non -transient tenants in the "Allowable Deductions" section of the form. • You are reporting your total revenue, not your profit- make sure not to deduct the cost of any expenditures, e.g. cleaning costs. • The city collects two separate short-term rental taxes, so even if your provider (e.g. Airbnb) is remitting your TOT, you will still owe your TBID contribution. Please make sure to enter the appropriate details even if your provider is handling some of the tax for that property. An example of what your taxable receipts would look like with a non -transient tenant: Vrwitle, Ne. NayAvailablo Ne. Wys 0... 1G Revenue Allowable De,u io HvableRxip4 AINnb 31 30', $ 5000 RORI aD EsooD fs,DOD f0 Entering your taxable receipts The form you need to use to enter your taxable receipts automatically presents you with the latest taxable month ready to be filled out. If you need to report for additional months, please consult the section titled "Adding Back Taxes" later in this guide. Entries are separated by providers, as some providers will remit certain taxes to the city on your behalf. This means that when you are entering your taxable receipts you will need to know through which providers your property was rented and what revenue came from each provider. For instance, if one property was rented for three days through Airbnb and for two days through VRBO, you would need to report the Airbnb revenue in the row labelled "Airbnb", and the VRBO revenue in the row labelled "Other Platforms", as pictured below. DKKARDTECHNOLOG IES 3..,2023 O Provider N..Days Available No. Days@cupk Total Revenue Allowable Deductions Taxable Rxal's AVbnb 31 3 $ 1000 s 0 Mber Plo0or— 31 E 3 660 $ 0 Total S SS.6 S. $L. Once you have entered your details, the website will automatically tally up how much of your income is taxable. Does Airbnb remit TOT to the City of Palm Desert on your behalf? Some providers (notably, Airbnb) will automatically remit the 11%TOT on your behalf. This form contains an option to specify whether you have opted to remit your own TOT or not. If you have opted to remit your own TOT, select no; otherwise, select yes. If you are unsure, select yes. Adding Back Taxes To report additional taxable months, there is an "Add Additional Months" button located below the form for the current taxable period, highlighted below. Is..,M33 0 1-1., No.Days Available No. bays IXo..1. Ta lRayassa sa—w le IXduellam Taxable Re[e1055 Ai io D1hel Fl.11 s 31 $ bul 1 $1.6W So $L. + Aadaaabm"al �"w Clicking this button will open a window where you can select additional months to report. Click on the year of your intended reporting period, and then click the checkbox next to the appropriate month. For instance, selecting December 2022 would look like this: DECKARDTECHNOLOGIES Report Additional TOT select the periods you want to report TOT, including reperting $O.00 receipts far Nat period. 2023 2022 2021 2020 January May September Feb,vary June October Match July November April August vl De nl close Then, simply click "Close" and your intended reporting period will be added to the form. From there, proceed as you would when you are reporting your current taxable receipts. After you have added all your details to the form, you can move on to the next step by clicking "Continue" at the bottom of the form. y DE rnnfirmntion and Payment Confirmation You will now be presented with a statement of the taxes you owe. Please look over this statement carefully to make sure your eligible taxable receipts have been entered correctly. Once you are sure that your details are correct, type your full name in the box titled "Legal Name of Authorised Signatory", and click the check box beneath it to confirm that to the best of your knowledge the statement is correct. Your signature will be automatically dated by the website. Once you have completed all these steps, click "Continue" to move on to payment. Payment There are currently two payment methods available for you to choose from; you may either pay directly from your bank account or viaa credit or debit card. Both methods incur a minor processing fee, which you can see in your invoiced total on the left-hand side of the screen. Via your bank account To pay directly via your bank account, select the button labelled "Bank Account'. Your relevant details should be filled out automatically. If these details are incorrect, you can change them now. Once you are satisfied your details are correct, click the payment button below the form. This button will open a new window where you can connect the appropriate account. If you are comfortable with continuing on to pay directly via your bank account, click "Agree", and you will then be able to select your bank from the list presented. Click the appropriate bank, then click the account you wish to pay with from the list, and then click "Link Account'. If your account is not listed, make sure you have entered your details correctly, including selecting the correct institution. If your details are correct and your account is still not visible, contact your bank. Once you have successfully linked your account, click "Done" to return to the Payment page. From there, you can click the payment button at the bottom of the form to finalise your transaction. Via your credit or debit card To pay via your credit or debit card, select the button labelled "Credit or Debit Card". You may then enter the relevant card information, and click the payment button at the bottom of the form to finalise your transaction. '' DECKARDTECHNOLOGIES If you cannot finalise your transaction, double-check that you have entered all your card details correctly. If you are sure your details are correct, contact your bank. DECKARDTECHNOLOGIES Completed! You should now be finished paying your short-term rental tax. Keep a note of your confirmation number, in case we need to contact you about it later. Thank you for submitting your short-term rental tax payment!